Pregnant women affected by social factors are hesitant to take antenatal health services. The responsibility of health care provider increases for taking care of this category of pregnant women.
2. CATEGORIES OF PREGNANT
WOMEN
Women who misuse substances
Women who are recent migrants, asylum seekers or refugee and
who have difficulties reading or speaking English
Young women aged under 20
Women who experience domestic abuse
3. AFFECTING COMPLEX SOCIAL
FACTORS
Some pregnant woman with complex social factors are discouraged from
using antenatal care services.
Overwhelmed by the involvement of multiple agencies
Not familiar with antenatal care services
Practical problems that make it difficult for them to attend antenatal
appointments
Finding hard to communicate with healthcare staff
Anxious about the attitudes of healthcare staff
4. ME THODS OF ADDRE SSING PROBL E MS
Improve service organization
Provide training for healthcare staff
Enhance care delivery
5. IMPROVE SERVICE ORGANIZATION
Work with
Social care commissioners and providers
Service for migrants, refugees and asylum seekers
Substance misuse services
Domestic abuse support services
Housing services
Education authorities
Third-sector agencies
6. RECOMMENDATIONS
Tailor services to meet the needs of the local population
• Maintain records for the no of woman presenting for antenatal care with
complex social factors
• Maintain records for each complex social factor grouping
• Maintain records for attendance of appointments by no of woman in
each complex social factor grouping
Involve woman in their antenatal care
• Record, monitor and use as guide the women’s response on satisfaction of
services
• Involve women and their families in determining local needs
• Enable women to take a copy of their hand-held maternity notes when
moving from one area or hospital to another
8. RE COMME NDATION
Provide training on multi-agency needs assessment and
information sharing
9. ENHANCE CARE DELIVERY
Work with:
Social care professionals
Substance misuse services
Midwives and doctors with specific expertise (e.g. in the care of women who
misuse substances)
Domestic abuse support workers
Sexual health services
Interpreters
Link workers
GPs
10. RE COMME NDATIONS
Give information and offer referral at the first contact
Reinforce contact at the booking appointment
Coordinate care
Communicate sensitively
Keep the hand-held maternity notes up to date
11. RE COMME NDATIONS
Offer referral to a substance misuse program
Offer information and support
Work with social care professionals to provide supportive and
coordinated care
12. P R E G N A N T W O M E N W H O A R E R E C E N T M I G R A N T S ,
A S Y L U M S E E K E R S O R R E F U G E E S O R H AV E
D I F F I C U L T Y I N R E A D I N G O R S P E A K I N G E N G L I S H
Issues:
May not make full use of antenatal care services
Unfamiliarity with the health service
Finding hard to communicate with healthcare staff
Resolution:
Use variety of means to communicate with women
Telling women about antenatal care services and how to use them
Undertaking training in the specific needs of women in these groups
13. RECOMMENDATION
Adapt antenatal services to meet local needs
Work with other agencies
Allow enough time for interpretation
Provide accessible information about pregnancy and how to find and use
antenatal services in a variety of :
• Formats such as posters, notices, leaflets, photgraphs, drawings/diagrams,
online video clips, audio clips and DVDs, interactive educational module
• Settings, including pharmacies, community centers, faith groups and centers,
GP surgeries, family planning clinics, children’s centers, reception centers and
hostels
• Languages
14. TRAINING FOR
HEALTHCARE STAFF
Specific health needs of women such as needs arising from female
genital mutilation or HIV
Specific social, religious and psychological needs of women in
these groups
The most recent government policies on access and entitlement to
care for recent migrants, asylum seekers and refugees
15. RECOMMENDATION
Offer information on access and entitlement to healthcare
Disscuss the importance of keeping her handheld maternity record with her at
all times
Avoid making assumptions based on woman’s culture, ethnic origin or religious
beliefs
Provide woman with interpreter who can communicate with her in her preferred
language
Ask the woman about her understanding of what she has been told to ensure
she has understood it correctly
16. REFERENCE
http://www.jhpiego.org/en/node/1191 (MCHIP)
http://www.guardian.co.uk/global-
development/video/2012/dec/05/female-genital-mutilation-women-
video
Molly Melching, founder of NGO Toshan
http://www.guardian.co.uk/global-
development/gallery/2013/feb/11/snapshots-suffering-survival-women-
africa#/?picture=403732993&index=16
http://www.jhpiego.org/en/node/1191
Editor's Notes
Discuss need for antenatal careOffer a booking appointment in the first trimester if she wants to keep pregnancy or referral to sexual health services if she is considering terminationGive a phone number to tell healthcare professional if her address changesGive her out-of-hours phone number, hospital triage contact, labour ward or birth centerInitiate a multi-agency needs assessment including safeguarding issuesRespect woman’s right to confidentiality and sensitively discuss her fears in a non-judgemental mannerTell her why and when information may need to be shared with other agenciesTo allow for discussion of sensitive issues, provide each woman with a one-to-one consultation, without partners, family members or legal guardians present, on at least one occasionMake sure the hand-held maternity notes contain a full record of care and the results of all antenatal tests.
Named midwife or doctor should tell the woman about additional services such as drug and alcohol misuse support service and encourage her to use them according to her needsOffer information about the potential effects of substance misuse on her unborn baby and what to expect when the baby is born such as medical care the babay might need, where the baby will be cared for , any potential involvement of social servicesOffer information about help with transport to appointments if needed to support her attendanceUse a variety of methods to remind her about upcoming and missed appointmentsAddress the woman’s fears about involvement of children’s services and potential removal of her child by giving her information tailored to her needsAddress her feelings of guilt about her substance misuse and potential effects on her baby
Monitor emergent local needs and plan and adjust services accordingly as they may not make full use of antenatal care services because of unfamiliarity with the health service or find it hard to communicate with healthcare staffWork with local agencies that provide housing and other services for recent migrants, asylum seekers and refugees to ensure the antenatal care services have accurate information about current address and contact detailsOffer flexibility on the number and length of appointmentsProvide information in a variety of :Formats such as posters, notices, leaflets, photographs, drawings/diagrams, online video clips, audio clips and DVDsLanguagesSettings including pharmacies, community centers, faith groups and centers, GP surgeries, family planning clinics, children’s centers, reception centers and hostels