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Qm0024 managing quality in organizations

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This document provides information about obtaining fully solved assignments for the MBA semester 4 course "Managing Quality in Organizations". It includes the course code, credits, and evaluation scheme. Six sample questions from the assignment are provided along with partial answers for each. The questions cover topics like organizing for quality management, leadership theories, total quality management programs, performance measurement, change management models, and short notes on corporate social responsibility. Students are instructed to contact the email address or phone number provided to receive the fully solved assignments.

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Dear students get fully solved assignments Send your semester & Specialization name to our mail id : help.mbaassignments@gmail.com or call us at : 08263069601 ASSIGNMENT DRIVE SPRING 2016 PROGRAM Master of Business Administration- MBA SEMESTER 4 SUBJECT CODE & NAME QM0024: MANAGING QUALITY IN ORGANIZATIONS BK ID B1931 CREDITS & MARKS 4 Credits, 60 marks Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme. Question.1. What is meant by ‘organizing’? Explain the need for organizing. Discuss the role ofTop Management in Organizing for Quality Management. Answer:Organising is a step-by-step process. At each step, an important task is performed by the administrators working at the top-level of management. While organising, the top managers carry out following important tasks:- In thisgeneral eight-steppedprocess,the topmanagementfirstfixes the common objectives of the organisation. In the second step, they (top management) identify all the activities (i.e. works or jobs) which are required to achieve these predefined objectives. In the third step, they group similar (related) activities and make their individual departments. In the fourthstep,theydefine the responsibilities(duties) of all the staff members (employees and managers). Question.2 Define the term ‘Leadership’. Describe the major leadership theories.
Answer: Leadershipisbotharesearcharea and a practical skill,regardingthe abilityof an individual or organization to "lead" or guide other individuals, teams, or entire organizations. Controversial viewpointsare presentinthe literature,amongEasternand Western approaches to leadership, and also within the West, on US vs. European approaches. In US academic environments leadership is definedas"aprocessof social influence inwhichapersoncanenlistthe aidand support of others in the accomplishment of a common task". The Trait Theory of Leadership: The search for the characteristics or traits of effective leaders has beencentral tothe studyof leadership. Underlying this research is the assumption that leadership capabilitiesare rootedincharacteristicspossessedbyindividuals.Researchinthe fieldof traittheory has shown significant positive relationships Question.3.Explain - Rewards and recognition programs are the important component of anyTQM program. Answer:Rewardsandrecognition are consideredpowerful tools, which are used by an organization to motivate its employees. Rewardsandrecognitionare remunerationbasedsystems, which include bonus, perks, allowances and certificates. Types of Remuneration Methods Question.4 Define performance measurement. Explain why it is needed for an organization? Answer:Performance measurement is the process of collecting, analyzing and/or reporting informationregardingthe performance of anindividual,group,organization, system or component. It can involve studying processes/strategies within organizations, or studying engineeri ng processes/parameters/phenomena, to see whether output are in line with what was intended or should have been achieved. Performance measurement has been defined by Question.5.Explain Kotter’s Eight step Model of Change Management
Answer:To successfully react to windows of opportunity, regardless of the focus — innovation, growth,culture,coststructure,technology — anew methodologyof change leadership is required. Thirtyyearsof researchbyleadershipguruDr.JohnKotterhave proventhat 70% of all major change effortsin organizations fail. Why do they fail? Because organizations often do not take the holistic approach required to see the change through. Question.6.Write short notes on: a) Corporate Social Responsibility (CSR) Answer: Corporate social responsibility(CSR,alsocalledcorporate conscience,corporate citizenship or responsiblebusiness) isaformof corporate self-regulationintegratedinto a business model. CSR policyfunctionsasa self-regulatorymechanismwherebyabusiness monitors and ensures its active compliance with the spirit of the law, ethical standards and national or international norms. With some models,afirm'simplementationof CSRgoesbeyondcompliance and engages in "actions that appear to further some social good, beyond the b) CSR Initiatives in India Answer:Corporate social responsibilityisnecessarilyanevolvingtermthat does not have a standard definitionorafullyrecognizedsetof specificcriteria.Withthe understanding that businesses play a keyrole on joband wealthcreationinsociety,CSRisgenerallyunderstoodto be the way a company achievesa balance or integration of economic, environmental ,and social imperatives while at the same time addressing shareholder and stakeholder expectations. CSR is generally accepted as applyingtofirmswherever they operate in the domestic and global economy. The way businesses engage/involve the shareholders, employees, customers, Dear students get fully solved assignments Send your semester & Specialization name to our mail id : help.mbaassignments@gmail.com or call us at : 08263069601

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Qm0024 managing quality in organizations

  • 1. Dear students get fully solved assignments Send your semester & Specialization name to our mail id : help.mbaassignments@gmail.com or call us at : 08263069601 ASSIGNMENT DRIVE SPRING 2016 PROGRAM Master of Business Administration- MBA SEMESTER 4 SUBJECT CODE & NAME QM0024: MANAGING QUALITY IN ORGANIZATIONS BK ID B1931 CREDITS & MARKS 4 Credits, 60 marks Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme. Question.1. What is meant by ‘organizing’? Explain the need for organizing. Discuss the role ofTop Management in Organizing for Quality Management. Answer:Organising is a step-by-step process. At each step, an important task is performed by the administrators working at the top-level of management. While organising, the top managers carry out following important tasks:- In thisgeneral eight-steppedprocess,the topmanagementfirstfixes the common objectives of the organisation. In the second step, they (top management) identify all the activities (i.e. works or jobs) which are required to achieve these predefined objectives. In the third step, they group similar (related) activities and make their individual departments. In the fourthstep,theydefine the responsibilities(duties) of all the staff members (employees and managers). Question.2 Define the term ‘Leadership’. Describe the major leadership theories.
  • 2. Answer: Leadershipisbotharesearcharea and a practical skill,regardingthe abilityof an individual or organization to "lead" or guide other individuals, teams, or entire organizations. Controversial viewpointsare presentinthe literature,amongEasternand Western approaches to leadership, and also within the West, on US vs. European approaches. In US academic environments leadership is definedas"aprocessof social influence inwhichapersoncanenlistthe aidand support of others in the accomplishment of a common task". The Trait Theory of Leadership: The search for the characteristics or traits of effective leaders has beencentral tothe studyof leadership. Underlying this research is the assumption that leadership capabilitiesare rootedincharacteristicspossessedbyindividuals.Researchinthe fieldof traittheory has shown significant positive relationships Question.3.Explain - Rewards and recognition programs are the important component of anyTQM program. Answer:Rewardsandrecognition are consideredpowerful tools, which are used by an organization to motivate its employees. Rewardsandrecognitionare remunerationbasedsystems, which include bonus, perks, allowances and certificates. Types of Remuneration Methods Question.4 Define performance measurement. Explain why it is needed for an organization? Answer:Performance measurement is the process of collecting, analyzing and/or reporting informationregardingthe performance of anindividual,group,organization, system or component. It can involve studying processes/strategies within organizations, or studying engineeri ng processes/parameters/phenomena, to see whether output are in line with what was intended or should have been achieved. Performance measurement has been defined by Question.5.Explain Kotter’s Eight step Model of Change Management
  • 3. Answer:To successfully react to windows of opportunity, regardless of the focus — innovation, growth,culture,coststructure,technology — anew methodologyof change leadership is required. Thirtyyearsof researchbyleadershipguruDr.JohnKotterhave proventhat 70% of all major change effortsin organizations fail. Why do they fail? Because organizations often do not take the holistic approach required to see the change through. Question.6.Write short notes on: a) Corporate Social Responsibility (CSR) Answer: Corporate social responsibility(CSR,alsocalledcorporate conscience,corporate citizenship or responsiblebusiness) isaformof corporate self-regulationintegratedinto a business model. CSR policyfunctionsasa self-regulatorymechanismwherebyabusiness monitors and ensures its active compliance with the spirit of the law, ethical standards and national or international norms. With some models,afirm'simplementationof CSRgoesbeyondcompliance and engages in "actions that appear to further some social good, beyond the b) CSR Initiatives in India Answer:Corporate social responsibilityisnecessarilyanevolvingtermthat does not have a standard definitionorafullyrecognizedsetof specificcriteria.Withthe understanding that businesses play a keyrole on joband wealthcreationinsociety,CSRisgenerallyunderstoodto be the way a company achievesa balance or integration of economic, environmental ,and social imperatives while at the same time addressing shareholder and stakeholder expectations. CSR is generally accepted as applyingtofirmswherever they operate in the domestic and global economy. The way businesses engage/involve the shareholders, employees, customers, Dear students get fully solved assignments Send your semester & Specialization name to our mail id : help.mbaassignments@gmail.com or call us at : 08263069601