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Jen_Vogel Resume_01-21-15 v2

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Jennifer Vogel

Jennifer M. Vogel is a senior business leader with over 25 years of experience in healthcare, data analytics, and corporate reporting. She has extensive leadership experience developing and managing teams, implementing new processes and products, and collaborating across departments. Currently she is the Senior Director of Product Implementation at Geneia LLC where she oversees product development, quality assurance testing, and client implementations.

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JENNIFER M. VOGEL 1 Tannenbaum Circle Dillsburg, PA 17019 Phone: (717) 433-2888 E-mail: jenvogel316@gmail.com SUMMARY Senior Business Leader with extensive experience in the health care sector. Highly developed critical thinking skills. Acute ability to pull teams together for purposes of meeting organizational goals. Strong mentor focused on leadership development and talent management who is able to inspire others while managing with a caring and engaging personal style. Extensive experience in data governance, data analytics, and corporate reporting. Development and coordination of cross-functional corporate initiatives, analytical processing, data governance, metric standardization, and implementation of processes. PROFESSIONAL EXPERIENCE GENEIA LLC, Harrisburg, PA 2014 – Current Senior Director, Product Implementation Serve as the business leader of implementation of our products for our clients  Lead a team of Product Specialists from jobs of product development to having a focus on product implementation  Lead a team of Quality Assurance testers who focused on testing of development of products to also leading User Acceptance Testing activities with the client  Oversee Release Management for development of products and new processes  Manage all HR related activities for the larger Product Development Team  Provide strong support for budget activities for the Chief Technology Officer  Assist in the management of contracts for vendors in the Product Development Department  Manage and maintain contracts and SOW extensions for all contracted employees in Product Development CAPITAL BLUECROSS, Harrisburg, PA 2003 – 2014 Senior Director, Analytics & Reporting (A&R) Strategy Serve as the business leader of strategy, communications and training for the corporate Center of Excellence, A&R  Successfully assisted with the transitioning of a team of 65 individuals from a silo-driven hierarchical management style organization to a centralized matrix style organization.  Responsible for communications across and among the A&R organization and its customers. o Initiated A&R Central,a monthly newsletter to promote greater transparency. o Initiated quarterly Town Hall meetings for greater sharing of information, team building and educational activities. o Developed A&R Connect,the A&R intranet site for purposes of sharing information, collaboration, and creation of efficiencies.  Developing and implementing a training framework for A&R and its customers.  Management of vendor relationships.  Provide guidance for other areas in the company to cross-collaborate to implement operational efficiencies.
JENNIFER M. VOGEL PAGE 2 Director, Enterprise Information Management Serve as the business leader for the data warehouse operations, analytics, and expansion.  Successfully designed and developed the first-ever Corporate Dashboard. o Collaborated with and obtained consensus of senior and executive team members for pertinent metrics for inclusion in the monthly dashboard and executive summary.  Developed and implemented the Day 5 Early Look report for distribution at the Executive and Senior team level.  Accepted the additional leadership responsibility to successfully develop and implement a new group- reporting tool.  Manage the continued development and growth of Enterprise Information Management at Capital BlueCross.  Fostered team productivity and cohesiveness.  Successfully eroded the communication silos created by prior management and created a dynamic cross- connectedness of communication between and among disciplines.  Management of vendor relationships.  Assist other areas in the organization in the design phase and the initiation of development and testing. NYLCARE HEALTH PLANS OF THE MID-ATLANTIC, Greenbelt, MD 1991 – 1998 Executive Project Manager Served as the Project Manager for the Chief Executive Officer leading the corporate level initiatives.  Successfully coordinated and managed NYLCare’s involvement in the first national HEDIS Report Card Pilot Project with NCQA.  Recommended, designed and coordinated the ”Pharmacist Counseling Week” program.  Conducted seminars at sister sites across the country based on concepts and ideas developed during the preparation for the Pharmacist Counseling Week and the HEDIS Report Card Pilot Project.  Applied for and received state filing for expansion into new service area.  Developed criteria to determine the outstanding primary care physicians.  Requested to design a new reporting system for group utilization and costs data to be used by all NYLCare sites across the country.  Responsible for developing strategy to collect encounter data from the capitated primary care physicians.  Presented to technical health care conferences in Boston, MA and San Diego, CA. UNIVERSITYOF PENNSYLVANIA, Philadelphia, PA 1990-1991 Research Coordinator  Responsible for budgeting an institute program project.  Designed, maintained and analyzed database of past and present donors.  Interacted with families to obtain permission for autopsy.  Coordinated transfer of data among various locations at the University. PROFESSIONAL MEMBERSHIPS AND ACCREDITATIONS  AIM Certified (Accelerated Implementation Management Methodology)  TDWI Member (The Data Warehouse Institute) EDUCATION BS, Mathematics, Dickinson College, Carlisle, PA

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Jen_Vogel Resume_01-21-15 v2

  • 1. JENNIFER M. VOGEL 1 Tannenbaum Circle Dillsburg, PA 17019 Phone: (717) 433-2888 E-mail: jenvogel316@gmail.com SUMMARY Senior Business Leader with extensive experience in the health care sector. Highly developed critical thinking skills. Acute ability to pull teams together for purposes of meeting organizational goals. Strong mentor focused on leadership development and talent management who is able to inspire others while managing with a caring and engaging personal style. Extensive experience in data governance, data analytics, and corporate reporting. Development and coordination of cross-functional corporate initiatives, analytical processing, data governance, metric standardization, and implementation of processes. PROFESSIONAL EXPERIENCE GENEIA LLC, Harrisburg, PA 2014 – Current Senior Director, Product Implementation Serve as the business leader of implementation of our products for our clients  Lead a team of Product Specialists from jobs of product development to having a focus on product implementation  Lead a team of Quality Assurance testers who focused on testing of development of products to also leading User Acceptance Testing activities with the client  Oversee Release Management for development of products and new processes  Manage all HR related activities for the larger Product Development Team  Provide strong support for budget activities for the Chief Technology Officer  Assist in the management of contracts for vendors in the Product Development Department  Manage and maintain contracts and SOW extensions for all contracted employees in Product Development CAPITAL BLUECROSS, Harrisburg, PA 2003 – 2014 Senior Director, Analytics & Reporting (A&R) Strategy Serve as the business leader of strategy, communications and training for the corporate Center of Excellence, A&R  Successfully assisted with the transitioning of a team of 65 individuals from a silo-driven hierarchical management style organization to a centralized matrix style organization.  Responsible for communications across and among the A&R organization and its customers. o Initiated A&R Central,a monthly newsletter to promote greater transparency. o Initiated quarterly Town Hall meetings for greater sharing of information, team building and educational activities. o Developed A&R Connect,the A&R intranet site for purposes of sharing information, collaboration, and creation of efficiencies.  Developing and implementing a training framework for A&R and its customers.  Management of vendor relationships.  Provide guidance for other areas in the company to cross-collaborate to implement operational efficiencies.
  • 2. JENNIFER M. VOGEL PAGE 2 Director, Enterprise Information Management Serve as the business leader for the data warehouse operations, analytics, and expansion.  Successfully designed and developed the first-ever Corporate Dashboard. o Collaborated with and obtained consensus of senior and executive team members for pertinent metrics for inclusion in the monthly dashboard and executive summary.  Developed and implemented the Day 5 Early Look report for distribution at the Executive and Senior team level.  Accepted the additional leadership responsibility to successfully develop and implement a new group- reporting tool.  Manage the continued development and growth of Enterprise Information Management at Capital BlueCross.  Fostered team productivity and cohesiveness.  Successfully eroded the communication silos created by prior management and created a dynamic cross- connectedness of communication between and among disciplines.  Management of vendor relationships.  Assist other areas in the organization in the design phase and the initiation of development and testing. NYLCARE HEALTH PLANS OF THE MID-ATLANTIC, Greenbelt, MD 1991 – 1998 Executive Project Manager Served as the Project Manager for the Chief Executive Officer leading the corporate level initiatives.  Successfully coordinated and managed NYLCare’s involvement in the first national HEDIS Report Card Pilot Project with NCQA.  Recommended, designed and coordinated the ”Pharmacist Counseling Week” program.  Conducted seminars at sister sites across the country based on concepts and ideas developed during the preparation for the Pharmacist Counseling Week and the HEDIS Report Card Pilot Project.  Applied for and received state filing for expansion into new service area.  Developed criteria to determine the outstanding primary care physicians.  Requested to design a new reporting system for group utilization and costs data to be used by all NYLCare sites across the country.  Responsible for developing strategy to collect encounter data from the capitated primary care physicians.  Presented to technical health care conferences in Boston, MA and San Diego, CA. UNIVERSITYOF PENNSYLVANIA, Philadelphia, PA 1990-1991 Research Coordinator  Responsible for budgeting an institute program project.  Designed, maintained and analyzed database of past and present donors.  Interacted with families to obtain permission for autopsy.  Coordinated transfer of data among various locations at the University. PROFESSIONAL MEMBERSHIPS AND ACCREDITATIONS  AIM Certified (Accelerated Implementation Management Methodology)  TDWI Member (The Data Warehouse Institute) EDUCATION BS, Mathematics, Dickinson College, Carlisle, PA