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MOTIVATIONAL LEADERSHIP 
Samuel Tengey, PhD 
Email: mcsam3000@gmail.com 
Motivational Leadership Samuel Tengey 1
Motivational Leadership Samuel Tengey 2
Opening Remarks 
Motivational Leadership Samuel Tengey 3
Objectives 
• To help you understand: 
–Motivation; 
–Things that motivate; 
–The process of motivating others and 
–How to lead people by motivating 
them effectively to perform at the 
desired level 
Motivational Leadership Samuel Tengey 4
Overview 
Motivational Leadership Samuel Tengey 5
Introduction 
Motivational Leadership Samuel Tengey 6
Introduction 
Motivational Leadership Samuel Tengey 7
Motivation – what is it? 
“The extent to which 
persistent effort is directed 
toward a goal” 
(Campbell, Dunnette, Lawler & Weick, 1970) 
(Effort, persistence, direction, 
goal) 8 
Motivational Leadership Samuel 
Tengey
9 
Motivation 
The force within us that activates our 
behaviour. It is a function of three distinct 
components: Intensity, Direction, and 
Persistence. 
MMoottiivvaattiioonn 
Intensity Direction Persistence 
Motivational Leadership Samuel 
Tengey
Leadership 
• Leadership is, by all standards, INFLUENCE: 
–Persuasion 
–Motivation/Rewards 
–Direction 
–Exemplary 
–Coercion 
Position is only the starting point of leadership; 
influence is what takes you to the finishing line 
Motivational Leadership Samuel Tengey 10
Leadership 
1. Leadership: act and process of influencing 
2. Leadership: what leaders do 
3. Leadership: a group of individuals 
appointed and mandated to lead 
Appointed leader’s role is to 
achieve goals working through 
people; not doing it themselves 
Motivational Leadership Samuel Tengey 11
12 
The Motivational Leader 
Motivational leaders are 
able to create in others the 
energy that gives rise to the 
persistent effort that is 
directed toward an 
organisational goal 
Motivational Leadership Samuel 
Tengey
Motivational Leadership Samuel Tengey 13
Motivational Leader 
Motivational Leadership Samuel 14 
Tengey
15 
Leadership & Motivation 
Motivational Leadership Samuel 
Tengey
Thinking/assumptions about people 
Motivational Leadership Samuel Tengey 16
Hertzberg’s Two-factor Theory 
Motivational Leadership Samuel Tengey 17
Hygiene Factors (extrinsic) 
Motivational Leadership Samuel Tengey 18
Motivators (intrinsic) 
Motivational Leadership Samuel Tengey 19
1. Maslow’s Needs Hierarchy 
Motivational Leadership Samuel Tengey 20
2. Alderfer’s ERG Theory 
Motivational Leadership Samuel Tengey 21
2. Alderfer’s ERG Theory 
• Everyone possesses some amount of each 
(existence, relatedness and growth) but 
each person leans more towards one than 
the other. 
• The Leader’s task: identify generalities, and 
uniqueness of individuals and what 
motivates them 
Motivational Leadership Samuel Tengey 22
Equity Theory (Adams, 1963) 
Motivational Leadership Samuel Tengey 23
Model of Equity Theory 
Is versus Ir 
Os Or 
I = Inputs - employee’s contribution to employer 
R = Referent - comparison person 
S = Subject the employee judging fairness of the 
exchange 
O = Outcome 
Motivational Leadership Samuel Tengey 24
Equity Theory – (Adams, 1963) 
• Case 1: Equity -- pay allocation is perceived to be to 
be fair - motivation is sustained 
• Case 2: Inequity – Underpayment (failure to be 
promoted in spite of hard work) Employee is 
motivated to seek justice. Work motivation is 
disrupted: withhold labour, be disruptive, etc 
• Case 3: Inequity – Overpayment (being promoted in 
spite of lazy attitude) Employee may try to make up; 
other would fee inequity 
• Leader’s task: ensure equity in task allocation, 
performance appraisal and reward system. These must 
as much as possibleMo tbivaetio nlaol Legadiecrshaip lSlaymu elli Tnenkgeyed 25
Needs Theory (McClelland, 1961) 
Motivational Leadership Samuel Tengey 26
N-Ach (Choleric) 
• Has a strong need to set and accomplish 
challenging goals. 
• Takes calculated risks to accomplish their goals. 
• Likes to receive regular feedback on their 
progress and achievements. 
• Often likes to work alone. 
• Leaders’ task: 
– create a system that makes this possible; 
– identify those who are inclined to be 
motivated by this and apply it on them 
Motivational Leadership Samuel Tengey 27
N-Aff (Sanguine/Phlegmatic) 
• Wants to belong to the group. 
• Wants to be liked, and will often go along with 
whatever the rest of the group wants to do. 
• Favors collaboration over competition. 
• Doesn't like high risk or uncertainty 
• Leaders’ task: 
–create a system that makes this possible; 
–identify those who are inclined to be 
motivated by this and apply it on them 
Motivational Leadership Samuel Tengey 28
N-Pow (Choleric/Melancholic) 
• Wants to control and influence others. 
• Likes to win arguments. 
• Enjoys competition and winning. 
• Enjoys status and recognition. 
• Leaders’ task: 
–create a system that makes this possible; 
–identify those who are inclined to be 
motivated by this Motivational Le aadernshipd Sam uael pTengpey ly it on them 29
Leadership and Motivation 
• THE LEADERSHIP QUESTION 
In appointing people to leadership 
position and rewarding them, 
what do we look for: being able to 
do the work all by themselves OR 
enabling and supporting others to 
Motivationadl Leaoders hipi Stam?uel Tengey 30
The Motivational Leader 
1. Focuses on Task Function 
 Clarify the vision, goals, objectives: define the 
task with absolute clarity 
 Provide resources, information, etc necessary 
for task accomplishment 
 Address, remove obstacles and roadblocks to 
task performance 
 Reward efforts towards goal achievement 
Motivational Leadership Samuel Tengey 31
The Motivational Leader 
1. Focuses on Task Function 
What roadblocks (setbacks, challenges) need to 
be removed to get the work done? 
– communication breakdown in reporting, 
– obsolete technology, 
– unnecessarily lengthy administrative 
procedures and lengthy business processes, 
– structural and cultural constraints, 
– financial constraints)? 
Motivational Leadership Samuel Tengey 32
The Motivational Leader 
2. Focuses on Team Maintenance Function 
 Don’t work/allow others to work as a lone ranger 
 Identify strength of team members 
 Assign roles according to strengths 
 Address team skill shortage challenges 
 Develop a team spirit by creating a culture of 
interdependence 
 Give team projects that require members to rely 
on each other’s strengths 
 Empower the teaMmotiva ttioonal Lewaderoshirp Skamuel Tengey 33
The Motivational Leader 
Discover Individuals’ Uniqueness, Resources, Needs 
The leader spends time, resources, and energy to 
learn about their team. 
Based on the principles of knowledge 
management, the leader asks the questions: 
Motivational Leadership Samuel Tengey 34
The Motivational Leader 
• What and who is the talent pool? 
• What personality types are they made of? 
• What expertise and skills make up the team? 
– Strengths and abilities of individuals 
–Weaknesses and shortcomings of individuals 
–Who can do what: analysis of the team 
members’ strengths 
• Where are the team strength and weakness? 
--Collectively, what can they do: 
– Best 
– Poorly? Motivational Leadership Samuel Tengey 35
The Motivational Leader 
• What does the team want and need to be 
successful? – 
– tangible (resources, skills, training, 
development), 
– intangible – motivation, encouragement, 
inspiration, recognition) 
Motivational Leadership Samuel Tengey 36
The Motivational Leader 
what are the consequences for: 
• Excellent performance? 
– Is excellent performance followed by 
oPositive outcome (reinforcement, recognition) 
onegative outcome (negative reinforcement, 
failure to recognise and acknowledge) 
• Non-performance or poor performance? 
– is average or below average performance followed 
by: 
opositive outcomes 
onegative outcomes 
Motivational Leadership Samuel Tengey 37
The Motivational Leader 
3. Focuses on Individual Maintenance Function 
 Identify strengths and weaknesses of 
individuals 
 Identify individual needs and provide solution 
 Provide relevant coaching through the use of 
one-to-one sessions 
 Remove hurdles militating against individuals 
 Celebrate people for their strengths 
 Help members to address their weaknesses 
 Find time to relate Motivational Lteaoder shtiph Saemumel Ten gaeys individuals 38
The Motivational Leader 
The leader must first have in place: 
 clear vision, 
 definable values, 
 Clear strategy 
 Strong ethics 
 Authentic communication, 
They must be genuinely motivated to promote: 
– collaboration and 
– positive energy Mtothivartioonaul Legadehrshoip uSamtu etl Thenegey company. 39
The Motivational Leader 
• Motivational leaders are committed to developing 
an environment for people to work in that is 
 Predictable, 
 Safe, and 
 Consistent. 
Leaders can only provide an opportunity for 
employees to become motivated. In the end, it is 
each employee’s responsibility to take charge of 
their own motivation. Motivational leadership also 
ensures that leaders manage systems and lead 
people. Motivational Leadership Samuel Tengey 40
Conclusion 
• No leader can motivate people to work; they can 
create the environment in which motivation 
develops and thrives 
• Most people come to work ready to work but 
they can be frustrated by organisational culture 
and management practices that may lead to 
being unproductive 
• Skills are necessary but not sufficient in resulting 
in excellent performance 
• Regardless of their level of qualification, skill and 
expertise, de-motivated people cannot deliver 
excellent performMotivaatinonacl Leeadership Samuel Tengey 41
Conclusion 
• As a leader, your task is NOT to perform all the 
task all by yourself; your task is to task your 
people to perform the task by becoming clear in 
your expectations on them, and by providing 
every necessary support and assistance they 
require to be successful in performing the task 
• You need to provide the system and 
environment in which your subordinates are 
motivate to give of their best 
• When you end up performing the task all by your 
self, you frustrate your subordinates; they 
become dormant, i Motivatidonall eLea,de rbshipo Sarmeuel dTen,g eay nd loss interest42
Conclusion 
• Just like the lights and air condition in your 
office, your subordinates need to be turned on 
each and everyday that they work under you 
• Everybody has something turns them on; this is 
what we mean by what motivates them 
• As a leader your task is to know what turns 
each of your subordinates on and off 
• Everybody can become a motivational leader, 
even you! 
Motivational Leadership Samuel Tengey 43

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Motivational leadership edited

  • 1. MOTIVATIONAL LEADERSHIP Samuel Tengey, PhD Email: mcsam3000@gmail.com Motivational Leadership Samuel Tengey 1
  • 3. Opening Remarks Motivational Leadership Samuel Tengey 3
  • 4. Objectives • To help you understand: –Motivation; –Things that motivate; –The process of motivating others and –How to lead people by motivating them effectively to perform at the desired level Motivational Leadership Samuel Tengey 4
  • 8. Motivation – what is it? “The extent to which persistent effort is directed toward a goal” (Campbell, Dunnette, Lawler & Weick, 1970) (Effort, persistence, direction, goal) 8 Motivational Leadership Samuel Tengey
  • 9. 9 Motivation The force within us that activates our behaviour. It is a function of three distinct components: Intensity, Direction, and Persistence. MMoottiivvaattiioonn Intensity Direction Persistence Motivational Leadership Samuel Tengey
  • 10. Leadership • Leadership is, by all standards, INFLUENCE: –Persuasion –Motivation/Rewards –Direction –Exemplary –Coercion Position is only the starting point of leadership; influence is what takes you to the finishing line Motivational Leadership Samuel Tengey 10
  • 11. Leadership 1. Leadership: act and process of influencing 2. Leadership: what leaders do 3. Leadership: a group of individuals appointed and mandated to lead Appointed leader’s role is to achieve goals working through people; not doing it themselves Motivational Leadership Samuel Tengey 11
  • 12. 12 The Motivational Leader Motivational leaders are able to create in others the energy that gives rise to the persistent effort that is directed toward an organisational goal Motivational Leadership Samuel Tengey
  • 14. Motivational Leader Motivational Leadership Samuel 14 Tengey
  • 15. 15 Leadership & Motivation Motivational Leadership Samuel Tengey
  • 16. Thinking/assumptions about people Motivational Leadership Samuel Tengey 16
  • 17. Hertzberg’s Two-factor Theory Motivational Leadership Samuel Tengey 17
  • 18. Hygiene Factors (extrinsic) Motivational Leadership Samuel Tengey 18
  • 19. Motivators (intrinsic) Motivational Leadership Samuel Tengey 19
  • 20. 1. Maslow’s Needs Hierarchy Motivational Leadership Samuel Tengey 20
  • 21. 2. Alderfer’s ERG Theory Motivational Leadership Samuel Tengey 21
  • 22. 2. Alderfer’s ERG Theory • Everyone possesses some amount of each (existence, relatedness and growth) but each person leans more towards one than the other. • The Leader’s task: identify generalities, and uniqueness of individuals and what motivates them Motivational Leadership Samuel Tengey 22
  • 23. Equity Theory (Adams, 1963) Motivational Leadership Samuel Tengey 23
  • 24. Model of Equity Theory Is versus Ir Os Or I = Inputs - employee’s contribution to employer R = Referent - comparison person S = Subject the employee judging fairness of the exchange O = Outcome Motivational Leadership Samuel Tengey 24
  • 25. Equity Theory – (Adams, 1963) • Case 1: Equity -- pay allocation is perceived to be to be fair - motivation is sustained • Case 2: Inequity – Underpayment (failure to be promoted in spite of hard work) Employee is motivated to seek justice. Work motivation is disrupted: withhold labour, be disruptive, etc • Case 3: Inequity – Overpayment (being promoted in spite of lazy attitude) Employee may try to make up; other would fee inequity • Leader’s task: ensure equity in task allocation, performance appraisal and reward system. These must as much as possibleMo tbivaetio nlaol Legadiecrshaip lSlaymu elli Tnenkgeyed 25
  • 26. Needs Theory (McClelland, 1961) Motivational Leadership Samuel Tengey 26
  • 27. N-Ach (Choleric) • Has a strong need to set and accomplish challenging goals. • Takes calculated risks to accomplish their goals. • Likes to receive regular feedback on their progress and achievements. • Often likes to work alone. • Leaders’ task: – create a system that makes this possible; – identify those who are inclined to be motivated by this and apply it on them Motivational Leadership Samuel Tengey 27
  • 28. N-Aff (Sanguine/Phlegmatic) • Wants to belong to the group. • Wants to be liked, and will often go along with whatever the rest of the group wants to do. • Favors collaboration over competition. • Doesn't like high risk or uncertainty • Leaders’ task: –create a system that makes this possible; –identify those who are inclined to be motivated by this and apply it on them Motivational Leadership Samuel Tengey 28
  • 29. N-Pow (Choleric/Melancholic) • Wants to control and influence others. • Likes to win arguments. • Enjoys competition and winning. • Enjoys status and recognition. • Leaders’ task: –create a system that makes this possible; –identify those who are inclined to be motivated by this Motivational Le aadernshipd Sam uael pTengpey ly it on them 29
  • 30. Leadership and Motivation • THE LEADERSHIP QUESTION In appointing people to leadership position and rewarding them, what do we look for: being able to do the work all by themselves OR enabling and supporting others to Motivationadl Leaoders hipi Stam?uel Tengey 30
  • 31. The Motivational Leader 1. Focuses on Task Function  Clarify the vision, goals, objectives: define the task with absolute clarity  Provide resources, information, etc necessary for task accomplishment  Address, remove obstacles and roadblocks to task performance  Reward efforts towards goal achievement Motivational Leadership Samuel Tengey 31
  • 32. The Motivational Leader 1. Focuses on Task Function What roadblocks (setbacks, challenges) need to be removed to get the work done? – communication breakdown in reporting, – obsolete technology, – unnecessarily lengthy administrative procedures and lengthy business processes, – structural and cultural constraints, – financial constraints)? Motivational Leadership Samuel Tengey 32
  • 33. The Motivational Leader 2. Focuses on Team Maintenance Function  Don’t work/allow others to work as a lone ranger  Identify strength of team members  Assign roles according to strengths  Address team skill shortage challenges  Develop a team spirit by creating a culture of interdependence  Give team projects that require members to rely on each other’s strengths  Empower the teaMmotiva ttioonal Lewaderoshirp Skamuel Tengey 33
  • 34. The Motivational Leader Discover Individuals’ Uniqueness, Resources, Needs The leader spends time, resources, and energy to learn about their team. Based on the principles of knowledge management, the leader asks the questions: Motivational Leadership Samuel Tengey 34
  • 35. The Motivational Leader • What and who is the talent pool? • What personality types are they made of? • What expertise and skills make up the team? – Strengths and abilities of individuals –Weaknesses and shortcomings of individuals –Who can do what: analysis of the team members’ strengths • Where are the team strength and weakness? --Collectively, what can they do: – Best – Poorly? Motivational Leadership Samuel Tengey 35
  • 36. The Motivational Leader • What does the team want and need to be successful? – – tangible (resources, skills, training, development), – intangible – motivation, encouragement, inspiration, recognition) Motivational Leadership Samuel Tengey 36
  • 37. The Motivational Leader what are the consequences for: • Excellent performance? – Is excellent performance followed by oPositive outcome (reinforcement, recognition) onegative outcome (negative reinforcement, failure to recognise and acknowledge) • Non-performance or poor performance? – is average or below average performance followed by: opositive outcomes onegative outcomes Motivational Leadership Samuel Tengey 37
  • 38. The Motivational Leader 3. Focuses on Individual Maintenance Function  Identify strengths and weaknesses of individuals  Identify individual needs and provide solution  Provide relevant coaching through the use of one-to-one sessions  Remove hurdles militating against individuals  Celebrate people for their strengths  Help members to address their weaknesses  Find time to relate Motivational Lteaoder shtiph Saemumel Ten gaeys individuals 38
  • 39. The Motivational Leader The leader must first have in place:  clear vision,  definable values,  Clear strategy  Strong ethics  Authentic communication, They must be genuinely motivated to promote: – collaboration and – positive energy Mtothivartioonaul Legadehrshoip uSamtu etl Thenegey company. 39
  • 40. The Motivational Leader • Motivational leaders are committed to developing an environment for people to work in that is  Predictable,  Safe, and  Consistent. Leaders can only provide an opportunity for employees to become motivated. In the end, it is each employee’s responsibility to take charge of their own motivation. Motivational leadership also ensures that leaders manage systems and lead people. Motivational Leadership Samuel Tengey 40
  • 41. Conclusion • No leader can motivate people to work; they can create the environment in which motivation develops and thrives • Most people come to work ready to work but they can be frustrated by organisational culture and management practices that may lead to being unproductive • Skills are necessary but not sufficient in resulting in excellent performance • Regardless of their level of qualification, skill and expertise, de-motivated people cannot deliver excellent performMotivaatinonacl Leeadership Samuel Tengey 41
  • 42. Conclusion • As a leader, your task is NOT to perform all the task all by yourself; your task is to task your people to perform the task by becoming clear in your expectations on them, and by providing every necessary support and assistance they require to be successful in performing the task • You need to provide the system and environment in which your subordinates are motivate to give of their best • When you end up performing the task all by your self, you frustrate your subordinates; they become dormant, i Motivatidonall eLea,de rbshipo Sarmeuel dTen,g eay nd loss interest42
  • 43. Conclusion • Just like the lights and air condition in your office, your subordinates need to be turned on each and everyday that they work under you • Everybody has something turns them on; this is what we mean by what motivates them • As a leader your task is to know what turns each of your subordinates on and off • Everybody can become a motivational leader, even you! Motivational Leadership Samuel Tengey 43