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Protection and referral for CBP members.ppt

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Mohammed Nizam
Mohammed Nizam

Protection in humanitarian responses is very important· and it is heart· of all humanitarian activities . Effective referral· through updated referral· pathways is vital for protection· responses . To ensure· community· resilience for protection· risk· mitigation and prevention· , capacity-building on referral· pathways is essential· . The slides for this topic· helps you to guide· some basic knowledge· to teach· CBP members on that.

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PROTECTION Referral for Community Based Protection Members Prepared by: Mohammed Zafor Ullah Nizam Email: mzuntraining@gmail.com https://traininganddevelopment.xyz
Guidelines  Referrals are:  Way to ensure beneficiary receives the appropriate service  Way to reduce risk of the beneficiary  Way to support the community  Referrals are not:  Supposed to find out the solution  Counselling sessions  Detailed interviews or investigations
Principles of Referrals 1.Confidentiality 2.Informed Consent 3.Respect 4.Non-judgemental 5.Listening Patiently
Do: What can you do in Referral DO listen to the person without asking questions. DO be aware of and set aside your own judgment DO respect the right of the survivors to make their own decision. Inform, DO NOT give advice. DO limit the number of people informed about the case (refer the case confidentially to appropriate GBV Inform focal point, and only with the informed consent
DONT’S -DO NOT force help on people, be intrusive or pushy. -DO NOT pressure the survivor into providing information or further details. -DO NOT doubt or contradict the survivor. -DO NOT investigate the situation or provide advice. -DO NOT mediate between the survivor and the perpetrator or a third person e.g family. --DO NOT write down or share the details of the incident or personal details of the survivor. -DO NOT assume you know what a survivor wants or need; some action may put the survivor at further risk of stigma, retaliation or harm. -Once a GBV referral has been made, DO NOT ask for extra information or contact the survivor direct.
 Respectful behavior  Appropriate and necessary questions  Active listening and supportive messages  Privacy and confidentiality  Decision, needs and wishes of the person  Accountability Guidelines in Protection work for Staff/ volunteer/ Enumerators / Protection committee members
In camp or Host, how you refer.  1. Keep update service mapping.  2. communicate with service related focal person  3. Update your team members and community volunteers also.  4. Keep update contact number and location  5. Maintain communication tree / channel
Contact information: Mohammed Zafor Ullah Nizam Email: mzuntraining@gmail.com https://traininganddevelopment.xyz

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Protection and referral for CBP members.ppt

  • 1. PROTECTION Referral for Community Based Protection Members Prepared by: Mohammed Zafor Ullah Nizam Email: mzuntraining@gmail.com https://traininganddevelopment.xyz
  • 2. Guidelines  Referrals are:  Way to ensure beneficiary receives the appropriate service  Way to reduce risk of the beneficiary  Way to support the community  Referrals are not:  Supposed to find out the solution  Counselling sessions  Detailed interviews or investigations
  • 3. Principles of Referrals 1.Confidentiality 2.Informed Consent 3.Respect 4.Non-judgemental 5.Listening Patiently
  • 4. Do: What can you do in Referral DO listen to the person without asking questions. DO be aware of and set aside your own judgment DO respect the right of the survivors to make their own decision. Inform, DO NOT give advice. DO limit the number of people informed about the case (refer the case confidentially to appropriate GBV Inform focal point, and only with the informed consent
  • 5. DONT’S -DO NOT force help on people, be intrusive or pushy. -DO NOT pressure the survivor into providing information or further details. -DO NOT doubt or contradict the survivor. -DO NOT investigate the situation or provide advice. -DO NOT mediate between the survivor and the perpetrator or a third person e.g family. --DO NOT write down or share the details of the incident or personal details of the survivor. -DO NOT assume you know what a survivor wants or need; some action may put the survivor at further risk of stigma, retaliation or harm. -Once a GBV referral has been made, DO NOT ask for extra information or contact the survivor direct.
  • 6.  Respectful behavior  Appropriate and necessary questions  Active listening and supportive messages  Privacy and confidentiality  Decision, needs and wishes of the person  Accountability Guidelines in Protection work for Staff/ volunteer/ Enumerators / Protection committee members
  • 7. In camp or Host, how you refer.  1. Keep update service mapping.  2. communicate with service related focal person  3. Update your team members and community volunteers also.  4. Keep update contact number and location  5. Maintain communication tree / channel
  • 8. Contact information: Mohammed Zafor Ullah Nizam Email: mzuntraining@gmail.com https://traininganddevelopment.xyz