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McFarlane, Davia Professional Resume

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Davia McFarlane

This resume summary provides information about Davia McFarlane's professional background and qualifications. She has experience providing administrative support, onboarding new hires, customer service, and job analysis. Her skills include communication, organization, attention to detail, Microsoft Office proficiency, event planning, and critical thinking. Recent work history includes roles as an office assistant where she planned events and maintained communications, and an HR intern where she updated job descriptions. She has a Bachelor's degree in Business Administration from the University of Oregon.

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────────────────────────────────────────────────── DAVIA MCFARLANE 9888 SW Sattler Street, Tigard, OR 97224 ♦ (503) 901-1328 ♦ daviamcfarlane@gmail.com ─────────────────── PROFESSIONAL SUMMARY ─────────────────── Organized HR enthusiast with strong communication skills and experience providing job analysis, administrative support, customer service and new hire onboarding. Technically adept with the ability and desire to learn new technologies. Highly focused and professional. ────────────────────────── SKILLS ──────────────────────────  Excellent communication skills  Organization  Attention to detail  Microsoft Office Suite  Exceptional customer service  Confidentiality  Event planning  Critical thinking ───────────────────── WORK EXPERIENCE ────────────────────── Office Assistant 04/2013 to 06/2016 University of Oregon, Department of Architecture Eugene, OR  Onboarded new hires by training them in departmental procedures and clerical tasks  Delivered exceptional customer service to guests, students and faculty by greeting them, routing their calls and emails, and promptly addressing their inquiries  Planned and coordinated the logistics of orientation and graduation events including catering, equipment, invitations, locations and setup/cleanup  Managed office supply inventory by assessing supply needs and placing orders with the appropriate vendors  Designed templates and forms to increase efficiency and organization  Maintained department communications, including the website and weekly newsletters HR Intern 06/2015 to 09/2015 Pacific Continental Bank Eugene, OR  Researched labor laws and job description specifications to create a new job description template in accordance with bank policies and federal laws  Conducted job analyses and worked with supervisors to update and convert 125 job descriptions to the new template Customer Service Representative 06/2012 to 09/2012 Lucky Limousine and Towncar Service Portland, OR  Protected customer financial information by strictly adhering to confidentiality procedures and responsibly disposing of credit card transactions  Resolved scheduling conflicts using proactive communication, independent judgement and diplomacy to ensure that customers were picked up on time  Operated a multi-line phone system ──────────────────────── EDUCATION ──────────────────────── Bachelor of Science in Business Administration June 2016 University of Oregon Eugene, OR Letter of Mastery in International Business Communication

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McFarlane, Davia Professional Resume

  • 1. ────────────────────────────────────────────────── DAVIA MCFARLANE 9888 SW Sattler Street, Tigard, OR 97224 ♦ (503) 901-1328 ♦ daviamcfarlane@gmail.com ─────────────────── PROFESSIONAL SUMMARY ─────────────────── Organized HR enthusiast with strong communication skills and experience providing job analysis, administrative support, customer service and new hire onboarding. Technically adept with the ability and desire to learn new technologies. Highly focused and professional. ────────────────────────── SKILLS ──────────────────────────  Excellent communication skills  Organization  Attention to detail  Microsoft Office Suite  Exceptional customer service  Confidentiality  Event planning  Critical thinking ───────────────────── WORK EXPERIENCE ────────────────────── Office Assistant 04/2013 to 06/2016 University of Oregon, Department of Architecture Eugene, OR  Onboarded new hires by training them in departmental procedures and clerical tasks  Delivered exceptional customer service to guests, students and faculty by greeting them, routing their calls and emails, and promptly addressing their inquiries  Planned and coordinated the logistics of orientation and graduation events including catering, equipment, invitations, locations and setup/cleanup  Managed office supply inventory by assessing supply needs and placing orders with the appropriate vendors  Designed templates and forms to increase efficiency and organization  Maintained department communications, including the website and weekly newsletters HR Intern 06/2015 to 09/2015 Pacific Continental Bank Eugene, OR  Researched labor laws and job description specifications to create a new job description template in accordance with bank policies and federal laws  Conducted job analyses and worked with supervisors to update and convert 125 job descriptions to the new template Customer Service Representative 06/2012 to 09/2012 Lucky Limousine and Towncar Service Portland, OR  Protected customer financial information by strictly adhering to confidentiality procedures and responsibly disposing of credit card transactions  Resolved scheduling conflicts using proactive communication, independent judgement and diplomacy to ensure that customers were picked up on time  Operated a multi-line phone system ──────────────────────── EDUCATION ──────────────────────── Bachelor of Science in Business Administration June 2016 University of Oregon Eugene, OR Letter of Mastery in International Business Communication