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Ray Windless Working Overview Oct 10

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The document discusses enabling agile working programs to improve services and workplaces without boundaries. It outlines benefits of agile working including releasing £200m in gross benefits, new workspace design and consolidation. Challenges of agile working like ICT literacy levels are addressed with training. Agile working in practice allows remote access to information, quick customer response and excellent customer service. Benefits to teams include better time management, quicker response time and improved work-life balance.

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Working for the Future (WFTF) Programme ‘Enabling’ Agile Working Ray Windless Director, Partnership Development Service Birmingham “ Enabling better services and workplaces … without boundaries”
Outcomes
Benefits
Agile working vision
Agile working ... integration
Agile working impact (Admin. Buildings) Releasing £200m in gross benefits along with new workspace design, standards and consolidation
Agile working challenges & mitigation ICT literacy levels Increased ICT familiarisation and training Presence and trust Strategic change Operational change Informal + formal guidance for managers and employees PDR’s Generic workstyles Extensive staff engagement and communications Directorate ‘Champions’ Executive/Snr. Mgt. Practice
Agile working in practice Why adopt agile working? To access information remotely To provide a quick response to customers To help provide excellent customer service What are the benefits to your team? Better management of time and resources Quicker response time Improved work life balance Improved customer service Output driven Savings on time and fuel costs Safety Advisor Typical day: 7.00 check emails and update open calendar 10.00 site inspections at several buildings 13.00 finish last inspection, check emails and make phones call on-site 13.30 complete inspection reports from home 15.00 Check emails and log off
Agile working ICT landscape (today)
Agile working and ICT futures Messaging Improved User Interface, SAP Integration, Personalisation Features, Instant Messaging, Improved calendaring, Web Mail facility Unified Communications Ability to show staff presence (availability & locations) Instant messaging Single inbox for voicemails, SMS texts, emails VOIP integration Remote meeting support (voice & video conferencing) Collaboration Improved document sharing & remote content creation Standardised document, knowledge bases and content libraries Social Networking Private internal forums, discussion groups, moderated blogs
‘ Ultimate’ agile working & technology!!
Thankyou

More Related Content

Ray Windless Working Overview Oct 10

  • 1. Working for the Future (WFTF) Programme ‘Enabling’ Agile Working Ray Windless Director, Partnership Development Service Birmingham “ Enabling better services and workplaces … without boundaries”
  • 5. Agile working ... integration
  • 6. Agile working impact (Admin. Buildings) Releasing £200m in gross benefits along with new workspace design, standards and consolidation
  • 7. Agile working challenges & mitigation ICT literacy levels Increased ICT familiarisation and training Presence and trust Strategic change Operational change Informal + formal guidance for managers and employees PDR’s Generic workstyles Extensive staff engagement and communications Directorate ‘Champions’ Executive/Snr. Mgt. Practice
  • 8. Agile working in practice Why adopt agile working? To access information remotely To provide a quick response to customers To help provide excellent customer service What are the benefits to your team? Better management of time and resources Quicker response time Improved work life balance Improved customer service Output driven Savings on time and fuel costs Safety Advisor Typical day: 7.00 check emails and update open calendar 10.00 site inspections at several buildings 13.00 finish last inspection, check emails and make phones call on-site 13.30 complete inspection reports from home 15.00 Check emails and log off
  • 9. Agile working ICT landscape (today)
  • 10. Agile working and ICT futures Messaging Improved User Interface, SAP Integration, Personalisation Features, Instant Messaging, Improved calendaring, Web Mail facility Unified Communications Ability to show staff presence (availability & locations) Instant messaging Single inbox for voicemails, SMS texts, emails VOIP integration Remote meeting support (voice & video conferencing) Collaboration Improved document sharing & remote content creation Standardised document, knowledge bases and content libraries Social Networking Private internal forums, discussion groups, moderated blogs
  • 11. ‘ Ultimate’ agile working & technology!!