This document provides an overview of Linkroad's corporate portfolio. It establishes that Linkroad has been in business since 2005, is headquartered in Shanghai with additional presences, and creates business advantages for enterprises through proven IT implementations. It outlines Linkroad's vision to be a leading regional provider with IT consulting expertise, as well as its mission to maximize clients' effectiveness. The document also describes Linkroad's methodology, major alliances, differences compared to others, and thanks the reader.
2. Company Snapshot
Vision and Mission
Our Beliefs
Business Focus
Partial Clients
The 4-D Methodology
Major Alliances
The Linkroad Difference
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3. Company snapshot
Key Facts
Established since 2005 and
headquartered in Shanghai with
presence in Beijing, Singapore and
Malaysia
Creating business advantage for
enterprises and governments
Proven and successful implementation
experiences (local and regional)
Skilled expertise with in-house delivery
capabilities
Strategic alliances with leading global
technology partners
Direct Presence
Strategic Alliance Partners
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4. Vision and mission
Our Vision
To be a leading regional provider with
outstanding expertise in enterprise IT
consulting and quality services excellence
Our Mission
To deliver technology and services that
maximize effectiveness and performance of
our clients’ to help them in improving the
value they deliver to their customers
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5. Our beliefs
Integrity
We honour and deliver our commitments to old and new customers each and
every time
Quality
We perform to the highest level of our customers’ expectations in providing
top-notch quality services
Value
We create, add and maintain value in our customers’ businesses so they
become successful
Teamwork
We commit to serve our all customers as one
high performing unified team
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6. Business focus
Business Solutions Consulting Professional Services Deployment
ERP AUDIT
Enterprise Resource Planning BNA | Feasibility Studies | Process Review
CRM DESIGN
Customer Relationship Management Solution Conceptualization | Software
BPM Prototyping | Requirements Review
Business Process Management
DELIVER
CMS Setup | Deployment & Migration | UAT
Content Management Solutions
OPTIMIZE
EAI System Commissioning | Continuous
Enterprise Application Integration Tuning | Support & Maintenance
Enabling our customers to
maximize effectiveness and operational performance
They Become Better In Serving Their Customers
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8. The linkroad 4-D methodology
Key Milestone Three:
System adoption with objectives met.
Final Readiness Test Undergoes continuous optimization.
Final Readiness Test
System Go “Live” Enters review and maintenance.
System Go “Live”
Change Requests
Change Requests
System Commissioning
System Commissioning
Project Documentation
Project Documentation Business Case Discovery
Results Auditing Business Case Discovery
Results Auditing BUSINESS Feasibility Studies
Implementation Review Feasibility Studies
Implementation Review Requirements Analysis
Support && Maintenance
Support Maintenance SYSTEM DISCOVERY Requirements Analysis
Scope Establishment
Scope Establishment
DIRECT Support & Milestones and Schedules
Milestones and Schedules
Maintenance
Project Project
Handover KickOff
Collect Solution Envisioning
System Solution Envisioning
Commissioning Requirements SOLUTION Prototype Development
Prototype Development
Key Milestone Two:
Readiness Test
DESIGN Software Customization
Software Customization
Thorough testing with Review Sessions
& Go “Live” Review Sessions
production data prior to Prototype &
actual roll-out. Ensure Review
fulfillment of requirements System
and targetted results. Training Setup &
UAT Install
Install && Configure
Install Configure
Key Milestone One:
Prototype Migration SYSTEM Mutual agreement on
Prototype Migration solution prototype.
Setup Validation
Setup Validation
Conference Room Pilot
DELIVER Minimizes future
Conference Room Pilot deployment variations.
User Acceptance Testing
User Acceptance Testing
Admin && End-User Training
Admin End-User Training
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9. Major alliances
Nobody can do everything themselves and
our current major alliances enable us to:
Keep our clients continuously updated on new IT
developments and how these technologies can be
adopted in their business
Communicate our clients’ unique requirements
directly to those who influence technology
development and execute those changes
Surpass expectations in being experts in creating
complete solutions and deployment approaches for
our clients
Transfer knowledge to ensure that our clients’ day-to-
day operation are available, secure and ready for the
future
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10. The linkroad difference
We possess the necessary Domain Expertise in
IT Solutions Consulting
Our status of being a Trusted and Reliable
Business Solutions Provider
The way we partner with our clients:
Flexible and Adaptive
Delivery – getting the job done – sticking to
promises
Understanding of the local Chinese market -
business challenges and best practices
Commitment to Service Delivery Excellence
& Continuous Improvement
Full Cycle Quality Services Assurance
Open Consultative Communication
Bilingual hotline/ Helpdesk Services
Project Documentation Library
Local and Regional Coverage
Customer Satisfaction & Loyalty
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