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www.edureka.co/salesforce-foundation-comboEDUREKA’S SALESFORCE CERTIFICATION TRAINING

What Will You Learn Today?
✓ Why is Salesforce popular & in-demand?
✓ On premise vs. cloud
✓ Where does Salesforce fit in the cloud model?
✓ What is Salesforce?
• W.R.T SaaS
• W.R.T PaaS
• Salesforce Cloud Services
✓ How does Salesforce work?
✓ Salesforce's presence in the market
✓ Demo of Sales Cloud and Service Cloud

Why Is Salesforce Popular & In-Demand?
……and many more

Why Is Cloud Service Better
Than On-Premise?

Service On The Cloud
Salesforce Cloud Service
Flexibility Improved CollaborationLesser Investment
Reduced Carbon Footprint Automatic Software UpdatesBetter Security

Where does Salesforce fit in the Cloud model?
SaaS PaaS IaaS

Let’s Understand The Salesforce
Features W.R.T SaaS & PaaS

Overview Of Salesforce Features

Salesforce As A SaaS Company

Salesforce Started Off As A Cloud CRM Company
 Deal Tracking
 Product planning, manufacturing & shipping
 Contact, Lead & Opportunity Management

Traditional CRM vs Salesforce CRM
SALESFORCE CRM
Lower Cost
Hosted on company’s
own server
Takes months or even
years to set up
Difficult to
understand and use
Hosted on the cloud
Can be set up in few days
or weeks
Easy to use and
understand
TRADITIONAL CRM
High Cost

Various Salesforce Cloud Services
Sales
Marketing
Service
Analytics
Community
App
Commerce
IoT
Health

SaaS – Sales Cloud
Sales Cloud
Platform for managing your Customers, Leads & Opportunities

SaaS – Marketing Cloud
Marketing Cloud
Digital marketing platform for targeting leads &
customers

SaaS – Service Cloud
Ser vice Cloud
Help desk software solution to track
customer tickets

SaaS – Analytics Cloud
Analytics Cloud
Analytics platform for gaining business
insights

SaaS – Community Cloud
Community Cloud
Customer community which boosts the interactions
between customers and service agents.

PaaS – App Cloud
App Cloud
Collection of various platforms for developing
applications (Force.com, Heruku, Lightning app
builder, Fuel)

SaaS – Commerce Cloud
Commerce Cloud
Platform used by e-commerce companies
for enhancing shopping experience

SaaS – IoT Cloud
IoT Cloud
Supports integration with IoT devices for
getting data in and achieve automation

SaaS – Health Cloud
Health Cloud
Health management platform for storing
patient’s health records

Salesforce As A PaaS Company

Traditional Development

Advantages Of Salesforce Development
FASTER

Salesforce App Development Platforms
Force.com
Heroku
Exact
Target Fuel
Lightning
App Builder

How Does Salesforce Work?

Salesforce Architecture:- Multi-Tenant
MULTI-TENANT ARCHITECTURE
Common
Application
for all Clients
➢ Single instance of a software serves multiple tenants.
➢ Economical; resources & maintenance cost is shared.
➢ Provider has to update only one application and
changes will get updated for all the clients.
➢ Single database stores data of multiple clients.
➢ Sharing rules enforced by Governor limits.

Salesforce Architecture:- Meta-Data
➢ Salesforce platform uses a metadata-driven
development model.
➢ Functionalities of an app are defined as metadata in
a database.
➢ Allows developers to concentrate only on building
the application.
➢ Includes processes, assignment rules, sharing &
security settings, Visualforce pages & Apex triggers.
➢ Stores page layouts for: Accounts, Contacts, Leads.
Polymorphic
Application

Salesforce’s Presence In The Market

Salesforce By The Numbers
Customers Applications
Installations
CRM Market Share
AppExchange Usage
70%
Of Customers
150,000 19.7% 2,700
3 Million

Demo:-
Force.com – Sales & Service Clouds

Course Details & Customer Reviews
Go to www.edureka.co/salesforce-foundation-combo
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Salesforce Training For Beginners | Salesforce Tutorial | Salesforce Training | Edureka

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