This document discusses the rise of new media and its impact on journalism. It outlines how social media has transformed one-way broadcast media into two-way conversations by enabling people to both consume and produce content. It provides examples of how new media tools like blogs, social networks, mobile phones, and broadband access have been used to share information from events where traditional media was restricted, such as protests in Burma. The document argues that new media has made news more participatory and democratic by allowing citizens to directly engage as both witnesses and journalists.
2. what is social media?
• Social media uses Internet and web-based technologies to transform broadcast media
monologues (one to many) into social media dialogues (many to many).
• It supports the democratisation of knowledge and information, transforming people
from content consumers into content producers. (Wikipedia)
4. new media foundations
• Blogs
• Social networks (Twitter, Facebook)
• Mobiles: SMS, mobile photography and video
• And making this all possible is ADSL + 3G wireless
broadband
5. what’s new
• Ubiquity of two way communications
• Addressable peoples, even those who IDPs or refugees
• Both news generation and dissemination leverages new media
• Disintermediated models vs. traditional media model
• Citizens as producers
• Low resolution content broadcast on high definition media
6. old media model
Event / Issue
Journalist
Mainstream
media Consumer
7. new media models
Event / Issue Consumer Citizen media
Journalist Mainstream Consumer
media
8. the revolution
Journalist Consumer
News as a package
Consumer /
Journalist
Witness
News as a conversation
16. bombings in london
• 7 July 2005
• Within 24 hours, the BBC had received
1,000 stills and videos, 3,000 texts and
20,000 e-mails.
17. “saffron revolution” in myanmar 2007
• 100,000 people joined a Facebook group
supporting the monks
• No international TV crews allowed in the
country
• Mobile phone cameras were the first footage of
the monks protest
• Blogs from Rangoon were the only sources of
information
• The junta shut down all Internet and mobile
communications
21. the green revolution: post-election Iran 2009
• YouTube and Flickr brought multimedia out of the
distressed country. Twitter and Facebook updates
have spread videos virally. Blogs, Wikipedia, and
citizen journalism have helped disseminate and filter
this information.
• Most of all though, these tools have helped people
take action.
31. readership and reach: web media
From 19 – 27 May 2010, Groundviews ran a special edition on the end of war in Sri Lanka.
Over this week alone, the site received over forty thousand readers and exclusively featured over
eighty-thousand words of original content, one video premiere, over a dozen photos, generating
over one hundred and fifty thousand words of commentary.
Tens of thousands more have read and commented on this content since.
46. curating news
• Buying fruits of vegetables • Curating news
• Check price • Check authorship
• Weigh it in one’s hands • Check for veracity, quality
• Look at it from all angles • Is it accurate, fair, topical?
• What is the bias? Is it progressive?
• Look at it in context
• Select a few from many sources
• Look at a few, not just one
• Discard if out-dated information is
• Discard if old presented
• Ascertain location where it was • Be cautious of unverified information
produced and breaking news
58. wikipedia: first narratives of the attacks
http://en.wikipedia.org/wiki/26_November_2008_Mumbai_attacks
400+ edits / updates
100+ authors
Less than 24 hours after first attack
63. gmail account: email, maps, news
• Free
• Access to Google Maps (mapping)
• Access to Google Reader (RSS / web updates)
• Access to Google News (news updates)
73. creating online content
• Think beyond text. Online is not print.
• Think beyond prose. Online can be satire, verse, haiku!
• Think of photos, audio, video. Rich media tells stories.
• Think of SMS and crowd-sourcing
• Don’t suggest you know everything. Use the community to add value to story.
• Link to other stories online
74. enduring challenges
• Impartial, accurate coverage still vital, increasingly hard to ascertain
• Torrent of information, trickle of knowledge
• Veracity and verifiability
• Eye-witness accounts are partial, subjective
• New media / technology illiteracy even amongst journalists
• Apathy and animosity against citizen journalism
• Licensing and attribution of online content