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Resume Saima Farrukh

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Saima Farrukh

The document provides an executive summary and resume for Saima Farrukh outlining over 25 years of experience in hotel management, construction contracting, real estate lending, and small business ownership, highlighting expertise in areas such as operations management, marketing, accounting, and computer systems. Farrukh's career includes roles as general manager for hotel properties, vice president and branch manager at a bank, and executive vice president at a construction supply company. She seeks to utilize her leadership skills and extensive industry knowledge to contribute value for a new employer.

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SA IM A FA R R U K H 4882 Bayleaf Dr  Sterling Heights, MI 48314  (586) 864-3752  Saima_farrukh@sbcglobal.net EXECUTIVE SUMMARY COMMITMENT | LEADERSHIP | INTEGRITY A proven visionary and strategic leader that translates business strategies into maximum profits commensurate with the best interest of customers, employees, and the public. Vast knowledge of construction indutry, Familiar with the RFP's and Bid process,Project Managemnt and estimation, An expert in enhancing profitability; developing strategic lending initiatives; and growing each segment of a high-quality loan portfolio. Very knowledgeable of banking regulations and proven track record of implementing the necessary controls to ensure compliance. Dedicated to maintaining a reputation built on quality, service, and uncompromising ethics. Strong knowlge of Preparing Balnce reports, expenses reports. AREAS OF EXPERTISE  Hotel Management  Enterpenure  Regulatory Compliance  Marketing  Computer systems  Business Development  Operations Management  Research & Development  HR Mangement  Quick books  Mortgage & Real Estate Lending  Loan Workout Experience  Construction Estimator  Supervising Personnel  Accounting PROFESSIONAL EXPERIENCE M&BUILDING SERVICES, LLC MI General Contracting 2013– Present As leaders in the construction business we strive to bring trust, respect, honesty and good old-fashioned hard work to every project. We have built a solid reputation among our clients and peers by:  Outlining specific expectations during the earliest discussions.  Getting to know customers personally and  Maintaining the highest level of quality and safety. Offering design build, construction management and general contracting services, our construction professionals are qualified to accommodate all aspects of your projects. Our services include: Roofing, painting , Flooring, Carpentry, Windows, Glass, Plumbing, Electric and Board ups. . At M&M Building Services,LLC we want to do whatever it takes to meet the needs of our cleints and in today's continuously changing business world. We are a partner who will be there for those unexpected repairs or needed renovation. We are currently working with the DPS and have 1.8 million contract for teh next three years for the repairs and maintenance of the school facilities Approved vendor for the Glass and paint/plaster material for the Board of Education.
SA IM A FA R R U K H 4882 Bayleaf Dr  Sterling Heights, MI 48314  (586) 864-3752  Saima_farrukh@sbcglobal.net M&M SOUTH HAVEN,LLC,MI (Hampton Inn/Ramada Inn) 2005 – Present GENERALMANAGER As a General Manager Responisble for properties operations on a day to day basis to assure optimum performance and continual improvement in the five Key Result Areas (guest service, employees, sales/marketing, property appearance, and profit/financial control. Coordinate, direct and manage the staff and everyday hotel operations to achieve profitability, guest satisfaction and efficiency while maintaining standards set by the company assuring 100% guest satisfaction. GENERAL MANAGER / HOTEL MANAGER ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. • Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and employees. Financial • Responsible for maximizing revenues and flow through to GOP to meet or exceed budgeted EBITDA. • Responsible for preparation of property budget and forecasts. • Manages labor standards and property level expenses to achieve maximum flow through to the bottom line profit. • Explain and manage financial activities. Reconcile all financial accounts. • Monitors collection of in-house guest balances and direct bill receivables, commission payments by vendors, and issuance of refund checks. • Participate and monitor monthly inventory of supplies and equipment. Ensure purchases made are within budget and by approved vendors. Sales • Works with Regional Director of Sales to manage all sales activities of the property and meet revenue objectives. Activities include setting goals, completing competitive surveys, taking reservations and compiling reports. • Make sales calls as outlined by the Sales Management Teams and/or the Regional Operations Director. • Identifies and seeks out potential business in local market. Maintains relationships with local companies and key people to increase Homestead’s visibility within the local market. • Coordinates and implements sales and marketing activities of the property. Guest Satisfaction • Promotes 100% guest satisfaction throughout property. Instills the 100% guest satisfaction objective to AGM and hourly associates. • Ensures that all guest related issues are resolved in a manner consistent with the company’s goals and objectives. Employee Management • Recruit qualified applicants. Trains employees in accordance with company standards. • Motivate and give direction to all employees. • Communicate all policies and procedures to entire staff. Conduct regular meetings to provide various information including company communications, policy reviews, local property activities, goals, etc. • Adhere to federal, state and local laws employment related laws and regulations. • Manage employee personnel forms, including hiring, performance evaluations, payroll and benefits related information, required Federal and State postings, etc. • Conduct coaching/counseling sessions; performance evaluations; prepares performance improvement plans, disciplinary documentation; conducts terminations. • Ensure that employee related issues are resolved in a manner consistent with company policies. • Mentor and coach Assistant General Manager; provide learning opportunities by assigning new tasks in all General Management responsibilities; evaluates AGM’s strengths and weaknesses and provides training and on the job tasks to prepare AGM for GM opportunities. • Perform duties in all aspects of hotel operations whenever needed. Property Appearance • Inspect and document repairs and cleanliness of property with AGM to ensure optimum upkeep and repair, room cleanliness and overall property appearance.
SA IM A FA R R U K H 4882 Bayleaf Dr  Sterling Heights, MI 48314  (586) 864-3752  Saima_farrukh@sbcglobal.net Miscellaneous • Serves as “Manager on Duty” . • Provides other relief or back-up duties as needed at the hotel including front desk coverage, housekeeping, and other duties to ensure the optimum operation of the property. HOTEL MANAGER SUPERVISORY RESPONSIBILITIES: • Directly manage the hotel staff on a daily basis; supervise a total of 28 to 60 employees on the Property. responsible for the overall direction, coordination, and evaluation of this unit. • Carry out managementresponsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. LANGUAGE SKILLS: • . Ability to effectively communicate professionally with guests, associates, supervisors, and others as required for optimum operation of the property. ORGANIZATION AND TIME MANAGEMENT SKILLS: • Ability to organize multiple projects; manage and prioritize multiple tasks and meet deadlines. COMPUTER SKILLS • Advance knowledge of computers and software including ability to use e-mail, word processing, and spreadsheet software. Incresed the revenue of the company from 2 million to 3.5 million in the first year  Very knowlegable of Reassessing and reorganize the company/staff when traditional soulutions aren’t working.  Strong. Organized individual, not easily distracted and yet willing to adapt when challenge is called for.  Products and services and incresed the revenue for the Year 2014 by $321,000.00  Very vast knowledge of computer, Payroll, profit & loss reports, year end reports  Month end reports, Inventory control,  Received* Exceptional Quality Inspections ECONOMIC MAINTENANCEPRODUTS,LLC DETROIT ,MI EXECUTIVEVICEPRESIDENT /CHIEFOPERATING OFFICER (2006-2013) Oversaw the progress of of HR, programs and technology, products, customer service while serving as a. Built alliances with partnersincluding:BASF, SIKA& 3M ACHIEVEMENTS:  Organized thestart-up ofthebankincluding:products/services,programs,vendors,etcetera.  Managed a staffof62 people  Expertin R.S Means  Knowledge of Quick books, Peachtree accounting PROFESSIONAL EXPERIENCE -CONTINUED  Established a new contract with the Detroit Board of Education in the amount of $3 million Dollars for 3 years.  Organized the start-up of the whole sale distibutorship/services, programs, vendors, etcetera.  Incresed the revenue for the year 2011 in the amount of $750,000 JPMORGAN CHASE–BLOOMFIELD HILLS,MI 1992 – 2006
SA IM A FA R R U K H 4882 Bayleaf Dr  Sterling Heights, MI 48314  (586) 864-3752  Saima_farrukh@sbcglobal.net VICEPRESIDENT /BRANCH MANAGER/COMMERCIALLOAN OFFICER Previously responsible for the administration and efficient daily operationof a fullservice branchoffice, including operations, lending, product sales, customer service, in accordance with the Bank's objectives. Developed new deposit and loan business; provided a superior levelof customer relations, and promoted the salesand service culture through coaching, guidance and staff motivation; achieved individual and branch sales goalsthrough new businesssales, referrals, and retention of account relationships.  Previously responsible for all aspectsof lending requestsincluding: origination, processing, underwriting, and closing. ACHIEVEMENTS/SKILLS:  Voted “Salespersonof the Year”by the Chamber of Coomerce  Drove deposit growth from $8,900,000 to more than$14,000,000.  Launched and led an effective campaign to sell products and servicesoffered by the Bank  Incharge of 15 Branchesin Metro Area  Incresed the loan volume by 6million dollard for the year 2005.  Strong Organizationaltime management skills  Strong Interpersonal communataion Skills  Strong ability to grasp conceptsand processes  Ability to partner and influence  Excllent relationship management and salesprospecting skills( Inflencing, advisory and acquisition PROFESSIONAL ORGANIZATIONS AND AFFILIATIONS Chamber of Commerce – Chairman, Board Member, and Vice President of Finance Public Works Advisory Board, Rotary Club, and United Way Chair Wyndham worldwide GM , Hilton Worldwide, GM certification CPR Certification EDUCATION Al Qasim Univeristy of Business Finance Master 1992 Pakistan BACHELOR OF BUSINESS ADMINISTRATION UNIVERSITY OF PUNJAB University of Phoenix Project Management Certification Completion Date 04/2016 Reference avaialble upon request.

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Resume Saima Farrukh

  • 1. SA IM A FA R R U K H 4882 Bayleaf Dr  Sterling Heights, MI 48314  (586) 864-3752  Saima_farrukh@sbcglobal.net EXECUTIVE SUMMARY COMMITMENT | LEADERSHIP | INTEGRITY A proven visionary and strategic leader that translates business strategies into maximum profits commensurate with the best interest of customers, employees, and the public. Vast knowledge of construction indutry, Familiar with the RFP's and Bid process,Project Managemnt and estimation, An expert in enhancing profitability; developing strategic lending initiatives; and growing each segment of a high-quality loan portfolio. Very knowledgeable of banking regulations and proven track record of implementing the necessary controls to ensure compliance. Dedicated to maintaining a reputation built on quality, service, and uncompromising ethics. Strong knowlge of Preparing Balnce reports, expenses reports. AREAS OF EXPERTISE  Hotel Management  Enterpenure  Regulatory Compliance  Marketing  Computer systems  Business Development  Operations Management  Research & Development  HR Mangement  Quick books  Mortgage & Real Estate Lending  Loan Workout Experience  Construction Estimator  Supervising Personnel  Accounting PROFESSIONAL EXPERIENCE M&BUILDING SERVICES, LLC MI General Contracting 2013– Present As leaders in the construction business we strive to bring trust, respect, honesty and good old-fashioned hard work to every project. We have built a solid reputation among our clients and peers by:  Outlining specific expectations during the earliest discussions.  Getting to know customers personally and  Maintaining the highest level of quality and safety. Offering design build, construction management and general contracting services, our construction professionals are qualified to accommodate all aspects of your projects. Our services include: Roofing, painting , Flooring, Carpentry, Windows, Glass, Plumbing, Electric and Board ups. . At M&M Building Services,LLC we want to do whatever it takes to meet the needs of our cleints and in today's continuously changing business world. We are a partner who will be there for those unexpected repairs or needed renovation. We are currently working with the DPS and have 1.8 million contract for teh next three years for the repairs and maintenance of the school facilities Approved vendor for the Glass and paint/plaster material for the Board of Education.
  • 2. SA IM A FA R R U K H 4882 Bayleaf Dr  Sterling Heights, MI 48314  (586) 864-3752  Saima_farrukh@sbcglobal.net M&M SOUTH HAVEN,LLC,MI (Hampton Inn/Ramada Inn) 2005 – Present GENERALMANAGER As a General Manager Responisble for properties operations on a day to day basis to assure optimum performance and continual improvement in the five Key Result Areas (guest service, employees, sales/marketing, property appearance, and profit/financial control. Coordinate, direct and manage the staff and everyday hotel operations to achieve profitability, guest satisfaction and efficiency while maintaining standards set by the company assuring 100% guest satisfaction. GENERAL MANAGER / HOTEL MANAGER ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. • Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and employees. Financial • Responsible for maximizing revenues and flow through to GOP to meet or exceed budgeted EBITDA. • Responsible for preparation of property budget and forecasts. • Manages labor standards and property level expenses to achieve maximum flow through to the bottom line profit. • Explain and manage financial activities. Reconcile all financial accounts. • Monitors collection of in-house guest balances and direct bill receivables, commission payments by vendors, and issuance of refund checks. • Participate and monitor monthly inventory of supplies and equipment. Ensure purchases made are within budget and by approved vendors. Sales • Works with Regional Director of Sales to manage all sales activities of the property and meet revenue objectives. Activities include setting goals, completing competitive surveys, taking reservations and compiling reports. • Make sales calls as outlined by the Sales Management Teams and/or the Regional Operations Director. • Identifies and seeks out potential business in local market. Maintains relationships with local companies and key people to increase Homestead’s visibility within the local market. • Coordinates and implements sales and marketing activities of the property. Guest Satisfaction • Promotes 100% guest satisfaction throughout property. Instills the 100% guest satisfaction objective to AGM and hourly associates. • Ensures that all guest related issues are resolved in a manner consistent with the company’s goals and objectives. Employee Management • Recruit qualified applicants. Trains employees in accordance with company standards. • Motivate and give direction to all employees. • Communicate all policies and procedures to entire staff. Conduct regular meetings to provide various information including company communications, policy reviews, local property activities, goals, etc. • Adhere to federal, state and local laws employment related laws and regulations. • Manage employee personnel forms, including hiring, performance evaluations, payroll and benefits related information, required Federal and State postings, etc. • Conduct coaching/counseling sessions; performance evaluations; prepares performance improvement plans, disciplinary documentation; conducts terminations. • Ensure that employee related issues are resolved in a manner consistent with company policies. • Mentor and coach Assistant General Manager; provide learning opportunities by assigning new tasks in all General Management responsibilities; evaluates AGM’s strengths and weaknesses and provides training and on the job tasks to prepare AGM for GM opportunities. • Perform duties in all aspects of hotel operations whenever needed. Property Appearance • Inspect and document repairs and cleanliness of property with AGM to ensure optimum upkeep and repair, room cleanliness and overall property appearance.
  • 3. SA IM A FA R R U K H 4882 Bayleaf Dr  Sterling Heights, MI 48314  (586) 864-3752  Saima_farrukh@sbcglobal.net Miscellaneous • Serves as “Manager on Duty” . • Provides other relief or back-up duties as needed at the hotel including front desk coverage, housekeeping, and other duties to ensure the optimum operation of the property. HOTEL MANAGER SUPERVISORY RESPONSIBILITIES: • Directly manage the hotel staff on a daily basis; supervise a total of 28 to 60 employees on the Property. responsible for the overall direction, coordination, and evaluation of this unit. • Carry out managementresponsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. LANGUAGE SKILLS: • . Ability to effectively communicate professionally with guests, associates, supervisors, and others as required for optimum operation of the property. ORGANIZATION AND TIME MANAGEMENT SKILLS: • Ability to organize multiple projects; manage and prioritize multiple tasks and meet deadlines. COMPUTER SKILLS • Advance knowledge of computers and software including ability to use e-mail, word processing, and spreadsheet software. Incresed the revenue of the company from 2 million to 3.5 million in the first year  Very knowlegable of Reassessing and reorganize the company/staff when traditional soulutions aren’t working.  Strong. Organized individual, not easily distracted and yet willing to adapt when challenge is called for.  Products and services and incresed the revenue for the Year 2014 by $321,000.00  Very vast knowledge of computer, Payroll, profit & loss reports, year end reports  Month end reports, Inventory control,  Received* Exceptional Quality Inspections ECONOMIC MAINTENANCEPRODUTS,LLC DETROIT ,MI EXECUTIVEVICEPRESIDENT /CHIEFOPERATING OFFICER (2006-2013) Oversaw the progress of of HR, programs and technology, products, customer service while serving as a. Built alliances with partnersincluding:BASF, SIKA& 3M ACHIEVEMENTS:  Organized thestart-up ofthebankincluding:products/services,programs,vendors,etcetera.  Managed a staffof62 people  Expertin R.S Means  Knowledge of Quick books, Peachtree accounting PROFESSIONAL EXPERIENCE -CONTINUED  Established a new contract with the Detroit Board of Education in the amount of $3 million Dollars for 3 years.  Organized the start-up of the whole sale distibutorship/services, programs, vendors, etcetera.  Incresed the revenue for the year 2011 in the amount of $750,000 JPMORGAN CHASE–BLOOMFIELD HILLS,MI 1992 – 2006
  • 4. SA IM A FA R R U K H 4882 Bayleaf Dr  Sterling Heights, MI 48314  (586) 864-3752  Saima_farrukh@sbcglobal.net VICEPRESIDENT /BRANCH MANAGER/COMMERCIALLOAN OFFICER Previously responsible for the administration and efficient daily operationof a fullservice branchoffice, including operations, lending, product sales, customer service, in accordance with the Bank's objectives. Developed new deposit and loan business; provided a superior levelof customer relations, and promoted the salesand service culture through coaching, guidance and staff motivation; achieved individual and branch sales goalsthrough new businesssales, referrals, and retention of account relationships.  Previously responsible for all aspectsof lending requestsincluding: origination, processing, underwriting, and closing. ACHIEVEMENTS/SKILLS:  Voted “Salespersonof the Year”by the Chamber of Coomerce  Drove deposit growth from $8,900,000 to more than$14,000,000.  Launched and led an effective campaign to sell products and servicesoffered by the Bank  Incharge of 15 Branchesin Metro Area  Incresed the loan volume by 6million dollard for the year 2005.  Strong Organizationaltime management skills  Strong Interpersonal communataion Skills  Strong ability to grasp conceptsand processes  Ability to partner and influence  Excllent relationship management and salesprospecting skills( Inflencing, advisory and acquisition PROFESSIONAL ORGANIZATIONS AND AFFILIATIONS Chamber of Commerce – Chairman, Board Member, and Vice President of Finance Public Works Advisory Board, Rotary Club, and United Way Chair Wyndham worldwide GM , Hilton Worldwide, GM certification CPR Certification EDUCATION Al Qasim Univeristy of Business Finance Master 1992 Pakistan BACHELOR OF BUSINESS ADMINISTRATION UNIVERSITY OF PUNJAB University of Phoenix Project Management Certification Completion Date 04/2016 Reference avaialble upon request.