What Can Technology Do For You

Editor's Notes

1. Paint the picture that there are scalable things: mobile data, real-time, scalable options Even though we’re automating it, these are things that happen automatically. You don’t need a single employee to come in and manage even though you’re adding technology.
2. Demand Response Management Systems Fixed Route Management Systems Non-Emergency Medical Transportation Mobility Management Systems Multi Modal Traveler Information Systems Transit Business Intelligence Transit Asset Management Intelligent Vehicles University & Campus Transportation Statistics tell the story Founded in 1999 & Headquartered in Atlanta, GA Local Office in Dallas Over 600 customers (Organic Growth) 550 Systems have deployed the same technologies 86% of customer base operate multiple contracts / programs 98% Customer Retention Rate Over 175 Software and/or Mobile Data Conversions Pioneered Tablet Use in Public Transit – Over 7,000 Deployed Over 10,000 calls made daily with our rider communication technologies Tremendous growth and momentum – Acquired 51 New Clients in 2014 Financially strong and zero debt
3. The intent here is to speak to the people that have rRM now. It’s very user friendly, it’s very icon-oriented. Once you log into the system, you have all these easy-to-use icons available to you. Framing out RM demand here.
4. Based on agency size and complexity, you may want it more automated or not. The screen allows for several different views, including “outlook style”, as seen on the right. We use an advanced mapping tool to optimize Schedule based on different profiles All these things can be done in a manual world, in a calendar-style look.
5. All you (as an agency) have to do is put in the trip information, assin the trip, and enter in mileage at the end of the day. From there, RM software can generate your billing and reporting. Allow us to come in and cofigure and set up the software. All you have to do is manage it as you would every day, and we can automate it.
6. Speak to standard reports and the ability to create custom reports. All the data can be exported into excel automatically. Also try to toggle (alt tab) over to the application. Go ahead and run a few reports that may not show any data (operations, trip count, productivity, etc.) Have 4-5 reports that may have the information that Kari is interested in. Demo the reporting tree, here are a few reports that we can produce. Put the trip in, assign the trip to a vehicle, these are the types of reports that you can get. Show 4-5 reports.
7. We can take those reports and create dashboards that demonstrate the information differently.
8. Save a tremendous amount of time with billing and reporting; for example—over billing an agency.
9. Right now, you go out and collect all of this data, you have to investigate complaints (Ms. Smith says “you never picked me up”. By adding a simple tablet, we can track the vehicle, the trips, and collect the data.
10. Here is how easy it is for the driver; walk them through different screens.
11. Show that they didn’t have to do anything, but we can set up their system to give them real time alerts: vehicles are speeding, late vehicles, didn’t pull out of the garage in time. Didn’t have to scour and look for this information. It will automatically notify them when something is not running smoothly.
12. Doing new things. Here is AFC. Easy to use, don’t require intervention at the agency level, etc. Enhance user experience, improve safety, fare recovery and evasion, etc.