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Leatham Green
Director: People and Change Orbis
How Do We Respond to Change?
the compelling alternative
A trusted partnership delivering value to customers and
residents through our expertise, innovation and passion.
Managing Change conference-Leatham Green presentation
What does cultural change mean
for you?
Leadership
Systems
Processes
Creating
Change
Behaviours
Three core components required for
sustained cultural change
Compelling
Vision
Why should I
care?
What is in it
for me?
Managing Change conference-Leatham Green presentation
Behaviour drives cultural change
Managing Change conference-Leatham Green presentation
Managing Change conference-Leatham Green presentation
Managing Change conference-Leatham Green presentation
Change won’t be embraced without Trust
Managing Change conference-Leatham Green presentation
Welcome to the ‘VUCA’ World
The informal conversation is often the most impactful
We need to build networks and spread change behaviours
Social Networks
1. New forms of competition
2. More networked and collaborative
3. Structural change
4. Rapidly changing business models
5. Financial challenges
6. Rise of social media and public scrutiny
The Impact of ‘VUCA’
Conclusions:
1. The traditional relationship with employees is
dead or dying and we have to respond to this
2. The people processes and policies we have been
pedalling for years are not working and need to
change
3. As individual leaders we have to change
The Future World
1. New form of relationship based on Adult to
Adult and mutual trust
2. Employee as Consumer
3. New human leaders
What type of culture do our
colleagues want?
People feel
valued
People are
treated like
Adults
Colleagues
feel
empowered
and
enabled
People feel
passionate
about what
they do
Things
happen
quickly
• Develop the right structure
• Drive the right behaviours
• Create systems and processes that create trust
• Have honest conversations with people
• Reward and recognise people for their contributions
What type of culture do you want?
Vision Chart
Managing Change Successfully requires:
Vision Skills Incentives Resources Action Plan
If any one of these are missing, the following situations are created:
Change
Skills Incentives Resources Action Plan
Vision Incentives Resources Action Plan
Vision Skills Resources Action Plan
Vision Skills Incentives Action Plan
Vision Skills Incentives Resources
Confusion
Anxiety
Gradual
Change
Frustration
False Starts

More Related Content

Managing Change conference-Leatham Green presentation

  • 1. Leatham Green Director: People and Change Orbis How Do We Respond to Change?
  • 2. the compelling alternative A trusted partnership delivering value to customers and residents through our expertise, innovation and passion.
  • 4. What does cultural change mean for you?
  • 12. Change won’t be embraced without Trust
  • 14. Welcome to the ‘VUCA’ World
  • 15. The informal conversation is often the most impactful
  • 16. We need to build networks and spread change behaviours Social Networks
  • 17. 1. New forms of competition 2. More networked and collaborative 3. Structural change 4. Rapidly changing business models 5. Financial challenges 6. Rise of social media and public scrutiny The Impact of ‘VUCA’
  • 18. Conclusions: 1. The traditional relationship with employees is dead or dying and we have to respond to this 2. The people processes and policies we have been pedalling for years are not working and need to change 3. As individual leaders we have to change
  • 19. The Future World 1. New form of relationship based on Adult to Adult and mutual trust 2. Employee as Consumer 3. New human leaders
  • 20. What type of culture do our colleagues want? People feel valued People are treated like Adults Colleagues feel empowered and enabled People feel passionate about what they do Things happen quickly • Develop the right structure • Drive the right behaviours • Create systems and processes that create trust • Have honest conversations with people • Reward and recognise people for their contributions What type of culture do you want?
  • 21. Vision Chart Managing Change Successfully requires: Vision Skills Incentives Resources Action Plan If any one of these are missing, the following situations are created: Change Skills Incentives Resources Action Plan Vision Incentives Resources Action Plan Vision Skills Resources Action Plan Vision Skills Incentives Action Plan Vision Skills Incentives Resources Confusion Anxiety Gradual Change Frustration False Starts