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PBOPlus - About Us

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This document summarizes the services of a management consultancy firm called PBO PLUS.COM. They provide end-to-end process based organization design solutions to help companies improve processes, enhance customer value, and reduce waste. Their services include process centric organization design, business process reengineering, and niche process interventions. They have over 400 years of combined experience and have completed over 100 engagements globally across various industries.

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Building Capability to Enhance Competitive Value Mix for Customer Through Process and People Management Consultancy Services for Process Based Organization Design
Provides End-to-End Process Based Organization Design Solution PBO PLUS.COM :AN OVERVIEW Mission: Partner with company to put them on customer value creating path and simultaneously slashing waste across the value chain by building processes and leveraging people Consists of a Group of People having collectively 400 man Years’ of Global Experience in • Process Centric Business Organization Design (PBBD) • Business Process Reengineering (BPR) • Niche Process Intervention (NPI) Supported by a panel of domain experts 100+ engagements globally, across sectors Engages with clients for Design and Implementation
has in depth experience in several Practice areas with focused teams in each OUR SERVICES Management Consultancy Services PBOplus.com PerformancePlus. BPRPlus.com 5EPlus.com 7Starplus.net
Believes in Partnering with Customers till the Results are Realized THEME of ASSOCIATIONS Building Block of Our Associations Business Unearth Partnering Collaboration Working Live Focus Core Issues Together Together
Believes in building an organization from the point of consumers (design the organization with outside-in approach, customer at the centre) PBO Maturity Continuum PBO Capability Parameter Time Frame (Year)** Stage 1Y 2Y 3Y 4Y 5Y PBO1 Efficiency NVA Elimination PBO2 Operational Effectiveness TCEC (Timely, Complete, Error Free and Convenient) PBO3 Operational Effectiveness Customer Value Element-3 Year Journey PBO4 Operational Effectiveness Reliability of Resources PBO5 Operational Effectiveness Variability of Process PBO6 Operational Effectiveness Agility PBO7 Operational Effectiveness Scalability PBO8 Edge-Segment Customer Value Element for strategic positioning PBO9 Edge-Segment Local Life time V/C Ratio (Value Cost Equation) PBO10 Edge-Global Leverage multiple Customer Value Elements for Edge in each market **-Time Frame shall depend upon the nature/size/complexity/maturity of the Organization
Believes in building an organization from the point of consumers (design the organization with outside-in approach, customer at the centre) PBO Gain (Low Hanging Gains/ Hanging at Medium Height) Performance Attribute Trend Quantum of Gain Process Cycle Time Cycle Time Reduction: 25 to 90% Touch Point Reduce by 75 to 80% Manpower and Manpower Cost • Manpower reduction- 30 to 50% • Manpower Cost – 25 to 35% Customer Satisfaction (ETDBW) Improve 25 to 75% VAR (Value Add Ratio) Improve by 2 to 5 times Asset Productivity/OEE Improve by 5 to 40% Cost of Production Reduce by 15 to 30%
works with customers with the objectives of getting to know the business to the core and evolve business solutions which are relevant, focused and sure to produce results Nine-Phase Methodology for Project Implementation Design Phase Implementation Audit and • Exploration and Discovery Phase • Current Reality Assessment Phase Fine Tune Divergent Converge Phase Phase • Formation of Committees, Project Teams • Performance Management Through Software • Capital • Risk Mitigation • Awakening • High Level Design • Cut in & Cut Out • Analysis • Detail Design • Show case • Full Scale Organization Wide Deployment Assignment may start with the diagnostic phase-where high level rough cut gains are evaluated based on broad critical analysis
Believes in people energy and work very closely to build capability in people who are going to steer the project Transitioning to PBO Divergent Phase, Awakening Exploration and Discovery Phase 6 Internal Assessment 5 for Transitioning 4 Rich Picture Multi round 3 brainstorming Learning/Lessons 2 from businesses with edge Breaking the 1 shell Best Flexible Mind For exploration
Build Distinctive design/solution for desired deliverables Create Design fit organization (truly differentiated organization) Transitioning to PBO Divergent Phase, Analysis (AS-IS) Current Reality Assessment 6 IT, Physical Infrastructure, 5 Communication Effectiveness Manpower 4 Productivity 3 Current Asset Material 2 Productivity 1 OEE Analysis Customer Value Construct (Score)
Partner with company to put them on customer value creating path and simultaneously slashing waste across the value chain by building processes and leveraging people Transitioning to PBO, Design Phase Building Capability in Broad Framework Core Processes to Profitably Deliver Value to Customer PBO Business Design Business Process Customer Value Growth and Competitive Strategy Customer
Aims at designing the Process Based Organization for flawless Execution Transitioning to PBO Design Phase 4 13 Integrating Units (IU) Shared Services Units (SSU) Performance Centre of Excellence (COE) Management System 2 5 9 14 Value Low Cost Reward, Empowerment Convergence Automation Recognition, Points Compensation 1 6 10 15 18 Design Customer Value Information Team Process Risk High Level Design, Construct (Score) Technology Selection Development Management Detail Design 3 7 11 16 Core Process Physical and Nine Zero People (Business Units) Communication Journey Development Infrastructure 8 12 17 Team Size, Transition 7 Star Team Based Management Individual Working (TBW) Competence Journey
We work very closely with the client with the objectives of building organization capability to manage the entire transition process smoothly Transitioning to PBO Implementation Phase 4 Risk Mitigation 2 Project Management 5 Through Software Cut in and 1 Cut Out Committees, Project Teams Implementation and sub teams 6 Show Case 3 7 Capital Organization Wide Deployment
We work very closely with the client with the objectives of building organization capability to manage the entire transition process smoothly Transitioning to PBO Audit and Fine Tune 4 Audit for 2 Customer Gain Audit for People 5 Development Audit for Productivity of 1 Resources Audit and Audit for IT Assimilation 6 Audit for Fine Tune Revenue Gain 3 and Cost Gain Audit for Process 7 Improvement Fine Tuning of Processes
We have more than 30 years’ of consultancy experience in India, clients include India Third largest tyre manufacturer in India Largest manufacturers of electrical equipments in India Largest super specialty hospital in India Second largest paper manufacturer in India Largest manufacturer of engineering equipments in India Largest textile manufacturer in India Leading urea manufacturer in India Terry towel manufacturing in supplying to leading stores in US and Europe Fourth Largest Manufacturer of PET film in the world Largest sugar manufacturer in India Leaders in oil, fat and vanaspati Largest manufacturer of shoes in India by numbers Largest Housing Finance Corporation in India Leading Global Graphite Electrode manufacturer in India Largest Public Sector Bank of India List includes clients of PBOPLUS.com and it’s core team members
Rich experience of working with clients across the sectors globally, clients include USA and Europe • Global engineering company across all continents • Top management consulting firm • British Utilities Corporation • Water/wastewater equipment and services in US • Leading financial services company • Global engineering company in US • Global telecom company • Electrical equipment distributor • Diversified manufacturing and Technology Company List includes clients of PBOPLUS.com and it’s core team members
Contact us Strategic HQ Operation HQ Greater Kailash Part 2, 27-H, 2nd Floor, New Delhi – 110048, Jia Sarai, India Hauz Khas, New Delhi – 110016 India +91 - 11 - 41637354 +91 – 9910049899 +91 - 11 - 2685 4003 +91 - 11 - 2685 4043 Service / Local Centers Fremont, New York Darlinghurst, California, USA New South Wales, USA Australia +1 - 408 - 431 – 0451 +1-215-353-6472 +61 - 403 - 657930 Email Id: contact@pboplus.com

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PBOPlus - About Us

  • 1. Building Capability to Enhance Competitive Value Mix for Customer Through Process and People Management Consultancy Services for Process Based Organization Design
  • 2. Provides End-to-End Process Based Organization Design Solution PBO PLUS.COM :AN OVERVIEW Mission: Partner with company to put them on customer value creating path and simultaneously slashing waste across the value chain by building processes and leveraging people Consists of a Group of People having collectively 400 man Years’ of Global Experience in • Process Centric Business Organization Design (PBBD) • Business Process Reengineering (BPR) • Niche Process Intervention (NPI) Supported by a panel of domain experts 100+ engagements globally, across sectors Engages with clients for Design and Implementation
  • 3. has in depth experience in several Practice areas with focused teams in each OUR SERVICES Management Consultancy Services PBOplus.com PerformancePlus. BPRPlus.com 5EPlus.com 7Starplus.net
  • 4. Believes in Partnering with Customers till the Results are Realized THEME of ASSOCIATIONS Building Block of Our Associations Business Unearth Partnering Collaboration Working Live Focus Core Issues Together Together
  • 5. Believes in building an organization from the point of consumers (design the organization with outside-in approach, customer at the centre) PBO Maturity Continuum PBO Capability Parameter Time Frame (Year)** Stage 1Y 2Y 3Y 4Y 5Y PBO1 Efficiency NVA Elimination PBO2 Operational Effectiveness TCEC (Timely, Complete, Error Free and Convenient) PBO3 Operational Effectiveness Customer Value Element-3 Year Journey PBO4 Operational Effectiveness Reliability of Resources PBO5 Operational Effectiveness Variability of Process PBO6 Operational Effectiveness Agility PBO7 Operational Effectiveness Scalability PBO8 Edge-Segment Customer Value Element for strategic positioning PBO9 Edge-Segment Local Life time V/C Ratio (Value Cost Equation) PBO10 Edge-Global Leverage multiple Customer Value Elements for Edge in each market **-Time Frame shall depend upon the nature/size/complexity/maturity of the Organization
  • 6. Believes in building an organization from the point of consumers (design the organization with outside-in approach, customer at the centre) PBO Gain (Low Hanging Gains/ Hanging at Medium Height) Performance Attribute Trend Quantum of Gain Process Cycle Time Cycle Time Reduction: 25 to 90% Touch Point Reduce by 75 to 80% Manpower and Manpower Cost • Manpower reduction- 30 to 50% • Manpower Cost – 25 to 35% Customer Satisfaction (ETDBW) Improve 25 to 75% VAR (Value Add Ratio) Improve by 2 to 5 times Asset Productivity/OEE Improve by 5 to 40% Cost of Production Reduce by 15 to 30%
  • 7. works with customers with the objectives of getting to know the business to the core and evolve business solutions which are relevant, focused and sure to produce results Nine-Phase Methodology for Project Implementation Design Phase Implementation Audit and • Exploration and Discovery Phase • Current Reality Assessment Phase Fine Tune Divergent Converge Phase Phase • Formation of Committees, Project Teams • Performance Management Through Software • Capital • Risk Mitigation • Awakening • High Level Design • Cut in & Cut Out • Analysis • Detail Design • Show case • Full Scale Organization Wide Deployment Assignment may start with the diagnostic phase-where high level rough cut gains are evaluated based on broad critical analysis
  • 8. Believes in people energy and work very closely to build capability in people who are going to steer the project Transitioning to PBO Divergent Phase, Awakening Exploration and Discovery Phase 6 Internal Assessment 5 for Transitioning 4 Rich Picture Multi round 3 brainstorming Learning/Lessons 2 from businesses with edge Breaking the 1 shell Best Flexible Mind For exploration
  • 9. Build Distinctive design/solution for desired deliverables Create Design fit organization (truly differentiated organization) Transitioning to PBO Divergent Phase, Analysis (AS-IS) Current Reality Assessment 6 IT, Physical Infrastructure, 5 Communication Effectiveness Manpower 4 Productivity 3 Current Asset Material 2 Productivity 1 OEE Analysis Customer Value Construct (Score)
  • 10. Partner with company to put them on customer value creating path and simultaneously slashing waste across the value chain by building processes and leveraging people Transitioning to PBO, Design Phase Building Capability in Broad Framework Core Processes to Profitably Deliver Value to Customer PBO Business Design Business Process Customer Value Growth and Competitive Strategy Customer
  • 11. Aims at designing the Process Based Organization for flawless Execution Transitioning to PBO Design Phase 4 13 Integrating Units (IU) Shared Services Units (SSU) Performance Centre of Excellence (COE) Management System 2 5 9 14 Value Low Cost Reward, Empowerment Convergence Automation Recognition, Points Compensation 1 6 10 15 18 Design Customer Value Information Team Process Risk High Level Design, Construct (Score) Technology Selection Development Management Detail Design 3 7 11 16 Core Process Physical and Nine Zero People (Business Units) Communication Journey Development Infrastructure 8 12 17 Team Size, Transition 7 Star Team Based Management Individual Working (TBW) Competence Journey
  • 12. We work very closely with the client with the objectives of building organization capability to manage the entire transition process smoothly Transitioning to PBO Implementation Phase 4 Risk Mitigation 2 Project Management 5 Through Software Cut in and 1 Cut Out Committees, Project Teams Implementation and sub teams 6 Show Case 3 7 Capital Organization Wide Deployment
  • 13. We work very closely with the client with the objectives of building organization capability to manage the entire transition process smoothly Transitioning to PBO Audit and Fine Tune 4 Audit for 2 Customer Gain Audit for People 5 Development Audit for Productivity of 1 Resources Audit and Audit for IT Assimilation 6 Audit for Fine Tune Revenue Gain 3 and Cost Gain Audit for Process 7 Improvement Fine Tuning of Processes
  • 14. We have more than 30 years’ of consultancy experience in India, clients include India Third largest tyre manufacturer in India Largest manufacturers of electrical equipments in India Largest super specialty hospital in India Second largest paper manufacturer in India Largest manufacturer of engineering equipments in India Largest textile manufacturer in India Leading urea manufacturer in India Terry towel manufacturing in supplying to leading stores in US and Europe Fourth Largest Manufacturer of PET film in the world Largest sugar manufacturer in India Leaders in oil, fat and vanaspati Largest manufacturer of shoes in India by numbers Largest Housing Finance Corporation in India Leading Global Graphite Electrode manufacturer in India Largest Public Sector Bank of India List includes clients of PBOPLUS.com and it’s core team members
  • 15. Rich experience of working with clients across the sectors globally, clients include USA and Europe • Global engineering company across all continents • Top management consulting firm • British Utilities Corporation • Water/wastewater equipment and services in US • Leading financial services company • Global engineering company in US • Global telecom company • Electrical equipment distributor • Diversified manufacturing and Technology Company List includes clients of PBOPLUS.com and it’s core team members
  • 16. Contact us Strategic HQ Operation HQ Greater Kailash Part 2, 27-H, 2nd Floor, New Delhi – 110048, Jia Sarai, India Hauz Khas, New Delhi – 110016 India +91 - 11 - 41637354 +91 – 9910049899 +91 - 11 - 2685 4003 +91 - 11 - 2685 4043 Service / Local Centers Fremont, New York Darlinghurst, California, USA New South Wales, USA Australia +1 - 408 - 431 – 0451 +1-215-353-6472 +61 - 403 - 657930 Email Id: contact@pboplus.com