Location via proxy:   [ UP ]  
[Report a bug]   [Manage cookies]                
SlideShare a Scribd company logo

Md. Toufiq Ur Rahman Resume

•
•

A confident and reliable IT support engineer with extensive practical experience of working with computers and resolving any support issues that are raised to the service desk. Possessing a proven ability to administer and control the operation, configuration and maintenance of computer based information systems, as well as having an eye for detail and able to multi-task under pressure. An excellent communicator, can relate well with people at all levels and has the flexibility of working well as part of a team and on my own. Now looking to further an already successful career by working for a ambitious and expanding company.

1 of 2
Download to read offline
CONTACT +88-01924-669628 737, West Kazipara, Mirpur, Dhaka 1216 rominjust@gmail.com NID: 1991412440708000040 BID: 19914124716012622 PID: BL 0408864 Md. Toufiq Ur Rahman Bsc in CSE (AIUB) I possess a wide range of skills in systems installation, configuration, upgrading and maintenance. I have 4 years of experience working across several different platforms, such as Windows and Linux. I am committed to finding innovative solutions to a variety of IT problems, such as security and technical troubleshooting. I can offer your organization exemplary support with network administration, effective project management and increased system performance. PROFESSIONAL EXPERIENCE FORMAL EDUCATION AWARDS/CERTIFICATES 2013-2014 (Oct-Feb) Engineering Trainee / Switch Com Limited - Loop telecommunication product analysis, - Data communication, Online Training, - TDM, CDM, Carrier Calling, Telemarketing, VOS3000, Manage Excel Sheet. 2014-2015 (Feb-Jan) Asst. Project Coordinator / Computer Services Limited - Storage administrator using Windows Server 2008, - Linux/Unix based platform learning, - Working on VMware workstation, - Learning at cisco routing & switching system. - Working at Datacenter in Rajuk Project & BTCL project, - Storage Support Dell-EMC. 2015-2018 (Feb-Present) IT Support Officer / Cerebrallink Limited 2009-2014 BSc. in Computer Science & Engineering / American International University - Bangladesh Result : 2.67 out of 4.00 Registration No: 14-12333-07 2006-2008 HSC in Science / B A F Shaheen Collage, Jessore Result : 4.10 out of 5.00 Registration No: 448151/2006-2007 2004-2006 SSC in Science / Municipal Pre Paratory High School Result : 4.38 out of 5.00 Registration No: 631778/2004-2005 CCNA™ (430527655961JSWK) MCSA™(G663-1400) MCP™(G636-5736) PROFESSIONAL SKILLS Networking (Routing & Switching) Microsoft Server 2016 VMware Hardware & Software Surveillance Expert Microsoft Exchange Server LANGUAGES Bangla English Hindi 100% 80% 75% CCNA™, MCP®,MCSA®, MCSE®, ITIL-F®, MCIT, MCDE MCIT MCDE - Infrastructure Development. - Diagnose, trouble shoot and solve problems for Desktop, Laptop, notebooks, LAN, e-mail, Internet, Printer, Photocopier & Software maintenance. - Installation, Configuration and Maintenance on Client Server, Different types of Database Server, Mail Server, File Server, RAID/Backup Server etc. - Install Video Analytics Software, VMS, RnD Surveillance Security. - Managing all Protocols (TCP/IP, HTTP,FTP), LAN, WAN, Security, Active Directory, Cloud Storage. - Assess organizational need for all hardware, networks, tools, routers, UPS, IPS, security tools and other ICT needs. - Manage1 Monitor and Coordinate all third party ICT vendors for all internal work and ICT procurement. - Work closely with infrastructure team to optimize network performance and availability - Capable of working with remote desktop environment. - Support administrator issues for Windows Server and Linux Platform include security, backup, service, application etc. - Manage local and third party email; servers, user id and password - Drive continuous improvement within the network infrastructure including new capabilities - Able to solve any kind of hardware/software, windows program problem - Co-ordinate with team and solve issues and troubleshoot - Ensure system support to user level as per requirement, ability to support clients remotely - Establish professional relationships with the IT users by demonstrating an understanding of their requirements - Managing CCTV & Bio-metrics attendance system server and software deploy, monitoring & troubleshooting ITIL®
PERSONAL STRENGTH REFERENCE INTERESTS & HOBBIES Microsoft Server 2016 CCNA 200-125 OSI,TCP/IP, Firewalls, Wireless, Network topology, LAN, Switching, Wan Technology, MPLS, PPPoE, QoS, Infrastructure Service, IPv4, IPv6, Infrastructure Management, Security MCIT & MCDE Milestone Certified Integration Technician & Design Engineer Install & Configure SQL Database, Service, IIS Management, .Net Framework, Install Management Server, Recording Server, Event Server, Mobile Server, Web Server, Server Design tool, Storage Calculation, Project Design. Reference 2 Md. Nufassur Rahman Sr. Business Development Manager Mob 88 01711521065 e-mail: nufassur.rahman@cerebrallink.com • IEEE (AM - 90646088) • Bangladesh Computer Society • AIUB Computer Club PROJECTS RAJUK Data Center BTCL Data Center CCNA Project Gulshan Club Surveilance MCSA User AD Project MCSE Exchange Server Project POTENTIALITY Honesty Time Management Hard Working 100% 70% 75% Cisco Reference 1 Sayed Shameem Noor Business Manager, Bangladesh Mob: +88 01713032258 e-mail shameem.noor@emc.com MCSA 2016 70-740, 70-741, 70-742 ORGANIZATIONS Install, upgrade, and migrate servers and workloads. Configure disks and volumes. Implement server storage. Implement data DE duplication. Install and configure Hyper-V. Configure virtual machine (VM) settings. Configure Hyper-V storage. Configure Hyper-V networking. Deploy Windows containers. Implement failover clustering. Network Load Balancing (NLB) • Interest about Virtual Knowledge Sharing • Photography • Traveling • Techno Lover ACHIEVEMENTS • I have satisfied to 70% customer from customer support. • Quick learner and solve the problem. • Mange the customer from highly pressure. ITIL® Information Technology Infrastructure Library  Service management as a practice  The ITIL service lifecycle  Generic concepts and definitions  Key principles and models Selected processes  Selected functions  Selected roles  Technology and architecture Competence and training TRAINING • MCSE® – AT Computer Solution Limited (Dhaka)2018 2017 2017 2017 2017 • MCSA® – AT Computer Solution Limited (Dhaka) • MCDE – Milestone Systems. (Powei, Mumbai) • MCIT – Milestone Systems. (Powei, Mumbai) • CCNA™ – AT Computer Solution Limited (Dhaka) 2018 • ITIL-F® – Global Skills Development Agency (Dhaka) 2018 • AXIS – Axis Network Video Professional (Dhaka)

More Related Content

Md. Toufiq Ur Rahman Resume

  • 1. CONTACT +88-01924-669628 737, West Kazipara, Mirpur, Dhaka 1216 rominjust@gmail.com NID: 1991412440708000040 BID: 19914124716012622 PID: BL 0408864 Md. Toufiq Ur Rahman Bsc in CSE (AIUB) I possess a wide range of skills in systems installation, configuration, upgrading and maintenance. I have 4 years of experience working across several different platforms, such as Windows and Linux. I am committed to finding innovative solutions to a variety of IT problems, such as security and technical troubleshooting. I can offer your organization exemplary support with network administration, effective project management and increased system performance. PROFESSIONAL EXPERIENCE FORMAL EDUCATION AWARDS/CERTIFICATES 2013-2014 (Oct-Feb) Engineering Trainee / Switch Com Limited - Loop telecommunication product analysis, - Data communication, Online Training, - TDM, CDM, Carrier Calling, Telemarketing, VOS3000, Manage Excel Sheet. 2014-2015 (Feb-Jan) Asst. Project Coordinator / Computer Services Limited - Storage administrator using Windows Server 2008, - Linux/Unix based platform learning, - Working on VMware workstation, - Learning at cisco routing & switching system. - Working at Datacenter in Rajuk Project & BTCL project, - Storage Support Dell-EMC. 2015-2018 (Feb-Present) IT Support Officer / Cerebrallink Limited 2009-2014 BSc. in Computer Science & Engineering / American International University - Bangladesh Result : 2.67 out of 4.00 Registration No: 14-12333-07 2006-2008 HSC in Science / B A F Shaheen Collage, Jessore Result : 4.10 out of 5.00 Registration No: 448151/2006-2007 2004-2006 SSC in Science / Municipal Pre Paratory High School Result : 4.38 out of 5.00 Registration No: 631778/2004-2005 CCNA™ (430527655961JSWK) MCSA™(G663-1400) MCP™(G636-5736) PROFESSIONAL SKILLS Networking (Routing & Switching) Microsoft Server 2016 VMware Hardware & Software Surveillance Expert Microsoft Exchange Server LANGUAGES Bangla English Hindi 100% 80% 75% CCNA™, MCP®,MCSA®, MCSE®, ITIL-F®, MCIT, MCDE MCIT MCDE - Infrastructure Development. - Diagnose, trouble shoot and solve problems for Desktop, Laptop, notebooks, LAN, e-mail, Internet, Printer, Photocopier & Software maintenance. - Installation, Configuration and Maintenance on Client Server, Different types of Database Server, Mail Server, File Server, RAID/Backup Server etc. - Install Video Analytics Software, VMS, RnD Surveillance Security. - Managing all Protocols (TCP/IP, HTTP,FTP), LAN, WAN, Security, Active Directory, Cloud Storage. - Assess organizational need for all hardware, networks, tools, routers, UPS, IPS, security tools and other ICT needs. - Manage1 Monitor and Coordinate all third party ICT vendors for all internal work and ICT procurement. - Work closely with infrastructure team to optimize network performance and availability - Capable of working with remote desktop environment. - Support administrator issues for Windows Server and Linux Platform include security, backup, service, application etc. - Manage local and third party email; servers, user id and password - Drive continuous improvement within the network infrastructure including new capabilities - Able to solve any kind of hardware/software, windows program problem - Co-ordinate with team and solve issues and troubleshoot - Ensure system support to user level as per requirement, ability to support clients remotely - Establish professional relationships with the IT users by demonstrating an understanding of their requirements - Managing CCTV & Bio-metrics attendance system server and software deploy, monitoring & troubleshooting ITIL®
  • 2. PERSONAL STRENGTH REFERENCE INTERESTS & HOBBIES Microsoft Server 2016 CCNA 200-125 OSI,TCP/IP, Firewalls, Wireless, Network topology, LAN, Switching, Wan Technology, MPLS, PPPoE, QoS, Infrastructure Service, IPv4, IPv6, Infrastructure Management, Security MCIT & MCDE Milestone Certified Integration Technician & Design Engineer Install & Configure SQL Database, Service, IIS Management, .Net Framework, Install Management Server, Recording Server, Event Server, Mobile Server, Web Server, Server Design tool, Storage Calculation, Project Design. Reference 2 Md. Nufassur Rahman Sr. Business Development Manager Mob 88 01711521065 e-mail: nufassur.rahman@cerebrallink.com • IEEE (AM - 90646088) • Bangladesh Computer Society • AIUB Computer Club PROJECTS RAJUK Data Center BTCL Data Center CCNA Project Gulshan Club Surveilance MCSA User AD Project MCSE Exchange Server Project POTENTIALITY Honesty Time Management Hard Working 100% 70% 75% Cisco Reference 1 Sayed Shameem Noor Business Manager, Bangladesh Mob: +88 01713032258 e-mail shameem.noor@emc.com MCSA 2016 70-740, 70-741, 70-742 ORGANIZATIONS Install, upgrade, and migrate servers and workloads. Configure disks and volumes. Implement server storage. Implement data DE duplication. Install and configure Hyper-V. Configure virtual machine (VM) settings. Configure Hyper-V storage. Configure Hyper-V networking. Deploy Windows containers. Implement failover clustering. Network Load Balancing (NLB) • Interest about Virtual Knowledge Sharing • Photography • Traveling • Techno Lover ACHIEVEMENTS • I have satisfied to 70% customer from customer support. • Quick learner and solve the problem. • Mange the customer from highly pressure. ITIL® Information Technology Infrastructure Library  Service management as a practice  The ITIL service lifecycle  Generic concepts and definitions  Key principles and models Selected processes  Selected functions  Selected roles  Technology and architecture Competence and training TRAINING • MCSE® – AT Computer Solution Limited (Dhaka)2018 2017 2017 2017 2017 • MCSA® – AT Computer Solution Limited (Dhaka) • MCDE – Milestone Systems. (Powei, Mumbai) • MCIT – Milestone Systems. (Powei, Mumbai) • CCNA™ – AT Computer Solution Limited (Dhaka) 2018 • ITIL-F® – Global Skills Development Agency (Dhaka) 2018 • AXIS – Axis Network Video Professional (Dhaka)