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Parts of a business letter
• Business letters require good solid
communication skills and knowledge of
business letter conventions.
• Business letters represent you when
you conduct transactions in writing.
• For example, you might write to
request a price list, apply for a job, or
inquire about a refund policy.
• Although your letter should not be
particularly personal in tone, it should
reflect courtesy, clarity, and an
understanding of your reader's needs
• In business, time is valuable.
• Make it easy for your reader to help you
by writing simply and by including only the
information your reader needs.
• Make your letters readable and direct.
• Choose short, accurate word choices,
short sentences, and orderly
paragraphs.
• These are easy to read, understand
and remember.
• Use personal pronouns, active voice,
and action verbs.
• Don't use technical terms unless you are
positive your reader will understand them
as you do.
• Don't write to impress; write to explain.
• Make your letters readable by typing
them on 8 by 11 inch typing paper.
• Check your text for clarity,
completeness, and readability
Don't ever forget to proofread. Minor
errors in spelling, punctuation, and
grammar hurt your credibility.
• Make sure that your letters look neat
and tidy on the page. Sloppy appearance
will detract from even a well written
letter.
1.The Heading.
• This contains the return address (usually
two or three lines) with the date on the last
line.
• Sometimes it may be necessary to include a
line after the address and before the date
for a phone number, fax number, E-mail
address, or something similar.
2.The date
• The date line is used to indicate the date
the letter was written.
• However, if your letter is completed over a
number of days, use the date it was
finished in the date line.
• Use the American date format October 11,
2006 .
• Write out date two inches from the top of
the page. Depending which format
you are using.
3. Sender’s Address
• It is optional.
• Place the address one line below the date.
• Another option is to include the sender’s
address directly after the closing
signature.
4. The Inside Address.
• The inside address is the recipient’s
address.
• It is always best to write to a specific
individual at the firm to which you are
writing.
• If you do not have the person’s name, do
some research by calling the company or
speaking with employees from the company.
• Include a personal title such as Ms.,
Mrs., Mr., or Dr.
• Follow a woman’s preference in being
addressed as Miss, Mrs., or Ms.
• If you are unsure of a woman’s
preference in being addressed, use Ms. .
• For international addresses, type the
name of the country in all-capital letters
on the last line.
• The inside address begins one line below
the sender’s address or one inch below
the date.
• It should be left justified, no matter
which format you are using.
• If an 8½" x 11" paper is folded in thirds
to fit in a standard 9" business envelope,
the inside address can appear through
the window in the envelope.
5. The Greeting/Salutation
• The greeting in a business letter is
always formal.
• Use the same name as the inside address,
including the personal title.
• If you know the person and typically
address them by their first name, it is
acceptable to use only the first name in
the salutation (i.e., Dear Lucy:).
• In all other cases, however, use the
personal title and full name followed by
• a colon.
• Leave one line blank after the salutation.
• It normally begins with the word "Dear"
and always includes the person's last
name.
• If you don’t know a reader’s gender, use
a nonsexist salutation, such as
"To Whom it May Concern."
6. The Body.
• For block and modified block formats
single space and left justify each
paragraph.
• Leave a blank line between each
paragraph.
• Do remember conciseness
• In the first paragraph, consider a
friendly opening and then a statement of
the main point.
• The next paragraph should begin
justifying the importance of the main
point.
• In the next few paragraphs, continue
justification with background
information and supporting details.
• The closing paragraph should restate the
purpose of the letter and, in some cases,
request some type of action.
7. The Complimentary Close.
• short, polite closing ends with a comma.
• It is either at the left margin or its left
edge is in the center, depending on the
Business Letter Style that you use .
• It begins at the same column the heading
does.
• Capitalize the first word only (i.e.,
• Thank you)
• leave four lines between the closing and
the sender’s name for a signature.
8. Enclosures
• If you have enclosed any documents along
with the letter, such as a resume, you
indicate this simply by typing Enclosures
one line below the closing.
• As an option, you may list the name of
each document you are including in the
envelope.
9.The Signature Line
• Skip two lines and type out the name to
be signed.
• This customarily includes a middle initial,
• Women may indicate how they wish to be
addressed by placing Miss, Mrs., Ms. or
similar title in parentheses before their
name.
• The signature should start directly
above the first letter of the signature
line in the space between the close and
the signature line.
• Use blue or black ink.
Parts of a business letter.ppt

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Parts of a business letter.ppt

  • 1. Parts of a business letter
  • 2. • Business letters require good solid communication skills and knowledge of business letter conventions. • Business letters represent you when you conduct transactions in writing. • For example, you might write to request a price list, apply for a job, or inquire about a refund policy.
  • 3. • Although your letter should not be particularly personal in tone, it should reflect courtesy, clarity, and an understanding of your reader's needs • In business, time is valuable. • Make it easy for your reader to help you by writing simply and by including only the information your reader needs.
  • 4. • Make your letters readable and direct. • Choose short, accurate word choices, short sentences, and orderly paragraphs. • These are easy to read, understand and remember. • Use personal pronouns, active voice, and action verbs.
  • 5. • Don't use technical terms unless you are positive your reader will understand them as you do. • Don't write to impress; write to explain. • Make your letters readable by typing them on 8 by 11 inch typing paper.
  • 6. • Check your text for clarity, completeness, and readability Don't ever forget to proofread. Minor errors in spelling, punctuation, and grammar hurt your credibility. • Make sure that your letters look neat and tidy on the page. Sloppy appearance will detract from even a well written letter.
  • 7. 1.The Heading. • This contains the return address (usually two or three lines) with the date on the last line. • Sometimes it may be necessary to include a line after the address and before the date for a phone number, fax number, E-mail address, or something similar.
  • 8. 2.The date • The date line is used to indicate the date the letter was written. • However, if your letter is completed over a number of days, use the date it was finished in the date line. • Use the American date format October 11, 2006 . • Write out date two inches from the top of the page. Depending which format you are using.
  • 9. 3. Sender’s Address • It is optional. • Place the address one line below the date. • Another option is to include the sender’s address directly after the closing signature.
  • 10. 4. The Inside Address. • The inside address is the recipient’s address. • It is always best to write to a specific individual at the firm to which you are writing. • If you do not have the person’s name, do some research by calling the company or speaking with employees from the company.
  • 11. • Include a personal title such as Ms., Mrs., Mr., or Dr. • Follow a woman’s preference in being addressed as Miss, Mrs., or Ms. • If you are unsure of a woman’s preference in being addressed, use Ms. . • For international addresses, type the name of the country in all-capital letters on the last line.
  • 12. • The inside address begins one line below the sender’s address or one inch below the date. • It should be left justified, no matter which format you are using. • If an 8½" x 11" paper is folded in thirds to fit in a standard 9" business envelope, the inside address can appear through the window in the envelope.
  • 13. 5. The Greeting/Salutation • The greeting in a business letter is always formal. • Use the same name as the inside address, including the personal title. • If you know the person and typically address them by their first name, it is acceptable to use only the first name in the salutation (i.e., Dear Lucy:).
  • 14. • In all other cases, however, use the personal title and full name followed by • a colon. • Leave one line blank after the salutation. • It normally begins with the word "Dear" and always includes the person's last name. • If you don’t know a reader’s gender, use a nonsexist salutation, such as "To Whom it May Concern."
  • 15. 6. The Body. • For block and modified block formats single space and left justify each paragraph. • Leave a blank line between each paragraph. • Do remember conciseness • In the first paragraph, consider a friendly opening and then a statement of the main point.
  • 16. • The next paragraph should begin justifying the importance of the main point. • In the next few paragraphs, continue justification with background information and supporting details. • The closing paragraph should restate the purpose of the letter and, in some cases, request some type of action.
  • 17. 7. The Complimentary Close. • short, polite closing ends with a comma. • It is either at the left margin or its left edge is in the center, depending on the Business Letter Style that you use . • It begins at the same column the heading does.
  • 18. • Capitalize the first word only (i.e., • Thank you) • leave four lines between the closing and the sender’s name for a signature.
  • 19. 8. Enclosures • If you have enclosed any documents along with the letter, such as a resume, you indicate this simply by typing Enclosures one line below the closing. • As an option, you may list the name of each document you are including in the envelope.
  • 20. 9.The Signature Line • Skip two lines and type out the name to be signed. • This customarily includes a middle initial, • Women may indicate how they wish to be addressed by placing Miss, Mrs., Ms. or similar title in parentheses before their name.
  • 21. • The signature should start directly above the first letter of the signature line in the space between the close and the signature line. • Use blue or black ink.