Santhosh Natarajan is a results-oriented professional with over 10 years of experience in project and resource management. He is currently seeking a challenging position where he can utilize his skills. He has extensive experience in resource allocation, forecasting, and people management from his roles at Larsen & Toubro Infotech and other companies. He is an effective communicator who has managed resources and projects for clients such as Apple, Freescale, and Ingram Micro.
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Santhosh Natarajan_Project & Resource Management
1. Santhosh Natarajan
Mobile: +91-9841514613|Email santo1947@gmail.com |Location – Chennai
OBJECTIVE
Lookingfora challengingpositionin anorganizationwhere Icancontribute 10+ yearsof my experience,
acquiredwhile workingforcompanieslike NetVisionPvt.LimitedandLarsen& ToubroInfotechLtd.
PROFESSIONAL SUMMARY
A result oriented professional with nearly 10+ years of experience in Project and Resource
Management.
An Effective Communicator with Exceptional Relationship management skills with the ability to
relate to people at any level of business and management.
Program Management Office executive serving as single point of contact for Business Unit.
Resource management (Requirement Analysis, fulfillment of open positions, transfer in/out,
rotation across BU, Coordinating with Practice Manager’s and Training department),
Finance Management (Invoice, Budget, Accrual etc..,) and other Business requirements.
Significant experience in working with customers, functional managers and technical teams for
executing concurrent projects.
EXPERIENCE
Larsen & Toubro Infotech Ltd., Sr. Officer – Resource Planning: (March 2014 till date)
Handling Resource Management activities like Resource Identification, Resource Allocation,
Resource Transfer/ Deputation, Resource Forecasting.
Role involved interacting with Delivery Heads, Project Manager to understand their resource
requirements and skills required based on their project needs.
Allocating resources to projects from bench based on their availability and will mark the
requirement for recruitment if there are no resources available internally and closely work wi th
Lateral recruitment team to raise a Job Order Id to map the selected resources from the market to
projects.
Closely working with the HBU resource management team to get the HBU resources and on
boarding them in to project after the deputation.
ReleasingInternal Jobpostingsbefore goingforrecruitmentandschedulingthe interviews with the
project personnel.
Preparing Utilization and other parameters on a daily basis.
Followingupwiththe resources,interactingwiththeirProject Managers/ Delivery Managers about
the resource availability status.
Releasing resources from projects to bench Pool based on project’s ramp down, resources
Aspiration, Transfer etc.
2. Closelymonitoringthe BMIof the BU and takingactive measurestokeepthe BMI on control (as per
target)
Closelymonitoringthe UnbilledAgeingreportandsendingthe Advisorynote tothe employees who
are unbilled for more than 8 weeks and suggesting rotational policy to the delivery managers to
make the resource billed.
Gathering, consolidating and reviewing the resource forecasting data received from the various
accounts in the BU and submitting the same to the corporate REMG groups
Resourcing point of contact for Apple, Freescale, Ingram Micro, PROS Pricing Solutions, Hitachi
Johnson & Johnson Customers.
Preparing the timesheet compliance report and circulating it to the Delivery managers to ensure
100% timesheet compliance.
Role involved Creating Lead ID and Opportunity Id in CRM.
Contract creations for new projects in Project Connect.
Allocating the employees as per their career aspirations based on the available business
opportunities.
FollowingupwithProject Manager’s to improve the utilization of practice in controlling resources
Over Allocation, Under Allocation, Non Billable to Billable positions and unassigned allocations.
Resource Allocation/De-allocation and extension in Project Connect.
Resources ageing analysis.
Larsen & Toubro Infotech Ltd., Sr. Officer PMO: (March 2007 till February 2014)
PMO for Freescale, Ingram Micro, PROS Pricing Solutions and Hitachi Customers.
Coordinating with Delivery Managers on revenue and margin forecasts to ensure targets/budgets
are met and share the status with BU Head and BU Finance on a monthly basis.
Publishing financial analysis / presentations to Delivery Managers based on monthly financial
reportssharedby Corporate followedbyschedulingmeetingsto discuss / review the performance.
Ensure all unbilledandun-accruedrevenuesare closedbefore 2nd week of the following month to
avoid non-compliance disputes.
Publishing opportunity / pipeline reports with Top Management on a weekly basis with total
contract value.
Involve andprepare presentationsfor variousreviews(weekly/monthly) with Senior Management
& Delivery Leaders as per requirement.
PublishingdailyresourceutilizationstatustoLeadershipmembersandPMO’stoensure utilizationis
in green status and have control on excess and unbilled assignations.
Maintenance of resource roster to ensure in and out of resources are captured which is used for
internal / external audits. Ensure logistic support like ODC access /revocation, workstation and
desktop allocation is carried out for the team members joining / leaving the projects.
Preparation and publishing internal / customer facing reports for Senior Management review,
project review covering resource management, revenue management, SLA's, etc...
AssistingDeliverytoraise resource requestsforfillingattritionpositions andfollow-up with various
internal fulfillment (technology based) teams for closure to avoid billing loss.
Publishing SOW expiry details to Delivery to ensure renewals are taken care on time and expiring
resource assignations for extensions to avoid resource moving to bench.
3. Coordinate with bills receivable team and publish the pending payments report to Sales marking
Delivery Leaders.
Tracking day-to-day activities on resource management
CoordinatingwithOnsite/OffshoreManagersforschedulingKnowledge Sharing Forum on a weekly
basis
Sharing of PMO Operations in the current engagement to the new joiners. Also sharing of our
Business Practices with other Engagements
Buildingarapportwithall team members,onsite/offshore managers and with Senior Management
Verification / Analysis of various team members for data such as various Service Level Agreement
Reports,Invoicing,ManpowerReportsandAttritionReports to Corporate HR, End User Satisfaction
Survey and IT Management Satisfaction Survey.
All HR activities pertaining to the ODC (Offshore Development Center).
Responsible for updating the client documents in Compass (Client Repository System)
Co-ordinate withonsiteteammembers & Clients (Freescale, Ingram Micro, PROS Pricing Solutions
and Hitachi) with offshore members.
Creating power point presentations based on the various requirements from Client and Senior
Management.
Coordinating with Corporate on tracking the accounts receivables.
Organize logistics and presentations during Client visits to ODC.
Providing necessary support to other team members whenever required
Sourcing CVs from various consultants, job sites etc.
Larsen & Toubro Infotech Ltd., (Contract – IRIS Soft) Support Executive: (February 2006 till February
2007)
Support service for answering the queries and issues with on time resolution. Helping to connect
with the precise on-call Support Personnel for ticket handling.
Handling Management Queries
Administration
NET VISION CYBERTECH PRIVATE LIMITED., Process Executive: (February 2005 till January 2006)
Contact private individuals (US Citizens) by phone.
Delivered prepared sales scripts to influence potential customers to purchase a product.
Describe products and services
Respond to questions
Take the customer through the sales process
Obtain customer information
Obtain possible customer leads
Maintain Customer data base.
4. ACHIEVEMENTS – IN EMPLOYMENT
Joined the company as a Support Executive and have been gradually promoted to PMO and RPM
based on my consistent performance.
Won 7+ bestperformers Award“SpotExcellence Award” - Appreciating my efforts toward Support
on effectively handling of multiple Accounts.
Won 2 “Annual Valuable Contribution Award” at Larsen & Toubro Infotech Ltd. Level (overall).
Certified Leadership Journeyman Jr. Programme at Larsen & Toubro Infotech Ltd.
STRENGTHS
Organized Team Building activities to help the team performing efficiently.
Proficient problem-solver in the team, envisions business and technical perspectives to develop
workable solutions.
Efficient Team player and works together.
Ability to identify issues, develops ideas, and provides innovative and creative resolution.
Analytical, quantitative and independent problem solving skills
ACADEMIC CREDENTIALS
Bachelor Of Science in Physics from “The New College” 61%
Higher Secondary from “Jay Hind Matriculation” 80%
SSLC from B.V.Mfrom “Bharatha Vidyalaya Matriculation” 75%
PERSONAL DETAILS
Father Name : Natarajan R
Date of Birth : 24-Dec-1983
Marital Status : Married
Gender : Male
Nationality : Indian
Languages Known : Tamil and English
Signature
Santhosh Natarajan
Date: 22nd
March 2016
Location: Chennai