The document discusses how Mormons teach brand engagement through community and empathy. It argues that robots will eventually match and possibly surpass human levels of empathy. Design and behavior will determine whether robots make us feel understood or make us fear them. The key is developing robots' empathic capabilities through a "circle of empathy" inspired by Mormons.
1 of 67
More Related Content
Presentation Jan De Coster for STIMA Students 2014