resume 20161102
- 1. 1 | P a g e SHERRI HUMBLE 206.992.5253 ▪ sherrinewton@hotmail.com ▪ 41310 214th Ave SE ▪ Enumclaw, WA 98022 PRODUCT MANAGER/SALES ENGINEER, TELECOMMUNICATIONS INDUSTRY SUBJECT MATTER EXPERT Highly qualified, performance-driven, and award-winning leader leverages 20+ years of progressive experience in product management and sales engineering in the telecommunications field. Offers competitive edge and value-added contributions due to a proven track record of boosting revenue by continually exceeding sales quotas year-over-year. Employs effective and cost-efficient project and product management methodologies with collaborative leadership. Offers authoritative and comprehensive knowledge of new and emerging telecommunications products. Interested in achieving upward mobility, increased leadership responsibility, and a long tenure. Core Competencies Negotiation, Product & Project Management | Surpassing Sales Quotas | Vendor Management Market Research | New Product Roll-Outs | Scope of Work | Authoritative Product & Industry Knowledge Communication | Team Leadership | Strategic Relationships | World-Class Customer Service EDUCATION BS, Business Administration | CITY UNIVERSITY, 2016 PROFESSIONAL OVERVIEW SABBATICAL, Enumclaw, WA 2015 – 2016 Focused on entrepreneurial endeavors for photography initiatives and varied areas of personal interest. Diligently acquired industry-related, leading-edge technology knowledge while implementing business management, sales, and marketing expertise. CENTURYLINK, Enumclaw, WA 1999 – 2015 CenturyLink is an American, worldwide communications company providing services for residential, business, governmental, and wholesale customers. Generates $17.9B+ in annual revenue. Product Manager (2011 – 2015) Exercised full-phase product management methodologies in the process of overseeing a diversified portfolio of 13 SaaS products. Facilitated strategic planning to tactical initiatives. Developed and maintained relationships with 12 different vendors as well as sales and varied internal teams with cross-functional leadership. Performed extensive market research to identify and establish competitive market requirements for new products. Spearheaded new product roll-outs and end-of-life management on retiring products. Gave product presentations while participating in tradeshows for a high volume of sales channels. Sales Engineer (2005 – 2011) Researched, developed, and sustained strategic partnerships with carefully selected vendors. Sourced vendors based on consultations with internal sales teams to fulfill individual customer specifications. Demonstrated effective negotiation tactics with vendors, sales teams, and large-scale customer base on contract terms, conditions, and pricing with a focus on capturing optimal profitability.
- 2. 2 | P a g e Headed ongoing product lifecycle including the development and deployment of scope of work, execution of deliverables, and support for installation procedures. Project Manager (2002 – 2005) Ensured team productivity, efficiency, and workforce optimization by accomplishing project management for the implementation of fiber-based services and customer premise equipment. Targeting large-scale business and government customers. Oversaw funding, engineering, installation, and post-installation support with diligent supervision of project teams in a fast-paced, high-pressure environment. Garnered recognition for reviving and turning around the performance of struggling projects. Acquired a positive track record while managing up to five projects simultaneously. Sales Executive (1999 – 2002) Achieved prestigious President’s Club award for accomplishing a sales record of 145% of objective year- over-year due to consultative and persuasive sales approach and expert account management strategies. Created and maintained proactive relationships with small- and medium-sized customers by administering support, guidance, and professional recommendations of leading-edge products, resulting in a high volume of upselling. Took charge of 1,200 customer accounts with assertiveness and dedication to exceeding sales quotas. Conducted expert tele-sales presentations while also overcoming objections, establishing urgency for products, and closing with expediency. AWARDS & RECOGNITION President’s Club Acquired five nominations for the highly respected award on a consistent basis.