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1

LEAD

HUMBLY
The Path of Servant Leadership

2

WHO’S TALKING?
Lindy Ryan, MAL
Editor-in-Chief of Radiant Advisors

&
Faculty at City University of Seattle
Graduate School of Business

3

WHAT IS
LEADERSHIP?
Raise your hands.
(seriously)

4

lead⋅er⋅ship
(noun) [lee-der-ship]

1. a person who guides or directs a group
2. ability to lead
3. an act or instance of leading; guidance
4. the leaders of a group

5

LEADERSHIP
is the ability and act
of guiding and motivating a
group of people toward a
common purpose.
5	
  

6

QUESTION #1
Who are leaders?

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“Don’t let
the noise of
others
drown out
your inner
voice.”
- Steve Jobs,
Apple

8

“I always knew I was destined for
greatness.”
-Oprah

9

“By giving
the people
the power to
share, we’re
making the
world more
transparent.”
-Mark
Zuckerberg,
Facebook

9	
  

10

“I really
hope I can
make a
difference,
even in the
smallest
way.”
– Duchess
Kate
Middelton

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ANSWER:
You…and me.

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QUESTION #2
Are all leaders good?

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“I have the
duty to be
a fighter
for truth
and justice.”
- Adolf Hitler

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“I’m a
catalyst for
change.”
- Rupert
Murdoch
News Corp

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ANSWER:
No. Not all leaders are
“good.”

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THE ULTIMATE
QUESTION
How do I become a
“good” leader?

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-> SERVANT <-

LEADERSHIP

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“Servant leadership
begins with the
natural feeling that
one wants to serve,
to serve first. Then
conscious choice
brings one to aspire
to lead.”
- Robert Greenleaf

19

“We must be the change
we wish to see.”
– Mahatma Gandhi

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“Change
happens by
listening, then
starting a
dialogue with
the people who
are doing
something you
don’t believe is
right.”
- Jane Goodall

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“A man
can’t ride
your back
unless it’s
bent.”
- MLK Jr.

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WAIT...
How can I be a
servant leader?

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TEN

Characteristics of a
Servant Leader

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#1
Listen and

Understand
	
  

25

show

Empathy

#2

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#3
Lend a

helping

hand

27

#4
be

aware

28

be

Persuasive

#5

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dream

#6

Great

30

#7
Think

Ahead

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#8
Be a Steward

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Grow. Grow. Grow.

Grow.

#9

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Build community

#10

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LISTEN
BE EMPATHETIC
LEND A HAND
BE AWARE
BE PERSUASIVE
DREAM BIG
LOOK AHEAD
BE A STEWARD
GROW
BUILD COMMUNITY

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SECRET INGREDIENT
Emotional Intelligence
(EQ)

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EMOTIONAL
INTELLIGENCE
(sometimes called EQ)

is the ability to fully understand
oneself and relate well with
others.

37

Four points for moral

Leadership

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Set

noble
goals

39

Take active steps
to pursue them
	
  

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Pay a price

yourself

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Ask others
to pay a price as well

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TAKE-AWAYS:
ª 
ª 
ª 
ª 
ª 

THE LEADER IN YOU
GOOD VERSUS BAD LEADERS
WHO ARE SERVANT LEADERS
EQ: THE SECRET INGREDIENT
10 CHARACTERISTICS OF SERVANT
LEADERSHIP
ª  4 POINTS FOR MORAL LEADERSHIP

43

THANK YOU
@lindy_ryan
lindy.ryan@radiantadvisors.com
lryan@cityu.edu

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Lead Humbly: The Path of Servant Leadership