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New Time To Hire Req Framework




                        Supportive 2012 ERE
                         Reference Article:

                 It’s Time to Blow Up Time to
                              Hire

             S
                  © Copyright 2011 Avanade Inc. All Rights Reserved.
                  The Avanade name and logo are registered trademarks in the US and other countries.
Current State
Time To Fill metric does not provide any real insight to areas of improvement.
   No ability to distinguish challenges with how long it takes to identify/source candidates vs. how
    long it takes to move candidates through the interview process vs. how long it takes to meet the
    targeted demand date provided by the business.
Current requisition management model:
     Is outdated
     Doesn’t support Avanade’s business structure
     Doesn’t support global recruitment practices
     The requisition model is too complex
     Requisition creation is a cumbersome process
     Does not accommodate proactive keep in touch with high quality candidates (Silver Medalists,
      Offer Declines, Alumni, High future potential’s)


                                   Future State
1. An update to the core data model in Taleo to align to Avanade’s new people data model
   (Organization, Job Function) and Service Line structure.
2. Improved Req Management framework that will provide more consistency; simplified
   structure; Ability to proactively track and keep in touch with high quality candidates.
3. New Time to Fill metric framework that will give us more flexibility to identify areas for
   improvement in Time to Source candidates vs. Time to interview/process vs. overall time to hire
   against the business demand.


                                                    © Copyright 2011 Avanade Inc. All Rights Reserved.   2
New Req Management Framework
Two Primary Req Types (Posting/Sourcing Req + Demand Req)

1. Posting/Sourcing Req:
      Ability for recruiters to post jobs proactively to attract talent.
      Used to source, screen and assess candidates
      Ability to keep in touch with high future potential candidates (Offer decline, Alumni, silver
       medallists, potential future fit candidates all matched back to their Posting Requisition, ready for
       similar roles in future at “Future Fit” step)
      Requisitions feed into Demand Requisitions

2. Demand Reqs:
   Map to actual business demand needs
   Demand reqs will now use a Target Start Date (TSD) field based on when the business can hire
    for that role
      Example: Backfill of an existing employee the TSD would be today
      Example: Net/New growth role that is to be hired in Q4 then TSD would be Q4.


Three New Time To Fill Metrics:
      1.   STI: Sourcing Metric [Sourcing/Recruiting]: Candidate profile creation date to HM
           Review/Skills 1
      2.   ITF: Interview/Process [Business]: Duration between HM Review/Skills 1 and hire date
      3.   TSF: Time to fill role against Demand [Recruiting + Business]: Duration between Target
           Start Date and hire date.

                                                      © Copyright 2011 Avanade Inc. All Rights Reserved.      3
Old TTF Metric = 1 Requisition (Req) opened in the Database
                                           Open Position (Req)

Date Req                                      TTF (Time To Fill)                                                Date the Req
Opened in the                                                                                                      was Filled
database


New Metrics = 2 New types of Requisitions; Souring/Pipelining and Open
Demand Req’s in the Database with 3 Key Indicators: STI, ITH & TTH
                Sourcing/Pipeline Req                                          Open Demand Req

Candidate                                   Submit to   Business
             STI (Source to Interview)                                      ITH (Interview to Hire)                  Actual
 Creation                                   Business     Accept                                                       Hire
  Date                Recruiting              Date        Date                           Business                     Date


 TTH is independent of STI and ITF so it can indicate both proactive and
 reactive recruiting trends by Job Family, Geography, Business Unit, etc
                                   TTH (Time To Hire) on Open Demand Req

    Req                                                                                                               Actual
  Target                                    Recruiting + Business                                                      Hire
 Hire Date                                                                                                             Date

                                                           © Copyright 2011 Avanade Inc. All Rights Reserved.                   4
Time to Fill Metrics & Definitions
• Target Start to Fill (TSF): Target Start Date through final hire status
                 Example
  – Business         A        Just In Time recruiting
     Business has sold business demand today (or approved backfill) and is ready to hire a
      candidate today. Recruiter opens Demand Requisition with Target Start Date of today based
      on business demand.
     TSF calculation begins. TSF is in this case simply the time between Target Start date and final
      Hired status.
                    Example
  – Business           B        Proactive Sourcing/Pipelining
     Business tells recruiter in Q1 about future demand in Q4. Demand Requisition is opened at any
      time with a Target Start Date of the first day of Q4, but recruiter can use the Posting/Sourcing
      Requisition to gather candidates prior to start of Q4.
     Recruiter identifies candidates in mid-Q3 and business proactively interviews candidates in
      mid-Q3, even though the business can’t hire until start of Q4.
     In the first week of Q4 recruiter and business have identified a final shortlist of candidates.
     Final candidate is offered and accepts on the Wednesday of the second week of Q4 and is
      moved to final hire status.
     Therefore, TSF would be 10 days (TSF start = first day of Q4. Hired status = 10 days later)


  See slide 7 examples


                                                   © Copyright 2011 Avanade Inc. All Rights Reserved.    5
Metrics & Definitions continued
• Source To Interview (STI): Candidate profile creation date to Skills 1 (To be
  scheduled)
                   Example
  – Business          C
     Business tells recruiter in Q1/2/3 about future demand in Q4.
     Recruiter proactively identifies candidates against existing open Posting/Sourcing Requisition.
     STI clock starts when candidate profile was originally created (apply, capture, referral). STI is
      simply the time between candidate file creation and Skills 1 (To be scheduled).

• Interview To Fill (ITF): Skills 1 (To be scheduled) through final hire status

                   Example
  – Business            D
     Business has sold business demand today (or approved backfill) and is ready to hire a
      candidate today.
     Recruiter submits candidate who business wants to interview, ITF (Interview To Fill) clock
      starts at Skills 1.
     ITF time is simply the time between Skills 1 (To Be Scheduled) and final hire status (some time
      in future).

  See slide 7 examples


                                                    © Copyright 2011 Avanade Inc. All Rights Reserved.    6
Metric Timeline Examples
                                                  Example
                                                     A
                                                                                                                            Example
                          TSF                                                                                                  B


          Req Target
          Start Date                       Hire
                                                                                                                          TSF
              TSF                                                                                            Req Target
                                                                                                                                      Hire
                                                                                                             Start Date
                                                                                               TSF

                                                                   Example
                                                                      C



                                                                              DEMAND Req
                         Candidate
                                              STI
                                                                  HM
                         Creation                            Review /
                         Date                                 Skills 1




                                     ITF                    Example
Today’s          HM Review/                                    D
  date           Skills 1                           Hire




                Q1                          Q2                            Q3                                     Q4
                                                            © Copyright 2011 Avanade Inc. All Rights Reserved.                        7

More Related Content

New Time To Hire Framework

  • 1. New Time To Hire Req Framework Supportive 2012 ERE Reference Article: It’s Time to Blow Up Time to Hire S © Copyright 2011 Avanade Inc. All Rights Reserved. The Avanade name and logo are registered trademarks in the US and other countries.
  • 2. Current State Time To Fill metric does not provide any real insight to areas of improvement.  No ability to distinguish challenges with how long it takes to identify/source candidates vs. how long it takes to move candidates through the interview process vs. how long it takes to meet the targeted demand date provided by the business. Current requisition management model:  Is outdated  Doesn’t support Avanade’s business structure  Doesn’t support global recruitment practices  The requisition model is too complex  Requisition creation is a cumbersome process  Does not accommodate proactive keep in touch with high quality candidates (Silver Medalists, Offer Declines, Alumni, High future potential’s) Future State 1. An update to the core data model in Taleo to align to Avanade’s new people data model (Organization, Job Function) and Service Line structure. 2. Improved Req Management framework that will provide more consistency; simplified structure; Ability to proactively track and keep in touch with high quality candidates. 3. New Time to Fill metric framework that will give us more flexibility to identify areas for improvement in Time to Source candidates vs. Time to interview/process vs. overall time to hire against the business demand. © Copyright 2011 Avanade Inc. All Rights Reserved. 2
  • 3. New Req Management Framework Two Primary Req Types (Posting/Sourcing Req + Demand Req) 1. Posting/Sourcing Req:  Ability for recruiters to post jobs proactively to attract talent.  Used to source, screen and assess candidates  Ability to keep in touch with high future potential candidates (Offer decline, Alumni, silver medallists, potential future fit candidates all matched back to their Posting Requisition, ready for similar roles in future at “Future Fit” step)  Requisitions feed into Demand Requisitions 2. Demand Reqs:  Map to actual business demand needs  Demand reqs will now use a Target Start Date (TSD) field based on when the business can hire for that role  Example: Backfill of an existing employee the TSD would be today  Example: Net/New growth role that is to be hired in Q4 then TSD would be Q4. Three New Time To Fill Metrics: 1. STI: Sourcing Metric [Sourcing/Recruiting]: Candidate profile creation date to HM Review/Skills 1 2. ITF: Interview/Process [Business]: Duration between HM Review/Skills 1 and hire date 3. TSF: Time to fill role against Demand [Recruiting + Business]: Duration between Target Start Date and hire date. © Copyright 2011 Avanade Inc. All Rights Reserved. 3
  • 4. Old TTF Metric = 1 Requisition (Req) opened in the Database Open Position (Req) Date Req TTF (Time To Fill) Date the Req Opened in the was Filled database New Metrics = 2 New types of Requisitions; Souring/Pipelining and Open Demand Req’s in the Database with 3 Key Indicators: STI, ITH & TTH Sourcing/Pipeline Req Open Demand Req Candidate Submit to Business STI (Source to Interview) ITH (Interview to Hire) Actual Creation Business Accept Hire Date Recruiting Date Date Business Date TTH is independent of STI and ITF so it can indicate both proactive and reactive recruiting trends by Job Family, Geography, Business Unit, etc TTH (Time To Hire) on Open Demand Req Req Actual Target Recruiting + Business Hire Hire Date Date © Copyright 2011 Avanade Inc. All Rights Reserved. 4
  • 5. Time to Fill Metrics & Definitions • Target Start to Fill (TSF): Target Start Date through final hire status Example – Business A Just In Time recruiting  Business has sold business demand today (or approved backfill) and is ready to hire a candidate today. Recruiter opens Demand Requisition with Target Start Date of today based on business demand.  TSF calculation begins. TSF is in this case simply the time between Target Start date and final Hired status. Example – Business B Proactive Sourcing/Pipelining  Business tells recruiter in Q1 about future demand in Q4. Demand Requisition is opened at any time with a Target Start Date of the first day of Q4, but recruiter can use the Posting/Sourcing Requisition to gather candidates prior to start of Q4.  Recruiter identifies candidates in mid-Q3 and business proactively interviews candidates in mid-Q3, even though the business can’t hire until start of Q4.  In the first week of Q4 recruiter and business have identified a final shortlist of candidates.  Final candidate is offered and accepts on the Wednesday of the second week of Q4 and is moved to final hire status.  Therefore, TSF would be 10 days (TSF start = first day of Q4. Hired status = 10 days later) See slide 7 examples © Copyright 2011 Avanade Inc. All Rights Reserved. 5
  • 6. Metrics & Definitions continued • Source To Interview (STI): Candidate profile creation date to Skills 1 (To be scheduled) Example – Business C  Business tells recruiter in Q1/2/3 about future demand in Q4.  Recruiter proactively identifies candidates against existing open Posting/Sourcing Requisition.  STI clock starts when candidate profile was originally created (apply, capture, referral). STI is simply the time between candidate file creation and Skills 1 (To be scheduled). • Interview To Fill (ITF): Skills 1 (To be scheduled) through final hire status Example – Business D  Business has sold business demand today (or approved backfill) and is ready to hire a candidate today.  Recruiter submits candidate who business wants to interview, ITF (Interview To Fill) clock starts at Skills 1.  ITF time is simply the time between Skills 1 (To Be Scheduled) and final hire status (some time in future). See slide 7 examples © Copyright 2011 Avanade Inc. All Rights Reserved. 6
  • 7. Metric Timeline Examples Example A Example TSF B Req Target Start Date Hire TSF TSF Req Target Hire Start Date TSF Example C DEMAND Req Candidate STI HM Creation Review / Date Skills 1 ITF Example Today’s HM Review/ D date Skills 1 Hire Q1 Q2 Q3 Q4 © Copyright 2011 Avanade Inc. All Rights Reserved. 7

Editor's Notes

  1. The requisition model is too complexToo many requisition types and workflowsToo much candidate movement is required to make a hireDoesn’t support future demand recruiting and proactive sourcing wellOrganization and job function structures are outdatedRecruiters need clearer guidance on how to manage requisitionsNo clear business rules on when and what type of requisition to openNo connection between requisitions and metricsRequisition creation is a cumbersome processToo many fieldsExisting job templates are outdated and have formatting issuesNot all job templates for Avanade positions are in Taleo