The document discusses volunteerism and volunteer management. It defines volunteerism as unpaid community service work done without expectation of compensation. It outlines the volunteer management cycle, including planning, recruitment, induction and training, supervision and evaluation, recognition, and review. It provides guidance on conducting a needs assessment, developing meaningful volunteer roles and position descriptions, recruiting volunteers, orienting and training volunteers, implementing service projects, and evaluating impact. The goal is to effectively harness the potential of youth volunteers through strong leadership and organization.
2. Definition: Volunteerism
What is Volunteerism?
Volunteerism is a group of
people known as
VOLUNTEERS who
participates in non-
profitable activities and do
not expect something in
return. They are willing to
give up their time, energy,
and resources for
community service and
help people in need.
5. Planning
Changing standard practices and
routines.
Funds must be acquired and
budgeted
Relationships must be formed to link
the volunteer program into the
organization
job descriptions and working
relationships must be modified
Policies must be created
6. Questions to ask before conducting a needs assessment
Needs Assessment
Your Logo
What is your organizational vision and mission?
How do volunteers fit into the program’s mission, strategies
and goals?
What is the program’s purpose?
What are you trying to accomplish in your community?
How could volunteers serve more people and make a greater
difference in the community?
How can volunteers help meet program goals?
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7. Catalogue of Project Database
SAMPLE
Build stronger neighborhoods
Eradicate extreme poverty and hunger
Fight HIV/AIDS, and other common illnesses
Build strong schools
Promote the equality between genders and the empowerment of women
Guarantee the sustainability of the environment
Support for people with special needs
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8. Finalizing the Program Elements
Create a project database that catalogues
the specific leadership roles you have
available.
Develop a volunteer leader application to
capture important information about
volunteers’ interests, availability and skills.
Make sure that your program has a
privacy policy in effect to protect
volunteers’ personal information to the
same degree as that of staff
members.
Database
Develop agreements that clearly outline
the responsibilities of your organization
and what is expected of the volunteer
leaders.
Develop corresponding agreements for
volunteer leaders and each project
partner.
Be sure the agreements are consistent
with any volunteer leader position
descriptions.
Agreements
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9. Defining Meaning Roles
Title
Purpose/objective
Location
Key responsibilities
Qualifications
Time commitment
Training/support provided
Benefits
Volunteer supervisor and
contact information
Volunteer Position
Description
11. Ways to recruit volunteers
The personal “ask” is always the most compelling!
Strategically post flyers or brochures in the community.
Use local media to spread the word about your volunteer opportunities.
Post your volunteer opportunity on the web.
Partner with volunteers from a school, community center, faith-based group or other nonprofit.
Network with community groups and leaders.
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Use online forums and/or blogs to spread the word.
Post your leadership opportunities on the web sites of local businesses and community organizations.
Develop a “perks” package, such as free meals, workouts or other goodies for outstanding leaders.
Host information booths at job fairs, colleges, churches, stores, restaurants or other gathering spots.
Try “snowball” tactics.
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12. Selecting a volunteer leader
Takes charge of a project by coordinating it and taking
accountability for its successful completion.
Organizes, leads and inspires a group of volunteers before,
during and after the project.
Represents your organization to other volunteers and to the
community.
Communicates the details of the project and serves as a
resource for other volunteers.
May initiate new projects.
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A volunteer leader is a volunteer who:
14. Orienting and Training Volunteers
Help volunteers better understand your organization and/or the organization where they will be serving
Discuss ways volunteers can impact the community, as well as the benefits to the volunteers.
Provide a document for conducting site visits/developing work plans.
Highlight the basic ingredients of your civic engagement philosophy.
Ensure leaders understand the importance of their roles in developing and managing projects.
Ensure volunteer leaders understand the procedures and their role in reporting.
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15. Project Checklist
• Orienting volunteers
• Assigning volunteers to
project tasks
• Managing volunteers and
tasks
• Facilitating service
learning during project
During the projectBefore the project
• Evaluating impact
• Overseeing project site
clean up
• Returning tools and
materials
• Following up with
volunteers and project
partners
After the project
• Making site visits and
building relationships
with the agency or other
project partners
• Identifying project tasks
• Identifying service
learning opportunities,
such as orientation by
project partners, ways for
volunteers to get
involved beyond the
project, etc.
• Developing safety and
contingency plans
• Creating project supply
lists
• Recruiting volunteers,
ensuring that any
specialized tasks are
covered
• Responding to inquiries
from volunteers and
project partners
• Securing tools, materials,
refreshments and other
supplies
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16. How to Create a Service Project
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Identify what we know
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Find out more
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Prepare for service
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Assess and reflect
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Celebrate and demonstrate
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Implement the service activity
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Plan of Action
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Wrap up and follow-up
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Mobilize your community
17. Plan of Action
1. Determine what the group would like to do in order to bring about changeGo
ahead and replace it with your own text. This is an example text. Go ahead and
replace it with your own text
2. Set Goals; identify what they are going to do in order to bring about their
visionGo ahead and replace it with your own text. This is an example text. Go
ahead and replace it with your own text
3. Identify the steps that need to happenGo ahead and
replace it with your own text. This is an example text. Go
ahead and replace it with your own text
4. Determine how the group will define success for its service projectGo
ahead and replace it with your own text. This is an example text. Go ahead and
replace it with your own text
5. Identify learning or participant growth goals, if appropriateGo ahead and
replace it with your own text. This is an example text. Go ahead and replace it
with your own text
18. Who Will do what to
achieve the goal
How will it get
done and by when?
What help or
resources will we
need?
How will we know
if we are
successful?
Everyone in the group Present a proposal of
our idea to the director
of the youth center
Work together the next
two meetings (in one
week)
The Volunteers help to
write out our ideas and
proposal! We need
basic supplies (paper,
pencils, and markers)
The youth center
supports
our plan
Member A Interview the mayor,
members of the
council
We will get an
appointment after
school (in two weeks)
Interview questions,
paper, pencils
We will be able to
arrange the meeting
and have a good
interview
Member B Develop a short survey
to ask people on the
street about how they
feel about trash
Work together during
next week’s meetings
(one week to design,
one week to
implement it)
Paper, pencils; help in
designing the survey;
permission from our
parents
People will be willing
to answer our
questions and
will provide us with
useful Information
Member C Talk to the teachers
and students who did
the last cleanup to
learn about what
worked and what
didn’t
Ask teachers to meet
with them after school;
find and meet with the
leaders of the school
club (in one week)
Paper, pencils and
interview questions
People will be willing
to answer our
questions and
they will provide us
with useful information
Group planning table
SAMPLE
19. Who Will do what to
achieve the goal
How will it get
done and by when?
What help or
resources will we
need?
How will we know
if we are
successful?
All group members Plan a community trash
cleanup day with an
ongoing awareness
raising activity
Recruit other
volunteers. We will get
leaders, and other
community members
involved (in 2 months)
Volunteer and
leaders; flyers, trash
bags, gloves,
permission from
our parents
30 volunteers will
come to help us, the
streets will be clean
and new trash cans will
be in place
Member A & C Get mayor and leaders
to get trash cans on
corners picked up
regularly
Initial meeting with
mayor, then submit to
him our findings and a
request (in 2 months)
Trash cans; workers
and trucks to empty
cans
We will have trash cans
that are emptied
regularly
Member D Ask business owners
to help maintain clean
streets afterwards
Meet with them, show
them our proposal and
request their help (in
two months)
Proposal and the
findings from our
survey
The business owners
will commit to keeping
their part of the street
clean
Member C Ask local newspaper
and radio to come to
cleanup day and ask
mayor or principal to
recognize the efforts
Write a press release
and include the
information from our
research (in one
month)
Develop the talking
points for what we
want people to learn
about the hazards
of trash and the
findings of our
investigation
The radio and
newspaper will
announce and cover
the event
Group planning table (con’t)
SAMPLE
20. Personal growth or life skills Leadership skills, such as the ability to make decisions, communicate
effectively, be motivational and persuasive, work with diverse groups,
demonstrate honesty, creativity, and patience
Academic skills (school-based standards): mathematical skills, (managing finances,
budgeting, presenting data) language arts, (journaling, writing
persuasive pieces, reporting, speaking), social studies, history or science
Work or career skills Computer literacy (using basic software, Internet search techniques);
communication skills (interviewing and making presentations, writing
press releases, letters to the editor, or brochures)
Civic engagement skills Assessment and investigative skills, motivational skills, the ability to work
effectively with teams, interviewing and analytical skills, communication
and design skills, project design and implementation, proposal writing,
public speaking, and monitoring and evaluation skills
Technical skills Environmental competence such as investigative and observational skills;
how to analyze and present information related to findings of plant,
water, or environmental health; indigenous practices related to
protecting and preserving their environment; newer technologies related
to efficient stoves, water purification or generating energy
Personality Skills Development
22. Coaching and Mentoring Leaders
Successful coaching include
the following:
• A trusting, honest,
respectful relationship
between the coach and
coachee.
• Time for preparation and
reflection.
• Clearly defined roles,
responsibilities and
expectations
• Effective listening skills.
• Strategic questions that
promote thinking.
• Data collection and
thoughtful feedback.
Your goal is to help leaders
develop their thinking and
capacity. Provide clear
guidelines, due dates, reminders
and clarification of requirements.
Know your leaders’ strengths, as
well as the areas that need more
development, so that you can
better help them develop their
skills.
24. Recognizing Ideas
Everyday Ways Large Scale
• Send thank you
letters/messages via e-mail.
• Send postcards or thank-you
cards to volunteers after
they attend a project.
• Send birthday cards.
• Submit pictures of
volunteers for your
organization’s newsletter.
• Post pictures of volunteers
on a bulletin board at your
organization.
• Give volunteers
organizational goodies—
hats, shirts, pins, magnets,
water bottles, etc.
• Invite them for coffee or
lunch.
• Hold annual recognition
events
• Recognize long-term
volunteers with service
awards: plaques, trophies,
certificates, etc.
• Put up a banner celebrating
major accomplishments.
• Enlist them in training staff
and other volunteers.
• Involve them in the annual
planning process.
• Organize an outing at a zoo,
amusement park, sporting
event, etc., where
volunteers get in for free.
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Intermediate Ways
• Nominate a volunteer “Star
of the Month.”
• Sponsor happy hours and
social events.
• Recognize volunteers on
local radio or television
stations.
• Nominate volunteers for
local or national
volunteerism awards.
• Write articles about them in
newsletters or newspapers.
• Write a letter to their
employers, highlighting their
accomplishments
• Create a photo collage or
slide show of volunteer
activities
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