Pawan Jangid is seeking a job and has over 10 years of experience in operations, administration, customer service, and teaching. He currently works as a Senior Operations Team Leader at ExpertsMind IT Educational Pvt. Ltd. in Jaipur, where he oversees daily operations and staff. Previously he held roles such as Team Leader, Office Administrator, and Customer Care Executive. He has a bachelor's degree from the University of Rajasthan and certificates in computer training.
1 of 3
1
2
3
More Related Content
Pawan Jangid resume
1. PAWAN JANGID
3/243, James colony, Contact No.:- 98875-39741, 97821-58798
Vidhyadhar nagar, E-mail: - pawan7081@gmail.com
Jaipur, Rajasthan
OBJECTIVE : A self-confident person who believes that things just don’t happen. You’ve to make
than happen. I believe there are no shortcuts in the life and there is only one way to
achieve success through “Perseverance.
EXPERIENCE
ExpertsMind IT Educational Pvt. Ltd, Jaipur
Designation : Operations Sr. Team Leader / Coordinator.
Duration : Nov. 23rd
Sep 2014 to till date.
Job Responsibilities
Responsible for overseeing the day-to-day operations of the team, distributing the workload evenly
amongst staff and making sure motivation and performance levels are maintained.
Allocating daily jobs and workloads.
Training new team members.
Acting as a resource for other staff members.
Managing team performance and progress.
Enforcing all company approved policies and procedures.
Constantly looking for ways to improve processes.
Monitoring the performance of junior staff.
Implementing new initiatives and making sure all staff understand them.
Taking action to correct and staff shortcomings.
Managing and monitoring staff attendance.
Giving prompt and accurate information on individual staff member performance.
Attending and participating in team meetings.
Ensuring a clean, safe and friendly working environment.
Co-ordination between Sr. clients and freelancers.
Achievements
Joined as a Team Leader later on promoted to Sr. Team Leader (Operations).
Won best employee of the Year (2015) award.
Awarded with best hike in salary among entire teams in the year 2015 and 2016.
Naaptol Online Shopping Pvt. Ltd, Jaipur
Designation : Team Leader / Coordinator.
Duration : Nov. 14th
2011 to 29th
Sep 2014.
2. Job Responsibilities
Leading a team of Market Research Analysts, Data Entry Operators, Graphic Designers & network
admin.
Establishing and maintaining the work procedures and processes.
Coordinating with Business Development Managers and vendors to make sure that the good
products are being promoted on website.
Leading, training & monitoring the performance of team members to ensure work efficiency.
Monitoring and reporting on standards and performance targets.
Examined the effectiveness of operating procedures as well as recommend changes and process
improvements with possible impact on operations.
Arranging & chairing weekly team meetings, focusing on targets & achievements.
Coordination with other teams of the organization including quality control and content team.
Analysis of office networking.
Performing other essential tasks as required.
Achievements
Joined as an MRA later on promoted to Team Leader (Operations).
Won best employee award of the Year 2013
IC-Services, Jaipur
Designation : Office Administrator / Network Engineer.
Duration : Oct 27th
2010 to Nov. 14th
2011
Job Responsibilities
Maintaining an effective administration system.
Rapidly responding to and resolving any administrative problems.
Managing related legislative, regulatory and compliance issues.
Running the company reception area.
Coordinating office procedures.
Ordering and maintaining office stationery and equipment.
Complete trouble-shooting of computer hardware and networking related problems.
Maintaining hardware inventory.
Reporting to the senior managers and to the owner.
Solving MS-office related problems.
Exide Industries Ltd., Jaipur
Designation : Computer operator cum Customer care executive.
Duration : April 1st
2009 to Oct. 26th
2010
Job Responsibilities
Customer Supporting System handling.
OE & Trade Battery warranty customers handling.
Make monthly customers reports.
Reporting to the senior service engineer.
3. Varunish Computer Academy & Designers
Designation : Faculty cum Administrator
Duration : Jun 9th
2008 to March 30th
2009.
Job Responsibilities
Handling the computer institute.
Dealing in complete administration work.
Reporting to the owner.
Teaching Basic computer.
EDUCATION
Senior 2004 64.83% Board of secondary education, Ajmer
Senior Secondary 2006 64.00% Board of secondary education, Ajmer
B. A. 2010 52.00% University of Rajasthan
ACHNP 2012 IIHT, Jaipur
BEHAVIOR CHARACTERISTICS
Good communication and organizational skills.
Responsibility
Sincere in attitude
Presentation and leadership skills
Good problem solving skills
Commitment to quality results
Hard worker with a flexible approach.
Result oriented and able to work independently as well as in teams.
Strong Team building skills.
HOBBIES
Playing Cricket
Listen to Music
Solving computer problems
PERSONAL DETAILS
Father’s Name : Mr. Sitaram Jangid
Date of Birth : Feb. 23rd
1988.
Gender : Male
Marital Status : Married
Nationality : Indian
Language Knowledge : Hindi, English
Date:-
Place: - Jaipur
{PAWAN JANGID}