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Newman, Diane 1-13-16

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Diane Newman

Diane Newman is a registered nurse with over 15 years of experience in pediatric clinics, critical care, and general nursing. She has a background in management and leadership of clinical sites and practices. Her skills include communication, quality improvement, developing new programs, and staff education. Most recently, she was a manager of pediatric clinics at Gillette Children's Specialty Healthcare where she helped start new clinics, implemented various clinical programs, and oversaw staffing.

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Diane A. Newman RN, MBA, BA molynewman@gmail.com 612.382.0581 (c) SUMMARY Registered Nurse with background in adult critical care and general care and pediatrics with a focus on common orthopedic conditions and injuries, and care of children with disabilities. Experience includes staff education, infection control, hospital unit and clinic management/leadership, and sales. Strengths include communication, customer service, quality management, innovation, growing and expanding clinical sites and practices, and goal accomplishments. Trialed new products/process to improve patient care, many trials resulted in new processes and product that were used in the clinic. My purpose in the health care is to develop/provide a healing health care environment that will provide patients with an outstanding health care experience. NURSING SKILLS Skills are in the clinical and administration areas. Current and up to date necessary skills and practices to provide direct patient care. Experience working with and implementing best practices. BLS Certified. Skillful in responding to clinical emergencies and, customer concerns. PROFESSIONAL EXPERIENCE GILLETTE CHILDREN’S SPECIALTY HEALTHCARE Manager – Pediatric Clinics 2003 – 2015; Minnetonka/Maple Grove, MN 18 Registered Nurses and 3 Customer Service Representatives direct reports and physicians. • Facilitated clinical leadership experiences with 1-2 nursing student a year, providing clinical experience for the student nurse’s senior leadership course. • Clinic educator and provided training on new medical techniques, new program, quality processes and changes operations. • Developed the clinic schedules for nurses and customer service staff and efficiently planned and implement changes in the schedule to ensure correct staffing in the clinic on a daily basis. • Monitored clinic room use, occupancy, equipment, supplies, and workload to maximize efficiency and ensure smooth patient flow. • Reviewed physician templates/scheduled clinic time annually to improve future templates. The templates were reviewed to plan for service expansion and ensure patient wait times remained low. • Implemented the Spina Bifida Program, Club Foot Program, and Peristeen • Program in the Minnetonka Clinic in 2015. • Collaborated with a team of managers to develop and implement the Organization Wide Growth and Development Program using Nurse Practitioners. The program was developed to clear the orthopedic physician’s schedules of simple orthopedic injuries and early childhood gait/walking diagnoses. The allowed more complicated orthopedic patient was seen in a timely manner. • Effectively managed staffing for the PMR Physician practice allowing the physician to see a higher volume of patient during their scheduled time in the clinic. • Manager selected to start the current Outpatient Managers Meeting group. • Collaborated with facilities, marketing and administration to develop two new clinics (Burnsville and Maple Grove) and remodel the Minnetonka Clinic. The two new clinics allowed the organization of services to new areas in the community and room to expand services in Minnetonka. • Implemented outcome measurements for the Peristeen Program to measure patient/family satisfaction with the new protocol for bowel management. Resulting data showed great satisfaction with the program. • Team member for Orthopedic Spine Outcomes Committee to develop outcome measurements to show insurance companies the success and satisfaction of the program. The committee developed a survey that was given to spine patients to complete to measure outcomes. • Clinic used RNs to refill Baclofen Pumps, with a special protocol to refill pumps. In 12 years there were 0 adverse safety events/errors during pump refills. • Co-Chair of the Patient No Show Committee recommended, help select and implement a program called Dialog Health, a text messaging system to notify patients of their upcoming appointment. • Managed and worked in the small triage department within clinic. The triage nurse responded to patient/family care questions, urgent patient issues and assisted in scheduling or changing clinic appointments.
METHODIST HOSPITAL Nursing Supervisor – On Call 2003 - 2009; Excelsior, MN • Provided leadership and support to staff throughout the hospital in the care of adult patients with medical surgical diagnose. • Collaborated with the staffing assistant to make the final staffing decisions for the next shift. • Liaison to the administrator on call for emergency situations in the hospital. • Problem solved family issues/complaints. • Assisted in the admission process for patient selecting an appropriate unit and room for the patient. OTHER RELEVANT EXPERIENCE ABBOTT NORTHWESTERN Nurse Manager – Spine Surgery Unit. Key accomplishment was developing and implementing care pathways for spine surgery patients. Monitored the patient’s daily process to ensure appropriate length of stay and timely discharge of the patient to home. HILL-ROM Clinical Consultant- Assisted the sales man and hospitals in selecting the appropriate mattress surfaces to buy or rent. Received the President’s Award for performance MAYO CLINIC Nurse Manager –Adult Surgical Trauma ICU Nurse Manager – Emergency Room Nurse – Medical and Vascular Surgical ICU EDUCATION UNIVERSITY OF ST. THOMAS St. Paul, MN Master of Business Administration (MBA) in Management LUTHER COLLEGE Decorah, IA Bachelor of Arts in Nursing LICENSES & CERTIFICATIONS • Minnesota Registered Nurse (Current) • Basic Life Support (Current) • TNCC Trauma Nurse Certification (Previous) • ACLS Advanced Cardiac Life Support Certification (Previous) • CCRN Critical Care RN Certification (Previous) MEMEBERSHIPS Treasurer – MOLN (Minnesota Organization of Leaders in Nursing) 2013 – 2015 Bylaws Committee Member – AONE (American Organization of Nursing Executives) 2015 Member of the Infection Control Committee Member of the Pain and Aromatherapy committee Leader and member of the JC committee overseeing the section on Patient Care Co-chair and founding member of the Family Council, utilized family members to give feedback on topics to improve the patient care experience. PUBLICATIONS Head Nurse Satisfaction – Nursing Management 1992

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Newman, Diane 1-13-16

  • 1. Diane A. Newman RN, MBA, BA molynewman@gmail.com 612.382.0581 (c) SUMMARY Registered Nurse with background in adult critical care and general care and pediatrics with a focus on common orthopedic conditions and injuries, and care of children with disabilities. Experience includes staff education, infection control, hospital unit and clinic management/leadership, and sales. Strengths include communication, customer service, quality management, innovation, growing and expanding clinical sites and practices, and goal accomplishments. Trialed new products/process to improve patient care, many trials resulted in new processes and product that were used in the clinic. My purpose in the health care is to develop/provide a healing health care environment that will provide patients with an outstanding health care experience. NURSING SKILLS Skills are in the clinical and administration areas. Current and up to date necessary skills and practices to provide direct patient care. Experience working with and implementing best practices. BLS Certified. Skillful in responding to clinical emergencies and, customer concerns. PROFESSIONAL EXPERIENCE GILLETTE CHILDREN’S SPECIALTY HEALTHCARE Manager – Pediatric Clinics 2003 – 2015; Minnetonka/Maple Grove, MN 18 Registered Nurses and 3 Customer Service Representatives direct reports and physicians. • Facilitated clinical leadership experiences with 1-2 nursing student a year, providing clinical experience for the student nurse’s senior leadership course. • Clinic educator and provided training on new medical techniques, new program, quality processes and changes operations. • Developed the clinic schedules for nurses and customer service staff and efficiently planned and implement changes in the schedule to ensure correct staffing in the clinic on a daily basis. • Monitored clinic room use, occupancy, equipment, supplies, and workload to maximize efficiency and ensure smooth patient flow. • Reviewed physician templates/scheduled clinic time annually to improve future templates. The templates were reviewed to plan for service expansion and ensure patient wait times remained low. • Implemented the Spina Bifida Program, Club Foot Program, and Peristeen • Program in the Minnetonka Clinic in 2015. • Collaborated with a team of managers to develop and implement the Organization Wide Growth and Development Program using Nurse Practitioners. The program was developed to clear the orthopedic physician’s schedules of simple orthopedic injuries and early childhood gait/walking diagnoses. The allowed more complicated orthopedic patient was seen in a timely manner. • Effectively managed staffing for the PMR Physician practice allowing the physician to see a higher volume of patient during their scheduled time in the clinic. • Manager selected to start the current Outpatient Managers Meeting group. • Collaborated with facilities, marketing and administration to develop two new clinics (Burnsville and Maple Grove) and remodel the Minnetonka Clinic. The two new clinics allowed the organization of services to new areas in the community and room to expand services in Minnetonka. • Implemented outcome measurements for the Peristeen Program to measure patient/family satisfaction with the new protocol for bowel management. Resulting data showed great satisfaction with the program. • Team member for Orthopedic Spine Outcomes Committee to develop outcome measurements to show insurance companies the success and satisfaction of the program. The committee developed a survey that was given to spine patients to complete to measure outcomes. • Clinic used RNs to refill Baclofen Pumps, with a special protocol to refill pumps. In 12 years there were 0 adverse safety events/errors during pump refills. • Co-Chair of the Patient No Show Committee recommended, help select and implement a program called Dialog Health, a text messaging system to notify patients of their upcoming appointment. • Managed and worked in the small triage department within clinic. The triage nurse responded to patient/family care questions, urgent patient issues and assisted in scheduling or changing clinic appointments.
  • 2. METHODIST HOSPITAL Nursing Supervisor – On Call 2003 - 2009; Excelsior, MN • Provided leadership and support to staff throughout the hospital in the care of adult patients with medical surgical diagnose. • Collaborated with the staffing assistant to make the final staffing decisions for the next shift. • Liaison to the administrator on call for emergency situations in the hospital. • Problem solved family issues/complaints. • Assisted in the admission process for patient selecting an appropriate unit and room for the patient. OTHER RELEVANT EXPERIENCE ABBOTT NORTHWESTERN Nurse Manager – Spine Surgery Unit. Key accomplishment was developing and implementing care pathways for spine surgery patients. Monitored the patient’s daily process to ensure appropriate length of stay and timely discharge of the patient to home. HILL-ROM Clinical Consultant- Assisted the sales man and hospitals in selecting the appropriate mattress surfaces to buy or rent. Received the President’s Award for performance MAYO CLINIC Nurse Manager –Adult Surgical Trauma ICU Nurse Manager – Emergency Room Nurse – Medical and Vascular Surgical ICU EDUCATION UNIVERSITY OF ST. THOMAS St. Paul, MN Master of Business Administration (MBA) in Management LUTHER COLLEGE Decorah, IA Bachelor of Arts in Nursing LICENSES & CERTIFICATIONS • Minnesota Registered Nurse (Current) • Basic Life Support (Current) • TNCC Trauma Nurse Certification (Previous) • ACLS Advanced Cardiac Life Support Certification (Previous) • CCRN Critical Care RN Certification (Previous) MEMEBERSHIPS Treasurer – MOLN (Minnesota Organization of Leaders in Nursing) 2013 – 2015 Bylaws Committee Member – AONE (American Organization of Nursing Executives) 2015 Member of the Infection Control Committee Member of the Pain and Aromatherapy committee Leader and member of the JC committee overseeing the section on Patient Care Co-chair and founding member of the Family Council, utilized family members to give feedback on topics to improve the patient care experience. PUBLICATIONS Head Nurse Satisfaction – Nursing Management 1992