This marketing project report summarizes information about Lux soap from Hindustan Unilever Limited (HUL). It provides an overview of HUL, describes Lux soap and its marketing mix, and analyzes Lux's competitors, market segmentation, and recommendations. The report finds that Lux soap has a 15% market share and is HUL's leading beauty soap brand. It is targeted towards women ages 16-35 from middle-income urban and suburban households.
4. Company Profile - HUL
• A 52% owned subsidiary of Anglo Dutch giant Unilever.
• India – 1888
• India largest FMCG company
• Touching 2 out of 3 Indian consumer
• 20 distinct categories – Home and personal care products, food and
beverages.
• HLL – HUL
• 100 factories – India – Manufacturing its diverse product range
• Headquarter: Mumbai
• Market share – Toilet soap category – 54.3%
8. Distribution Channel - HUL
2000+ Suppliers and associates
4000 Redistribution stockists
Covering 1 million retail outlets
Reaching 250 million rural consumers
10. The width of the HUL Product mix:
The width of the product mix refers to the number of
different product line the company carries
E.g:
Personal wash
Laundry
Skin care
Oral care
Deodorants
Colour cosmetics
Ayurvedic personal and health care
12. The lenght of the HUL Product mix:
The Lenght of the product mix refers to the total number of
items in the product mix.
E.g:
Personal wash: Lux, Lifebuoy, Liril, Hamam, Breeze, Dove,
Pears, Rexona
Laundry: Surf excel, Rin, Wheel
Skin care: Fair & Lovely, Ponds, Vaseline, Aviance
Oral care: Pepsodent, Close up
Deodorants: Axe, Rexona
Colour cosmetics: Lakme
Ayurvedic personal and health care: Ayush
14. The Depth of the HUL Product mix:
The depth of the product mix refers to the number of variants of each
product offered in the line
E.g: If close up toothpaste comes in three formulation and in three sizes,
close up has a depth of 9 (3*3)
The Consistency of the HUL Product mix:
The consistency of the product mix refers to how closely related the
various product lines are in the use, production requirement,
distribution channel or in any other manner.
HUL Product line are not consistent because of its large width.
15. Overview : Lux Soap
1916 – Laundry soap
1925 – Bathroom soap
India – 1929
First brand ambassador: Leela Chitnis (1929)
Market share is almost equal to Lifebuoy
23. Place:
HUL distribution network – key strength
(Which helps reach out its product across the length
and width of the vast country)
2000+ Suppliers & Associates
7000 Stockists
Direct coverage in over 1 million retail outlets
31. Sales Promotion:
Lux gold star offer: 22 Carat Gold coin in the Soap –
First 10 caller (Extra 30 gm gold)
Lux star bano, Aish karo contest: A special
promotional pack of lux soap – Scratch card -50 lucky
winner got the chance to meet Aishwarya rai.
33. Strengths:
Strong market research (Door to door sampling – once
in a year – Rural and Urban area.)
Many variants (Almond oil, Orchid extracts, Milk
cream, Fruit extracts, Saffron sandalwood oil and
Honey)
Strong sales and distribution network backed by
HUL
Strong brand image
34. Dynamically continuous innovations – New variants
and innovative promotions (22 carat gold coin
promotion – “Chance Hai”)
Strong brand promotion but relatively lower prices –
Winning combination.
Mass appeal/Market presence across all segments
( 15% of soap market)
35. Weakness:
Mainly positioned as beauty soap targeted towards
women, lack unisex appeal
Some variation like the sunscreen, international
variant did not do well in the market
Not much popular in rural areas
36. Opportunities:
Soap industry is growing by 10% in India
Beauty segments compounded annual growth rate
(CAGR) is very high
Liquid body wash is currently in growth stage – Lux
should come out with more variants in this segment
Large market share – Strong hold over the market
37. Threats:
High internal competition (Pears – Beauty segment)
New entrants (Vivel)
Maturity stage – threat of slipping down to decline
stage – if constant reinvention is not carried out
39. Internal Competitor:
Lifebuoy: 1895, 18% Market shares
External Competitor:
Godrej consumers products limited (GCPL):
2nd
Largest soap maker after HUL
9.2% Market share
Brands: Cinthol, Fairglow, Nikhar
40. Wipro:
Brand: Santoor (No 1 in AP) and Chandrika
ITC:
1.75% growth in initial five months
Brand: Superia, Fiama di wills and Vivel
Sold in six states
42. Market segmentation of Lux
Gender: Female
Age: 16-35
Income: Middle income group (Rs. 15 to 20)
Highest selling beauty soap in urban area (Rural
area: Lifebuoy)
Expensive – Affordable,
Target Area: Urban and Sub urban – Upper middle
and middle class people
43. Product Positioning of Lux
Created Good Position – Buyers mind – Better product
attributes, price and quality
Offering product in a different way
Offering – improved quality of the product – affordable price
with high branding – to position the product as a best quality
beauty soap in buyers mind.
Market share of HUL: 54.3%
Market share of LUX: 15%
Better Positioning – Market leader of beauty soap