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Resume_Paramita Chowdhury

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Paramita Chowdhury is an experienced HR professional with over 10 years of experience in recruitment, HR operations, employee engagement, and line HR roles. She is currently working as an Assistant Manager HR at Hinduja Global Solutions. Her career summary highlights her experience with organizations like Mphasis, Aegis Limited, and Sellcraft Softech in various HR capacities including recruitment, employee relations, performance management, and HR operations. She holds an MBA in Human Resources and relevant professional qualifications.

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Paramita Chowdhury __________________________________ ____________ Cell Phone: +919620013600 314, 1st cross 5th Main Road, 2nd floor Flat No.108 , Jagadish Nagar, Bangalore-560075 e-mail: chowdhury.paramita@gmail.com ___________________________________________________________________________________________________________________________________________________ OBJECTIVE: To contribute to the HR profession, by achieving a position, which is commensurate with my experience and qualification and provides challenging environment for growth ____________________________________________________________________________________________________ CAREER SUMMARY: Overall 10 years of experience across verticals such as Recruitment, HR Operations, Employee Engagement, Line HR with specific expertise in SAP HR & PeopleSoft _____________________________________________________________________________________________________ Organization: Hinduja Global Solutions (acquired Mphasis BPO) September 2015 – till date Designation: Assistant Manager HR Organization: Mphasis Ltd April 2011 - August 2015 Designation: Assistant Manager HR Employee Relation • Perform meaningful analysis on all the HR metrics and generate analytical reports for management on status & progress on all HR activities such as HR Dashboard, MBR reports, Business Dashboards etc., on a periodical basis. • Actively involved in budgeting exercises like Manpower Planning, HR Budgeting and presenting the final report to the management and directors. • Actively participate in Job Evaluation process and work towards developing the second line of leadership by identifying high potential employees and deciding their career plan. • Increasing the utilization and billability of the existing manpower through skills balancing, internal transfer, knowledge sharing exercise and multi-tasking. • Coaching/advising managers in the implementation of robust recruitment and selection and employee relations processes. • To handle employee life cycle and act as a single point of the contact for all the employees and provide solution related to all aspects of HR Function. • Facilitating continuous and incremental improvement of organizational capability through training need identification, retention of talented employees in the organization. • Work as an emergency responder in case of critical situation and provide optimum and quick solution. Performance Management System • Cascaded the entire Performance Management process to all the employees in various workgroups • Facilitated the smooth execution of Annual Appraisals across sites. • Communicated and ensured employees adhere to timelines. • Facilitate management in Normalization Process • Management of IJPs (internal job posting) and career progression. Achievements:  Appreciated for being one of the top HRBP rated by the internal business Survey across all the verticals.  Appreciated from Business head for initiating Employee Engagement programs for the business.  Received “Certificate of Appreciation” from POSH team for facilitating investigation sessions related to ethics & Compliances Organization: Aegis Limited (An Essar Enterprise) October 2006 April 2011 Designation: Lead HR

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Employee Relation • Managing the employee lifecycle (from induction to exit) day to day activities of employees & providing HR Intervention whenever required. • Responsible for continuous level of engagement by monitoring the Engagement activities tracker through focus group. • Reward & Recognition management (Inviting Nominations, short listing basis grid, publishing winners on intranet/communication boards, arranging rewards, budgeting) & organizing the award ceremony on a weekly, monthly, quarterly basis. • Attrition control management (Early warning system), attrition analysis, forecasting trends for quarter/annual. Conducting exit interviews, Full & Final/Relieving letters of attires’. • Responsible to create an environment of Fun at workplace by organizing quiz contest, games, movie show etc • Introduced ER Event Calendar & launched ER Dashboard for the entire site • Responsible to build awareness about the vision of Aegis foundation across the organization for the benefits of the employees in time of crisis • Responsible for Driving “Happy world Initiative “across the sites and ensure participation of employees in the program. Performance Management System • Cascaded the entire Performance Management process to all the employees in various workgroups • Facilitated the smooth execution of Annual Appraisals across sites. • Communicated and ensured employees adhere to timelines. • Facilitate management in Normalization Process • Management of IJPs (internal job posting) and career progression. Recruitment & Induction/Orientation • Handled lateral hiring for the voice based (Inbound/outbound/Tech support) operations and non-voice operations. • Management of the job posting and resume database management. • Welcoming new employees and conducting inductions to facilitate smooth integration into the departments & to ensure employee’s role is clear, expectations are outlined and KRAs’ are set. • Administrating all joining formalities for new joinees and scheduling meet up with Senior Management for new joinees AVP and above. HR Operations • Handling payroll for the entire center independently. • Monitoring the leave balances & attendance tracker of the employees for processing of payroll • Maintaining & managing the database for processing the salary of all employees in compliance with the SAP format of the organization. • Liaison between Payroll department and employees regarding various employee welfare allowances, Sodexho gift vouchers, Performance link Incentives, hospitalization reimbursements, as well as tax liabilities • Managing of various MIS like Salary details of current employees and Resigned, Headcount Data, Attrition Data, Recruitment cost, HR Dashboard which includes Current Headcount data, Attrition Analysis, Attendance Analysis, Employee Engagement activities, Recruitment cost analysis & Performance analysis of different portfolios monthly. Achievements:  Received “Certificate of Appreciation” from Mr. Sudhir Agarwal COO for being best Employee of the Quarter (April’07-June’07)  Appreciated for initiating HR Rewards & recognition ceremony for entire Kolkata center  Received “Star performer ” award for processing error free payroll & MIS reports for the entire financial year (April ‘07 – March ’08)  Received “Star performer ” award for outstanding performance and contribution in streamlining process related salary requirement for the quarter (July ‘08 – September’ 08)

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Organization: Sellcraft Softech Pvt ltd January 2005 October 2006 Designation: Sr. Recruiter Recruitment & Induction/Orientation • Engaged in Recruitment Budget and Planning • Carry-out various stages in recruitment cycle i.e. Sourcing, Interviewing, Fitment, Negotiations, On-Boarding • Validation of profiles from internal and external source and conduct HR interviews. • Handling and updating Career Page with new positions and also Internal Job Posting. • Work closely with the HR Head for campus hiring and represent HR in campus recruitments. • Compensation Structure: Discussion with candidate, Preparing Salary Fitment with regards to existing salary parity and band of employees. • Responsible for getting the positions closed within the stipulated TAT . • Coordinate the resolution of specific policy–related and procedural problems and inquiries • Handling the complete On-Boarding and joining formalities of the new joinees and maintain employee data HR Operations • Conducting preliminary data check with candidates to ascertain their competencies, skills, aspirations and also the projects undertaken for the outsourced candidates. • Conducting all joining formalities (ensuring filling up of the personal data form, intranet registration, CV updation, issuing salary account opening form, detailing the company profile and leave policies to the new joinees, etc.) • Processing payroll related inputs for the employees based out of Kolkata Center • Preparing various MIS reports like no. of placements/month, hit ratio etc as and when necessary. • Documentation of different reports according to the guidelines of ISO 9001-2000 Achievements: • Have been able to achieve a conversion rate (Offers to Joiners) of 85% across levels. • Appreciated for making the highest number of joinees from Kolkata branch for the financial year 2005-2006 Organization: Vedika Software Pvt Ltd June 2004 December 2004 Designation : HR & Administrative Executive Recruitment & Induction/Orientation • Capturing resource requirement from different departmental heads • Deciding source of profiles, headhunting, coordination with Internal referrals, institutes & consultants • Liaison between technical interviewers & applicants • Detailing & introducing the company profile, HR policies to the new joinees. Employee Relations: • To build and manage harmonious relations with employees and opinion makers across the company to ensure continuous improvement in working culture and ways of working. • Liasoning with the Insurance Company regarding the settlement of claims. • Effective and timely resolution of issues and grievances. • To ensure that there is continuous interaction with employees and counseling provided whenever required. HR Operations: • Managing Employee database &Personnel files of employees • Conducting all joining formalities (ensuring filling up of the personal data form, intranet registration, issuing pre employment medical check up letters etc.) • Managing the attendance register and maintaining the leave status of the employees. • Preparation of HR letters related to appointment, confirmation, release as well as work & salary certificates. Achievements:  Initiated & Implemented various HR formats of the organization EDUCATIONAL QUALIFICATION MBA (Human Resource) – ICFAI Business School 2002-2004 7.92 (CGPA) B.COM (Hons) – Goenka College of Commerce & B.A. 1997-2000 51%

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ISC – Saltlake CA School 1995-1997 77% ICSE – Julien Day School 1995 69% PROFESSIONAL QUALIFICATION DNIIT (2 years Diploma course - NIIT 2000-2002 Personal details: Date of Birth: 02-02-1979 Marital status: Married Passport : Holding valid passport Signature:-PARAMITA CHOWDHURY.

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Resume_Paramita Chowdhury

  • 1. Paramita Chowdhury __________________________________ ____________ Cell Phone: +919620013600 314, 1st cross 5th Main Road, 2nd floor Flat No.108 , Jagadish Nagar, Bangalore-560075 e-mail: chowdhury.paramita@gmail.com ___________________________________________________________________________________________________________________________________________________ OBJECTIVE: To contribute to the HR profession, by achieving a position, which is commensurate with my experience and qualification and provides challenging environment for growth ____________________________________________________________________________________________________ CAREER SUMMARY: Overall 10 years of experience across verticals such as Recruitment, HR Operations, Employee Engagement, Line HR with specific expertise in SAP HR & PeopleSoft _____________________________________________________________________________________________________ Organization: Hinduja Global Solutions (acquired Mphasis BPO) September 2015 – till date Designation: Assistant Manager HR Organization: Mphasis Ltd April 2011 - August 2015 Designation: Assistant Manager HR Employee Relation • Perform meaningful analysis on all the HR metrics and generate analytical reports for management on status & progress on all HR activities such as HR Dashboard, MBR reports, Business Dashboards etc., on a periodical basis. • Actively involved in budgeting exercises like Manpower Planning, HR Budgeting and presenting the final report to the management and directors. • Actively participate in Job Evaluation process and work towards developing the second line of leadership by identifying high potential employees and deciding their career plan. • Increasing the utilization and billability of the existing manpower through skills balancing, internal transfer, knowledge sharing exercise and multi-tasking. • Coaching/advising managers in the implementation of robust recruitment and selection and employee relations processes. • To handle employee life cycle and act as a single point of the contact for all the employees and provide solution related to all aspects of HR Function. • Facilitating continuous and incremental improvement of organizational capability through training need identification, retention of talented employees in the organization. • Work as an emergency responder in case of critical situation and provide optimum and quick solution. Performance Management System • Cascaded the entire Performance Management process to all the employees in various workgroups • Facilitated the smooth execution of Annual Appraisals across sites. • Communicated and ensured employees adhere to timelines. • Facilitate management in Normalization Process • Management of IJPs (internal job posting) and career progression. Achievements:  Appreciated for being one of the top HRBP rated by the internal business Survey across all the verticals.  Appreciated from Business head for initiating Employee Engagement programs for the business.  Received “Certificate of Appreciation” from POSH team for facilitating investigation sessions related to ethics & Compliances Organization: Aegis Limited (An Essar Enterprise) October 2006 April 2011 Designation: Lead HR
  • 2. Employee Relation • Managing the employee lifecycle (from induction to exit) day to day activities of employees & providing HR Intervention whenever required. • Responsible for continuous level of engagement by monitoring the Engagement activities tracker through focus group. • Reward & Recognition management (Inviting Nominations, short listing basis grid, publishing winners on intranet/communication boards, arranging rewards, budgeting) & organizing the award ceremony on a weekly, monthly, quarterly basis. • Attrition control management (Early warning system), attrition analysis, forecasting trends for quarter/annual. Conducting exit interviews, Full & Final/Relieving letters of attires’. • Responsible to create an environment of Fun at workplace by organizing quiz contest, games, movie show etc • Introduced ER Event Calendar & launched ER Dashboard for the entire site • Responsible to build awareness about the vision of Aegis foundation across the organization for the benefits of the employees in time of crisis • Responsible for Driving “Happy world Initiative “across the sites and ensure participation of employees in the program. Performance Management System • Cascaded the entire Performance Management process to all the employees in various workgroups • Facilitated the smooth execution of Annual Appraisals across sites. • Communicated and ensured employees adhere to timelines. • Facilitate management in Normalization Process • Management of IJPs (internal job posting) and career progression. Recruitment & Induction/Orientation • Handled lateral hiring for the voice based (Inbound/outbound/Tech support) operations and non-voice operations. • Management of the job posting and resume database management. • Welcoming new employees and conducting inductions to facilitate smooth integration into the departments & to ensure employee’s role is clear, expectations are outlined and KRAs’ are set. • Administrating all joining formalities for new joinees and scheduling meet up with Senior Management for new joinees AVP and above. HR Operations • Handling payroll for the entire center independently. • Monitoring the leave balances & attendance tracker of the employees for processing of payroll • Maintaining & managing the database for processing the salary of all employees in compliance with the SAP format of the organization. • Liaison between Payroll department and employees regarding various employee welfare allowances, Sodexho gift vouchers, Performance link Incentives, hospitalization reimbursements, as well as tax liabilities • Managing of various MIS like Salary details of current employees and Resigned, Headcount Data, Attrition Data, Recruitment cost, HR Dashboard which includes Current Headcount data, Attrition Analysis, Attendance Analysis, Employee Engagement activities, Recruitment cost analysis & Performance analysis of different portfolios monthly. Achievements:  Received “Certificate of Appreciation” from Mr. Sudhir Agarwal COO for being best Employee of the Quarter (April’07-June’07)  Appreciated for initiating HR Rewards & recognition ceremony for entire Kolkata center  Received “Star performer ” award for processing error free payroll & MIS reports for the entire financial year (April ‘07 – March ’08)  Received “Star performer ” award for outstanding performance and contribution in streamlining process related salary requirement for the quarter (July ‘08 – September’ 08)
  • 3. Organization: Sellcraft Softech Pvt ltd January 2005 October 2006 Designation: Sr. Recruiter Recruitment & Induction/Orientation • Engaged in Recruitment Budget and Planning • Carry-out various stages in recruitment cycle i.e. Sourcing, Interviewing, Fitment, Negotiations, On-Boarding • Validation of profiles from internal and external source and conduct HR interviews. • Handling and updating Career Page with new positions and also Internal Job Posting. • Work closely with the HR Head for campus hiring and represent HR in campus recruitments. • Compensation Structure: Discussion with candidate, Preparing Salary Fitment with regards to existing salary parity and band of employees. • Responsible for getting the positions closed within the stipulated TAT . • Coordinate the resolution of specific policy–related and procedural problems and inquiries • Handling the complete On-Boarding and joining formalities of the new joinees and maintain employee data HR Operations • Conducting preliminary data check with candidates to ascertain their competencies, skills, aspirations and also the projects undertaken for the outsourced candidates. • Conducting all joining formalities (ensuring filling up of the personal data form, intranet registration, CV updation, issuing salary account opening form, detailing the company profile and leave policies to the new joinees, etc.) • Processing payroll related inputs for the employees based out of Kolkata Center • Preparing various MIS reports like no. of placements/month, hit ratio etc as and when necessary. • Documentation of different reports according to the guidelines of ISO 9001-2000 Achievements: • Have been able to achieve a conversion rate (Offers to Joiners) of 85% across levels. • Appreciated for making the highest number of joinees from Kolkata branch for the financial year 2005-2006 Organization: Vedika Software Pvt Ltd June 2004 December 2004 Designation : HR & Administrative Executive Recruitment & Induction/Orientation • Capturing resource requirement from different departmental heads • Deciding source of profiles, headhunting, coordination with Internal referrals, institutes & consultants • Liaison between technical interviewers & applicants • Detailing & introducing the company profile, HR policies to the new joinees. Employee Relations: • To build and manage harmonious relations with employees and opinion makers across the company to ensure continuous improvement in working culture and ways of working. • Liasoning with the Insurance Company regarding the settlement of claims. • Effective and timely resolution of issues and grievances. • To ensure that there is continuous interaction with employees and counseling provided whenever required. HR Operations: • Managing Employee database &Personnel files of employees • Conducting all joining formalities (ensuring filling up of the personal data form, intranet registration, issuing pre employment medical check up letters etc.) • Managing the attendance register and maintaining the leave status of the employees. • Preparation of HR letters related to appointment, confirmation, release as well as work & salary certificates. Achievements:  Initiated & Implemented various HR formats of the organization EDUCATIONAL QUALIFICATION MBA (Human Resource) – ICFAI Business School 2002-2004 7.92 (CGPA) B.COM (Hons) – Goenka College of Commerce & B.A. 1997-2000 51%
  • 4. ISC – Saltlake CA School 1995-1997 77% ICSE – Julien Day School 1995 69% PROFESSIONAL QUALIFICATION DNIIT (2 years Diploma course - NIIT 2000-2002 Personal details: Date of Birth: 02-02-1979 Marital status: Married Passport : Holding valid passport Signature:-PARAMITA CHOWDHURY.