IoT is a critical enabler for going digital. Like other domains, getting the basics right is critical to make a thriving IoT ecosystem. I did this workshop in Middle East to educate the audience (from public and private sector) on the three essential enablers for building a trustworthy foundation for IoT projects: reliable connectivity, a robust security framework and an agile monetization environment. Data generated by IoT endpoints may very well be the oil, but it requires these three key enablers to make it all work!
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Middle East IoT Workshop
1. Gemalto
Building Trust in the Internet
of Things – Middle East
Haider Iqbal – Director, Smart Cities
05.04.2018
3. 3
The Internet of Things has great potential
Bringing Trust To The Internet of Things
4. 4
The Drone Economy
With drones, a whole site can be mapped
daily, in high detail, for as little as $25 a day.
Bringing Trust To The Internet of Things
6. Bringing Trust To The Internet of Things6
Haider Iqbal
Director Smart Cities
Enterprise IoT Ecosystems
www.linkedin.com/in/haideriqbal
7. The Connected World
The “things” on our planet are connecting far faster than we can imagine.
Bringing Trust To The Internet of Things7
Source: Gartner 2017
1 .7b 2 .1b5
In our daily lives we will depend on the knowledge flowing continuously from the data
created by these billions of connected “things”
“things” will be connected
around the globe in 2018
By 2021 this figure will have reached
a staggering 25.1 billion “things”
0
8. The two universes of IoT: Consumer & Industrial
Bringing Trust To The Internet of Things9
Examples
Smart Home, Wearables, Smart Watches, Wrist
Bands, Head-mounted Displays, Connected
Toys etc.
Consumer IoT
Examples
Smart Manufacturing, Smart Energy, Smart
Lighting, Street Lamps, Connected Heavy Trucks
etc.
Industrial IoT
9. The Promise of IoT
Increase customer
intimacy
Bringing Trust To The Internet of Things10
Revenue growth
opportunities
Improve operational excellence
10. Delivering the IoT
promise hinges on Trust
Traditional boundaries of
business are fading
Speed of doing business is
changing
Too many stakeholders in
the value chain
Surge in data leads to
privacy concerns
A solid foundation based on
trust required
Bringing Trust To The Internet of Things11
11. Foundation for trust in IoT
A reliable connectivity
framework
A reliable security
framework
An agile monetization
framework
Bringing Trust To The Internet of Things12
IoT Provider
Ecosystem
HARDWARE
MAKERS
INDUSTRY
GROUPS
IT
SERVICES
VENDORS
STANDARDS
BODIES
SOFTWARE
VENDORS
CLOUD
SERVICE
PROVIDERS
MIDDLEWARE
VENDORS
DEVICE
MAKERS
REGUALTORS
GOVERNMENT
NETWORK
SERVICE
PROVIDERS
12. Example of Smart Cities
BUILDING TRUST IN THE INTERNET OF THINGS
Bringing Trust To The Internet of Things13
13. Public vs Private Sector Transformation
Bringing Trust To The Internet of Things14
Past Present
$100
What you would pay for a
rented car on a Saturday, even
if you needed it for an hour $7
What car sharing companies
like Zipcar would charge for an
hour, insurance & gas included
US $
159,000
Price of Univac I mainframe
computer in 1951; size of a
garage, weighed 29,000 lbs $200
What you can buy a
smartphone for, with 1000
times more compute power
US $
3,800
Annual cost for a public
university in 1981
US $
12,800
What it would cost today,
though with superior facilities
(labs, stadiums etc.)
7.4%
That’s the growth in healthcare
spending from 1999 to 2009 in
Canada; outpacing GDP
40%
This is how much some of
Canadian provincial budgets
consume in healthcare
PrivateSectorPublicSector
Source: Deloitte
It’s no surprise that the overall “trust” in
governments is on the decline.
14. Digital Transformation Journey of Governments
Bringing Trust To The Internet of Things15
Digitization
Greater use of technology for cross-
government activities.
E-Government
Using digital technologies (mainly Internet)
for better government
Digital Government
Digital technologies and user preferences
integrated in the design of services to
create public value
Governments are digitally transforming themselves
Urbanization
Urban population expected to
reach 66% by 2050.
Sustainability
Pledged by 193 countries in 2015,
based on 17 goals.
Trust
Only 40% citizens in OECD
countries trust their governments.
To address
3 Key
Challenges
Most governments are at this
stage. Their focus is e-
government services for citizens
Some governments
can claim to be at
the preliminary
stages.
15. Smart Cities: a catalyst for transformation
Bringing Trust To The Internet of Things16
Information & Communications Technology (ICT) is a key enabler for smart cities
Smartphones play a
big role in citizen
engagement
The cloud manages all
the intelligence
needed to make
decisions
IoT devices bring new
environment and
infrastructure sensing
The biggest role
will be that of Big
Data (OpenData),
gathered from
different sources.
an urbanized area where multiple sectors
cooperate to achieve sustainable outcomes
through the analysis of contextual real-time
information, which is shared among sector-
specific information and operational
technology (OT) systems - Gartner
16. Complexity of Smart City Interactions
Bringing Trust To The Internet of Things17
Citizen
Gov
Applications
ERP, CRM, HRMS,
Case Mgmt,
Employee Mgmt,
Citizen Enrollment,
Border Control etc.
E-Gov
Applications
Tax filing
Fine management
Healthcare
Etc.
BI & Analytics
SmartCityPlatform
EventProcessing,BusinessProcessMgmt,,AppEnablement,etc.
Smart Energy
Smart Transport
Smart Lighting
Waste Management
3rd Party Consumer
Services
City
Infrastructure
IoTPlatform
EventProcessing,DeviceMgmt,
ConnectivityMgmt,AppEnablement
17. Connectivity in Smart Cities
Bringing Trust To The Internet of Things18
Connectivity powers use cases like smart transportation in smart cities
When vehicles want to speak to each other for safe distance
When ride-sharing passengers want to book a ride
When vehicles want to speak to the infrastructure for traffic updates
When passengers want to stream media in their connected vehicles
18. Security in Smart Cities
Bringing Trust To The Internet of Things19
Security enables trust in digital interactions
With trustworthy identities of vehicles, passengers, drivers and ride-sharing service providers
When all smart city data is kept inside secure data stores
When sensitive vehicular data is only accessed by authorized individuals
When all data that is traveling through the network is encrypted
19. Monetization in Smart Cities
Bringing Trust To The Internet of Things20
Monetization fuels growth and cohesion amongst stakeholders
When OEM, Cloud Vendors, Software Vendors and Service Providers value each others’ contribution
When the ecosystem treats and values data as an asset
When enforced intellectual property rights enable innovation
When new ecosystem players can enter the market with a quicker time-to-market
20. 1st Foundation of Trust: Connectivity
BUILDING TRUST IN THE INTERNET OF THINGS
Bringing Trust To The Internet of Things21
21. Number of IoT Connections is exploding
Bringing Trust To The Internet of Things22
22. Connections by IoT segments
Bringing Trust To The Internet of Things23
smart buildings
5.5 billion
smart home
4 billion
smart utilities
1.8 billionsmart vehicles
1.2 billion
23. But the Connectivity needs can be very variable
Bringing Trust To The Internet of Things24
Data Speed
Gbit/s
bit/s
Mobility
Automotive
Static
Security
Highest
Lowest
Reliability
High
Best Effort
Duty Cycle
Continuous use
Sporadic
Deployment Time
>15 Years
<5 Years
24. More connectivity challenges
Bringing Trust To The Internet of Things25
Consumer is in
KSA
IoT Device Maker
is in China
Network
Operator is in
KSA
Connectivity
Module Supplier is
in France
Consumers demand
convenience like ready-to-use
devices (plug and play), but the
supply complexities are high.
What happens if
the consumer is in
UAE?
Different devices have different
needs:
Low power
consumption
Extreme
environments
Longevity
10 – 15 years+
25. Connectivity – Key Enablers
Bringing Trust To The Internet of Things26
Enable
out-of-the box
connectivity
Flexibility
for diverse device
form factors
Ensuring
quality of service
Manage
lifecycle of
connectivity
CONNECT
26. Connectivity – Multiple Form Factor Examples
Bringing Trust To The Internet of Things27
Key Segment
Drivers
Temperature
Range
-40° / +105°
Fit Any
Equipment
Standard
Industrial
Equipment
eXtended Life
mechanism
SIM M2MPlug
-35° / +85°
Data
Retention
Long timeShort time
Embedded Embedded (Auto)
GSM standard -40° / +105°
Miniaturization
Consumer
market
Highest
resistance
and lifetime
Very long timeLong time
As an option
27. Connectivity – Flexibility for Windows 10 devices
Bringing Trust To The Internet of Things28
Windows 10
Devices
Embedded
SIM
On-Demand
Connectivity
Platform
Mobile
Network
Operators
28. 2nd Foundation of Trust: Security
BUILDING TRUST IN THE INTERNET OF THINGS
Bringing Trust To The Internet of Things29
29. Security tops the list of IoT concerns
Bringing Trust To The Internet of Things30
4%
7%
10%
17%
18%
18%
21%
21%
24%
28%
30%
34%
Don't know
None — we don't have any concerns
We can't find the right supplier(s)
Lack of executive support
Regulatory issues or concerns
We don't think that we have an application or process
Difficulty and risk of migration or installation
Pricing is unclear or complicated
Lack of technology maturity
Integration challenges
Total cost concerns (total cost of ownership)
Security concerns
What are your firm’s concerns, if any, with deploying M2M/Internet of Things technologies?
Source: Forrester’s Global Business Technographics® Networks And Telecommunications Survey, 2015
30. Authentication & Privacy
Consumers and Enterprises
only want authorized entities to
have access to their devices or
data
Secure components and
solutions must be embedded
into “things” to protect data at
rest or in motion
Hackers will take advantage,
whenever there is a security
loophole
Bringing Trust To The Internet of Things31
15seconds
Time required by
a hacker to
backdoor a smart
thermostat device
75,000
spam emails sent
by an internet
connected fridge
during holiday
break
471,000
connected vehicles
found vulnerable to
cyber attacks
31. How data flows in IoT systems
Data is at rest in the device
and in the cloud
Or in motion between devices
and the cloud
The nature of data varies,
such as vehicle location data
or streamed media
Which requires different levels
of privacy and security
Bringing Trust To The Internet of Things32
BIG DATA AT REST
DATA
LIFECYCLE
DATA IN MOTION DATA IN MOTION
DATA AT REST IN THE DEVICE
DATA IN MOTION DATA IN MOTION
32. Attack surface is much bigger in IoT
Bringing Trust To The Internet of Things33
NEW-WORLD INTRUDER
Hack into cloud
infrastructure and
steal driver identity
By exploiting application
or data security holes
Sniff data from the network
By exploiting weak communication
encryption
Hack into car ICE
(In-Car Entertainment) unit
Through physical access to
the vehicle
Hack into car
computer (ECU)
By remotely accessing the IP
address, and exploiting weak
authentication mechanisms
POSSIBLE ATTACK VECTORS – HOW AN INTRUDER COULD ATTACK A CONNECTED CAR
33. Security – Key enablers
Gemalto’s approach to security
closes the loop, managing the
complete security lifecycle of
the connected object together
with data at rest and in motion
from the network to the cloud.
Bringing Trust To The Internet of Things34
> Software Activation & Licensing
> Dynamic Key Management
(for Authentication & Encryption)
> Secure Provisioning of
Key Credentials & Tokens
> Big Data Encryption
> Server Protection
> Cloud Application Security
> Secure Device Access
> Sensitive Data Security
> Communication Encryption
> Protect Software Integrity
SECURITY
LIFECYCLE
MANAGEMENT
SECURE
THE DEVICE
SECURE
THE CLOUD
34. On-Premise and On-Demand
35
ENCRYPTION KEY MANAGEMENT
AND PROTECTION
IDENTITY AND ACCESS
MANAGEMENT
• Data-at-rest encryption
• Data-in-motion encryption
• Enterprise key lifecycle
management
• High assurance key
protection
• HSM orchestration and crypto
operations
• Access management
• Multi-factor authentication
• PKI credential
management
Bringing Trust To The Internet of Things
35. Device Security – Multiple solutions for multiple needs
36
Tamper resistant hardware on dedicated chip.
Dedicated hardware on generic
processor
Software
only
Mixed
hard/software
Dedicated
hardware
Security
Impact on
device
Minimum security on
generic processor
Security solutions have to be adapted to the use-case
LOGO
LOGO IN BLACK
LOGO COLOR VERSIONS
LOGO ON BLACK
Secure
Element
Embedded
UICC
Trusted
Execution
Environment
Bringing Trust To The Internet of Things
36. Security in Smart Transportation
37
Security
Impact on
device
Software
only
Mixed
hard/software
Dedicated
hardware
Use Case:
Public Transport Access/Ticketing
Endpoint Type:
Complex
Network Type:
High bandwidth, public
Security Level:
High
Secure
Element
Bringing Trust To The Internet of Things
37. Security in Smart Watches
38
Security
Impact on
device
Software
only
Mixed
hard/software
Dedicated
hardware
Use Case:
Smart Watch Mobile Payment
Endpoint Type:
Complex, size-constrained
Network Type:
High bandwidth, public
Security Level:
High
Secure
Element
Bringing Trust To The Internet of Things
38. Security in Drones
39
Security
Impact on
device
Software
only
Mixed
hard/software
Dedicated
hardware
Use Case:
Personal Drone
Endpoint Type:
Complex, highly mobile
Network Type:
High bandwidth, public
Security Level:
Medium*
eSIM/
eUICC
* For industrial drone, this could be High
Bringing Trust To The Internet of Things
39. Security for Smart Street Lamps
40
Security
Impact on
device
Software
only
Mixed
hard/software
Dedicated
hardware
Use Case:
Smart lighting – Street lamp
Endpoint Type:
Simple, resource constrained
Network Type:
Low bandwidth, private
Security Level:
Medium
Use Case:
Smart lighting – Gateway
Endpoint Type:
Complex, tamper-proof
Network Type:
High bandwidth, public
Security Level:
High
LOGO
LOGO IN BLACK
LOGO COLOR VERSIONS
LOGO ON BLACK
Trusted
Execution
Environment
Secure
Element
Bringing Trust To The Internet of Things
40. Security – Multiple endpoints’ security for Alibaba
41
Trusted
Application Manager
Trusted
Service Manager
Trusted
Key Manager
HSM &
Key Management
Remote management of
secure applications on
mobile devices
Remote administration of
credentials on secure
elements
Remote management
credentials for resource
constrained networks and
devices
LOGO
LOGO IN BLACK
LOGO COLOR VERSIONS
LOGO ON BLACK
Aliyun – Alibaba Cloud
Bringing Trust To The Internet of Things
41. 3rd Foundation of Trust: Monetization
BUILDING TRUST IN THE INTERNET OF THINGS
Bringing Trust To The Internet of Things42
42. Digital Transformation is challenging, but crucial
Bringing Trust To The Internet of Things43
“The notion that there is huge
difference between the industrial
world and the software world is no
longer valid….
those days are over. In today’s
world, everything is software”
Jeffrey Immelt
former CEO, General Electric
43. Monetization in IoT
Bringing Trust To The Internet of Things44
Ecosystem
Monetization
Services
Monetization
Data
Monetization
Device
Monetization
TransactionalRelationalCollaborative
CustomerRelationship
Monetization ComplexityBasic Advanced
Types of IoT Revenue Models
There are four main revenue models.
Companies can select one or more models
to match level of complexity, business needs
and the type of customer relationship.
44. Monetization in IoT – Device
Bringing Trust To The Internet of Things45
How It Works
A simple price premium, upfront, for
having a connected product.
Example: Factory Robot
The robot manufacturer could charge a
premium for a robot that can connect directly
to the production system
Ecosystem
Monetization
Services
Monetization
Data
Monetization
Device
Monetization
TransactionalRelationalCollaborative
CustomerRelationship
Monetization ComplexityBasic Advanced
45. Monetization in IoT – Services
Bringing Trust To The Internet of Things46
How It Works
Adding a service layer to a traditional
product into by tying in a recurring pricing
model for specific features.
Example: MRI Machine
Charge per scan or maintenance call on a
usage based subscription fee versus a “one
time sell” of the machine.
Monetization ComplexityBasic Advanced
Ecosystem
Monetization
Services
Monetization
Data
Monetization
Device
Monetization
TransactionalRelationalCollaborative
CustomerRelationship
46. Monetization in IoT – Data
Bringing Trust To The Internet of Things47
How It Works
Organizations generate revenues by selling
packaged data gathered from sensors.
Example: Heat Sensors
Sensor company packages insights
generated from the data that it gathers
through sensors in people’s homes
Ecosystem
Monetization
Services
Monetization
Data
Monetization
Device
Monetization
TransactionalRelationalCollaborative
CustomerRelationship
Monetization ComplexityBasic Advanced
47. Monetization in IoT – Ecosystem
Bringing Trust To The Internet of Things48
How It Works
Organizations create a platform and make
money from other product vendors and
end consumers.
Example: IoT Platform
Printing company sells its own products
and services while creating a platform for
other IoT companies to sell services that
interlink with it.
Ecosystem
Monetization
Services
Monetization
Data
Monetization
Device
Monetization
TransactionalRelationalCollaborative
CustomerRelationship
Monetization ComplexityBasic Advanced
48. Monetization – Key Enablers
Enable flexible
monetization
models
Bringing Trust To The Internet of Things49
License and
entitlement
management
Secure
Software
upgrades
Device
management
IoT application
development
$
1
$
$
2
$
3
$
4
$
5
49. IoT Monetization (Stryker)
Bringing Trust To The Internet of Things50
Customer : Stryker Corps
Industry : Medical Devices
Country : United States
CHALLENGE:
Stryker wanted to offer customers more ways to
pay, protect their IP and track the performance
and use of their products
GEMALTO SOLUTION:
Transfer of medical device hardware to a
services-based model to meet demands of
hospitals and surgeons.
1. Expand business models – offering different
pricing tiers and selling models
2. See how customers use appliances – to
improve products and plan commercial activity
3. Integrate licensing and billing
BUSINESS IMPACT
51. We enable our clients to deliver
trusted digital services
Bringing Trust To The Internet of Things52
POWERING CONTACTLESS
PAYMENT FROM CARDS,
MOBILES AND WEARABLES
ENCRYPTING DATA
SO THAT IT’S UNUSABLE
IN A BREACH
CAPTURING BIOMETRIC
DATA & VERIFYING
IDENTITIES
PROTECTING
MOBILE BANKING
& FUND TRANSFERS
DELIVERING HARDWARE
AND SOFTWARE TO
CONNECT CARS
AND OTHER DEVICES
PROVIDING LICENSING
SOLUTIONS TO PROTECT
AND MONETIZE SOFTWARE
52. Serving six main markets
Bringing Trust To The Internet of Things53
BANKING &
PAYMENT
ENTERPRISE
SECURITY
GOVERNMENT
MOBILE
IoT
SOFTWARE
MONETIZATION
53. We are the world leader in digital security
WE’RE UNIQUE. WE’RE GLOBAL. WE’RE INNOVATIVE
54 Bringing Trust To The Internet of Things
3,000R&D ENGINEERS
88
NEW PATENTS
FILED IN 2017
AEXLISTED ON EURONEXT
AMSTERDAM & PARIS;
IN DUTCH AEX
STOCK INDEX
180+COUNTRIES WHERE
OUR CLIENTS ARE
BASED
15,000EMPLOYEES
121NATIONALITIES OF
OUR EMPLOYEES
€3bn2017 REVENUE
+2bn
END USERS
BENEFIT FROM
OUR SOLUTIONS
54. Gemalto bringing trust to IoT
Bringing Trust To The Internet of Things55
Future-proof solutions
Out-of-the-box connectivity
Multiple form factors
Quality of Service
Subscription Management
Secure the device | Secure the data | Secure the cloud
Monetize
Connect
Secure
Flexible revenue models
Licensing and entitlement
software
IoT application
development
OTA upgrades