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Case Study: Engaging PVR fans on Facebook




  How AliveNow helped engage the movie-crazy
  audience on the PVR Cinemas Facebook page.
The Challenge

 • PVR Cinemas on Facebook (www.facebook.com/MoviesAtPVR) is the
   official Facebook page with thousands of fans.

 • PVR approached us to see what interesting, creative and viral
   ideas we had in mind to engage with the large fan base on the
   page.

 • The audience on the page were young and outgoing in nature. They
   also had a passion for movies and were fans of many actors, directors,
   films, etc. In general we could say that the knowledge level of these
   fans for movies was high.

 • We came up with a simple but viral application on Facebook to
   engage with the audience on PVR and the campaign was a huge
   success!
Strategy and approach
• Knowing that the audience on the PVR page were very passionate about
  movies in general, we decided to reward the ones with the best
  knowledge of movies, actors, directors, etc.

• We came up with the PVR Film Quotient application.
• In this application, a user has to answer five simple questions about movie
  trivia from Bollywood and Hollywood and if they scored 100% they were
  rewarded with a PVR movie ticket!

• We used the Facebook application platform and the Facebook Ads
  platform to reach the right audience and achieve the desired results.
PVR Film Quotient Application - Landing Page
                                Application
                                Landing page
                                Once the user lands
                                on the page, they
                                have to LIKE the page
                                to enter the app and
                                take part.

                                If a user doesn’t LIKE
                                the page he/she
                                cannot take part in
                                the quiz.
Rules
After LIKING the
page, the rules
of the contest
are shown.

After reading
them, they have
to click on NEXT.
PVR Film Quotient Application - Take the Quiz
                                Take the Quiz!
                                After “Allowing” the
                                app on Facebook
                                they will be directed
                                to this page where a
                                user has to click on
                                “TAKE THE QUIZ” to
                                find out how good
                                their Film Quotient is!
PVR Film Quotient Application - Answering Qs
                                                       Answering Questions
                                                       After clicking on “TAKE
                                                       THE QUIZ” the questions
                                                       begin appearing.

                                                       1. A user has to answer
                                                          a total of 5 questions.
                                                       2. These questions are
                                                          chosen from a
                                                          database of over
                                                          150 questions.
                                                       3. Every question has a
                                                          10 second timer. So
                                                          it’s hard to Google
Above, you see a text question. There are also video      an answer.
questions, where a user has to watch a video and
answer a question and picture questions, where they
have to identify an actor, a scene, etc.
PVR Cinemas - PVR Film Quotient Application
                                                        Once on the 5th
                                                        question, the user has
                                                        to click FINISH to go to
                                                        the next screen to
                                                        view their score and
                                                        enter their contact
                                                        details.




This is a Hollywood question. Questions were asked from Hollywood
and Bollywood. There were all kinds of questions related to movies,
actors, directors, producers, music, cinematography, awards, etc.
PVR Film Quotient Application - Finishing
                                      Finishing the
                                      Quiz
                                      After answering
                                      all 5 questions,
                                      your score will
                                      be displayed.

                                      The email id
                                      and name are
                                      automatically
                                      captured, but
                                      the user has to
                                      fill in their
                                      mobile number
                                      and city and
                                      click SUBMIT.
PVR Film Quotient Application - Wall Posting
                       Auto-Posting on the user’s
                       Facebook Wall
                       After taking the quiz and submitting
                       their score, an automatic wall post via
                       the PVR Movie Quiz application is
                       posted on the users wall.

                       It says how much the user scored
                       and prompts their friends to take
                       the quiz and test their Film
                       Quotient. This adds to the virality of
                       the application because for every
                       user who takes the quiz, this
                       message gets posted on their wall!
PVR Film Quotient Application - On the Newsfeed
                                       Appears in
                                       the newsfeed
                                       as well
                                       Once the user
                                       takes the quiz
                                       and submits
                                       details, besides
                                       appearing on
                                       their wall, it also
                                       appears in their
                                       friends newsfeed,
                                       spreading the
                                       viral reach of the
                                       application.
PVR Film Quotient Application - Re-taking the Quiz
                                      Re-taking the
                                      Quiz
                                      A re-take of the quiz
                                      is allowed ONLY
                                      after 48 hours. So if
                                      the same user
                                      comes back to the
                                      application, this
                                      countdown clock is
                                      displayed with the
                                      time remaining
                                      before they can re-
                                      take the quiz.
Promoting the PVR Film Quotient Application




Promoting the contest on the PVR page
There were regular status updates on the PVR page promoting the
application and asking users to take part and WIN PVR tickets!
Promoting via Targeted Facebook Ads




 • Besides engaging the existing audience of PVR, we also wanted to reach
   a new audience via highly targeted Facebook ads.
 • We used targeted facebook ads in a very well manner with many
   targeting criteria to reach the right untapped audience.

 • Targeting was done based on the following:
    •   First only in cities where PVR had theaters.
    •   Then targeting users who had LIKED - celebrity actor/actress pages, movie
        pages, directors and musicians pages, generic movie related pages, movie
        awards pages, etc.
    •   This way, we reached the right audience and got optimal ROI on the ad
        spend done.
The Results - PVR Film Quotient Campaign
 • The PVR Film Quotient application was live on the Facebook page and
   ran for a period of 3 weeks.

 • During the three week period, the response was overwhelming, on all
   parameters, the campaign was a success. Few important numbers are
   given below. Details of the same are given in the next few slides.


  Parameter        Time period Number
  No. of New                    7,500+ New Likes. Page went from 63,000
                   3 weeks
  LIKES                         to 70,000+ likes in 3 weeks.
  No. of entries
                   3 weeks      Approx 1700 entries in all.
  to the contest
  No. of ticket
                   NA           Approx 240 winners got PVR Tickets.
  winners
Some more Numbers - PVR Application
 • Story Impressions - 1,27,796 story impressions
 Story impressions are basically the number of times the “automated wall
 post” on a persons wall was seen by everyone. So1,700+ posts led to over 1.2
 Lakh story impressions. These are seen on the FB newsfeed and profiles.

 • Application Installs - Males 77% and 23% Females
 The application was used more by males, as 77% of all participants were
 males and 23% were females.

 • Top 3 Cities: Mumbai, Delhi & Bangalore
 The top 3 cities where this app was used was: Mumbai first, then Delhi
 followed by Bangalore.

 • Application Rating - 4.6 on 5.0
 All Apps on Facebook can be rated by users based on functionality, UI, ease
 of use, etc. The PVR App was rated 4.6/5.0 by users.
Thank You!
For more details regarding the PVR Cinemas
   Film Quotient Campaign, write to us at
  contact@alivenow.in with your queries.
 Visit us at www.alivenow.in to learn more.
PVR Cinemas Social Media Case study by AliveNow

More Related Content

PVR Cinemas Social Media Case study by AliveNow

  • 1. Case Study: Engaging PVR fans on Facebook How AliveNow helped engage the movie-crazy audience on the PVR Cinemas Facebook page.
  • 2. The Challenge • PVR Cinemas on Facebook (www.facebook.com/MoviesAtPVR) is the official Facebook page with thousands of fans. • PVR approached us to see what interesting, creative and viral ideas we had in mind to engage with the large fan base on the page. • The audience on the page were young and outgoing in nature. They also had a passion for movies and were fans of many actors, directors, films, etc. In general we could say that the knowledge level of these fans for movies was high. • We came up with a simple but viral application on Facebook to engage with the audience on PVR and the campaign was a huge success!
  • 3. Strategy and approach • Knowing that the audience on the PVR page were very passionate about movies in general, we decided to reward the ones with the best knowledge of movies, actors, directors, etc. • We came up with the PVR Film Quotient application. • In this application, a user has to answer five simple questions about movie trivia from Bollywood and Hollywood and if they scored 100% they were rewarded with a PVR movie ticket! • We used the Facebook application platform and the Facebook Ads platform to reach the right audience and achieve the desired results.
  • 4. PVR Film Quotient Application - Landing Page Application Landing page Once the user lands on the page, they have to LIKE the page to enter the app and take part. If a user doesn’t LIKE the page he/she cannot take part in the quiz.
  • 5. Rules After LIKING the page, the rules of the contest are shown. After reading them, they have to click on NEXT.
  • 6. PVR Film Quotient Application - Take the Quiz Take the Quiz! After “Allowing” the app on Facebook they will be directed to this page where a user has to click on “TAKE THE QUIZ” to find out how good their Film Quotient is!
  • 7. PVR Film Quotient Application - Answering Qs Answering Questions After clicking on “TAKE THE QUIZ” the questions begin appearing. 1. A user has to answer a total of 5 questions. 2. These questions are chosen from a database of over 150 questions. 3. Every question has a 10 second timer. So it’s hard to Google Above, you see a text question. There are also video an answer. questions, where a user has to watch a video and answer a question and picture questions, where they have to identify an actor, a scene, etc.
  • 8. PVR Cinemas - PVR Film Quotient Application Once on the 5th question, the user has to click FINISH to go to the next screen to view their score and enter their contact details. This is a Hollywood question. Questions were asked from Hollywood and Bollywood. There were all kinds of questions related to movies, actors, directors, producers, music, cinematography, awards, etc.
  • 9. PVR Film Quotient Application - Finishing Finishing the Quiz After answering all 5 questions, your score will be displayed. The email id and name are automatically captured, but the user has to fill in their mobile number and city and click SUBMIT.
  • 10. PVR Film Quotient Application - Wall Posting Auto-Posting on the user’s Facebook Wall After taking the quiz and submitting their score, an automatic wall post via the PVR Movie Quiz application is posted on the users wall. It says how much the user scored and prompts their friends to take the quiz and test their Film Quotient. This adds to the virality of the application because for every user who takes the quiz, this message gets posted on their wall!
  • 11. PVR Film Quotient Application - On the Newsfeed Appears in the newsfeed as well Once the user takes the quiz and submits details, besides appearing on their wall, it also appears in their friends newsfeed, spreading the viral reach of the application.
  • 12. PVR Film Quotient Application - Re-taking the Quiz Re-taking the Quiz A re-take of the quiz is allowed ONLY after 48 hours. So if the same user comes back to the application, this countdown clock is displayed with the time remaining before they can re- take the quiz.
  • 13. Promoting the PVR Film Quotient Application Promoting the contest on the PVR page There were regular status updates on the PVR page promoting the application and asking users to take part and WIN PVR tickets!
  • 14. Promoting via Targeted Facebook Ads • Besides engaging the existing audience of PVR, we also wanted to reach a new audience via highly targeted Facebook ads. • We used targeted facebook ads in a very well manner with many targeting criteria to reach the right untapped audience. • Targeting was done based on the following: • First only in cities where PVR had theaters. • Then targeting users who had LIKED - celebrity actor/actress pages, movie pages, directors and musicians pages, generic movie related pages, movie awards pages, etc. • This way, we reached the right audience and got optimal ROI on the ad spend done.
  • 15. The Results - PVR Film Quotient Campaign • The PVR Film Quotient application was live on the Facebook page and ran for a period of 3 weeks. • During the three week period, the response was overwhelming, on all parameters, the campaign was a success. Few important numbers are given below. Details of the same are given in the next few slides. Parameter Time period Number No. of New 7,500+ New Likes. Page went from 63,000 3 weeks LIKES to 70,000+ likes in 3 weeks. No. of entries 3 weeks Approx 1700 entries in all. to the contest No. of ticket NA Approx 240 winners got PVR Tickets. winners
  • 16. Some more Numbers - PVR Application • Story Impressions - 1,27,796 story impressions Story impressions are basically the number of times the “automated wall post” on a persons wall was seen by everyone. So1,700+ posts led to over 1.2 Lakh story impressions. These are seen on the FB newsfeed and profiles. • Application Installs - Males 77% and 23% Females The application was used more by males, as 77% of all participants were males and 23% were females. • Top 3 Cities: Mumbai, Delhi & Bangalore The top 3 cities where this app was used was: Mumbai first, then Delhi followed by Bangalore. • Application Rating - 4.6 on 5.0 All Apps on Facebook can be rated by users based on functionality, UI, ease of use, etc. The PVR App was rated 4.6/5.0 by users.
  • 17. Thank You! For more details regarding the PVR Cinemas Film Quotient Campaign, write to us at contact@alivenow.in with your queries. Visit us at www.alivenow.in to learn more.