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NJVC Brochure

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NJVC is a technology services provider and leading DoD contractor that delivers IT and strategic solutions. It has over 1,300 employees, over 90% of which hold security clearances. For over a decade, NJVC has partnered with clients to support their missions through skilled staff, commitment to quality, and ensuring continuity of operations. NJVC offers application hosting and data center management services to centralize services, increase efficiency, and ensure continuity of operations for its clients.

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NJVC Brochure
NJVC Brochure
ABOUT US NJVC and You — A Formula for Success NJVC is a growing technology services provider delivering a wide range of information technology and strategic solutions to our clients. As a leading Department of Defense contractor, NJVC is the ideal partner for intelligence, military and federal agencies with highly-secure IT requirements. Our global workforce includes over 1,300 dedicated and talented employees where over 90 percent hold security clearances. For over a decade we have perfected our formula for success. We partner with our clients to support their mission, deploy highly skilled staff, remain committed to quality and service and ensure mission continuity. Partnership Our people integrate with your people. In a managed services environment, the NJVC approach involves partnering with the client to provide transparency while ensuring mission success. Talent Our Road to Excellence™ management methodology improves our operational performance and helps to eliminate variability and waste. Our highly skilled employees support programs from concept through deployment and beyond. NJVC’s extensive technical services range from strategy development to engineering and are designed to create high-performance solutions in a secure environment. Quality & Service For every project we assess the situation, provide the very best solutions and implement for success. We are dedicated to providing on-time, cost effective solutions to exceed our clients’ expectations. Our service means you are prepared 24x7. Mission Continuity By drawing on our extensive technical services portfolio, we develop customized solutions to meet the most demanding requirements, filling specific needs on a short or long-term basis. We improve performance while you maintain the mission. With over $450 million in annual revenue, NJVC is a strong partner with a proven record of providing performance, commitment and value to our clients.
APPLICATION HOSTING Centralizing services over an enterprise reduces costs, increases efficiency and ensures continuity of operations NJVC Application Hosting uses innovative engineering concepts and technologies to deliver application services over the network, increasing their availability while maintaining vital client continuity of operations (COOP). Key Benefits ▪▪ Reduced costs to manage, secure and maintain application services, such as email, DNS and active directory ▪▪ Lower costs in capital, electricity and cooling by the virtualization of servers and increased utilization of equipment ▪▪ Centrally archived information in the enterprise data vault that adheres to federal security regulations and ensures data recovery in the event of a disaster NJVC provides full lifecycle support for enterprise infrastructure and applications hosted on client systems, including engineering, forecasting, operations and maintenance. The majority of our staff are DoD 8570 Information Assurance compliant. We have experience supporting applications, including email, personal devices, file and print servers, business applications and mission-specific applications. By For NJVC’s IC and DoD clients, Application centralizing these services, our professionals improve the security Hosting has maintained: of applications by maintaining patches, including utilizing ▪ 99.99 percent enterprise service accessibility security applications such as email scanners. ▪ 99.99 percent data center/gateway availability ▪ 100 percent email anti-virus software compliance NJVC’s consolidated server environment reduces the number of staff needed to sustain core services leading to a more effective, efficient and productive operating system. Our system stability far exceeds compliance standards outlined by clients. NJVC’s virtualization capabilities lower capital costs by reducing the number of servers, lowering operational costs by minimizing electricity and cooling and increasing failover capabilities, thus resulting in improved network stability. Key capabilities of an NJVC system and application administration include: ▪▪ Provisioning, operating and maintaining Microsoft Windows®, Solaris and Red Hat Linux servers ▪▪ Server replication and failover for COOP ▪▪ Patching of systems, applications and appliances ▪▪ Hardware sanitization and software destruction ▪▪ Coordination with Cyber Security to assure the client is protected Engineering Services Our workforce of application and database engineers provide cradle-to-grave engineering solutions for enterprise applications. Whether an organization needs to customize a standard application or develop a mission-specific application, NJVC engineers can design, build, optimize, test, integrate and deliver the appropriate solution.
APPLICATION HOSTING Our partnerships with major application vendors such as Microsoft and Oracle enable NJVC to remain proactive and enhance our technical capabilities. The result? Shortened response times to troubleshoot hardware, software and network anomalies. Key capabilities of our Application Hosting engineering services include: ▪▪ Supporting root cause analysis for critical issues, preventing problems from recurring ▪▪ Conducting integrated, functional testing of block builds and new functionality, reducing operational risks for software and hardware insertions ▪▪ Providing analysis, planning and engineering studies for operational baseline changes and upgrades and replacement of software and hardware infrastructure ▪▪ Performing risk analyses and developing risk packages (e.g., mitigation plan and schedule) ▪▪ Integrating security requirements, evaluating Information Assurance Vulnerability Alert-industry standard releases and overseeing certification and accreditation COOP and Disaster Recovery NJVC Application Hosting Services oversee a unique backup and recovery program, including email archiving and storage at the enterprise level, assuring clients that data is recoverable. Customer support is available for all services 24x7. Our database performance monitoring and improvement efforts are integral to the operational success of the many network components under our umbrella of responsibility. Using performance metrics, we analyze future capacity requirements and via our virtual architecture, provision additional resources necessary to ensure application availability and mission continuity before users are impacted. We team with our clients and mission partners to rapidly and effectively respond to new requirements. We also provide the highest level of IT infrastructure support and security to allow our clients to focus on what is most important: their missions. NJVC. Innovative technologies to deliver application services over the network without interruption.
DATA CENTER MANAGEMENT Ensuring data is secure, available and ready to support your mission NJVC’s extensive experience providing mission-critical data storage services enables our clients to focus their efforts on more important tasks and achieve their mission. Through the use of managed services architecture, NJVC clients have access to a flexible, cost-effective infrastructure with a low cost of ownership. The NJVC team ensures continual asset availability wherever our clients need it, including in-theater. Key Benefits ▪▪ Flexibility to meet requirements and reduced cost of ownership using capacity management and just-in-time provisioning of components ▪▪ Reduced cost of power, space and cooling requirements through use of lifecycle data management ▪▪ Continuity of operations (COOP) with automated backup, vaulting and recovery ▪▪ Efficiency and reliability of data center and mission-critical services using Information Technology Infrastructure Library (ITIL) v3-based processes and procedures ▪▪ Lower costs by virtualizing, optimizing and consolidating equipment Managed Services Infrastructure NJVC provides full lifecycle support for infrastructure and legacy storage systems, including engineering, capacity planning and operations and maintenance. We deliver a customizable, high performance, virtualized operational environment to create a flexible, scalable server/storage system to meet clients’ IT requirements with maximum performance. We provide COOP and a full range of disaster recovery planning, testing and implementation services, including automated, online and offsite backup. We also provide tape backup with manned vaulting service and secure tape pickup and delivery services. Our engineers work with our clients to develop and implement a capacity management plan to increase data and processing center performance while improving mission success. Just-in-time provisioning of infrastructure components ensures high availability of mission and corporate applications to help clients consolidate data, ensuring improved utilization of storage space and components. The outcome? Better performance, reduced capital expenditures and lower recurring HVAC and electricity costs. NJVC integrates disparate IT components into one efficient, consolidated operational environment that is easy to manage and maintain. Seamless upgrading allows for technology insertion without impact to uptime and service availability. Upgrades and maintenance activities are easily managed within the virtualized environment, eliminating costly service outages.
DATA CENTER MANAGEMENT Data Center Support Services NJVC Data Center Support services provide flexibility, allowing enhanced collaboration or compartmentalization. Our implementation processes and procedures based on ITIL v3 and industry best practices support a secure data center environment. Services include: ▪▪ Server consolidation and virtualization ▪▪ Systems storage and applications migration and re-capitalization ▪▪ Storage area network solutions ▪▪ Network-attached storage solutions NJVC professionals are skilled on a wide variety of platforms, operating systems and technologies needed to achieve the best solution. Our call desk and problem resolution management capabilities match larger service providers but possess the agility, flexibility and accessibility of a small company. We monitor and continually optimize our clients’ data center environments while proactively managing data center performance, problem identification/resolution and patch management. As part of these services, NJVC performs regular preventative maintenance and sanitation of storage hardware. We also effectively address storage software incidents to isolate faults and provide remedy reporting and resolution. NJVC. Focused on meeting and exceeding industry best practices and standards — always striving to optimize and improve.
C LOUD COMPU T ING Providing thought leadership to leverage advanced cloud computing technologies The NJVC Cloud Computing team provides secure, reliable, portable, scalable, on-demand information technology solutions. We specialize in the use of cloud computing in support of global and national security mission requirements. Through the use of cloud technology, NJVC helps clients leverage IT efficiencies, providing enhanced mission effectiveness. We select, integrate and deliver enhanced cloud services through client-specified interfaces or through our cloud services gateway. We also design, deploy and operate client-owned private clouds. Key Benefits ▪▪ Avoids missed mission opportunities from under- and over-provisioning ▪▪ Provides responsive managed services to variable demand ▪▪ Allows support of emergent and explorative mission requirements ▪▪ Performs cost-associated tasks faster and at a lower cost ▪▪ Reduces expenditures from amortizing economies of scale ▪▪ Leverages existing investments through hybrid solution designs ▪▪ Provides IT services anywhere with borderless delivery Consulting We partner with our clients to provide the expertise needed to leverage advanced cloud computing technologies coupled with thorough business model and return on investment (ROI) analysis. Our cloud consulting services include support of Standards Acceleration to Jump-Start Adoption of cloud computing, Federal Risk and Authorization Management and enterprise cloud strategy development activities. Application Framework NJVC offers the tools required to deliver scalable, reliable and easily managed applications on a private cloud. The framework provides simplified application deployment and management, extreme application scale and reliability and intelligent storage.
CLOUD COMPUTING Integration and Management We offer a variety of proven capabilities to provide integrated and managed cloud computing services to enhance highly secure IT environments in support of our clients’ missions. ▪▪ Legacy Migration – NJVC leverages cloud computing by migrating existing legacy applications from on-premise or traditional hosting to a private cloud, identify appropriate cloud opportunities, form an implementation strategy, scope the cost of migration and deliver the ROI. ▪▪ Cloud Storage – NJVC offers on-demand cloud storage service “by the drink” with proven industry standards and best practice implementation, assuring interoperability and portability and avoiding vendor lock-in. ▪▪ Application Hosting – NJVC provides application design and development services paired with cloud hosting services to implement efficient use of the cloud with client applications. ▪▪ Security – NJVC provides a global secure network and transport services 24x7 for maximum cloud resource availability and access. ▪▪ Enterprise Management – NJVC manages the complexities of an organization’s cloud computing environment by delivering visibility, control and automation. NJVC provides the expertise needed to maintain and control the cloud technology infrastructure to ensure uptime, integration and operational efficiency. ▪▪ Cyber Assurance – NJVC implements the best technology practices and procedures to meet recognized threats and vulnerabilities to our clients’ cloud environments, including the use of advanced cloud infrastructure mobility techniques and strategies. ▪▪ Cloud Brokering – Our experts provide cloud service intermediation, aggregation and arbitrage services designed to ensure continual mission effectiveness and accomplishment. Cloud Computing Education If you’re undecided whether cloud computing is right for your organization’s IT needs or want your staff to gain more knowledge about the cloud, NJVC offers a number of classes for cloud users of varying degrees of knowledge sophistication: ▪▪ Seminar – Half-day seminar covering cloud computing essentials; designed for senior decision makers ▪▪ Cloud Computing 101 – Three-day basic cloud computing seminar providing an overview of the history of cloud computing, technology, business models, basic use cases, examples and a team project ▪▪ Cloud Computing 201 – Two-day, advanced cloud computing seminar including intermediate use cases, ROI, specification development, service level agreement development and a team project NJVC. On-demand, mission-driven solutions for your IT needs.
CYBER SECURIT Y Strengthening client IT defenses and protecting assets In today’s world, terrorism can take many forms. Increasingly, the threat is to valuable data and network infrastructure through cyber attacks. With NJVC you’ll have comprehensive Cyber Security expertise on your side to protect your assets. Our expertise is in protecting worldwide networks for the National System for Geospatial Intelligence—and our track record is impeccable. Our knowledgeable, highly skilled Cyber Security professionals ensure our clients’ information assurance risks are managed and mitigated with state-of-the art tools, technology and practices. Key Benefits ▪▪ Comprehensive security solutions and implementation to reduce vulnerability profile to near zero ▪▪ Automated processes and procedures to lower response time from hours to seconds ▪▪ Improved Certification and Accreditation (C&A) practices to decrease time to certification and increase accreditation period, resulting in more packages approved per year and longer between re-approval cycles Depth of Expertise NJVC Cyber Security Team members have years of recognized success identifying and mitigating security vulnerabilities in large, complex and disparate systems. We use a comprehensive methodology to identify and mitigate risks and then proactively manage them to assure continued reliability and continuity of mission. NJVC works with our clients as partners in this process to develop a comprehensive, layered approach to optimize their security posture. NJVC specializes in perimeter defense using firewalls, routers, demilitarized zones and cross-domain solutions to meet security and collaboration requirements. We secure end points by deploying and maintaining host- based security tools including antivirus, patch management and Information Assurance Vulnerability Alert remediation. We also deploy and maintain server-based tools such as email virus scanning and web server security to protect internet-facing services from vulnerabilities. NJVC possesses proven Cyber Security success: our Intelligence Community and DoD anchor client has experienced zero malware outbreaks and zero security-related outages despite unprecedented increases in cyber attacks. Security is a comprehensive discipline. We train client users to increase conformance with policies and procedures resulting in responsible use of assets and prevention of unintentional security breaches. Our collaborative sharing of data, information and expertise provides agile responses in the pursuit of optimizing cyber security for clients.
CYBER SECURITY Certification and Accreditation NJVC provides a deployable, on-site C&A support team that enables client site personnel to spend less time on accreditations and more time on their mission. With the support of our onsite C&A liaison program our clients have received accreditation 100 percent of the time. In a world where the best defense is a good offense, it is imperative to have the best Cyber Security experts on your side. NJVC. Strengthening your defenses. Protecting your assets.
ENTERPRISE MANAGEMENT Providing enterprise situational awareness to ensure mission success around the clock and around the world NJVC Enterprise Management ensures the health and integrity of client information technology infrastructure by providing a team of highly skilled professionals using the latest monitoring tools to deliver a constant status of the enterprise. We provide clients with a centrally located, 24x7 single point of contact and on-demand user support. By continually and meticulously monitoring the IT enterprise, we are postured to prevent issues before they impact you. Our enterprise support services include a unique Mission Watch Officer program that provides our clients with a critical focal point for monitoring the enterprise and providing on-demand status briefings, promoting continual customer enterprise awareness and mission continuity. Key Benefits ▪▪ Improved situational awareness for senior leadership by consolidating enterprise awareness ▪▪ Mission continuity by monitoring enterprise IT systems and taking preventive actions to load-balance systems ▪▪ Central operation center to monitor multiple networks at all times, improving visibility of related problems and response time and minimizing outages Enterprise Management Office NJVC Enterprise Management Office uses its professionals’ in-depth client knowledge, technical and business acumen, to maintain command and control of issues impacting the health, integrity and availability of the infrastructure. This is accomplished by expeditiously managing all critical system issues to minimize any interruptions to the business rhythm. The EMO works closely with the Enterprise Service Desk (ESD) and Enterprise Systems Operations Cells (ESOC) to monitor the enterprise and resolve incidents without impact or interruption to the mission. The EMO is responsible for: ▪▪ Knowing, tracking, validating and monitoring all open priority incidents and performing functional and hierarchical escalation as necessary ▪▪ Understanding schedule and effect of upcoming scheduled outages to effectively communicate with clients and mission partners ensuring minimal mission impact ▪▪ Analyzing incidents and performing incident root cause analysis to eliminate recurring problems in the future ▪▪ Providing daily, on demand, mission-focused reporting
ENTERPRISE MANAGEMENT Enterprise Service Desks ESDs provide our clients with a single point of contact for IT incidents to facilitate the restoration of normal operations. This vital function focuses on minimizing business impact by providing consistent, world class, professional tier-1 support for every incident, every time. Using industry-standard tools, NJVC tracks, logs and analyzes support calls to measure performance and identify trends to increase productivity in support of the mission. Enterprise Systems Operations Cells ESOCs provide 24x7 monitoring of client-unique, mission-related systems and infrastructure using similar tools as the ESDs. With these critical assets, ESOCs provide tier-1 and tier-2 support and collaboration with mission partners enabling rapid issue resolution. The ESOCs also perform remote preventive maintenance and proactively monitor system status and change coordination, preventing incidents before they occur. The Enterprise Service Desks and the Enterprise Systems Operations Cells provide: ▪▪ Classified and unclassified support contact phone numbers with automated routing, increasing speed of answer and first-call resolution of incidents ▪▪ Tracking, updating, closing and analysis of all support calls to measure performance and analyze data for important trends ▪▪ First-call resolution of incidents ▪▪ Relevant incident/service request detail logs ▪▪ Real-time incident progress and enterprise reporting for users NJVC. Expertise you need, when and where you need it.
HARDWARE AND DEVICE SUPPORT Providing value and efficiency to the end user NJVC provides world-class, efficient technical services to our clients by offering a unique approach to hardware management. We offer a virtual “one-stop shop” for the support of desktop computers, file servers, personal information technical devices, video teleconferencing, telephony services and cabling. Our integrated logistics support team works with clients to evaluate baseline systems and develop recapitalization plans to update and replace antiquated IT devices across their networks. Our team also provides continuous operations and sustainment support to ensure our clients’ various hardware works when they need it…how they need it…where they need it. Key Benefits ▪▪ Increased end-user productivity by reducing total time to repair ▪▪ Reduction in repair costs by providing remote support capabilities ▪▪ Simplification of logistics support and cost reduction by standardizing devices and equipment Production and Administrative Desktop Support Our clients’ desktops are mission-critical assets. NJVC ensures that they are equipped with the most up-to-date, task-appropriate hardware and software to ensure employees can do their job without interruption. Our team has proven expertise in common productivity software, such as Microsoft Office and mission-specific applications. We install the patches and IAVA recommendations to meet our For an Intelligence Community client, NJVC clients’ security needs. We ensure compliance with licensing and distributes, troubleshoots and repairs more security requirements by sanitizing and destroying hardware and than 7,000 communications devices including software as needed. 1,700 Blackberries, 1,200 international and domestic cell phones, 3,500 pagers and 500 NJVC provides basic desktop system assistance and instructions on Government Emergency Telecommunications new applications and upgrades, as well as problem management— Service networks. including ownership of relevant root cause analysis and associated corrective action reports. Personal IT Device Support Your mission requires your team to be available and accessible 24x7. NJVC has proven expertise in managing our clients’ personal IT devices—cell phones, pagers and other communications devices. Our team members can manage the largest personal IT device environments, reducing cost per device and freeing client resources to focus on what’s most important...the mission.
HARDWARE AND DEVICE SUPPORT Video Teleconferencing Operations and Sustainment NJVC Video Teleconferencing (VTC) Operations and Sustainment provides support for the functional operations of VTC rooms— NJVC currently supports more session scheduling and monitoring; technical support of in-room than 25,000 secure and unsecure codecs, multi-conference units and session scheduling tools; and telephones, 1,600 secure and new system deployment monitoring, trending and support. Our unsecure trunk lines and integrated team provides critical problem management to ensure our clients’ voiceover internet protocol solutions VTC network operates without incident, including critical 24x7 with multiple levels of classifications. on-call support for priority 1 incidents. Our voice operations and sustainment team includes highly trained telephony specialists, certified in all aspects of telephony equipment and operations for unclassified and classified voice services. We provide functional operations and sustainment for administrative and secure phones and successfully manage, schedule and monitor thousands of conferences annually. NJVC. Ensuring your mission success transcends to your workstation, conference room and beyond.
NETWORK ENGINEERING AND SUSTAINMENT Driven to provide a secure network for global, reliable and efficient information exchange Using innovative solutions and industry standards, NJVC increases the efficiency and availability of our client networks to meet the bandwidth demands of new applications and ensure the secure exchange of mission-critical information around the globe. NJVC focuses on sustaining and optimizing networks by providing specialized, proven expertise in local area network (LAN) and wide area network (WAN) technology, communication security and engineering services. Our staff of industry-certified engineers possess extensive knowledge in commercial network products, cryptographic equipment, security products and network protocols. By applying these skills to full lifecycle support for the enterprise network infrastructure, NJVC can optimize your network by transitioning legacy equipment and implementing the latest in communication solutions. Key Benefits ▪▪ Increased network availability and bandwidth meeting mission requirements through an enterprise-wide lifecycle management ▪▪ Improved quick response capability and reduced incompatibility between customer networks with proactive transition management ▪▪ Compliance of new systems and minimization of risk impact on services by use of integration testing facilities LAN and WAN Services By providing support for the full lifecycle of the LAN and WAN, NJVC Network Engineering and Sustainment consistently exceeds client service level agreements and receives the highest level of technical award fees. Our professionals work directly with our clients to architect and design services that meet future capacity planning and traffic engineering needs without disrupting present services. We fully simulate the network environment and test changes to minimize risk and deliver services on time and on schedule. Our team of administrators and engineers deploy industry-standard network monitoring and configuration tools for real-time problem identification and resolution to mitigate active issues. We understand that the enterprise network supports a wide variety of traffic, including voice and video, cloud computing, web traffic and more. We design networks with quality of service and redundancy to exceed bandwidth, stability and availability requirements. Our performance far exceeds customer standards. For our Intelligence Community and largest Department of Defense (DoD) clients, we continually provide 100 percent availability for enterprise network accessibility and 99.99 percent for network accessibility in the core LAN/WAN infrastructure.
NETWORK ENGINEERING AND SUSTAINMENT Our services reduce costs and minimize negative impact to users. We also validate and consolidate requirements and perform site surveys to verify compliance with baseline architectures. Our team coordinates and schedules outages as needed, both internally and with WAN service providers to avoid network disruptions and increase service availability. Communications Security Services NJVC integrates security into every service, meeting client requirements without compromise to the mission or network. Our skilled team, DoD and National Security Agency trained, partner with our clients to design a full range of Communications Security services. NJVC. Ready to exceed your most demanding engineering requirements.
SOFTWARE ENGINEERING Providing innovative software solutions to meet challenging mission needs Software is at the core of every IT system and to truly be effective, each application must be well engineered, integrated and maintained in an organization’s enterprise. Even with the significant use of commercial software packages, enterprises still rely on teams of software engineers and integrators to develop new custom software, maintain applications and integrate disparate software to meet mission requirements and rapidly deliver new capabilities to support the warfighter. NJVC has quickly emerged as an innovative leader in the area of software development. The impact NJVC understands the challenges facing our clients and is quickly of our applications, systems and technologies gaining a reputation for providing world class software solutions and resonates throughout the IC and DoD. Our services in the Intelligence Community (IC) and Department of Defense clients turn to us to solve their toughest problems (DoD).We are recognized as a company that delivers unified and high- because we deliver the full solution: performance solutions that are robust, scalable, flexible, cost-effective ▪ A “best practices” approach founded upon and secure. leading industry standards ▪ The right mix of skilled engineers and We provide rapid application development in support of missions in functional experts a coordinated and controlled operational setting—delivering required ▪ The technology know-how to deliver the capability to our clients in a timely manner. Recognizing our clients right solution, at the right time, for the have already made a sizable investment in their system architecture, greatest impact our solutions employ an integrated cross-functional approach to maximize investments in existing systems, applications and capabilities, while leveraging the potential of advanced technologies to implement new, high payback solutions. Key Benefits ▪▪ Repeatable success on systems, applications and capabilities; on time, on budget, with high mission value ▪▪ Deep DoD and IC cross-functional domain knowledge ▪▪ Latest technology and development approaches including: • Cloud technology • Virtualization • Agile software development • Web and portal systems (Drupal, Liferay, Ozone and Redhat jBoss) • Web 2.0; WebTop and Widget architectures • Mobile devices (IOS, Web OS, BlackBerry, Android, Maemo) ▪▪ Process discipline and rigorous adherence to industry standards and practices including: SEI CMMI, ISO 9000:2001, ISO 20000, ITIL and PMP
SOFTWARE ENGINEERING Our offerings include consulting, development and software integration, supporting the full lifecycle of technology implementation from design through operations to maintenance and sustainment. Our success results from our company-wide focus on quality and service in everything we do. Our corporate commitment is to increase the mission effectiveness of our clients’ organization and improve their operational efficiency in ways that make a tangible difference. NJVC. Leading-edge systems, applications and capabilities.
PRINTING AND MEDIA DUPLICATION Highly specialized, secure printing and digital reproduction For more than a decade, NJVC has been a trusted partner for the intelligence, defense and military communities to support their highly specialized, secure printing and digital replication. Our global printing services have met our clients’ requirements for accuracy, speed and security during national security, humanitarian crises and wartime operations. NJVC specializes in secure, four-color process printing, Pantone color printing, special substrate color printing (plastics, synthetic papers, Tyvek®), high-volume and large-format printing. Our secure facility located in the St. Louis metropolitan area properly handles sensitive materials to our clients’ satisfaction. Printing and digital replication is proud to be International Organization for Standardization (ISO) 9001:2008 certified—the first service offering in NJVC to achieve this level of certification. Key Benefits ▪▪ ISO 9001:2008 certified ▪▪ Large scale printing jobs to a full 47x63 inches ▪▪ Closed loop scanning technology ▪▪ Latest software and support for all industry standard page layout programs ▪▪ High quality dot production and accurate screen percentages ▪▪ Outstanding color proofing ▪▪ Combined print and digital media ▪▪ Synergy between CMS and media generation Prepress NJVC possesses the most up-to-date equipment and software to deliver the highest quality printed materials for our clients: ▪▪ Preps Imposition Software for efficient paper usage and bindery operations ▪▪ Project assembly with industry standard page layout programs ▪▪ Computer-to-plate high-quality dot production and accurate screen percentages ▪▪ State-of-the-art color proofing system allowing for small to large format (60 inch plus), high-color and color- correct proofs Press NJVC provides high-quality, high-speed printing services—no matter the size of the job. Starting with our 40-inch and proceeding to our 55-inch and large 63-inch, multi-colored, sheet-fed press, NJVC can print sheet sizes from 13x19 inches to a full 47x63 inches. Tight tolerance adherence is accomplished with closed-loop color control systems, ensuring consistent color density and accurate reproductions. Our press operators and production staff average 15 to 20 years of industry service and our pressroom is G7 certified.
PRINTING AND MEDIA DUPLICATION Finishing We provide multiple processes to satisfy the varying print demands of our clients. NJVC possesses several large-format MBO folders with high-production capabilities, including a map folder with a 12-parallel fold capability. We also offer two large-format Lawson cutters and paper-handling systems and multiple binding styles including saddle stitching, adhesive binding and spiral binding. Direct Mail Services NJVC has printed more than Looking for affordable and reliable direct mail services? The NJVC 150 million maps and charts mailroom can print addresses on your products and mail to multiple and duplicated more than 14 destinations, complying with new postal regulations. Overnight million discs for our Intelligence delivery is also available. Community and Department of Defense clients. Digital Replication NJVC digital replication services are performed using top-of-the-line media and production equipment and flexible processes. This division has 400 automated and manual drives to support custom optical disc (CD and DVD) generation. Automated and manual thermal printers provide water-resistant, custom artwork. NJVC’s 100 percent quality validation on all duplication gives clients complete assurance of all end products. We perform final packaging for optical discs to customer requirements, offering a durable solution to disc shipment and storage. Our automated packagers assemble the optical disc in a jewel case with the associated artwork and inserts. We have the capability to package single- through quad-packs and shrink wrap. Website Maintenance NJVC staff provide knowledge, skill and experience with current and evolving internet technologies, making client data broadly available. NJVC-maintained websites receive millions of visitors and deliver important data to members of the Intelligence Community and Department of Defense. We position our clients for rapid response to all demands for military support, crises intervention, natural disasters and national security events. NJVC. The finest in printing and digital media services.
NJVC Brochure
NJVC Brochure
NJVC is a leading technology services provider delivering a wide range of information technology and strategic solutions to our clients. LOCATIONS Headquarters St. Louis O’Fallon O’Fallon Annex 8614 Westwood Center Drive 111 Manufacturers Drive 1677 Mansion Way 732 Sussex Way Suite 300 Arnold, Missouri 63010 O’Fallon, Illinois 62269 O’Fallon, Illinois 62269 Vienna, Virginia 22182 Telephone 636.287.5130 Telephone 618.206.2546 Telephone 618.206.2546 Telephone 703.556.0110 www.njvc.com

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NJVC Brochure

  • 3. ABOUT US NJVC and You — A Formula for Success NJVC is a growing technology services provider delivering a wide range of information technology and strategic solutions to our clients. As a leading Department of Defense contractor, NJVC is the ideal partner for intelligence, military and federal agencies with highly-secure IT requirements. Our global workforce includes over 1,300 dedicated and talented employees where over 90 percent hold security clearances. For over a decade we have perfected our formula for success. We partner with our clients to support their mission, deploy highly skilled staff, remain committed to quality and service and ensure mission continuity. Partnership Our people integrate with your people. In a managed services environment, the NJVC approach involves partnering with the client to provide transparency while ensuring mission success. Talent Our Road to Excellence™ management methodology improves our operational performance and helps to eliminate variability and waste. Our highly skilled employees support programs from concept through deployment and beyond. NJVC’s extensive technical services range from strategy development to engineering and are designed to create high-performance solutions in a secure environment. Quality & Service For every project we assess the situation, provide the very best solutions and implement for success. We are dedicated to providing on-time, cost effective solutions to exceed our clients’ expectations. Our service means you are prepared 24x7. Mission Continuity By drawing on our extensive technical services portfolio, we develop customized solutions to meet the most demanding requirements, filling specific needs on a short or long-term basis. We improve performance while you maintain the mission. With over $450 million in annual revenue, NJVC is a strong partner with a proven record of providing performance, commitment and value to our clients.
  • 4. APPLICATION HOSTING Centralizing services over an enterprise reduces costs, increases efficiency and ensures continuity of operations NJVC Application Hosting uses innovative engineering concepts and technologies to deliver application services over the network, increasing their availability while maintaining vital client continuity of operations (COOP). Key Benefits ▪▪ Reduced costs to manage, secure and maintain application services, such as email, DNS and active directory ▪▪ Lower costs in capital, electricity and cooling by the virtualization of servers and increased utilization of equipment ▪▪ Centrally archived information in the enterprise data vault that adheres to federal security regulations and ensures data recovery in the event of a disaster NJVC provides full lifecycle support for enterprise infrastructure and applications hosted on client systems, including engineering, forecasting, operations and maintenance. The majority of our staff are DoD 8570 Information Assurance compliant. We have experience supporting applications, including email, personal devices, file and print servers, business applications and mission-specific applications. By For NJVC’s IC and DoD clients, Application centralizing these services, our professionals improve the security Hosting has maintained: of applications by maintaining patches, including utilizing ▪ 99.99 percent enterprise service accessibility security applications such as email scanners. ▪ 99.99 percent data center/gateway availability ▪ 100 percent email anti-virus software compliance NJVC’s consolidated server environment reduces the number of staff needed to sustain core services leading to a more effective, efficient and productive operating system. Our system stability far exceeds compliance standards outlined by clients. NJVC’s virtualization capabilities lower capital costs by reducing the number of servers, lowering operational costs by minimizing electricity and cooling and increasing failover capabilities, thus resulting in improved network stability. Key capabilities of an NJVC system and application administration include: ▪▪ Provisioning, operating and maintaining Microsoft Windows®, Solaris and Red Hat Linux servers ▪▪ Server replication and failover for COOP ▪▪ Patching of systems, applications and appliances ▪▪ Hardware sanitization and software destruction ▪▪ Coordination with Cyber Security to assure the client is protected Engineering Services Our workforce of application and database engineers provide cradle-to-grave engineering solutions for enterprise applications. Whether an organization needs to customize a standard application or develop a mission-specific application, NJVC engineers can design, build, optimize, test, integrate and deliver the appropriate solution.
  • 5. APPLICATION HOSTING Our partnerships with major application vendors such as Microsoft and Oracle enable NJVC to remain proactive and enhance our technical capabilities. The result? Shortened response times to troubleshoot hardware, software and network anomalies. Key capabilities of our Application Hosting engineering services include: ▪▪ Supporting root cause analysis for critical issues, preventing problems from recurring ▪▪ Conducting integrated, functional testing of block builds and new functionality, reducing operational risks for software and hardware insertions ▪▪ Providing analysis, planning and engineering studies for operational baseline changes and upgrades and replacement of software and hardware infrastructure ▪▪ Performing risk analyses and developing risk packages (e.g., mitigation plan and schedule) ▪▪ Integrating security requirements, evaluating Information Assurance Vulnerability Alert-industry standard releases and overseeing certification and accreditation COOP and Disaster Recovery NJVC Application Hosting Services oversee a unique backup and recovery program, including email archiving and storage at the enterprise level, assuring clients that data is recoverable. Customer support is available for all services 24x7. Our database performance monitoring and improvement efforts are integral to the operational success of the many network components under our umbrella of responsibility. Using performance metrics, we analyze future capacity requirements and via our virtual architecture, provision additional resources necessary to ensure application availability and mission continuity before users are impacted. We team with our clients and mission partners to rapidly and effectively respond to new requirements. We also provide the highest level of IT infrastructure support and security to allow our clients to focus on what is most important: their missions. NJVC. Innovative technologies to deliver application services over the network without interruption.
  • 6. DATA CENTER MANAGEMENT Ensuring data is secure, available and ready to support your mission NJVC’s extensive experience providing mission-critical data storage services enables our clients to focus their efforts on more important tasks and achieve their mission. Through the use of managed services architecture, NJVC clients have access to a flexible, cost-effective infrastructure with a low cost of ownership. The NJVC team ensures continual asset availability wherever our clients need it, including in-theater. Key Benefits ▪▪ Flexibility to meet requirements and reduced cost of ownership using capacity management and just-in-time provisioning of components ▪▪ Reduced cost of power, space and cooling requirements through use of lifecycle data management ▪▪ Continuity of operations (COOP) with automated backup, vaulting and recovery ▪▪ Efficiency and reliability of data center and mission-critical services using Information Technology Infrastructure Library (ITIL) v3-based processes and procedures ▪▪ Lower costs by virtualizing, optimizing and consolidating equipment Managed Services Infrastructure NJVC provides full lifecycle support for infrastructure and legacy storage systems, including engineering, capacity planning and operations and maintenance. We deliver a customizable, high performance, virtualized operational environment to create a flexible, scalable server/storage system to meet clients’ IT requirements with maximum performance. We provide COOP and a full range of disaster recovery planning, testing and implementation services, including automated, online and offsite backup. We also provide tape backup with manned vaulting service and secure tape pickup and delivery services. Our engineers work with our clients to develop and implement a capacity management plan to increase data and processing center performance while improving mission success. Just-in-time provisioning of infrastructure components ensures high availability of mission and corporate applications to help clients consolidate data, ensuring improved utilization of storage space and components. The outcome? Better performance, reduced capital expenditures and lower recurring HVAC and electricity costs. NJVC integrates disparate IT components into one efficient, consolidated operational environment that is easy to manage and maintain. Seamless upgrading allows for technology insertion without impact to uptime and service availability. Upgrades and maintenance activities are easily managed within the virtualized environment, eliminating costly service outages.
  • 7. DATA CENTER MANAGEMENT Data Center Support Services NJVC Data Center Support services provide flexibility, allowing enhanced collaboration or compartmentalization. Our implementation processes and procedures based on ITIL v3 and industry best practices support a secure data center environment. Services include: ▪▪ Server consolidation and virtualization ▪▪ Systems storage and applications migration and re-capitalization ▪▪ Storage area network solutions ▪▪ Network-attached storage solutions NJVC professionals are skilled on a wide variety of platforms, operating systems and technologies needed to achieve the best solution. Our call desk and problem resolution management capabilities match larger service providers but possess the agility, flexibility and accessibility of a small company. We monitor and continually optimize our clients’ data center environments while proactively managing data center performance, problem identification/resolution and patch management. As part of these services, NJVC performs regular preventative maintenance and sanitation of storage hardware. We also effectively address storage software incidents to isolate faults and provide remedy reporting and resolution. NJVC. Focused on meeting and exceeding industry best practices and standards — always striving to optimize and improve.
  • 8. C LOUD COMPU T ING Providing thought leadership to leverage advanced cloud computing technologies The NJVC Cloud Computing team provides secure, reliable, portable, scalable, on-demand information technology solutions. We specialize in the use of cloud computing in support of global and national security mission requirements. Through the use of cloud technology, NJVC helps clients leverage IT efficiencies, providing enhanced mission effectiveness. We select, integrate and deliver enhanced cloud services through client-specified interfaces or through our cloud services gateway. We also design, deploy and operate client-owned private clouds. Key Benefits ▪▪ Avoids missed mission opportunities from under- and over-provisioning ▪▪ Provides responsive managed services to variable demand ▪▪ Allows support of emergent and explorative mission requirements ▪▪ Performs cost-associated tasks faster and at a lower cost ▪▪ Reduces expenditures from amortizing economies of scale ▪▪ Leverages existing investments through hybrid solution designs ▪▪ Provides IT services anywhere with borderless delivery Consulting We partner with our clients to provide the expertise needed to leverage advanced cloud computing technologies coupled with thorough business model and return on investment (ROI) analysis. Our cloud consulting services include support of Standards Acceleration to Jump-Start Adoption of cloud computing, Federal Risk and Authorization Management and enterprise cloud strategy development activities. Application Framework NJVC offers the tools required to deliver scalable, reliable and easily managed applications on a private cloud. The framework provides simplified application deployment and management, extreme application scale and reliability and intelligent storage.
  • 9. CLOUD COMPUTING Integration and Management We offer a variety of proven capabilities to provide integrated and managed cloud computing services to enhance highly secure IT environments in support of our clients’ missions. ▪▪ Legacy Migration – NJVC leverages cloud computing by migrating existing legacy applications from on-premise or traditional hosting to a private cloud, identify appropriate cloud opportunities, form an implementation strategy, scope the cost of migration and deliver the ROI. ▪▪ Cloud Storage – NJVC offers on-demand cloud storage service “by the drink” with proven industry standards and best practice implementation, assuring interoperability and portability and avoiding vendor lock-in. ▪▪ Application Hosting – NJVC provides application design and development services paired with cloud hosting services to implement efficient use of the cloud with client applications. ▪▪ Security – NJVC provides a global secure network and transport services 24x7 for maximum cloud resource availability and access. ▪▪ Enterprise Management – NJVC manages the complexities of an organization’s cloud computing environment by delivering visibility, control and automation. NJVC provides the expertise needed to maintain and control the cloud technology infrastructure to ensure uptime, integration and operational efficiency. ▪▪ Cyber Assurance – NJVC implements the best technology practices and procedures to meet recognized threats and vulnerabilities to our clients’ cloud environments, including the use of advanced cloud infrastructure mobility techniques and strategies. ▪▪ Cloud Brokering – Our experts provide cloud service intermediation, aggregation and arbitrage services designed to ensure continual mission effectiveness and accomplishment. Cloud Computing Education If you’re undecided whether cloud computing is right for your organization’s IT needs or want your staff to gain more knowledge about the cloud, NJVC offers a number of classes for cloud users of varying degrees of knowledge sophistication: ▪▪ Seminar – Half-day seminar covering cloud computing essentials; designed for senior decision makers ▪▪ Cloud Computing 101 – Three-day basic cloud computing seminar providing an overview of the history of cloud computing, technology, business models, basic use cases, examples and a team project ▪▪ Cloud Computing 201 – Two-day, advanced cloud computing seminar including intermediate use cases, ROI, specification development, service level agreement development and a team project NJVC. On-demand, mission-driven solutions for your IT needs.
  • 10. CYBER SECURIT Y Strengthening client IT defenses and protecting assets In today’s world, terrorism can take many forms. Increasingly, the threat is to valuable data and network infrastructure through cyber attacks. With NJVC you’ll have comprehensive Cyber Security expertise on your side to protect your assets. Our expertise is in protecting worldwide networks for the National System for Geospatial Intelligence—and our track record is impeccable. Our knowledgeable, highly skilled Cyber Security professionals ensure our clients’ information assurance risks are managed and mitigated with state-of-the art tools, technology and practices. Key Benefits ▪▪ Comprehensive security solutions and implementation to reduce vulnerability profile to near zero ▪▪ Automated processes and procedures to lower response time from hours to seconds ▪▪ Improved Certification and Accreditation (C&A) practices to decrease time to certification and increase accreditation period, resulting in more packages approved per year and longer between re-approval cycles Depth of Expertise NJVC Cyber Security Team members have years of recognized success identifying and mitigating security vulnerabilities in large, complex and disparate systems. We use a comprehensive methodology to identify and mitigate risks and then proactively manage them to assure continued reliability and continuity of mission. NJVC works with our clients as partners in this process to develop a comprehensive, layered approach to optimize their security posture. NJVC specializes in perimeter defense using firewalls, routers, demilitarized zones and cross-domain solutions to meet security and collaboration requirements. We secure end points by deploying and maintaining host- based security tools including antivirus, patch management and Information Assurance Vulnerability Alert remediation. We also deploy and maintain server-based tools such as email virus scanning and web server security to protect internet-facing services from vulnerabilities. NJVC possesses proven Cyber Security success: our Intelligence Community and DoD anchor client has experienced zero malware outbreaks and zero security-related outages despite unprecedented increases in cyber attacks. Security is a comprehensive discipline. We train client users to increase conformance with policies and procedures resulting in responsible use of assets and prevention of unintentional security breaches. Our collaborative sharing of data, information and expertise provides agile responses in the pursuit of optimizing cyber security for clients.
  • 11. CYBER SECURITY Certification and Accreditation NJVC provides a deployable, on-site C&A support team that enables client site personnel to spend less time on accreditations and more time on their mission. With the support of our onsite C&A liaison program our clients have received accreditation 100 percent of the time. In a world where the best defense is a good offense, it is imperative to have the best Cyber Security experts on your side. NJVC. Strengthening your defenses. Protecting your assets.
  • 12. ENTERPRISE MANAGEMENT Providing enterprise situational awareness to ensure mission success around the clock and around the world NJVC Enterprise Management ensures the health and integrity of client information technology infrastructure by providing a team of highly skilled professionals using the latest monitoring tools to deliver a constant status of the enterprise. We provide clients with a centrally located, 24x7 single point of contact and on-demand user support. By continually and meticulously monitoring the IT enterprise, we are postured to prevent issues before they impact you. Our enterprise support services include a unique Mission Watch Officer program that provides our clients with a critical focal point for monitoring the enterprise and providing on-demand status briefings, promoting continual customer enterprise awareness and mission continuity. Key Benefits ▪▪ Improved situational awareness for senior leadership by consolidating enterprise awareness ▪▪ Mission continuity by monitoring enterprise IT systems and taking preventive actions to load-balance systems ▪▪ Central operation center to monitor multiple networks at all times, improving visibility of related problems and response time and minimizing outages Enterprise Management Office NJVC Enterprise Management Office uses its professionals’ in-depth client knowledge, technical and business acumen, to maintain command and control of issues impacting the health, integrity and availability of the infrastructure. This is accomplished by expeditiously managing all critical system issues to minimize any interruptions to the business rhythm. The EMO works closely with the Enterprise Service Desk (ESD) and Enterprise Systems Operations Cells (ESOC) to monitor the enterprise and resolve incidents without impact or interruption to the mission. The EMO is responsible for: ▪▪ Knowing, tracking, validating and monitoring all open priority incidents and performing functional and hierarchical escalation as necessary ▪▪ Understanding schedule and effect of upcoming scheduled outages to effectively communicate with clients and mission partners ensuring minimal mission impact ▪▪ Analyzing incidents and performing incident root cause analysis to eliminate recurring problems in the future ▪▪ Providing daily, on demand, mission-focused reporting
  • 13. ENTERPRISE MANAGEMENT Enterprise Service Desks ESDs provide our clients with a single point of contact for IT incidents to facilitate the restoration of normal operations. This vital function focuses on minimizing business impact by providing consistent, world class, professional tier-1 support for every incident, every time. Using industry-standard tools, NJVC tracks, logs and analyzes support calls to measure performance and identify trends to increase productivity in support of the mission. Enterprise Systems Operations Cells ESOCs provide 24x7 monitoring of client-unique, mission-related systems and infrastructure using similar tools as the ESDs. With these critical assets, ESOCs provide tier-1 and tier-2 support and collaboration with mission partners enabling rapid issue resolution. The ESOCs also perform remote preventive maintenance and proactively monitor system status and change coordination, preventing incidents before they occur. The Enterprise Service Desks and the Enterprise Systems Operations Cells provide: ▪▪ Classified and unclassified support contact phone numbers with automated routing, increasing speed of answer and first-call resolution of incidents ▪▪ Tracking, updating, closing and analysis of all support calls to measure performance and analyze data for important trends ▪▪ First-call resolution of incidents ▪▪ Relevant incident/service request detail logs ▪▪ Real-time incident progress and enterprise reporting for users NJVC. Expertise you need, when and where you need it.
  • 14. HARDWARE AND DEVICE SUPPORT Providing value and efficiency to the end user NJVC provides world-class, efficient technical services to our clients by offering a unique approach to hardware management. We offer a virtual “one-stop shop” for the support of desktop computers, file servers, personal information technical devices, video teleconferencing, telephony services and cabling. Our integrated logistics support team works with clients to evaluate baseline systems and develop recapitalization plans to update and replace antiquated IT devices across their networks. Our team also provides continuous operations and sustainment support to ensure our clients’ various hardware works when they need it…how they need it…where they need it. Key Benefits ▪▪ Increased end-user productivity by reducing total time to repair ▪▪ Reduction in repair costs by providing remote support capabilities ▪▪ Simplification of logistics support and cost reduction by standardizing devices and equipment Production and Administrative Desktop Support Our clients’ desktops are mission-critical assets. NJVC ensures that they are equipped with the most up-to-date, task-appropriate hardware and software to ensure employees can do their job without interruption. Our team has proven expertise in common productivity software, such as Microsoft Office and mission-specific applications. We install the patches and IAVA recommendations to meet our For an Intelligence Community client, NJVC clients’ security needs. We ensure compliance with licensing and distributes, troubleshoots and repairs more security requirements by sanitizing and destroying hardware and than 7,000 communications devices including software as needed. 1,700 Blackberries, 1,200 international and domestic cell phones, 3,500 pagers and 500 NJVC provides basic desktop system assistance and instructions on Government Emergency Telecommunications new applications and upgrades, as well as problem management— Service networks. including ownership of relevant root cause analysis and associated corrective action reports. Personal IT Device Support Your mission requires your team to be available and accessible 24x7. NJVC has proven expertise in managing our clients’ personal IT devices—cell phones, pagers and other communications devices. Our team members can manage the largest personal IT device environments, reducing cost per device and freeing client resources to focus on what’s most important...the mission.
  • 15. HARDWARE AND DEVICE SUPPORT Video Teleconferencing Operations and Sustainment NJVC Video Teleconferencing (VTC) Operations and Sustainment provides support for the functional operations of VTC rooms— NJVC currently supports more session scheduling and monitoring; technical support of in-room than 25,000 secure and unsecure codecs, multi-conference units and session scheduling tools; and telephones, 1,600 secure and new system deployment monitoring, trending and support. Our unsecure trunk lines and integrated team provides critical problem management to ensure our clients’ voiceover internet protocol solutions VTC network operates without incident, including critical 24x7 with multiple levels of classifications. on-call support for priority 1 incidents. Our voice operations and sustainment team includes highly trained telephony specialists, certified in all aspects of telephony equipment and operations for unclassified and classified voice services. We provide functional operations and sustainment for administrative and secure phones and successfully manage, schedule and monitor thousands of conferences annually. NJVC. Ensuring your mission success transcends to your workstation, conference room and beyond.
  • 16. NETWORK ENGINEERING AND SUSTAINMENT Driven to provide a secure network for global, reliable and efficient information exchange Using innovative solutions and industry standards, NJVC increases the efficiency and availability of our client networks to meet the bandwidth demands of new applications and ensure the secure exchange of mission-critical information around the globe. NJVC focuses on sustaining and optimizing networks by providing specialized, proven expertise in local area network (LAN) and wide area network (WAN) technology, communication security and engineering services. Our staff of industry-certified engineers possess extensive knowledge in commercial network products, cryptographic equipment, security products and network protocols. By applying these skills to full lifecycle support for the enterprise network infrastructure, NJVC can optimize your network by transitioning legacy equipment and implementing the latest in communication solutions. Key Benefits ▪▪ Increased network availability and bandwidth meeting mission requirements through an enterprise-wide lifecycle management ▪▪ Improved quick response capability and reduced incompatibility between customer networks with proactive transition management ▪▪ Compliance of new systems and minimization of risk impact on services by use of integration testing facilities LAN and WAN Services By providing support for the full lifecycle of the LAN and WAN, NJVC Network Engineering and Sustainment consistently exceeds client service level agreements and receives the highest level of technical award fees. Our professionals work directly with our clients to architect and design services that meet future capacity planning and traffic engineering needs without disrupting present services. We fully simulate the network environment and test changes to minimize risk and deliver services on time and on schedule. Our team of administrators and engineers deploy industry-standard network monitoring and configuration tools for real-time problem identification and resolution to mitigate active issues. We understand that the enterprise network supports a wide variety of traffic, including voice and video, cloud computing, web traffic and more. We design networks with quality of service and redundancy to exceed bandwidth, stability and availability requirements. Our performance far exceeds customer standards. For our Intelligence Community and largest Department of Defense (DoD) clients, we continually provide 100 percent availability for enterprise network accessibility and 99.99 percent for network accessibility in the core LAN/WAN infrastructure.
  • 17. NETWORK ENGINEERING AND SUSTAINMENT Our services reduce costs and minimize negative impact to users. We also validate and consolidate requirements and perform site surveys to verify compliance with baseline architectures. Our team coordinates and schedules outages as needed, both internally and with WAN service providers to avoid network disruptions and increase service availability. Communications Security Services NJVC integrates security into every service, meeting client requirements without compromise to the mission or network. Our skilled team, DoD and National Security Agency trained, partner with our clients to design a full range of Communications Security services. NJVC. Ready to exceed your most demanding engineering requirements.
  • 18. SOFTWARE ENGINEERING Providing innovative software solutions to meet challenging mission needs Software is at the core of every IT system and to truly be effective, each application must be well engineered, integrated and maintained in an organization’s enterprise. Even with the significant use of commercial software packages, enterprises still rely on teams of software engineers and integrators to develop new custom software, maintain applications and integrate disparate software to meet mission requirements and rapidly deliver new capabilities to support the warfighter. NJVC has quickly emerged as an innovative leader in the area of software development. The impact NJVC understands the challenges facing our clients and is quickly of our applications, systems and technologies gaining a reputation for providing world class software solutions and resonates throughout the IC and DoD. Our services in the Intelligence Community (IC) and Department of Defense clients turn to us to solve their toughest problems (DoD).We are recognized as a company that delivers unified and high- because we deliver the full solution: performance solutions that are robust, scalable, flexible, cost-effective ▪ A “best practices” approach founded upon and secure. leading industry standards ▪ The right mix of skilled engineers and We provide rapid application development in support of missions in functional experts a coordinated and controlled operational setting—delivering required ▪ The technology know-how to deliver the capability to our clients in a timely manner. Recognizing our clients right solution, at the right time, for the have already made a sizable investment in their system architecture, greatest impact our solutions employ an integrated cross-functional approach to maximize investments in existing systems, applications and capabilities, while leveraging the potential of advanced technologies to implement new, high payback solutions. Key Benefits ▪▪ Repeatable success on systems, applications and capabilities; on time, on budget, with high mission value ▪▪ Deep DoD and IC cross-functional domain knowledge ▪▪ Latest technology and development approaches including: • Cloud technology • Virtualization • Agile software development • Web and portal systems (Drupal, Liferay, Ozone and Redhat jBoss) • Web 2.0; WebTop and Widget architectures • Mobile devices (IOS, Web OS, BlackBerry, Android, Maemo) ▪▪ Process discipline and rigorous adherence to industry standards and practices including: SEI CMMI, ISO 9000:2001, ISO 20000, ITIL and PMP
  • 19. SOFTWARE ENGINEERING Our offerings include consulting, development and software integration, supporting the full lifecycle of technology implementation from design through operations to maintenance and sustainment. Our success results from our company-wide focus on quality and service in everything we do. Our corporate commitment is to increase the mission effectiveness of our clients’ organization and improve their operational efficiency in ways that make a tangible difference. NJVC. Leading-edge systems, applications and capabilities.
  • 20. PRINTING AND MEDIA DUPLICATION Highly specialized, secure printing and digital reproduction For more than a decade, NJVC has been a trusted partner for the intelligence, defense and military communities to support their highly specialized, secure printing and digital replication. Our global printing services have met our clients’ requirements for accuracy, speed and security during national security, humanitarian crises and wartime operations. NJVC specializes in secure, four-color process printing, Pantone color printing, special substrate color printing (plastics, synthetic papers, Tyvek®), high-volume and large-format printing. Our secure facility located in the St. Louis metropolitan area properly handles sensitive materials to our clients’ satisfaction. Printing and digital replication is proud to be International Organization for Standardization (ISO) 9001:2008 certified—the first service offering in NJVC to achieve this level of certification. Key Benefits ▪▪ ISO 9001:2008 certified ▪▪ Large scale printing jobs to a full 47x63 inches ▪▪ Closed loop scanning technology ▪▪ Latest software and support for all industry standard page layout programs ▪▪ High quality dot production and accurate screen percentages ▪▪ Outstanding color proofing ▪▪ Combined print and digital media ▪▪ Synergy between CMS and media generation Prepress NJVC possesses the most up-to-date equipment and software to deliver the highest quality printed materials for our clients: ▪▪ Preps Imposition Software for efficient paper usage and bindery operations ▪▪ Project assembly with industry standard page layout programs ▪▪ Computer-to-plate high-quality dot production and accurate screen percentages ▪▪ State-of-the-art color proofing system allowing for small to large format (60 inch plus), high-color and color- correct proofs Press NJVC provides high-quality, high-speed printing services—no matter the size of the job. Starting with our 40-inch and proceeding to our 55-inch and large 63-inch, multi-colored, sheet-fed press, NJVC can print sheet sizes from 13x19 inches to a full 47x63 inches. Tight tolerance adherence is accomplished with closed-loop color control systems, ensuring consistent color density and accurate reproductions. Our press operators and production staff average 15 to 20 years of industry service and our pressroom is G7 certified.
  • 21. PRINTING AND MEDIA DUPLICATION Finishing We provide multiple processes to satisfy the varying print demands of our clients. NJVC possesses several large-format MBO folders with high-production capabilities, including a map folder with a 12-parallel fold capability. We also offer two large-format Lawson cutters and paper-handling systems and multiple binding styles including saddle stitching, adhesive binding and spiral binding. Direct Mail Services NJVC has printed more than Looking for affordable and reliable direct mail services? The NJVC 150 million maps and charts mailroom can print addresses on your products and mail to multiple and duplicated more than 14 destinations, complying with new postal regulations. Overnight million discs for our Intelligence delivery is also available. Community and Department of Defense clients. Digital Replication NJVC digital replication services are performed using top-of-the-line media and production equipment and flexible processes. This division has 400 automated and manual drives to support custom optical disc (CD and DVD) generation. Automated and manual thermal printers provide water-resistant, custom artwork. NJVC’s 100 percent quality validation on all duplication gives clients complete assurance of all end products. We perform final packaging for optical discs to customer requirements, offering a durable solution to disc shipment and storage. Our automated packagers assemble the optical disc in a jewel case with the associated artwork and inserts. We have the capability to package single- through quad-packs and shrink wrap. Website Maintenance NJVC staff provide knowledge, skill and experience with current and evolving internet technologies, making client data broadly available. NJVC-maintained websites receive millions of visitors and deliver important data to members of the Intelligence Community and Department of Defense. We position our clients for rapid response to all demands for military support, crises intervention, natural disasters and national security events. NJVC. The finest in printing and digital media services.
  • 24. NJVC is a leading technology services provider delivering a wide range of information technology and strategic solutions to our clients. LOCATIONS Headquarters St. Louis O’Fallon O’Fallon Annex 8614 Westwood Center Drive 111 Manufacturers Drive 1677 Mansion Way 732 Sussex Way Suite 300 Arnold, Missouri 63010 O’Fallon, Illinois 62269 O’Fallon, Illinois 62269 Vienna, Virginia 22182 Telephone 636.287.5130 Telephone 618.206.2546 Telephone 618.206.2546 Telephone 703.556.0110 www.njvc.com