The document provides details about Max Torres Díaz's career progression over 24 years at FedEx, including various roles and responsibilities held. It describes managerial experience providing training to personnel and implementing new technologies. It also lists leadership qualities and a proposed 30-60-90 day plan for understanding operations, communicating expectations, and getting involved in various areas if selected for a new position.
2. 2
Career Progression
•Cargo Handler
•DG Specialist/Spill Clean Up
Specialist
• Customs Agent
•SJURT Ramp Agent
•Courier/Swing Driver/CDL
•Team Leader/ Acting Manager
NRRA
•NRRA Local Peer Coach/Trainer
•Operations Manager NRRA Station
Progressive experience throughout my FedEx 24 year career as:
Have enabled me to have a broad perspective about issues that affect
not only daily Operations but also our customers. I am able to
understand and satisfy the needs of both our internal and external
customers as well as provide guidance and coaching to ensure the
highest level of quality.
3. 3
Managerial Experience
As a Manager I've been able to:
•Provide peer support by having a leadership role in training personnel on FedEx Best
Practices (FXP) and the implementation of new technologies like IPPAD and IROADS
in Puerto Rico and abroad as a special project in Colombia (Bogotá, Medellín,
Cartagena and Barranquilla)
•I believe in promoting the PSP Philosophy and fostering the Purple Promise. Thus,
I’ve taken a leadership role as well in the design and implementation of family
oriented/socially responsible events that foster camaraderie and provide for
networking opportunities between Stations as well as the District.
o PR District Beach Volleyball Cup,
o FedEx District Field Day,
o FedEx Softball Tournament
4. 4
Max Torres Díaz
Platinum Project - Colombia
IPPAD Training
Smith Systems
Peoples Best Practices (Policies)
FY14
•IROADS - Peer and Team Leader Training
•FedEx Best Practices-FXP
Acting Senior Manager
Station Training Compliance
Monitor Cartage Agents Operations
FY15
•Retail Optimization Project
•ILEAD Program – Volume & Revenue Growth
Strategies
•Route Restructuring Project
Special Projects Special Assignments
5. 5
Max Torres Díaz
Leadership
Charisma
Dependability
Integrity
Listen and Learn
Visionary
Creative
Initiative
Judgment
Why do I consider myself to be the best candidate for the position?
Determination
Courage
Relentlessness
Trustworthiness
Loyalty
7. 7
30-Day Plan
Understand
•Managing Director Vision & Goals
•Managers Expectations
•Peer’s Expectations
•Team performance (Plant/Station/Unit)
•Perform Team Meetings
•Become familiar with Corporate Operations
Communicate
•Upper Management Expectations
•Accident & Injury Goals
•Create a bond of compatibility and trust
within the Management team
Support
•Safety Committee
8. 8
60-Day Plan
Understand
•Plant/Station/Unit Operational Needs
•Meet with Service Assurance Manager
•Plant/Station/Unit Root cause Analysis
•Receive Feedback from High-ranking
Officers.
•Take action on specific issues.
Communicate
•Encourage and Support Corporate Strategy
•Provide Plant/Station/Unit Operation Insights
to Upper Level Management
Get Involved
•Customer Supply Alignment
•Sales Support
•Dispatch
•Engineering
9. 9
90-Day Plan
Understand
•Company Metrics
•Admin Hours, O/T, Operational Costs;
Manage Budget
•Meet with Finance Specialist
•Review & Analyze Budgeted Projects
•Review checkbook/expenses
•Conduct audits
Communicate
•Team involvement at all levels
•Review my performance vs. expectations
Get involved
•Identify Opportunities and make
recommendations
•Grow the business
10. What makes us different
but equal
Reputation is made in a moment.
Character is built in a lifetime.
Reputation grows like a mushroom.
Character grows like an oak.
Reputation is what men say about you on your
tombstone. Character is what angels say
about you before the throne of God.
William Horsey Davis