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Santhosh Natarajan_Project & Resource Management

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Santhosh Natarajan is a results-oriented professional with over 10 years of experience in project and resource management. He is currently seeking a challenging position where he can utilize his skills. He has extensive experience in resource allocation, forecasting, and people management from his roles at Larsen & Toubro Infotech and other companies. He is an effective communicator who has managed resources and projects for clients such as Apple, Freescale, and Ingram Micro.

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Santhosh Natarajan Mobile: +91-9841514613|Email santo1947@gmail.com |Location – Chennai OBJECTIVE Lookingfora challengingpositionin anorganizationwhere Icancontribute 10+ yearsof my experience, acquiredwhile workingforcompanieslike NetVisionPvt.LimitedandLarsen& ToubroInfotechLtd. PROFESSIONAL SUMMARY  A result oriented professional with nearly 10+ years of experience in Project and Resource Management.  An Effective Communicator with Exceptional Relationship management skills with the ability to relate to people at any level of business and management.  Program Management Office executive serving as single point of contact for Business Unit.  Resource management (Requirement Analysis, fulfillment of open positions, transfer in/out, rotation across BU, Coordinating with Practice Manager’s and Training department),  Finance Management (Invoice, Budget, Accrual etc..,) and other Business requirements.  Significant experience in working with customers, functional managers and technical teams for executing concurrent projects. EXPERIENCE Larsen & Toubro Infotech Ltd., Sr. Officer – Resource Planning: (March 2014 till date)  Handling Resource Management activities like Resource Identification, Resource Allocation, Resource Transfer/ Deputation, Resource Forecasting.  Role involved interacting with Delivery Heads, Project Manager to understand their resource requirements and skills required based on their project needs.  Allocating resources to projects from bench based on their availability and will mark the requirement for recruitment if there are no resources available internally and closely work wi th Lateral recruitment team to raise a Job Order Id to map the selected resources from the market to projects.  Closely working with the HBU resource management team to get the HBU resources and on boarding them in to project after the deputation.  ReleasingInternal Jobpostingsbefore goingforrecruitmentandschedulingthe interviews with the project personnel.  Preparing Utilization and other parameters on a daily basis.  Followingupwiththe resources,interactingwiththeirProject Managers/ Delivery Managers about the resource availability status.  Releasing resources from projects to bench Pool based on project’s ramp down, resources Aspiration, Transfer etc.
 Closelymonitoringthe BMIof the BU and takingactive measurestokeepthe BMI on control (as per target)  Closelymonitoringthe UnbilledAgeingreportandsendingthe Advisorynote tothe employees who are unbilled for more than 8 weeks and suggesting rotational policy to the delivery managers to make the resource billed.  Gathering, consolidating and reviewing the resource forecasting data received from the various accounts in the BU and submitting the same to the corporate REMG groups  Resourcing point of contact for Apple, Freescale, Ingram Micro, PROS Pricing Solutions, Hitachi Johnson & Johnson Customers.  Preparing the timesheet compliance report and circulating it to the Delivery managers to ensure 100% timesheet compliance.  Role involved Creating Lead ID and Opportunity Id in CRM.  Contract creations for new projects in Project Connect.  Allocating the employees as per their career aspirations based on the available business opportunities.  FollowingupwithProject Manager’s to improve the utilization of practice in controlling resources Over Allocation, Under Allocation, Non Billable to Billable positions and unassigned allocations.  Resource Allocation/De-allocation and extension in Project Connect.  Resources ageing analysis. Larsen & Toubro Infotech Ltd., Sr. Officer PMO: (March 2007 till February 2014) PMO for Freescale, Ingram Micro, PROS Pricing Solutions and Hitachi Customers.  Coordinating with Delivery Managers on revenue and margin forecasts to ensure targets/budgets are met and share the status with BU Head and BU Finance on a monthly basis.  Publishing financial analysis / presentations to Delivery Managers based on monthly financial reportssharedby Corporate followedbyschedulingmeetingsto discuss / review the performance.  Ensure all unbilledandun-accruedrevenuesare closedbefore 2nd week of the following month to avoid non-compliance disputes.  Publishing opportunity / pipeline reports with Top Management on a weekly basis with total contract value.  Involve andprepare presentationsfor variousreviews(weekly/monthly) with Senior Management & Delivery Leaders as per requirement.  PublishingdailyresourceutilizationstatustoLeadershipmembersandPMO’stoensure utilizationis in green status and have control on excess and unbilled assignations.  Maintenance of resource roster to ensure in and out of resources are captured which is used for internal / external audits. Ensure logistic support like ODC access /revocation, workstation and desktop allocation is carried out for the team members joining / leaving the projects.  Preparation and publishing internal / customer facing reports for Senior Management review, project review covering resource management, revenue management, SLA's, etc...  AssistingDeliverytoraise resource requestsforfillingattritionpositions andfollow-up with various internal fulfillment (technology based) teams for closure to avoid billing loss.  Publishing SOW expiry details to Delivery to ensure renewals are taken care on time and expiring resource assignations for extensions to avoid resource moving to bench.
 Coordinate with bills receivable team and publish the pending payments report to Sales marking Delivery Leaders.  Tracking day-to-day activities on resource management  CoordinatingwithOnsite/OffshoreManagersforschedulingKnowledge Sharing Forum on a weekly basis  Sharing of PMO Operations in the current engagement to the new joiners. Also sharing of our Business Practices with other Engagements  Buildingarapportwithall team members,onsite/offshore managers and with Senior Management  Verification / Analysis of various team members for data such as various Service Level Agreement Reports,Invoicing,ManpowerReportsandAttritionReports to Corporate HR, End User Satisfaction Survey and IT Management Satisfaction Survey.  All HR activities pertaining to the ODC (Offshore Development Center).  Responsible for updating the client documents in Compass (Client Repository System)  Co-ordinate withonsiteteammembers & Clients (Freescale, Ingram Micro, PROS Pricing Solutions and Hitachi) with offshore members.  Creating power point presentations based on the various requirements from Client and Senior Management.  Coordinating with Corporate on tracking the accounts receivables.  Organize logistics and presentations during Client visits to ODC.  Providing necessary support to other team members whenever required  Sourcing CVs from various consultants, job sites etc. Larsen & Toubro Infotech Ltd., (Contract – IRIS Soft) Support Executive: (February 2006 till February 2007)  Support service for answering the queries and issues with on time resolution. Helping to connect with the precise on-call Support Personnel for ticket handling.  Handling Management Queries  Administration NET VISION CYBERTECH PRIVATE LIMITED., Process Executive: (February 2005 till January 2006)  Contact private individuals (US Citizens) by phone.  Delivered prepared sales scripts to influence potential customers to purchase a product.  Describe products and services  Respond to questions  Take the customer through the sales process  Obtain customer information  Obtain possible customer leads  Maintain Customer data base.
ACHIEVEMENTS – IN EMPLOYMENT  Joined the company as a Support Executive and have been gradually promoted to PMO and RPM based on my consistent performance.  Won 7+ bestperformers Award“SpotExcellence Award” - Appreciating my efforts toward Support on effectively handling of multiple Accounts.  Won 2 “Annual Valuable Contribution Award” at Larsen & Toubro Infotech Ltd. Level (overall).  Certified Leadership Journeyman Jr. Programme at Larsen & Toubro Infotech Ltd. STRENGTHS  Organized Team Building activities to help the team performing efficiently.  Proficient problem-solver in the team, envisions business and technical perspectives to develop workable solutions.  Efficient Team player and works together.  Ability to identify issues, develops ideas, and provides innovative and creative resolution.  Analytical, quantitative and independent problem solving skills ACADEMIC CREDENTIALS  Bachelor Of Science in Physics from “The New College” 61%  Higher Secondary from “Jay Hind Matriculation” 80%  SSLC from B.V.Mfrom “Bharatha Vidyalaya Matriculation” 75% PERSONAL DETAILS Father Name : Natarajan R Date of Birth : 24-Dec-1983 Marital Status : Married Gender : Male Nationality : Indian Languages Known : Tamil and English Signature Santhosh Natarajan Date: 22nd March 2016 Location: Chennai

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Santhosh Natarajan_Project & Resource Management

  • 1. Santhosh Natarajan Mobile: +91-9841514613|Email santo1947@gmail.com |Location – Chennai OBJECTIVE Lookingfora challengingpositionin anorganizationwhere Icancontribute 10+ yearsof my experience, acquiredwhile workingforcompanieslike NetVisionPvt.LimitedandLarsen& ToubroInfotechLtd. PROFESSIONAL SUMMARY  A result oriented professional with nearly 10+ years of experience in Project and Resource Management.  An Effective Communicator with Exceptional Relationship management skills with the ability to relate to people at any level of business and management.  Program Management Office executive serving as single point of contact for Business Unit.  Resource management (Requirement Analysis, fulfillment of open positions, transfer in/out, rotation across BU, Coordinating with Practice Manager’s and Training department),  Finance Management (Invoice, Budget, Accrual etc..,) and other Business requirements.  Significant experience in working with customers, functional managers and technical teams for executing concurrent projects. EXPERIENCE Larsen & Toubro Infotech Ltd., Sr. Officer – Resource Planning: (March 2014 till date)  Handling Resource Management activities like Resource Identification, Resource Allocation, Resource Transfer/ Deputation, Resource Forecasting.  Role involved interacting with Delivery Heads, Project Manager to understand their resource requirements and skills required based on their project needs.  Allocating resources to projects from bench based on their availability and will mark the requirement for recruitment if there are no resources available internally and closely work wi th Lateral recruitment team to raise a Job Order Id to map the selected resources from the market to projects.  Closely working with the HBU resource management team to get the HBU resources and on boarding them in to project after the deputation.  ReleasingInternal Jobpostingsbefore goingforrecruitmentandschedulingthe interviews with the project personnel.  Preparing Utilization and other parameters on a daily basis.  Followingupwiththe resources,interactingwiththeirProject Managers/ Delivery Managers about the resource availability status.  Releasing resources from projects to bench Pool based on project’s ramp down, resources Aspiration, Transfer etc.
  • 2.  Closelymonitoringthe BMIof the BU and takingactive measurestokeepthe BMI on control (as per target)  Closelymonitoringthe UnbilledAgeingreportandsendingthe Advisorynote tothe employees who are unbilled for more than 8 weeks and suggesting rotational policy to the delivery managers to make the resource billed.  Gathering, consolidating and reviewing the resource forecasting data received from the various accounts in the BU and submitting the same to the corporate REMG groups  Resourcing point of contact for Apple, Freescale, Ingram Micro, PROS Pricing Solutions, Hitachi Johnson & Johnson Customers.  Preparing the timesheet compliance report and circulating it to the Delivery managers to ensure 100% timesheet compliance.  Role involved Creating Lead ID and Opportunity Id in CRM.  Contract creations for new projects in Project Connect.  Allocating the employees as per their career aspirations based on the available business opportunities.  FollowingupwithProject Manager’s to improve the utilization of practice in controlling resources Over Allocation, Under Allocation, Non Billable to Billable positions and unassigned allocations.  Resource Allocation/De-allocation and extension in Project Connect.  Resources ageing analysis. Larsen & Toubro Infotech Ltd., Sr. Officer PMO: (March 2007 till February 2014) PMO for Freescale, Ingram Micro, PROS Pricing Solutions and Hitachi Customers.  Coordinating with Delivery Managers on revenue and margin forecasts to ensure targets/budgets are met and share the status with BU Head and BU Finance on a monthly basis.  Publishing financial analysis / presentations to Delivery Managers based on monthly financial reportssharedby Corporate followedbyschedulingmeetingsto discuss / review the performance.  Ensure all unbilledandun-accruedrevenuesare closedbefore 2nd week of the following month to avoid non-compliance disputes.  Publishing opportunity / pipeline reports with Top Management on a weekly basis with total contract value.  Involve andprepare presentationsfor variousreviews(weekly/monthly) with Senior Management & Delivery Leaders as per requirement.  PublishingdailyresourceutilizationstatustoLeadershipmembersandPMO’stoensure utilizationis in green status and have control on excess and unbilled assignations.  Maintenance of resource roster to ensure in and out of resources are captured which is used for internal / external audits. Ensure logistic support like ODC access /revocation, workstation and desktop allocation is carried out for the team members joining / leaving the projects.  Preparation and publishing internal / customer facing reports for Senior Management review, project review covering resource management, revenue management, SLA's, etc...  AssistingDeliverytoraise resource requestsforfillingattritionpositions andfollow-up with various internal fulfillment (technology based) teams for closure to avoid billing loss.  Publishing SOW expiry details to Delivery to ensure renewals are taken care on time and expiring resource assignations for extensions to avoid resource moving to bench.
  • 3.  Coordinate with bills receivable team and publish the pending payments report to Sales marking Delivery Leaders.  Tracking day-to-day activities on resource management  CoordinatingwithOnsite/OffshoreManagersforschedulingKnowledge Sharing Forum on a weekly basis  Sharing of PMO Operations in the current engagement to the new joiners. Also sharing of our Business Practices with other Engagements  Buildingarapportwithall team members,onsite/offshore managers and with Senior Management  Verification / Analysis of various team members for data such as various Service Level Agreement Reports,Invoicing,ManpowerReportsandAttritionReports to Corporate HR, End User Satisfaction Survey and IT Management Satisfaction Survey.  All HR activities pertaining to the ODC (Offshore Development Center).  Responsible for updating the client documents in Compass (Client Repository System)  Co-ordinate withonsiteteammembers & Clients (Freescale, Ingram Micro, PROS Pricing Solutions and Hitachi) with offshore members.  Creating power point presentations based on the various requirements from Client and Senior Management.  Coordinating with Corporate on tracking the accounts receivables.  Organize logistics and presentations during Client visits to ODC.  Providing necessary support to other team members whenever required  Sourcing CVs from various consultants, job sites etc. Larsen & Toubro Infotech Ltd., (Contract – IRIS Soft) Support Executive: (February 2006 till February 2007)  Support service for answering the queries and issues with on time resolution. Helping to connect with the precise on-call Support Personnel for ticket handling.  Handling Management Queries  Administration NET VISION CYBERTECH PRIVATE LIMITED., Process Executive: (February 2005 till January 2006)  Contact private individuals (US Citizens) by phone.  Delivered prepared sales scripts to influence potential customers to purchase a product.  Describe products and services  Respond to questions  Take the customer through the sales process  Obtain customer information  Obtain possible customer leads  Maintain Customer data base.
  • 4. ACHIEVEMENTS – IN EMPLOYMENT  Joined the company as a Support Executive and have been gradually promoted to PMO and RPM based on my consistent performance.  Won 7+ bestperformers Award“SpotExcellence Award” - Appreciating my efforts toward Support on effectively handling of multiple Accounts.  Won 2 “Annual Valuable Contribution Award” at Larsen & Toubro Infotech Ltd. Level (overall).  Certified Leadership Journeyman Jr. Programme at Larsen & Toubro Infotech Ltd. STRENGTHS  Organized Team Building activities to help the team performing efficiently.  Proficient problem-solver in the team, envisions business and technical perspectives to develop workable solutions.  Efficient Team player and works together.  Ability to identify issues, develops ideas, and provides innovative and creative resolution.  Analytical, quantitative and independent problem solving skills ACADEMIC CREDENTIALS  Bachelor Of Science in Physics from “The New College” 61%  Higher Secondary from “Jay Hind Matriculation” 80%  SSLC from B.V.Mfrom “Bharatha Vidyalaya Matriculation” 75% PERSONAL DETAILS Father Name : Natarajan R Date of Birth : 24-Dec-1983 Marital Status : Married Gender : Male Nationality : Indian Languages Known : Tamil and English Signature Santhosh Natarajan Date: 22nd March 2016 Location: Chennai