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Scott Rigby, Ph.D.
    Immersyve, Inc.
www.immersyve.com
" Optimizing Motivation, Learning and Behavior Change in your Serious Game" By Scott Rigby - Serious Play Conference 2012
Integrating Media and Empiricism
" Optimizing Motivation, Learning and Behavior Change in your Serious Game" By Scott Rigby - Serious Play Conference 2012
" Optimizing Motivation, Learning and Behavior Change in your Serious Game" By Scott Rigby - Serious Play Conference 2012
" Optimizing Motivation, Learning and Behavior Change in your Serious Game" By Scott Rigby - Serious Play Conference 2012
" Optimizing Motivation, Learning and Behavior Change in your Serious Game" By Scott Rigby - Serious Play Conference 2012
" Optimizing Motivation, Learning and Behavior Change in your Serious Game" By Scott Rigby - Serious Play Conference 2012
" Optimizing Motivation, Learning and Behavior Change in your Serious Game" By Scott Rigby - Serious Play Conference 2012
" Optimizing Motivation, Learning and Behavior Change in your Serious Game" By Scott Rigby - Serious Play Conference 2012
" Optimizing Motivation, Learning and Behavior Change in your Serious Game" By Scott Rigby - Serious Play Conference 2012
" Optimizing Motivation, Learning and Behavior Change in your Serious Game" By Scott Rigby - Serious Play Conference 2012
" Optimizing Motivation, Learning and Behavior Change in your Serious Game" By Scott Rigby - Serious Play Conference 2012
" Optimizing Motivation, Learning and Behavior Change in your Serious Game" By Scott Rigby - Serious Play Conference 2012
" Optimizing Motivation, Learning and Behavior Change in your Serious Game" By Scott Rigby - Serious Play Conference 2012
" Optimizing Motivation, Learning and Behavior Change in your Serious Game" By Scott Rigby - Serious Play Conference 2012
" Optimizing Motivation, Learning and Behavior Change in your Serious Game" By Scott Rigby - Serious Play Conference 2012
Health Care                                  Education
•Deeper and Broader Reach                    •Chalk vs. iPads
•Lifestyle/Preventative Health               •Effective Learning
•Greater Adherence                           •Global Competition




                   Training
                   •Greater Engagement
                   •Deeper Processing
                   •Greater Productivity/Expertise
" Optimizing Motivation, Learning and Behavior Change in your Serious Game" By Scott Rigby - Serious Play Conference 2012
We need to motivate and sustain engagement in a
world of increasing choice and volition
" Optimizing Motivation, Learning and Behavior Change in your Serious Game" By Scott Rigby - Serious Play Conference 2012
Core Model: Basic Psychological Needs
The satisfaction of these needs leads to more value
               and positive outcomes

  Autonomy


                                 • Sustained
                                   Engagement
 Competence                      • Value
                                 • Deeper Learning
                                 • Vitality/Energy

 Relatednes
      s
Facilitating these needs is associated
with…
Sustained health (physical and mental)
Increased Creativity
Greater Vitality
Deeper information processing (learning and training)
Greater satisfaction at work and in relationships
And…
“Player Experience of Need Satisfaction”
                (PENS)
Gamification:
             Need Satisfaction vs. “Fun”
                     Study Example: 800+ players
PENS predicts sustained engagement over nine months. “Fun” does not




                                                                                      Multiple
                                                                                     Regression
                                                                                      Analysis



                                        ** means that statistically there is a greater than 99%
This also supports the idea that        chance PENS is predicting these outcomes


      Need satisfaction (PENS) is explaining fun at a deeper level
" Optimizing Motivation, Learning and Behavior Change in your Serious Game" By Scott Rigby - Serious Play Conference 2012
" Optimizing Motivation, Learning and Behavior Change in your Serious Game" By Scott Rigby - Serious Play Conference 2012
" Optimizing Motivation, Learning and Behavior Change in your Serious Game" By Scott Rigby - Serious Play Conference 2012
" Optimizing Motivation, Learning and Behavior Change in your Serious Game" By Scott Rigby - Serious Play Conference 2012
" Optimizing Motivation, Learning and Behavior Change in your Serious Game" By Scott Rigby - Serious Play Conference 2012
CUMULATIVE
Competence                SUSTAINED competence
 Feedback                       feedback



             GRANULAR Competence
                  Feedback
This is meaningful
   because it is
 opening up new
opportunities and
a sense of power
    and ability
" Optimizing Motivation, Learning and Behavior Change in your Serious Game" By Scott Rigby - Serious Play Conference 2012
" Optimizing Motivation, Learning and Behavior Change in your Serious Game" By Scott Rigby - Serious Play Conference 2012
Tank   Healer
Nice shot
   Bob
            I’ve got your back…
" Optimizing Motivation, Learning and Behavior Change in your Serious Game" By Scott Rigby - Serious Play Conference 2012
" Optimizing Motivation, Learning and Behavior Change in your Serious Game" By Scott Rigby - Serious Play Conference 2012
" Optimizing Motivation, Learning and Behavior Change in your Serious Game" By Scott Rigby - Serious Play Conference 2012
" Optimizing Motivation, Learning and Behavior Change in your Serious Game" By Scott Rigby - Serious Play Conference 2012
" Optimizing Motivation, Learning and Behavior Change in your Serious Game" By Scott Rigby - Serious Play Conference 2012
" Optimizing Motivation, Learning and Behavior Change in your Serious Game" By Scott Rigby - Serious Play Conference 2012
" Optimizing Motivation, Learning and Behavior Change in your Serious Game" By Scott Rigby - Serious Play Conference 2012
" Optimizing Motivation, Learning and Behavior Change in your Serious Game" By Scott Rigby - Serious Play Conference 2012
Motivation is a continuum

                       Extrinsic                                Intrinsic
                      Motivation                               Motivation




   External    Introjected         Identified   Integrated




-Control with -Guilt/Shame   -Self truly        -Goals are   • Inherent
rewards &     -Self-pressure endorses &         integrated     Satisfaction
punishments -Ego-involvement values goal                     • Autotelic
-Compliance
" Optimizing Motivation, Learning and Behavior Change in your Serious Game" By Scott Rigby - Serious Play Conference 2012
" Optimizing Motivation, Learning and Behavior Change in your Serious Game" By Scott Rigby - Serious Play Conference 2012
" Optimizing Motivation, Learning and Behavior Change in your Serious Game" By Scott Rigby - Serious Play Conference 2012
You’ve Just
   Won the
 “I’ve Won A
Lot of Badges”
    Badge!
The Undermining Effect:
Deactivation of Bilateral Striatum as a Function of Rewards in
                  Subsequent Performance




                                                    Control Group

                                                    Reward Group
The Undermining Effect:
Deactivation of Bilateral Striatum as a Function of Rewards in
                  Subsequent Performance




                                                    Control Group

                                                    Reward Group
Why the “Biggest Loser” model is the Biggest Loser
 Extrinsic rewards have a strong negative impact on
   sustained healthy change as well as satisfaction
" Optimizing Motivation, Learning and Behavior Change in your Serious Game" By Scott Rigby - Serious Play Conference 2012
" Optimizing Motivation, Learning and Behavior Change in your Serious Game" By Scott Rigby - Serious Play Conference 2012
Kill
Puppy
" Optimizing Motivation, Learning and Behavior Change in your Serious Game" By Scott Rigby - Serious Play Conference 2012
" Optimizing Motivation, Learning and Behavior Change in your Serious Game" By Scott Rigby - Serious Play Conference 2012
Intrinsic vs. Extrinsic Incentives




                                    Intrinsic
                                 Motivation is a
                                    stronger
                                  predictor of
                                   sustained
                                  engagement
" Optimizing Motivation, Learning and Behavior Change in your Serious Game" By Scott Rigby - Serious Play Conference 2012
" Optimizing Motivation, Learning and Behavior Change in your Serious Game" By Scott Rigby - Serious Play Conference 2012
Motivational Metrics in Interactive Entertainment:
“Player Experience of Need Satisfaction” (PENS)
 Metric            Example Target Questions
 Competence        • Is the player satisfied with the level of challenge in the game?
                   • Do they feel they have the opportunity to stretch themselves,
                     but also to express their mastery (e.g. dominate)?
 Autonomy          • Does the player feel a sense of volition during play? Do they
                     perceive choice and opportunity in what to do and how to do
                     it? (“Opportunities for Action”)
                   • Does the player feel “volitional engagement” in the game’s
                     story and path of action?
 Relatedness       • Does the player feel like NPC characters care about them/that
                     they “matter”?
                   • Do multiplayer mechanics and design structures encourage
                     support and meaningful collaboration in coop play?
                   • Do competitive mechanics maximize informational feedback
                     for all players (even after a loss), and minimize shame?
 Control Mastery   • Does the player feel a sense of mastery of the controls, such
                     that they can easily translate their intentions into action, easily
                     and intuitively?
Feature and Trade-off Analysis
                                                Sustained
e.g. Features/Content     PENS Analysis         Enjoyment        PENS testing assists
                                                                 with trade-off analyses
Game Mechanic 1
Game Mechanic 2             -              -
Game Mechanic 3             -
Game Mechanic 4             -              -
Game Mechanic 5                    -       -
Game Mechanic 6
                          Comp.   Aut.   Rel.




                    Assists in understanding why customers are
                    enjoying/not enjoying features and content
Facilitating Need Satisfaction
                       Extrinsic                                Intrinsic
                      Motivation                               Motivation




   External    Introjected         Identified   Integrated




-Control with -Guilt/Shame   -Self truly        -Goals are   • Inherent
rewards &     -Self-pressure endorses &         integrated     Satisfaction
punishments -Ego-involvement values goal                     • Autotelic
-Compliance
Relations between Autonomous Motivation and
     Academic Goals, Values, & Learning Strategies

Subscales                                                        External   Introjected   Identified   Intrinsic

Goal Orientation

       Learning Orientation                                      .15**      .37***        .58***       .62***

                                                                                                       *

       Work-Avoidance Orientation                                .19***     -.02          -.37***      -.42***

Valuing of outcomes                                              -.02       .24***        .49***       .58***

Learning Strategies

       Deep Process                                              -.04       .27***        .54***       .56***

       Surface Process                                           .38***     .40***        .16**        .13*

Note. * p < .05, ** p < .01, *** p < .001; Yamauchi & Tanaka (1998)
Correlations of motivational constructs
and Total Moderate-Intensity Exercise
per ACSM/AHA guidelines


External                    -.18
Regulation
Introjected                 .22
Regulation
Identified                  .45***
Regulation
Intrinsic                   .34*
Motivation
Controlled                  .05
Motivation
Autonomous                  .42**
Motivation
Persistence as a Function of Coaching Climate
and Motivation
                            Intrinsic
               .44          Motivation
   Autonomy                                               .48
   Support            .54                         .43
                            Identified      .28
                            Regulation
              -.41
                      .25                 .35

    -.38                    Introjected           Persistence   Persistence
                            Regulation            10 mo.        22 mo.
                                          .21


                                          -.28
              .34           External
                            Regulation

   Control                                -.67
                      -78
                                                        -.87
                .28         Amotivation
" Optimizing Motivation, Learning and Behavior Change in your Serious Game" By Scott Rigby - Serious Play Conference 2012
" Optimizing Motivation, Learning and Behavior Change in your Serious Game" By Scott Rigby - Serious Play Conference 2012
Motivational

               Behavioral
Does   X
Why?
       X is awesome!

         I did X because
             I should…


       X is dull, but
       will get me Y…
Behavioral   Motivational
Other Resources

   Presentations and Papers:

www.immersyve.com/downloads

 Latest Book: “Glued to Games”


                                            Scott Rigby
                                 scott@immersyve.com
                                  www.immersyve.com
                                      Twitter: @csrigby
Useful Links:
www.seriousplayconference.com
www.seriousgamesdirectory.com
www.seriousgamesassociation.com

Contact:
sbohle@seriousgamesassociation.com

More Related Content

" Optimizing Motivation, Learning and Behavior Change in your Serious Game" By Scott Rigby - Serious Play Conference 2012

  • 1. Scott Rigby, Ph.D. Immersyve, Inc. www.immersyve.com
  • 18. Health Care Education •Deeper and Broader Reach •Chalk vs. iPads •Lifestyle/Preventative Health •Effective Learning •Greater Adherence •Global Competition Training •Greater Engagement •Deeper Processing •Greater Productivity/Expertise
  • 20. We need to motivate and sustain engagement in a world of increasing choice and volition
  • 22. Core Model: Basic Psychological Needs
  • 23. The satisfaction of these needs leads to more value and positive outcomes Autonomy • Sustained Engagement Competence • Value • Deeper Learning • Vitality/Energy Relatednes s
  • 24. Facilitating these needs is associated with… Sustained health (physical and mental) Increased Creativity Greater Vitality Deeper information processing (learning and training) Greater satisfaction at work and in relationships And…
  • 25. “Player Experience of Need Satisfaction” (PENS)
  • 26. Gamification: Need Satisfaction vs. “Fun” Study Example: 800+ players PENS predicts sustained engagement over nine months. “Fun” does not Multiple Regression Analysis ** means that statistically there is a greater than 99% This also supports the idea that chance PENS is predicting these outcomes Need satisfaction (PENS) is explaining fun at a deeper level
  • 32. CUMULATIVE Competence SUSTAINED competence Feedback feedback GRANULAR Competence Feedback
  • 33. This is meaningful because it is opening up new opportunities and a sense of power and ability
  • 36. Tank Healer
  • 37. Nice shot Bob I’ve got your back…
  • 46. Motivation is a continuum Extrinsic Intrinsic Motivation Motivation External Introjected Identified Integrated -Control with -Guilt/Shame -Self truly -Goals are • Inherent rewards & -Self-pressure endorses & integrated Satisfaction punishments -Ego-involvement values goal • Autotelic -Compliance
  • 50. You’ve Just Won the “I’ve Won A Lot of Badges” Badge!
  • 51. The Undermining Effect: Deactivation of Bilateral Striatum as a Function of Rewards in Subsequent Performance Control Group Reward Group
  • 52. The Undermining Effect: Deactivation of Bilateral Striatum as a Function of Rewards in Subsequent Performance Control Group Reward Group
  • 53. Why the “Biggest Loser” model is the Biggest Loser Extrinsic rewards have a strong negative impact on sustained healthy change as well as satisfaction
  • 59. Intrinsic vs. Extrinsic Incentives Intrinsic Motivation is a stronger predictor of sustained engagement
  • 62. Motivational Metrics in Interactive Entertainment: “Player Experience of Need Satisfaction” (PENS) Metric Example Target Questions Competence • Is the player satisfied with the level of challenge in the game? • Do they feel they have the opportunity to stretch themselves, but also to express their mastery (e.g. dominate)? Autonomy • Does the player feel a sense of volition during play? Do they perceive choice and opportunity in what to do and how to do it? (“Opportunities for Action”) • Does the player feel “volitional engagement” in the game’s story and path of action? Relatedness • Does the player feel like NPC characters care about them/that they “matter”? • Do multiplayer mechanics and design structures encourage support and meaningful collaboration in coop play? • Do competitive mechanics maximize informational feedback for all players (even after a loss), and minimize shame? Control Mastery • Does the player feel a sense of mastery of the controls, such that they can easily translate their intentions into action, easily and intuitively?
  • 63. Feature and Trade-off Analysis Sustained e.g. Features/Content PENS Analysis Enjoyment PENS testing assists with trade-off analyses Game Mechanic 1 Game Mechanic 2 - - Game Mechanic 3 - Game Mechanic 4 - - Game Mechanic 5 - - Game Mechanic 6 Comp. Aut. Rel. Assists in understanding why customers are enjoying/not enjoying features and content
  • 64. Facilitating Need Satisfaction Extrinsic Intrinsic Motivation Motivation External Introjected Identified Integrated -Control with -Guilt/Shame -Self truly -Goals are • Inherent rewards & -Self-pressure endorses & integrated Satisfaction punishments -Ego-involvement values goal • Autotelic -Compliance
  • 65. Relations between Autonomous Motivation and Academic Goals, Values, & Learning Strategies Subscales External Introjected Identified Intrinsic Goal Orientation Learning Orientation .15** .37*** .58*** .62*** * Work-Avoidance Orientation .19*** -.02 -.37*** -.42*** Valuing of outcomes -.02 .24*** .49*** .58*** Learning Strategies Deep Process -.04 .27*** .54*** .56*** Surface Process .38*** .40*** .16** .13* Note. * p < .05, ** p < .01, *** p < .001; Yamauchi & Tanaka (1998)
  • 66. Correlations of motivational constructs and Total Moderate-Intensity Exercise per ACSM/AHA guidelines External -.18 Regulation Introjected .22 Regulation Identified .45*** Regulation Intrinsic .34* Motivation Controlled .05 Motivation Autonomous .42** Motivation
  • 67. Persistence as a Function of Coaching Climate and Motivation Intrinsic .44 Motivation Autonomy .48 Support .54 .43 Identified .28 Regulation -.41 .25 .35 -.38 Introjected Persistence Persistence Regulation 10 mo. 22 mo. .21 -.28 .34 External Regulation Control -.67 -78 -.87 .28 Amotivation
  • 70. Motivational Behavioral
  • 71. Does X
  • 72. Why? X is awesome! I did X because I should… X is dull, but will get me Y…
  • 73. Behavioral Motivational
  • 74. Other Resources Presentations and Papers: www.immersyve.com/downloads Latest Book: “Glued to Games” Scott Rigby scott@immersyve.com www.immersyve.com Twitter: @csrigby