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Jeevan cv

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Jeevan Toprani
Jeevan Toprani

The document discusses getting organizations back to having a "thinking workforce" and introduces Jeevan Toprani as someone looking for a new management leadership position. It summarizes Jeevan's experience leading complex change initiatives for Fortune 500 companies across industries and geographies. His background includes strategic management, project management, and enabling analytics and CRM activities for telco, financial services and utility clients.

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CAN YOU EVER GET BACK TO THE “THINKING” WORKFORCE?
WHY DO STRATEGIES FAIL? Why do we need THINKER’s in the system to make things work: - For a long while now, Management has been concerned about the negative impact modern work culture is having on the disintegration of work ethics within many of today’s firms.  Many workers, whose jobs once forced them to think and focus, have today become reactive, easily-distracted and operational.  
CATALYST OF CHANGE NEEDED TO ACHIEVE RESULTS -  Technology Spend Optimization  Supply Chain and Procurement  Collections and Debt Management  Clients & Engagements  Increase Margins in the Business
IF YOU ARE LOOKING FOR A CATALYST - Here is Jeevan Toprani who is looking for a challenging Management leadership position in a organization leveraging my wide-ranging experience and expertise in Multiple Program Delivery, Architecting & Product selection on Customer Experience, Retail & Distribution, Services & Order Management, Portals
WHY IT CAN BE DONE Business savvy, technology expert with many years of Global technology experience ( Americas, Middle East and APAC ) leading complex change initiatives for Fortune 500 companies in diverse industries implementing OSS/BSS solutions, Provisioning/Billing. He has been actively involved as a Senior Delivery Lead in over 8 full cycle implementations/upgrades of Oracle/PeopleSoft HCM and CRM in Scoping, visioning, technical design and data maintenance to improve the synchronization of multiple customer facing systems into a cohesive system. Jeevan has had extensive experience with large ERP projects utilizing leading software solutions from PeopleSoft, Oracle and SAP; significant business transformation projects within customer care, billing & collections, self serve and CRM/business intelligence applications, major leadership roles in business re-engineering and business transformations including IT Outsourcing and BPO. He has been certified in multiple technologies.
HOW IT CAN BE DONE -  An experienced management consultant, Jeevan is currently contributing at a major Telecom client of Aricent Group as a Senior Director. Jeevan worked in the middle management in the Information Technology practice of Deloitte Consulting in their Toronto practice. He was instrumental in setting up the CRM Practice for Deloitte Consulting in Canada.  Multi lingual communicator, competent in strategic management of technical matters with the distinction of driving new IT initiatives, spearheading Practices, incubating and developing new practices, re-designing IT infrastructures and achieving organizational objectives. An effective leader with distinguished abilities in end-to-end project management, giving on-site and off-site presentations, custom designing business solutions and motivating team members to maintain deliverables as per SLA.
WHERE WAS IT DONE BEFORE -  Telecommunications: Managed execution of CRM activities and DM campaigns in the North American & Asian Market at Telenor , Sprint , Rogers , Bell Canada, TELUS Communications , Toronto Hydro Telecom, Etisalat, Vodafone etc.  Financial Services: Worked with clients in Canada, USA and Middle East in the financial services sector and enabled Analytics and CRM related activities at Canadian Bank-CIBC, RBS and National Bank of Oman etc.  Utilities & Energy: Merger of six utilities in Canada into Toronto Hydro, Ontario Hydro  Manufacturing, Retail and FMCG: Experience in enabling clients with and Consumer marketing areas and worked on CRM activities at General Motors USA and Canada and their Call Center at Minacs, Labatt, Sears Canada etc
WHAT IS NEEDED TO DO IT -  Technology strategist & Consulting practice leader  Enterprise Architect & Project planning and delivery  Large program manager & Strategic Technology initiatives  P&L management  BSS & OSS Application Implementation  SOA strategy & governance  Business & Global IT strategy alignment  Application/technology selection  Business Intelligence  Business process transformation & Innovation  Team building & Enterprise integration
WHAT MAKES IT UNIQUE - Education  University Of Mumbai, India, Bachelor of Commerce, 1994  University Of Mumbai, India, Bachelor of Law, 2010  Languages:  English,  French  Spanish  Arabic
WHAT IS NEW ?  Developing & launching Products (Services)  Digital S-CRM – MDM & CEM - marketing (CRM with search engine, social media)  Budgeting and P&L responsibilities
JEEVAN IS PASSIONATE ABOUT  Learning & implementing new technologies and keeping the company at the fore front of innovation  Creating & implementing processes for better system efficiency & higher levels of customer service  Helping peers, customers, vendors  Creating creative content using various technologies  Providing Outcome based solutions to Customers
CONTACTS TO GET IT DONE -

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Jeevan cv

  • 1. CAN YOU EVER GET BACK TO THE “THINKING” WORKFORCE?
  • 2. WHY DO STRATEGIES FAIL? Why do we need THINKER’s in the system to make things work: - For a long while now, Management has been concerned about the negative impact modern work culture is having on the disintegration of work ethics within many of today’s firms.  Many workers, whose jobs once forced them to think and focus, have today become reactive, easily-distracted and operational.  
  • 3. CATALYST OF CHANGE NEEDED TO ACHIEVE RESULTS -  Technology Spend Optimization  Supply Chain and Procurement  Collections and Debt Management  Clients & Engagements  Increase Margins in the Business
  • 4. IF YOU ARE LOOKING FOR A CATALYST - Here is Jeevan Toprani who is looking for a challenging Management leadership position in a organization leveraging my wide-ranging experience and expertise in Multiple Program Delivery, Architecting & Product selection on Customer Experience, Retail & Distribution, Services & Order Management, Portals
  • 5. WHY IT CAN BE DONE Business savvy, technology expert with many years of Global technology experience ( Americas, Middle East and APAC ) leading complex change initiatives for Fortune 500 companies in diverse industries implementing OSS/BSS solutions, Provisioning/Billing. He has been actively involved as a Senior Delivery Lead in over 8 full cycle implementations/upgrades of Oracle/PeopleSoft HCM and CRM in Scoping, visioning, technical design and data maintenance to improve the synchronization of multiple customer facing systems into a cohesive system. Jeevan has had extensive experience with large ERP projects utilizing leading software solutions from PeopleSoft, Oracle and SAP; significant business transformation projects within customer care, billing & collections, self serve and CRM/business intelligence applications, major leadership roles in business re-engineering and business transformations including IT Outsourcing and BPO. He has been certified in multiple technologies.
  • 6. HOW IT CAN BE DONE -  An experienced management consultant, Jeevan is currently contributing at a major Telecom client of Aricent Group as a Senior Director. Jeevan worked in the middle management in the Information Technology practice of Deloitte Consulting in their Toronto practice. He was instrumental in setting up the CRM Practice for Deloitte Consulting in Canada.  Multi lingual communicator, competent in strategic management of technical matters with the distinction of driving new IT initiatives, spearheading Practices, incubating and developing new practices, re-designing IT infrastructures and achieving organizational objectives. An effective leader with distinguished abilities in end-to-end project management, giving on-site and off-site presentations, custom designing business solutions and motivating team members to maintain deliverables as per SLA.
  • 7. WHERE WAS IT DONE BEFORE -  Telecommunications: Managed execution of CRM activities and DM campaigns in the North American & Asian Market at Telenor , Sprint , Rogers , Bell Canada, TELUS Communications , Toronto Hydro Telecom, Etisalat, Vodafone etc.  Financial Services: Worked with clients in Canada, USA and Middle East in the financial services sector and enabled Analytics and CRM related activities at Canadian Bank-CIBC, RBS and National Bank of Oman etc.  Utilities & Energy: Merger of six utilities in Canada into Toronto Hydro, Ontario Hydro  Manufacturing, Retail and FMCG: Experience in enabling clients with and Consumer marketing areas and worked on CRM activities at General Motors USA and Canada and their Call Center at Minacs, Labatt, Sears Canada etc
  • 8. WHAT IS NEEDED TO DO IT -  Technology strategist & Consulting practice leader  Enterprise Architect & Project planning and delivery  Large program manager & Strategic Technology initiatives  P&L management  BSS & OSS Application Implementation  SOA strategy & governance  Business & Global IT strategy alignment  Application/technology selection  Business Intelligence  Business process transformation & Innovation  Team building & Enterprise integration
  • 9. WHAT MAKES IT UNIQUE - Education  University Of Mumbai, India, Bachelor of Commerce, 1994  University Of Mumbai, India, Bachelor of Law, 2010  Languages:  English,  French  Spanish  Arabic
  • 10. WHAT IS NEW ?  Developing & launching Products (Services)  Digital S-CRM – MDM & CEM - marketing (CRM with search engine, social media)  Budgeting and P&L responsibilities
  • 11. JEEVAN IS PASSIONATE ABOUT  Learning & implementing new technologies and keeping the company at the fore front of innovation  Creating & implementing processes for better system efficiency & higher levels of customer service  Helping peers, customers, vendors  Creating creative content using various technologies  Providing Outcome based solutions to Customers
  • 12. CONTACTS TO GET IT DONE -