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BUSINESS
WRITING
CHAPTER
3
LESSON 1
What is Business Writing?
Business writing includes a wide range of
different formats and writing jobs. These
jobs include both internal communication
within the company and external
communication interfacing with the public
and organizations.
What is Business Writing?
Business writing include the development
of a newsletters, memos, letters,
proposals, reports, power point
presentations, press releases, marketing
brochures, copywriting, technical writing,
web copy, blogging, resumes, job
applications, and more.
What is Business Letter?
Is a letter written for formal or
professional purposes and should be
short, courteous, and to the point.
Business Writing
Effective letter language waves:
Conciseness
Informality
Courtesy
Conciseness
Conciseness can be achieved by avoiding
wordy expressions and repetition. Using
brief and to the point sentences, including
relevant material makes the message
concise. Achieving conciseness does not
mean to loose completeness of message.
Conciseness saves time.
Wordy Concise
at a later date later
at the present time now
for the purpose of for
have no alternative but must
in addition to besides, as well as, also
in relation to about, in, with, towards, to
on a regular basis regularly
Informality
To achieve informality, use simple words
and sentence structures; personal
pronouns like I, me, and your are
appropriate. At the same time, don’t go
overboard and resort to slang or overly
casual expression.
Informality speaks personally.
Courtesy
Courtesy can be achieved by using polite
words and gestures, being appreciative,
thoughtful, and showing respect to the
receiver. Courtesy builds goodwill.
Courtesy strengthen relations.
Parts of a Business Letter
Heading
Inside Address
Salutation
Body
Complimentary Close
Signature
Enclosure Notation
Heading
The heading of a letter
contains the street address,
city, state, and the date.
Inside Address
The inside address consists of
the name of the person or of
the firm and the address. The
address should comprise the
street number, the city, and the
state.
Salutation
The salutation (or greeting) in a
business letter is always formal.
It often begins with “Dear
{Person’s name}.”Be sure to
include the person’s title if you
know it (such as Ms., Mrs., Mr.,
or Dr). And salutation always
ends with a colon.
Body
The body is the meat of your
letter. Be sure to leave a blank
line between each paragraph,
however, no matter the
format. Be sure to also skip a
line between the salutation
and the body, as well as the
body and the close.
Complimentary Close
A short and polite remark that
ends your letter. Capitalize the
first word of your closing
(Thank you) and leave four lines
for a signature between the
close and the sender’s name. A
comma should follow the
closing. The wording may vary
according to the degree of
cordiality or friendship.
Signature
Skip at least four lines after the
close for your signature, and
then type out the name to be
signed. This often includes a
middle initial, although it is not
required. And signature should
be in blue or black ink.
Enclosure Notation
If you have any enclosed
documents, such as a resume,
you can indicate this by typing
“Enclosures” one line below the
listing. You also may include the
name of each document.
Business Writing
Business Writing
formats
Types of Letter
Letter of Inquiry
Order Letter
Claim Letter
Memorandum
Letter of Inquiry
Written to
request
information about
a given subject.
Business Writing
Order Letter
Written to
request for
purchase of goods.
Business Writing
Claim Letter
Points out a
mistake or
problem in the
delivery goods and
asks that it be
corrected.
Business Writing
Memorandum
Aims to make an
announcement, call
attention to a
meeting, or pass
office regulations.
Business Writing
"The main aim of business writing, is that it should
be understood clearly when read quickly. The
message should be well planned, simple, clear,
and direct.” says Brent W. Knapp
Thank you 
God Bless <3
Nia Noelle Aballe – Noculan
BSA II

More Related Content

Business Writing

  • 2. What is Business Writing? Business writing includes a wide range of different formats and writing jobs. These jobs include both internal communication within the company and external communication interfacing with the public and organizations.
  • 3. What is Business Writing? Business writing include the development of a newsletters, memos, letters, proposals, reports, power point presentations, press releases, marketing brochures, copywriting, technical writing, web copy, blogging, resumes, job applications, and more.
  • 4. What is Business Letter? Is a letter written for formal or professional purposes and should be short, courteous, and to the point.
  • 6. Effective letter language waves: Conciseness Informality Courtesy
  • 7. Conciseness Conciseness can be achieved by avoiding wordy expressions and repetition. Using brief and to the point sentences, including relevant material makes the message concise. Achieving conciseness does not mean to loose completeness of message. Conciseness saves time.
  • 8. Wordy Concise at a later date later at the present time now for the purpose of for have no alternative but must in addition to besides, as well as, also in relation to about, in, with, towards, to on a regular basis regularly
  • 9. Informality To achieve informality, use simple words and sentence structures; personal pronouns like I, me, and your are appropriate. At the same time, don’t go overboard and resort to slang or overly casual expression. Informality speaks personally.
  • 10. Courtesy Courtesy can be achieved by using polite words and gestures, being appreciative, thoughtful, and showing respect to the receiver. Courtesy builds goodwill. Courtesy strengthen relations.
  • 11. Parts of a Business Letter Heading Inside Address Salutation Body Complimentary Close Signature Enclosure Notation
  • 12. Heading The heading of a letter contains the street address, city, state, and the date.
  • 13. Inside Address The inside address consists of the name of the person or of the firm and the address. The address should comprise the street number, the city, and the state.
  • 14. Salutation The salutation (or greeting) in a business letter is always formal. It often begins with “Dear {Person’s name}.”Be sure to include the person’s title if you know it (such as Ms., Mrs., Mr., or Dr). And salutation always ends with a colon.
  • 15. Body The body is the meat of your letter. Be sure to leave a blank line between each paragraph, however, no matter the format. Be sure to also skip a line between the salutation and the body, as well as the body and the close.
  • 16. Complimentary Close A short and polite remark that ends your letter. Capitalize the first word of your closing (Thank you) and leave four lines for a signature between the close and the sender’s name. A comma should follow the closing. The wording may vary according to the degree of cordiality or friendship.
  • 17. Signature Skip at least four lines after the close for your signature, and then type out the name to be signed. This often includes a middle initial, although it is not required. And signature should be in blue or black ink.
  • 18. Enclosure Notation If you have any enclosed documents, such as a resume, you can indicate this by typing “Enclosures” one line below the listing. You also may include the name of each document.
  • 22. Types of Letter Letter of Inquiry Order Letter Claim Letter Memorandum
  • 23. Letter of Inquiry Written to request information about a given subject.
  • 25. Order Letter Written to request for purchase of goods.
  • 27. Claim Letter Points out a mistake or problem in the delivery goods and asks that it be corrected.
  • 29. Memorandum Aims to make an announcement, call attention to a meeting, or pass office regulations.
  • 31. "The main aim of business writing, is that it should be understood clearly when read quickly. The message should be well planned, simple, clear, and direct.” says Brent W. Knapp
  • 32. Thank you  God Bless <3 Nia Noelle Aballe – Noculan BSA II