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Nicole Tice

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Nicole Tice

Nicole Tice seeks a position that utilizes her 15+ years of experience in customer service, communication, project management, event coordination, and executive assistance. She has a proven track record of success in mastering new technologies, producing accurate reports, and ensuring teams meet goals. Her skills include Microsoft Office, website development, budgeting, scheduling, and presenting. Previous roles include executive assistant, project manager, event planner, and data manager positions supporting senior leadership teams.

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Nicole Tice 256 43rd Avenue Court  Greeley, CO 80634  (970) 690-1338  Nicole.tice@hp.com Page | 1 Objective To obtain a position in an organization that allows for my skills to be demonstrated with my 15+ years of success in customer service, communication, project management, event management and executive assistant support. Profile Motivated, personable business professional with a 15+ -year track record of a multitudeof success. Talent for quickly mastering technology and extremely knowledgeable with Microsoft Office software(s). Diplomatic and tactful with professionals at all levels in a global environment. Accustomed to handling sensitive and confidential records, and demonstrated history of producing accurate & timely reports and assuring our division was meeting their quota and budgeting goals. I am flexible and versatile – able to maintain a sense of humorunder pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments, along with excellent team-building skills. Skills Summary  Project Management  Exceptional Written and Oral Correspondence  Highly Experienced in Microsoft Office (Excel, Access, Word, PowerPoint, All Operating Systems)  Customer Service  Scheduling  Website development (building and maintaining)  Managed High School through College interns  Event Planning and Coordination  Budgeting & Purchase Order Management  Professional Presentations (using webcasts & SharePoint) Professional Experience MASTER DATA MANAGER AND PRICING MANAGER  Data analysis, data manipulation, database statistics, statistical research, system study, documentation and programming  Outstanding database and statistical proficiency with excellent communication and interpersonal skills.  Handle multiple tasks and precedence; take initiative; self-motivated and also keen to work in team oriented and fast paced environment.  Responsible for carrying out various data analytical tasks, verifying data for calculation errors and data irregularity.  Perform and conducted multivariate analysis. Built and created descriptive and predictive models. Present the results to managers and peers.  Provide information and assisted in developing pricing strategy.  Ensured cost data to be included in proposals is accurate and verifiable. EXECUTIVE ASSISTANT TO BUSINESS OPERATIONS AND PLANNING SINIOR DIRECTOR  Oversaw all front-office operations.  Authored and delivered internal and external communications.  Met with senior executives to align on communications plan which included organizational changes, leadership changes, resource changes, and directional changes in support of project charter.  Developed and implemented strategic processes and financial tracking plans for business using Microsoft SharePoint and Web Design  Webcast communication  Managed SOAR (Solution Opportunity Approval Review) o Partnered with regional leads to schedule WW Executives for deal approvals
Nicole Tice 256 43rd Avenue Court  Greeley, CO 80634  (970) 690-1338  Nicole.tice@hp.com Page | 2 o Created and maintained processes for deal approvals  Created a process in which regional leads would provide revenue possibilities to be submitted to WW executive approvers prior to a SOAR deal approval o Created and managed WW SOAR calendar o Managed all communications for SOAR regional teams to Executives. o Built and enhanced relationships between regions for optimal success of SOAR outcomes.  WW Managed Services Monthly Business Review Coordination  Maintained all regional distribution for MS MBR.  Created processes to update all communication with regions.  Each region has 100+ global attendees, this process must be kept up for each individual call and will change depending on content.  Ensured regions received monthlydata to Managed Services leadership team prior to call for review. SENIOR EXECUTIVE ASSISTANT TO PPS - CSS PLANNING AND REPORTING VICE PRESIDENT AND CHIEF OF STAFF TO SENIOR VICE PRESIDENT  Oversaw all front-office operations.  Developed and implemented strategic processes and financial tracking plans for business using Microsoft SharePoint and Web Design.  Collaborated with HR to ensure communications were precise based on reports provided measured against  Validated Summit attendees who were invited based on grade/management levels were accurately accounted for by monitoring database.  Orchestrated webcasts and supported technical elements to support event’s success which included audio/video functions pre/post webinar.  Proactive an exceptional support to the Global Operations communication leader and organization consisting of 12,000 employees. ASSISTANT TO PPS – CSS CHIEF OF STAFF/EVENT COORDINATION FOR GLOBAL EXECUTIVES  Managed Leadership Summit and event preparation by partnering with communications to ensure success of event was well-attended.  Webcast Communications  Responsible for managing change for CSS Leadership Summit venue location and event preparedness by partnering with communications to socialize change to 120 leadership attendees in 48 hour time frame  Communications coordination for PPS – CSS global organization 12,000+ employees  Established relationships with senior executives in order to arrive at communications plans to enable the HP community to embrace organizational changes, how decisions impact groups, resource changes, and how the Company upholds support delivery capabilities.  Coordination and communication of ongoing business initiatives to engage the HP/customer community in support of the end product.  Maintained CSS Executive Operation calendar  Informant to Executives on changing events, meetings, and general communications as it related to the priorities of the business.  Primary point of contact for all communication inquiries/requests that arrived in support of Executive Operations. SENIOR EXECUTIVE ASSISTANT/PROJECT MANAGER TO THE SENIOR VP OF GLOBAL CUSTOMER SUPPORT OPERATIONS  Oversaw all front-office operations.  Authored and delivered internal and external communications.  Met with senior executives to align on communications plan which included organizational changes, leadership changes, resource changes, and directional changes in support of project charter.
Nicole Tice 256 43rd Avenue Court  Greeley, CO 80634  (970) 690-1338  Nicole.tice@hp.com Page | 3  Developed and implemented strategic processes and financial tracking plans for business using Microsoft SharePoint and Web Design and  Webcast communication  Partnered with University of Colorado to develop presentation for delivery to undergraduates.  Supported the Global Operations communication leader and organization of 12,000 employees. Financial officer for HP Pride Diversity Group.  Managed and maintained budget for Global Diversity Group. Events Coordinator/Project Manager  Managed various small and large product demo and training events throughout the U.S. This consisted of communicating with other countries and companies to assure all products were received and was in order prior to my arrival. This included working with unions, event coordinators and scheduling meetings for senior level Vice Presidents.  Managed events as large as 15,000 sq. ft. booth  Managed $200k budget  Ensured adequate staffing for events and schedules set-up, technical, stage and other crews accordingly; supervises crews during events.Arranging and Coordinating Vendors  Monitored all activities, ensure staff is on task and make sure attendees of the event are satisfied with their experience.  Coordinated with renter's management to negotiate rental costs and determine requirements of renter in regard to technical, security and/or other requirements.  Provided assistance and information to faculty, staff and outside organizations regarding facility use and capabilities. Maintains contact with patrons of clients via telephone or written correspondence.  Represented university in public relations/liaison capacity on matters relating to events and at departmental meetings.  Attended events to facilitate operations and responds to emergencies, problems, etc., ensures all aspects of events are implemented and controlled according to plans.  Coordinated conferences and/or requested services including reserving conference rooms, determining catering needs, preparing conference materials, tracking various expenditures and revenues, collecting fees and maintaining any necessary records.  Coordinated, determines and/or arranges physical maintenance of facility as required; oversees daily security of facility; checks work of staff assigned in these areas.  Maintained inventory of facility/department equipment.  Compiled material for event program; maintains mailing lists for distribution of event calendar or other pertinent information. Professional Experience, continued EXECUTIVE ASSISTANT TO THE DIRECTOR OF CUSTOMER SATISFACTION  Managed all aspects of day-to-day operations to keep the office running smoothly.  Effectively managed the director’s calendar, incoming emails, meeting requests and travel arrangements.  Created all websites and maintained them.  Successfully created HP’s employee shipping process. This was created in the Camera organization and then adopted across all of HP.  Budgeting: accounts payable/receivable, invoicing, insurance billing; I created and pulled reports each week to go over with each of her managers on their spending. Awards & Patents
Nicole Tice 256 43rd Avenue Court  Greeley, CO 80634  (970) 690-1338  Nicole.tice@hp.com Page | 4  HP Diversity Ally Award  Two Patents for the Camera organization References upon request.

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Nicole Tice

  • 1. Nicole Tice 256 43rd Avenue Court  Greeley, CO 80634  (970) 690-1338  Nicole.tice@hp.com Page | 1 Objective To obtain a position in an organization that allows for my skills to be demonstrated with my 15+ years of success in customer service, communication, project management, event management and executive assistant support. Profile Motivated, personable business professional with a 15+ -year track record of a multitudeof success. Talent for quickly mastering technology and extremely knowledgeable with Microsoft Office software(s). Diplomatic and tactful with professionals at all levels in a global environment. Accustomed to handling sensitive and confidential records, and demonstrated history of producing accurate & timely reports and assuring our division was meeting their quota and budgeting goals. I am flexible and versatile – able to maintain a sense of humorunder pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments, along with excellent team-building skills. Skills Summary  Project Management  Exceptional Written and Oral Correspondence  Highly Experienced in Microsoft Office (Excel, Access, Word, PowerPoint, All Operating Systems)  Customer Service  Scheduling  Website development (building and maintaining)  Managed High School through College interns  Event Planning and Coordination  Budgeting & Purchase Order Management  Professional Presentations (using webcasts & SharePoint) Professional Experience MASTER DATA MANAGER AND PRICING MANAGER  Data analysis, data manipulation, database statistics, statistical research, system study, documentation and programming  Outstanding database and statistical proficiency with excellent communication and interpersonal skills.  Handle multiple tasks and precedence; take initiative; self-motivated and also keen to work in team oriented and fast paced environment.  Responsible for carrying out various data analytical tasks, verifying data for calculation errors and data irregularity.  Perform and conducted multivariate analysis. Built and created descriptive and predictive models. Present the results to managers and peers.  Provide information and assisted in developing pricing strategy.  Ensured cost data to be included in proposals is accurate and verifiable. EXECUTIVE ASSISTANT TO BUSINESS OPERATIONS AND PLANNING SINIOR DIRECTOR  Oversaw all front-office operations.  Authored and delivered internal and external communications.  Met with senior executives to align on communications plan which included organizational changes, leadership changes, resource changes, and directional changes in support of project charter.  Developed and implemented strategic processes and financial tracking plans for business using Microsoft SharePoint and Web Design  Webcast communication  Managed SOAR (Solution Opportunity Approval Review) o Partnered with regional leads to schedule WW Executives for deal approvals
  • 2. Nicole Tice 256 43rd Avenue Court  Greeley, CO 80634  (970) 690-1338  Nicole.tice@hp.com Page | 2 o Created and maintained processes for deal approvals  Created a process in which regional leads would provide revenue possibilities to be submitted to WW executive approvers prior to a SOAR deal approval o Created and managed WW SOAR calendar o Managed all communications for SOAR regional teams to Executives. o Built and enhanced relationships between regions for optimal success of SOAR outcomes.  WW Managed Services Monthly Business Review Coordination  Maintained all regional distribution for MS MBR.  Created processes to update all communication with regions.  Each region has 100+ global attendees, this process must be kept up for each individual call and will change depending on content.  Ensured regions received monthlydata to Managed Services leadership team prior to call for review. SENIOR EXECUTIVE ASSISTANT TO PPS - CSS PLANNING AND REPORTING VICE PRESIDENT AND CHIEF OF STAFF TO SENIOR VICE PRESIDENT  Oversaw all front-office operations.  Developed and implemented strategic processes and financial tracking plans for business using Microsoft SharePoint and Web Design.  Collaborated with HR to ensure communications were precise based on reports provided measured against  Validated Summit attendees who were invited based on grade/management levels were accurately accounted for by monitoring database.  Orchestrated webcasts and supported technical elements to support event’s success which included audio/video functions pre/post webinar.  Proactive an exceptional support to the Global Operations communication leader and organization consisting of 12,000 employees. ASSISTANT TO PPS – CSS CHIEF OF STAFF/EVENT COORDINATION FOR GLOBAL EXECUTIVES  Managed Leadership Summit and event preparation by partnering with communications to ensure success of event was well-attended.  Webcast Communications  Responsible for managing change for CSS Leadership Summit venue location and event preparedness by partnering with communications to socialize change to 120 leadership attendees in 48 hour time frame  Communications coordination for PPS – CSS global organization 12,000+ employees  Established relationships with senior executives in order to arrive at communications plans to enable the HP community to embrace organizational changes, how decisions impact groups, resource changes, and how the Company upholds support delivery capabilities.  Coordination and communication of ongoing business initiatives to engage the HP/customer community in support of the end product.  Maintained CSS Executive Operation calendar  Informant to Executives on changing events, meetings, and general communications as it related to the priorities of the business.  Primary point of contact for all communication inquiries/requests that arrived in support of Executive Operations. SENIOR EXECUTIVE ASSISTANT/PROJECT MANAGER TO THE SENIOR VP OF GLOBAL CUSTOMER SUPPORT OPERATIONS  Oversaw all front-office operations.  Authored and delivered internal and external communications.  Met with senior executives to align on communications plan which included organizational changes, leadership changes, resource changes, and directional changes in support of project charter.
  • 3. Nicole Tice 256 43rd Avenue Court  Greeley, CO 80634  (970) 690-1338  Nicole.tice@hp.com Page | 3  Developed and implemented strategic processes and financial tracking plans for business using Microsoft SharePoint and Web Design and  Webcast communication  Partnered with University of Colorado to develop presentation for delivery to undergraduates.  Supported the Global Operations communication leader and organization of 12,000 employees. Financial officer for HP Pride Diversity Group.  Managed and maintained budget for Global Diversity Group. Events Coordinator/Project Manager  Managed various small and large product demo and training events throughout the U.S. This consisted of communicating with other countries and companies to assure all products were received and was in order prior to my arrival. This included working with unions, event coordinators and scheduling meetings for senior level Vice Presidents.  Managed events as large as 15,000 sq. ft. booth  Managed $200k budget  Ensured adequate staffing for events and schedules set-up, technical, stage and other crews accordingly; supervises crews during events.Arranging and Coordinating Vendors  Monitored all activities, ensure staff is on task and make sure attendees of the event are satisfied with their experience.  Coordinated with renter's management to negotiate rental costs and determine requirements of renter in regard to technical, security and/or other requirements.  Provided assistance and information to faculty, staff and outside organizations regarding facility use and capabilities. Maintains contact with patrons of clients via telephone or written correspondence.  Represented university in public relations/liaison capacity on matters relating to events and at departmental meetings.  Attended events to facilitate operations and responds to emergencies, problems, etc., ensures all aspects of events are implemented and controlled according to plans.  Coordinated conferences and/or requested services including reserving conference rooms, determining catering needs, preparing conference materials, tracking various expenditures and revenues, collecting fees and maintaining any necessary records.  Coordinated, determines and/or arranges physical maintenance of facility as required; oversees daily security of facility; checks work of staff assigned in these areas.  Maintained inventory of facility/department equipment.  Compiled material for event program; maintains mailing lists for distribution of event calendar or other pertinent information. Professional Experience, continued EXECUTIVE ASSISTANT TO THE DIRECTOR OF CUSTOMER SATISFACTION  Managed all aspects of day-to-day operations to keep the office running smoothly.  Effectively managed the director’s calendar, incoming emails, meeting requests and travel arrangements.  Created all websites and maintained them.  Successfully created HP’s employee shipping process. This was created in the Camera organization and then adopted across all of HP.  Budgeting: accounts payable/receivable, invoicing, insurance billing; I created and pulled reports each week to go over with each of her managers on their spending. Awards & Patents
  • 4. Nicole Tice 256 43rd Avenue Court  Greeley, CO 80634  (970) 690-1338  Nicole.tice@hp.com Page | 4  HP Diversity Ally Award  Two Patents for the Camera organization References upon request.