Location via proxy:   [ UP ]  
[Report a bug]   [Manage cookies]                
SlideShare a Scribd company logo

Relationship And Communication Skill

•Download as PPT, PDF•
•
kumar mahi
kumar mahi

Effective communication and relationship skills are important for maximizing happiness and minimizing misery. Relationships provide love, intimacy, reassurance, assistance, guidance, and emotional support. Improving communication can significantly enhance relationships. Communication is a learned skill that improves with practice handling difficult situations, giving support, and understanding different perspectives. Barriers like poor listening, mind reading, and avoidance hurt communication while listening, sharing, acceptance, and support promote effective communication.

1 of 20
Relationship and communication skill make difference Kumarmahi
Mission statement The more skilled you are at relating with others, the greater the likelihood that you will maximize your own and others happiness and contribute less to human misery and pain.
Relationships provide us Love, Intimacy, Reassurance of worth, Tangible assistance, Guidance Informational support and Emotional support.
Relationship and communication You can make a significant difference in the quality of your interpersonal relationships through improved communication. Communication is a learned behavior. When you practice, you perfect new skills.
Hesitation Doubt Result Encouragement Feedback Appreciation We feel We need
Difficult Situations
• Identify common communication problems • Develop skills in non-verbal messages listening actively and empathetically • Enhance your ability to handle difficult situations without being manipulated Aware of interpersonal issues Giving and receiving emotional support
Effective communication helps in.. making request handling conflicts expressing difficult feelings giving emotional support understanding different point of views understanding other persons emotions and handle
What we gain More respect. More influence. More comfortable with conflict. More peace of mind. More satisfying closeness with others. A healthier life.
Barriers and gateways to communication
Listening and sharing Tell others what you think, feel and want, Ask others what they think, feel and want. It is a matter of good communication, communication is the solvent of all problems.
Communication barriers Listening Resist Mind reading Misinterpret Judge Passive Preoccupation Sharing Impulsive Blame Criticize Revenge Dominate Avoid Rigid
Effective communication Listening Open Attend Listen Empathize Understand Sharing Acceptance Respect Positive Supportive Express
Everyone differs Perception Self-talk Visual image Explanation Expectation
Gender difference Men To feel accepted. To feel admired. To feel appreciated. To feel approved of. To feel trusted . Women To feel validated. To feel respected. To feel understood. To feel reassured. To feel cared about.
When we turn to others.. We share our inner feelings only with D ear / N ear one, because they use their Ear (listen). Did you notice ear denote that E mpathy A cceptance R espect
Do you know what listening means is? L earn to wait before you speak I nitiate someone to share their feelings S ilently observe T est your understanding by using paraphrase, reflect back E mpathize N eed your acceptance and understanding but not your premature advice
7 STEPS TO SUCCESSFUL COMMUNICATION Listen more carefully and responsively Explain your conversational intent and invite consent Express yourself more clearly and completely Translate your complaints and criticisms into specific request and explain your request Ask questions more open ended and more creatively Express more appreciation Adopt the continuous learning approach to living
Do more than exist - live Do more than touch – feel Do more than look – observe Do more than read – absorb Do more than hear – listen Do more than listen – understand - John.H.Rhoade
For more resources Please visit http://stress-coping.blogspot.com/ http://kumarmahi07.webs.com/ Thank you

More Related Content

Relationship And Communication Skill

  • 1. Relationship and communication skill make difference Kumarmahi
  • 2. Mission statement The more skilled you are at relating with others, the greater the likelihood that you will maximize your own and others happiness and contribute less to human misery and pain.
  • 3. Relationships provide us Love, Intimacy, Reassurance of worth, Tangible assistance, Guidance Informational support and Emotional support.
  • 4. Relationship and communication You can make a significant difference in the quality of your interpersonal relationships through improved communication. Communication is a learned behavior. When you practice, you perfect new skills.
  • 5. Hesitation Doubt Result Encouragement Feedback Appreciation We feel We need
  • 7. • Identify common communication problems • Develop skills in non-verbal messages listening actively and empathetically • Enhance your ability to handle difficult situations without being manipulated Aware of interpersonal issues Giving and receiving emotional support
  • 8. Effective communication helps in.. making request handling conflicts expressing difficult feelings giving emotional support understanding different point of views understanding other persons emotions and handle
  • 9. What we gain More respect. More influence. More comfortable with conflict. More peace of mind. More satisfying closeness with others. A healthier life.
  • 10. Barriers and gateways to communication
  • 11. Listening and sharing Tell others what you think, feel and want, Ask others what they think, feel and want. It is a matter of good communication, communication is the solvent of all problems.
  • 12. Communication barriers Listening Resist Mind reading Misinterpret Judge Passive Preoccupation Sharing Impulsive Blame Criticize Revenge Dominate Avoid Rigid
  • 13. Effective communication Listening Open Attend Listen Empathize Understand Sharing Acceptance Respect Positive Supportive Express
  • 14. Everyone differs Perception Self-talk Visual image Explanation Expectation
  • 15. Gender difference Men To feel accepted. To feel admired. To feel appreciated. To feel approved of. To feel trusted . Women To feel validated. To feel respected. To feel understood. To feel reassured. To feel cared about.
  • 16. When we turn to others.. We share our inner feelings only with D ear / N ear one, because they use their Ear (listen). Did you notice ear denote that E mpathy A cceptance R espect
  • 17. Do you know what listening means is? L earn to wait before you speak I nitiate someone to share their feelings S ilently observe T est your understanding by using paraphrase, reflect back E mpathize N eed your acceptance and understanding but not your premature advice
  • 18. 7 STEPS TO SUCCESSFUL COMMUNICATION Listen more carefully and responsively Explain your conversational intent and invite consent Express yourself more clearly and completely Translate your complaints and criticisms into specific request and explain your request Ask questions more open ended and more creatively Express more appreciation Adopt the continuous learning approach to living
  • 19. Do more than exist - live Do more than touch – feel Do more than look – observe Do more than read – absorb Do more than hear – listen Do more than listen – understand - John.H.Rhoade
  • 20. For more resources Please visit http://stress-coping.blogspot.com/ http://kumarmahi07.webs.com/ Thank you