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Monica
Brito Social Media Strategy
Table of
Contents3. Executive Summary
4. Social Media Audit
8. Social Media Objectives
11. Online Brand Persona & Voice
13. Strategies & Tools
16. Timing & Key Dates
18. Roles, Responsibilities & Policies
20. Critical Response Plan
22. Measurement and Reporting
Executive Summary
Our major social media priority for 2017 will be to increase followers and outreach.
The primary focus will be to raise social media followers and page views by posting more relevant
and entertaining content focused on building this lifestyle brand.
Social Strategies to Support Objective:
• A plan to improve the quality of videos produced
• Encourage conversation on pressing issues relevant to brand.
Social Media
Audit
The following is an audit of the Monica BritoLLC social media presence to date.
It includes an assessment of all active social networks, audience demographics,
and a competitor analysis.
Social Media Assessment
Social
Network
URL Follower Count
Avg. Weekly
Activity
Average
Engagement Rate
Twitter Twitter.com/mbrito42 50 10 posts per week 1.5%
Facebook Facebook.com/mbrito42 32 2 post per week 0%
YouTube http://tinyurl.com/zzl7zzn 1 0 post per week 0%
Social Media Assessment:
Currently, the most effective for of outreach is Twitter where the most posts and interactions occur.
Facebook and YouTube are mediums that have been neglected and either need to be worked on or
deleted permanently.
As of September 29, 2016
Audience Demographics
Assessment
Age Distribution Gender Distribution
Primary Social
Network
Secondary Social
Network
Need
90% 18-25 84% Female 90% Twitter 5% Facebook Entertainment and
information on pop
culture
8% 26-45 16% Male 10% Facebook 95% Twitter
2% 46-62 0% YouTube 0% Youtube
All numbers were gathered from each specific social network
Audience Demographic Summary:
The entirety of the social media followers are females aged 18-25. Twitter is the main social network
visited meanwhile Facebook and Twitter reach almost no one. Facebook and YouTube engagement
should be focused on in the future as it can be beneficial.
Competitor
Name
Social Media
Profile
Strengths Weaknesses
Alexandra
Airene
Youtube:
@LearningToBeFea
rless
Constantly uploading content (i.e. videos,
Instagram posts). Consistently responding to
followers and subscribers through all
channels making a more personable
approach
Twitter account shows a
lot of tweets of other
users, account is very
flooded with retweets.
Loey Lane Twitter:
@LoeyBug
Constantly using content through all
platforms and has coherence. Has found a
place in a niche and is excelling.
Tweets are lengthy, and
story-like.
Competitor Assessment
Competitor Assessment Summary:
Both competitors cover similar content to that of Monica Brito LLC. The competitors have
consistent uploading times through all channels and there is never a gap in content. The
competitors are also very active with subscribers via comments and hosting events for followers.
The competition needs to work on both Twitter accounts because many of the tweets ae lengthy
and story-like. 5-8 Tweets together make a story.
Social Media
Objectives
The primary focus in 2017 will be to raise social media followers and page
views by posting more relevant and entertaining content focused on
building this lifestyle brand. In order to do so, social media channels that
have been neglected in the past will be primary focuses to a lot for a new
audience.
Social Media Objectives
Specific Objectives Include:
1. Increase new visitors to Facebook by 20% in 6 months.
a. Promote Facebook via Twitter
b. Promote Facebook Live Usage
c. Increase interpersonal interactions with followers
2. Raise YouTube subscribers to 300 in 6 months.
a. Promote via Twitter and Facebook
b. Participate in trending videos
3. Increase social engagement on Twitter by 50% in 6 months.
KPI1. Number of new visitors to Facebook,
YouTube and Twitter.
2. Number of YouTube Subscribers
3. Number of posts to Facebook
4. Number of Videos Uploaded to YouTube
Key Messages
- Professional, well written student whom can
provide effective, creative content
- Be yourself, because you are you.
Online Brand Persona &
Voice
Persona Voice
Adjectives that describe our brand:
- Original
- Playful
- Creative
- Pretty
When interacting with followers we are:
₋ Reassuring
₋ Caring
₋ Friendly
₋ Happy
Strategies and Tools
Strategies
Paid:
Every week two posts will be boosted on Facebook on Friday morning and Sunday afternoon. These posts
will be the most popular with a minimum of 5 likes and 2 comments.
Owned:
The implementation of a #BritoChats series on YouTube with questions posed on Twitter. This will allow the
audience to ask questions or make suggestions on what topics to cover on these specific videos. This will
boost interaction on Twitter and YouTube.
Earned:
Monitor Twitter for similar bloggers and content creators posting about the brand. Shout out fellow creators
on YouTube and Facebook that support the brand.
Collaborate with fellow plus-size woman and local YouTube creators for tag videos where the audience will
get to know the brand more as well as it will reach an additional audience.
Tools
- Hootsuite
- Buffer
- Medium
Subscriptions &
License
₋ Photoshop
₋ Adobe Premiere Pro CC
Timing & Key Dates
Holiday Dates
- University of Florida Homecoming
- Memorial Day
- Black Friday (long weekend)
- New Years Eve (long weekend)
Internal
Events
- January 5th: Brand Birthday
Reporting
Dates- Reporting will occur on the 3rd of every Quarter month (i.e. April,
Roles,
Responsibilities &
Policies
Monica Brito will be responsible for all social media posts. Brito will be in
charge of curating and editing content.
Social Media Policy
All partners and administrators of Monica Brito LLC are more than welcome, if not encouraged to use
their personal social media accounts in a way to enhance the brand as a whole and as research for new
innovative ideas. With the usage of social media, we require that you abide by the following rules:
₋ Always be caring and respectful
₋ Do not involve yourself in controversial topics
₋ Remain neutral
₋ Be polite
₋ Do not respond to negative comments or feedback
₋ Do not speak poorly of competitors
₋ Feel free to promote brand on personal account.
₋ Want to post something new and innovative, but not sure if it follows guidelines? Ask before you
tweet- we can always help.
Monica Brito LLC takes pride in its brand being influential to a younger generation. Violating any of the
terms of the Monica Brito LLC Social Media Policy will result in corrective action of any form decided
upon by Brito.
Critical Response
Plan
Scenario:
Slander via Comments
Action Plan
1. Locate comment on all social media.
2. Respond to comment directly via @Mbrito42 Twitter Account
• Only address on Twitter
3. Assess damage over the course of 5 days. Are there any negative changes to
outreach numbers?
4. If the comment becomes viral, continue addressing comment and
specifically reach out to author publicly.
Measurement &
Reporting
Social Network Data
Social
Network
URL Follower Count
Avg. Weekly
Activity
Average
Engagement Rate
Twitter Twitter.com/mbrito42 75
(+50% Growth)
10 posts per week 2%
Facebook Facebook.com/mbrito42 40
(+25% growth)
5 post per week 3%
YouTube http://tinyurl.com/zzl7zzn 305
(+300% growth)
2 post per week 5%
⁻ Twitter: Our Twitter engagement rate has increased from 1.5% to 2% in 3 months. The follower count
has also increased by 50% raising from 50 followers to 75 followers.
⁻ Facebook has significantly increased as one of the most effective social media platforms for our brand
with a 25% growth in follower count. Facebook Live and Facebook chats can be credited with this
growth.
⁻ YouTube has been the most successful channel in terms of growth with a gain of 304 followers from the
original 1. Monica Brito LLC has grown an audience from YouTube that has stemmed into other social
media. We will continue to focus on this platform over the next 3 months and hope to double the
nubers.

More Related Content

Monica Brito- Social Media Strategy

  • 2. Table of Contents3. Executive Summary 4. Social Media Audit 8. Social Media Objectives 11. Online Brand Persona & Voice 13. Strategies & Tools 16. Timing & Key Dates 18. Roles, Responsibilities & Policies 20. Critical Response Plan 22. Measurement and Reporting
  • 3. Executive Summary Our major social media priority for 2017 will be to increase followers and outreach. The primary focus will be to raise social media followers and page views by posting more relevant and entertaining content focused on building this lifestyle brand. Social Strategies to Support Objective: • A plan to improve the quality of videos produced • Encourage conversation on pressing issues relevant to brand.
  • 4. Social Media Audit The following is an audit of the Monica BritoLLC social media presence to date. It includes an assessment of all active social networks, audience demographics, and a competitor analysis.
  • 5. Social Media Assessment Social Network URL Follower Count Avg. Weekly Activity Average Engagement Rate Twitter Twitter.com/mbrito42 50 10 posts per week 1.5% Facebook Facebook.com/mbrito42 32 2 post per week 0% YouTube http://tinyurl.com/zzl7zzn 1 0 post per week 0% Social Media Assessment: Currently, the most effective for of outreach is Twitter where the most posts and interactions occur. Facebook and YouTube are mediums that have been neglected and either need to be worked on or deleted permanently. As of September 29, 2016
  • 6. Audience Demographics Assessment Age Distribution Gender Distribution Primary Social Network Secondary Social Network Need 90% 18-25 84% Female 90% Twitter 5% Facebook Entertainment and information on pop culture 8% 26-45 16% Male 10% Facebook 95% Twitter 2% 46-62 0% YouTube 0% Youtube All numbers were gathered from each specific social network Audience Demographic Summary: The entirety of the social media followers are females aged 18-25. Twitter is the main social network visited meanwhile Facebook and Twitter reach almost no one. Facebook and YouTube engagement should be focused on in the future as it can be beneficial.
  • 7. Competitor Name Social Media Profile Strengths Weaknesses Alexandra Airene Youtube: @LearningToBeFea rless Constantly uploading content (i.e. videos, Instagram posts). Consistently responding to followers and subscribers through all channels making a more personable approach Twitter account shows a lot of tweets of other users, account is very flooded with retweets. Loey Lane Twitter: @LoeyBug Constantly using content through all platforms and has coherence. Has found a place in a niche and is excelling. Tweets are lengthy, and story-like. Competitor Assessment Competitor Assessment Summary: Both competitors cover similar content to that of Monica Brito LLC. The competitors have consistent uploading times through all channels and there is never a gap in content. The competitors are also very active with subscribers via comments and hosting events for followers. The competition needs to work on both Twitter accounts because many of the tweets ae lengthy and story-like. 5-8 Tweets together make a story.
  • 8. Social Media Objectives The primary focus in 2017 will be to raise social media followers and page views by posting more relevant and entertaining content focused on building this lifestyle brand. In order to do so, social media channels that have been neglected in the past will be primary focuses to a lot for a new audience.
  • 9. Social Media Objectives Specific Objectives Include: 1. Increase new visitors to Facebook by 20% in 6 months. a. Promote Facebook via Twitter b. Promote Facebook Live Usage c. Increase interpersonal interactions with followers 2. Raise YouTube subscribers to 300 in 6 months. a. Promote via Twitter and Facebook b. Participate in trending videos 3. Increase social engagement on Twitter by 50% in 6 months.
  • 10. KPI1. Number of new visitors to Facebook, YouTube and Twitter. 2. Number of YouTube Subscribers 3. Number of posts to Facebook 4. Number of Videos Uploaded to YouTube Key Messages - Professional, well written student whom can provide effective, creative content - Be yourself, because you are you.
  • 12. Persona Voice Adjectives that describe our brand: - Original - Playful - Creative - Pretty When interacting with followers we are: ₋ Reassuring ₋ Caring ₋ Friendly ₋ Happy
  • 14. Strategies Paid: Every week two posts will be boosted on Facebook on Friday morning and Sunday afternoon. These posts will be the most popular with a minimum of 5 likes and 2 comments. Owned: The implementation of a #BritoChats series on YouTube with questions posed on Twitter. This will allow the audience to ask questions or make suggestions on what topics to cover on these specific videos. This will boost interaction on Twitter and YouTube. Earned: Monitor Twitter for similar bloggers and content creators posting about the brand. Shout out fellow creators on YouTube and Facebook that support the brand. Collaborate with fellow plus-size woman and local YouTube creators for tag videos where the audience will get to know the brand more as well as it will reach an additional audience.
  • 15. Tools - Hootsuite - Buffer - Medium Subscriptions & License ₋ Photoshop ₋ Adobe Premiere Pro CC
  • 16. Timing & Key Dates
  • 17. Holiday Dates - University of Florida Homecoming - Memorial Day - Black Friday (long weekend) - New Years Eve (long weekend) Internal Events - January 5th: Brand Birthday Reporting Dates- Reporting will occur on the 3rd of every Quarter month (i.e. April,
  • 18. Roles, Responsibilities & Policies Monica Brito will be responsible for all social media posts. Brito will be in charge of curating and editing content.
  • 19. Social Media Policy All partners and administrators of Monica Brito LLC are more than welcome, if not encouraged to use their personal social media accounts in a way to enhance the brand as a whole and as research for new innovative ideas. With the usage of social media, we require that you abide by the following rules: ₋ Always be caring and respectful ₋ Do not involve yourself in controversial topics ₋ Remain neutral ₋ Be polite ₋ Do not respond to negative comments or feedback ₋ Do not speak poorly of competitors ₋ Feel free to promote brand on personal account. ₋ Want to post something new and innovative, but not sure if it follows guidelines? Ask before you tweet- we can always help. Monica Brito LLC takes pride in its brand being influential to a younger generation. Violating any of the terms of the Monica Brito LLC Social Media Policy will result in corrective action of any form decided upon by Brito.
  • 21. Scenario: Slander via Comments Action Plan 1. Locate comment on all social media. 2. Respond to comment directly via @Mbrito42 Twitter Account • Only address on Twitter 3. Assess damage over the course of 5 days. Are there any negative changes to outreach numbers? 4. If the comment becomes viral, continue addressing comment and specifically reach out to author publicly.
  • 23. Social Network Data Social Network URL Follower Count Avg. Weekly Activity Average Engagement Rate Twitter Twitter.com/mbrito42 75 (+50% Growth) 10 posts per week 2% Facebook Facebook.com/mbrito42 40 (+25% growth) 5 post per week 3% YouTube http://tinyurl.com/zzl7zzn 305 (+300% growth) 2 post per week 5% ⁻ Twitter: Our Twitter engagement rate has increased from 1.5% to 2% in 3 months. The follower count has also increased by 50% raising from 50 followers to 75 followers. ⁻ Facebook has significantly increased as one of the most effective social media platforms for our brand with a 25% growth in follower count. Facebook Live and Facebook chats can be credited with this growth. ⁻ YouTube has been the most successful channel in terms of growth with a gain of 304 followers from the original 1. Monica Brito LLC has grown an audience from YouTube that has stemmed into other social media. We will continue to focus on this platform over the next 3 months and hope to double the nubers.