This document provides an overview and summary of Dr. Marjukka Miinala's report on local domination and new marketing rules. The summary includes:
1) Traditional customer acquisition methods like yellow pages, newspapers, and TV ads are becoming less effective as competition increases and consumer media habits change.
2) New online marketing strategies like search engine optimization, social media, and mobile marketing are more effective ways for local businesses to reach customers.
3) A strong website is key to preselling your business online and kicking off an internet marketing plan. The website should educate visitors and create desire for the business's products/services.
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state and country to country are subject to change.
Because each factual situation is different, specific
advice should be tailored to the particular circumstances.
For this reason, the reader is advised to consult with an
advisor regarding that individual’s specific situation.
The author has taken reasonable precautions in the
preparation of this book and believes that the facts as
presented in this work are accurate as of the date written.
However, neither the author nor the publisher assumes
any responsibility for any errors or omissions. The
author specifically disclaims any liability resulting from
the use or application of the information contained in this
book, and the information is not intended to serve as
legal advice related to individual situations.
Dr. Miinala Marketing focuses on total market
domination for their clients to set them apart in their area
and elevate their status as an industry expert and obvious
choice for service.
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If you are ready to take your practice to the next level,
visit our website at:
www.drmiinalamarketing.com
and register for a complimentary in depth marketing
analysis for your business here:
http://snapshot.drmiinalamarketing.com.
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Table of Contents
Why Is It Getting Harder to Get New Customers?..... 6
New Customer Getting Methods ................................ 8
Spreading the Word About Your Business............... 10
Start of a New Era: How the Internet Became Local 13
Gaining Local Market Share: Capitalizing on Local
Searches .................................................................... 16
Preselling Your Business Online– Building a Great
Website to Kick Start Your Internet Marketing Plan 18
Converting Website Visitors to Buyers .................... 22
The Top Five Benefits of Having a Great Website... 26
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Why Is It Getting Harder to Get New
Customers?
Local businesses are seeing more competition for
customers, clients, and patients than ever before. A
recent Small Business Administration study reports that
local businesses are seeing the largest increase in years.
Since 1990, large corporations have eliminated 4 million
jobs and local businesses have added 8 million new jobs.
The number of local businesses has increased 49% since
1982. That is nearly 12 million new businesses that are
all competing for customers.
But it Gets Worse
Recent statistics show that even after coming out of the
hard economic times of the past several years, many
local businesses are struggling to survive and many will
go out of business in the next 3-5 years.
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To make matters even worse, recent statistics show that
most local businesses are relying on traditional methods
of getting clients and those methods have stopped
working.
Good News: There Are Still Plenty of Customers Out
There
The customers are still there and I can tell you that if you
are ready to take your business to the next level, the
information I am about to share could be worth a fortune
to you!
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The good news is that it is very likely that you will be
able to implement these strategies without having to
spend any more than you already are on advertising. Do
not worry if you are not spending any money on
advertising, since I will show you very low-cost and
effective ways to get your message in front of people
who are hungry for your product or service.
New Customer Getting Methods
So how do you get more customers? Of course there is
traditional advertising, cold calling, networking etc. But
these are the activities that most businesses have been
doing from the start and as has the competition.
We need to breathe some fresh air into this area of your
business. There are actually 34 methods that can be
leveraged to get more clients, but that would probably
overwhelm most business owners and I want to give you
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a few of the most effective ways for you to start with and
get some success under your belt.
Here is the initial list I work from for my consulting
clients:
Search Engine Optimization
Google AdWords
Social Media Marketing
Online Directories
Mobile Marketing
YouTube Marketing
LinkedIn
Direct Response Marketing
Power Referrals
Trade Publications
Mobile Marketing
Trade Show Marketing
Direct Mail
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Whew… Big Sigh… That is a lot of stuff to jump on
right out of the gate… I thought you said just a few. Well
the fact is that we will only look at less than half of the
methods.
Let’s look at a few that you can implement and get some
quick momentum, no matter what type of business you
have.
It does not matter if you are selling a physical product, a
service or an information product, the methods I am
about to share will work for you!
Spreading the Word About Your Business
If you look at traditional advertising such as Yellow
Pages, the newspaper or TV commercials, these
platforms all have one thing in common. They are
expensive and there is no real way to measure their
effectiveness.
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Let’s look first at the Yellow Pages… let me ask you a
question…
Do you know where your Yellow Pages book is right
now? My guess is that you do not, as a matter of fact you
may not even have one in your office. When was the last
time you looked in the yellow pages for a business? If
you are like me, it was a few years ago.
Even though this is commonplace, many businesses still
spend thousands each year on Yellow Page ads. Studies
show that the average person who uses yellow pages is
over 70 years of age… So if this is not your target
market… then you marketing dollars may be more
effective with newer methods.
I look at TV commercials and Newspaper ads as a place
where companies spend money telling people all about
their product or service and hope they either need it at
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the exact moment they see the advertisement or
remember your ad when they will need your service.
Here is a question about the newspaper…Do you get the
local paper on a daily basis?
Again, my guess is probably not, and it is a safe guess
because 24 of the top 25 newspapers have seen record
declines in sales. I would also venture to guess that if
you do place ads in the newspaper you cannot tell me
where I should look to find information about your
business. That is because even though ads pay for the
lion’s share of the newspaper’s publishing costs, they get
placed where ever there is space left after the articles are
all laid out for maximum readership.
When it comes to TV Commercials not only is it almost
impossible to measure effectiveness, most people watch
recorded shows these days and skip the commercials all
together. So what is a business owner to do?
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Start of a New Era: How the Internet Became
Local
Businesses of all types and scopes are just starting to
become aware of what a small percentage of early
adopters already know: Internet and mobile device
platforms have revolutionized marketing.
Thanks to high-speed wireless networks, mobile devices,
communications software, and social platforms,
marketing has been transformed into a largely digital
discipline for local businesses.
This new media is quickly replacing old-school
advertising methods such as newspaper ads, printed
business directories like the Yellow Pages, direct mail
coupons—even radio and TV ads.
Online marketing is also effective whether or not a
business currently sells products or services over the
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Internet. “Brick and mortar” businesses of all kinds are
using these new strategies with impressive results.
Local consumers increased usage of the Internet and
mobile media is driving businesses to learn how to take
advantage of these new platforms so their prospects and
customers can find them, hear about them and,
ultimately, buy from them.
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This is also important because the Internet is now
interactive. Consumers are sharing their experiences with
local businesses... Both positive and negative! Not only
is it very important for business owners to know to
control the message that they are putting out, but they
must also keep track of what people are saying about
their business.
Take a look at the statistics: Google has over 3.5 billion
searches every day; out of those 3.5 billion searches over
28 billion a month (or in 27% of all searches) are local.
What that means is people are actually putting in a
geographic identifier in the search bar.
For instance, if you are in Pittsburgh and you are looking
for a dentist, chances are you do not just put in “dentist”;
chances are you put in “dentist Pittsburgh” or “Pittsburgh
dental office.” You type something that identifies where
you are geographically.
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From there the search engine knows to go find the
information that is most relevant for you. After all, if you
have a toothache, you do not really care about how great
the dentist in Seattle is if you live in Pittsburgh. The
same thing goes for a pizza joint. If you are looking for
pizza, you probably are not looking for just pizza in
general; you are looking for it based on where you are
located.
Here is another amazing statistic: 82% of local searches
are followed by an action, a store visit, a call, an email or
a purchase. So when people are searching locally, it
means they are ready to take an action and more likely to
buy. They are a purchase driven consumer!
Gaining Local Market Share: Capitalizing on
Local Searches
The great news is there are a number of ways that we can
put information online for people to find when they are
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searching locally. Local Internet marketing is based on
helping local business owners put information online
where people can find it at the exact time that they are
looking for it. That is very important and it is very
different than other forms of advertising.
For instance, look at the yellow pages. Stop and ask
yourself this question: do you know where your phone
book is right now? Probably not… If you are like 80% of
the population, you do not have a clue where that giant
book is. The average age of someone who uses yellow
pages is over 70 years of age. This means if a business is
in the yellow pages alone, they are missing out on the
vast majority of the population.
Remember the Internet uses a technological way of
finding the most relevant information about businesses,
and nearly everyone uses it. Old school methods just do
not produce enough results to even pay for themselves
anymore.
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Alternatively, local Internet marketing provides a
strategy for local businesses to put their information in
hundreds of places so that people can find the
information at exact time that they need the product or
service.
Both in theory and in practice, this has proven to be a
much better solution and makes it much easier for the
business owner to see the value of their advertising funds
rather than just continuing to spend thousands of dollars
on ineffective means of marketing.
Preselling Your Business Online– Building a
Great Website to Kick Start Your Internet
Marketing Plan
Preselling your business online is important; in order to
make it work, you will need a great website. In fact, a
robust site can actually be the key to the beginning of
your internet marketing campaign. When you begin
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looking at the task of promotion, it helps to understand
what all is involved in the process. You want to generate
highly targeted, qualified customers. To do this, you will
need a great-looking, functional website that will garner
traffic.
There are several aspects that make up a successful
Internet marketing plan. They should be the building
blocks of your campaign. You need to generate interest.
Knowing what your target audience wants is the key to
giving them content that will be of interest to them.
Since you are marketing via the Internet, you will be
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selling the idea of your business to visitors who are
seeking the type of information you have to offer. This
can serve you well because it takes the guesswork out of
figuring out what they need to know. You will need to
include this information on your website. It should be
informative and easy to read.
Educate your visitors. Give them something they can
use. Instead of just recycling the same information found
on other similar websites, make yours unique. Tell your
visitors something that will be relevant and important.
This is what will keep them coming back time after time.
Create desire. A well-built website should give them the
desire to want to know more. Keep the content
interesting and fresh. Include any new information
relevant to the topics pertaining to services offered by
your vein clinic.
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When you presell your business online, you are
preparing your prospects for what is offered on your
website. Email marketing is also a great way to get
prospects to your site. While the website itself is the
starting point for your internet marketing plan, the emails
you send will be used to entice people into becoming
visitors.
Know your market. When you understand who you are
talking to, knowing what to tell them will be easier. Your
website should be based on your target market. Consider
who will likely visit your website. Ask yourself what
they will want to know.
Use examples or scenarios on your website. This gives
your readers something to relate to in a very direct way.
If what you wrote describes that person, you have just
come that much closer to gaining a customer. This
allows you to create the needed interest that will draw
your prospect closer. Include different scenarios. Not all
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your prospects will be in the same situation. In fact,
some may be very different. You can appeal to a wider
range of patients by including a number of scenarios.
Make sure the information on your site is clear. Your
readers should have no problem understanding your
information. Use language that makes sense to the
masses. If you must use industry jargon, be sure to
explain it. Only use industry language when necessary.
Otherwise, explain things in terms that are easy to
comprehend. You want your customers to relate to you
on a very personal level. This is what will cause a peak
in their interest and keep them coming back.
Converting Website Visitors to Buyers
The key to a successful website is conversion. You
ultimately want those who visit your website to become
customers/clients/patients. You will need a plan of action
in order to make this happen. This plan will enable you
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to build relationships and create the trust necessary to
increase the number of visitors you receive, but to also
make them stay. Below are tips that will show you how
to implement a site designed with conversion in mind.
Provide quality content about the products and services
offered at your business. Make sure it is clear and
concise. Information that is easy to understand will
appeal to visitors, especially those who are conducting
an initial search. Grab your visitor’s attention
immediately. This means putting the most important
information first. Think of the main points you want
them to be aware of and make sure these are
incorporated before everything else.
Create a website that is easy to navigate. Confusing
layouts or content that is difficult to follow will prompt
visitors to go elsewhere for information. Write all
content with your potential patients in mind. Explain
what you can do for them and how helpful your services
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will be. List the benefits of your services and tell them
why they should choose your business.
Design your website specific for the target audience.
This means creating each page with respective types of
visitors in mind. For example, you might link a specific
page to a particular ad. That page might contain
information about the services you offer. So, if a visitor
is searching specifically for this type of information, it
needs to be very easily accessible so clients can reach it
both quickly and easily. This will take the guesswork out
of navigating the entire site just to find the information
they want.
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On the other hand, another visitor might be reading an
article about the benefits of your products and services
and see a direct link to your home page. That person is
not necessarily looking for a specific type of
information, but rather is searching for something more
general. It is all about directing visitors to the right site,
and you can use your various advertising mediums to
target specific pages.
Implement active thinking... Use an active voice in all
your content to keep your visitors motivated. Your copy
should be engaging and make them want to continue
reading. This is a more dynamic approach and often
makes people feel as if they are being spoken to directly.
It helps establish a rapport, which can quickly lead to a
conversion.
Increase the trust between you and your visitors. Trust is
the basis of any good relationship, and when it comes to
promoting your business, it will serve you well. You
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want your prospects to believe in you and feel confident
about the services you provide.
An effective website begins with a successful online
marketing plan. Your business will greatly benefit from
well-thought out pages designed specifically with your
target market in mind. Use the tips above to build a
website that will help your business grow.
The Top Five Benefits of Having a Great
Website
A great website is the most important online marketing
tool you can have for your business. It is where much of
the relevant information will be located and is your
direct link to potential prospects. There are several
benefits to having a well-developed site. Below are five
of the most important advantages and why they are
relevant:
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Benefit #1
A great website is essential and it has become a
requirement of sorts. Customers expect and look for it.
They want to know there is a specific place they can go
to get information.
If you fail to establish an Internet presence, your
competition will beat you in the online marketing
department. Your site can make you stand out from the
rest. It should depict who your business is. Tell readers
about the services you offer and how they can contact
you. Your website should be informative and easy to
read and navigate.
Benefit #2
A great website helps build trust. It shows your visitors
you have something important to offer and gives them a
place to go where they can learn more. Here is where
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you will have the chance to build your online image. It
also shows your expertise in the field.
Benefit #3
A great website increases the odds of others learning
about your business. Now that many people are turning
to the Internet for obtaining information, it is being relied
upon to produce results. These results are produced by
search engines.
The ultimate goal is to receive high rankings for all your
pages. The more individual pages that rank high on your
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site, the more visible you will be online. For this, search
engine optimization (SEO) is key. The content of your
website should incorporate keywords potential patients
will use to find you. A well optimized site will place you
high in the rankings.
Benefit #4
Design your site carefully. While you definitely want to
keep the content easy to read and navigate, all your
pages should be eye-catching. Many people choose a
particular theme for their site. This helps give it a
uniform look throughout.
Choose a theme or look that is relevant to what you are
offering. Consider usability while making sure the
content and all elements will grab the attention of
visitors. A well-designed site that is easy to navigate and
contains useful information will prompt them to stay.
Benefit #5
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A great website will give a great first impression. This is
very important, especially to those who are hearing of
you for the first time online. You need pages that look
professional, are user-friendly, and will provide your
potential customers with everything they will need to
begin taking advantage of your services.
Always include up-to-date information. This is
absolutely essential. A site that has not been updated in a
while will detract from your credibility in the eyes of
visitors. You want it to look like there has been activity
and you want that activity to be real. Add some useful
articles or blog posts. This will show that you visit the
site frequently and are in touch with the needs of your
patients.
Make sure all contact information is correct. Visitors
who are unable to make contact with questions will often
go elsewhere. You can avoid this by providing several
ways in which they may get in touch. Your website will
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serve you well if it receives the right attention. Think of
it as a part of your overall business and allow it to grow
with you.
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Thank you for reading my Report!
It is the beginning of my book which will
go into detail how to dominate your
local market.
Sincerely,
Dr. Marjukka Miinala, DBA
Please visit us at www.drmiinalamarketing.com to:
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