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Gartner Webinars
   Technology Trends
You Can’t Afford to Ignore


                Raymond Paquet,
          Managing Vice President
Welcome!
   Thank you for joining this Gartner webinar.
                Today's topic is
“Technology Trends You Can’t Afford to Ignore. "
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                        60,000
                                        Client
                        Clients
                                      Enterprises


                                                       100,000
            5,500
                                                     IT End-User
         Benchmarks
                                                       Inquiries




      65% of
                                                            2.7 Million
   Fortune 1000
                                                           IT End-User
      80% of
                                                             Searches
    Global 500



                                                     730 Analysts
             55                                     Serving Clients
         Conferences                                     in 80
                                                      Countries

                                        10,000
                        3,800
                                        Media
                        CIOs
                                       Inquiries



                                  1
Technology Trends
You Can’t Afford to Ignore


                Raymond Paquet,
          Managing Vice President
10 Trends to Watch — Carefully
                           2011                 2012          2013

 1   Virtualization
                              2011
 2   Data Deluge

 3   Energy and Green IT             Mid-2011

 4   Complex Resource
     Tracking
                                                  2011–2012
 5   Consumerization
     and Social Software

 6   Unified
     Communications                               2012
 7   Mobile and Wireless

 8   System Density
                                                                2012–2013
 9   Mashups and
     Portals
10 Cloud Computing
1
Virtualization


      ? Did You Know?
 Percent Power Used: Typical x86 Server




           Doing Nothing
1
  Virtualization
     Applications              Infrastructure           How does it affect you?
                                                        • IT becomes one logical system
                                                        • Changing how IT is used
                    Dimensions of                       • Additional "power" on demand
                    Virtualization                      • Mgmt. Players: VMware, Microsoft
                                                          Hyper-V, Citrix
                                                        • Plays well with green IT
                                                        • SMBs — ease of migration

Server                                                  Next Monday Morning
                                       Hardware
Virtualization                         Virtualization    Review consolidation plans; can we do
                 Storage
                                                         more? Do you have all the virtualization
                 Virtualization
                                                         bases covered? Do we have a plan?

   Desktop
                                                        Critical Timeframe
                             Network
   Virtualization                                        Now
                             Virtualization
1
Virtualization — The New Client
                                                                 How does it affect you?
                                                                 • Long-term, flexible workforce
                                                                 • Reduced operating complexity

                       Application   Application   Application
                                                                 • Standards alignment, audit and control
                        PC OS         PC OS         PC OS
                        VMM
                                                                 Next Monday Morning
                        Server Hardware
                                                                  Evaluate multiple options — create test
                                                                  environments
Hosted Virtual Desktops
                                                                  Get end users involved for real-world
• Architectural equivalent of the blade PC
                                                                  analysis
• Full "thick client" image, thin-client
  delivery model                                                 Critical Timeframe
                                                                  2011
Portable Personalities
• Carry the bubble, not the hardware
• Portable media, stored on the network
• Bubbles of various sizes, some with OS,
  some without
2
Data Deluge


      ? Did You Know?
Estimated Enterprise Data Growth in Five Years?




       80% Will be Unstructured!
2
Data Deluge
                       How does it affect you?
                       • Complexity continues — regardless of
                         budget constraints
                       • Demand driven — more access creates
                         more data — this will get worse
                       • Compliance, backup, audit, security
                       Next Monday Morning
                       • Virtualize storage quickly
                       • Deduplication soon
Key Technologies
                       • Evaluate all data inputs
• Thin provisioning
                       • Keep only what you need
• Data deduplication
                       • Segment and prioritize
• Automated tiering
                       Critical Timeframe
• HSM principles        Now
• Virtual tape
3
Energy and Green IT
                                              How does it affect you?
                  Useful Work                 • Increased awareness/focus on power
    PPE =
              Total Facility Power            • Compute to consumption ratios critical
                                              • EU or EPA metrics are coming
       How Much Work Can My IT
       Equipment Do, In My Facility?          • New KPIs based on efficiency

                       Source: Gartner Inc.   Next Monday Morning
                                              • Begin evaluation of PUE and/or PPE
• Power to Performance Effectiveness (PPE)    • Begin continuous improvement
                                                planning
• Forced review of IT efficiency
                                              • Focus on consumption, rather than
• Intersection between facilities and IT        technologies
• Moved the power issue up the food chain     Critical Timeframe
                                               2010–2011
• Corporate social responsibility
4
Complex Resource Tracking
• Monitor Energy consumption.                 How does it affect you?
• Visualize power consumption of resources.   • New KPIs based on power

• Automate energy usage to optimal levels.    • New vendors and skills needed

• Dynamically move workloads.                 Next Monday Morning
                                              • Get to know your facilities team
                                              • Begin market research
                                              • Watch EPA and EMU Initiatives
                                              Critical Timeframe
                                               2012–2013




Source: Aperture
5
Consumerization and Social Software

   What was the fastest growing social network in 2008?




                                               %
  62% of New Users are between 39 and 51
Social Software: A Factor Inside                                               5
and Outside the Enterprise
                                        How does it affect you?
The Distributed Social Web
The Distributed Social Web              • It's affecting you now, and increasing
                                          rapidly
                                        • Early pattern detection

Social collaboration                    • The "Collective" matters
 - Wikis                                Next Monday Morning
 - Blogs                                • Establish rules of engagement
 - Facebook
                                        • Begin monitoring, look for signals
 - Twitter
Social media                            • Begin participating
 - Content sharing (tags)               • Bring a social dimension to your internal
 - Content aggregation                    and external websites
Social validation                       Critical Timeframe
 - Social rating, ranking, commentary    2011–2013
 - Social content structure
 - The collective
Unified Communications         6
and Collaboration


                         ?
               Did You Know?
             The number of text
             messages sent in
            the past 24 hours…
Unified Communications         6
and Collaboration




           >6,700,000,000



     ..exceeded the total
   population of the planet.
Unified Communications
                                                                                      6
and Collaboration
                                                  How does it affect you?
                  Email
                                                  • Combines many overlapping areas
                          Wireless
     Workspaces
                                                  • A technology and organizational issue.
                                     VOIP
                                                  • Strong area for managed services to
Text
/SMS                                                take hold
                Unified                     VTC   Next Monday Morning
           Communications                         • Are your apps providers planning for
           Tightly integrated                       taking advantage of unified
           communications                           communications? What's their strategy?
              applications                        • What other UC business scenarios make
IM                                          ATC     sense in your business?
                                                  Critical Timeframe
                                Mobility
                                                   2012–2014
      Presence
                   PBX
7
Mobile and Wireless
                                   How does it affect you?
                                   • Mobile applications need new
                                     servers for delivery
                                   • Application delivery complexity
                                   • Immature management tools
                                   • The next target for virtualization
                                   Next Monday Morning
                                   • What's your strategy for supporting
                                     mobile applications?
                                   • Look at mobile apps as a critical
                                     enabler of client interaction, and
                                     satisfaction
Thousands of new applications
are coming online.                 Critical Timeframe
                                    2011–2013
Text messaging is not a
convenience, it's a way of life.
8
System Density


                 ?
         Did You Know?
 "At current pricing, the operating
  expense (energy) to support an
 x86 server will exceed the cost of
          that server …"
        … within three years!
8
System Density


     ? Did You Know?
   Energy cost per year can exceed:




for just two racks of servers.
Blades Are Leading Toward
                                                       8
Componentized Servers
Blades = Servers
2009                        Today, blades are proprietary
                            server-infrastructure-in-a-
                            chassis solutions…




                            …but they are evolving into
                            componentized, data-center-
Blades = Servers, storage
                            in-a-chassis solutions
switches, memory, I/O…
                            (but still mostly proprietary).
2013+
8
System Density
                                                                       How does it affect you?
         Server and Power Growth                                       • Virtualization is critical to success

70                                                                     • Trend is high-density, high use of
                                                                         floor space
60
                                                                       • Utilization levels and compute to
50                                                                       energy ratios paramount by 2010

40                                                                     Next Monday Morning
30                                                                     • Analyze asset use (highs and lows).

20
                                                                       • Map server growth to energy and
                                                                         cooling required
10
                                                                       • Engage facilities team
0
     2004     2005     2006   2007      2008      2009   2010
                                                                       Critical Timeframe
                                                                        2011–2012
     New Server ($B)     Power and Cooling ($B)      Install Base M)
9
Mashups and Enterprise Portals
                                     How does it affect you?
                                     • Customers doing this today
                                     • Unrecognized business processes
                                     • Creeping standards, uncontrolled
Enterprise value                     • Internal and external sources
  - Private cloud enabler            Next Monday Morning
  - Rapid/flexible development       • Evaluate use; highlight the best
Application types                    • Set clear standards — encourage
  - Packaged application extension     innovation
  - Personal portal delivery         Critical Timeframe
  - Location awareness                2011-2012
Integration patterns
  - Visualization integration
  - Content integration
  - Gadget page space co-location
10
Cloud Computing
                                  How does it affect you?
Cloud Computing                   • Common services are available now —
A style of computing where          may reduce operating expenses

scalable and elastic IT-enabled   • Private clouds improve agility and
                                    will dominate
capabilities are delivered as a
                                  • Focus on service levels
service to customers using
                                  • Ignore the hype — focus on results
Internet technologies
                                  Next Monday Morning
                                  • Evaluate commodity services you
                                    provide and what can move to the cloud
                                  • Evaluate cloud delivery model for
                                    internal use
                                  • Categorize applications/services based
                                    on SLAs and risk before proceeding
                                  Critical Timeframe
                                   2012–2014
10
Private Clouds
Through 2012, IT organizations will invest more on private cloud
services than on external cloud providers.




Reasons for Private Cloud             Reasons for Public Cloud
• Low barrier to entry                • Scale on demand
• Elastic and scalable                • Increased agility and flexibility
• Lower cost and pay per use          • Pay per use
• Increased agility (to customers)    • Higher compute capacities
• Ease of sourcing migrations         • Elasticity
• Many cloud benefits —               • Time to market
  reduced risks
Future Challenge:
                                                                         10
Managing Cloud Sourcing
Client/server: customer-driven                    Service Brokers
 • Costs skyrocketed, little integration          • Small enterprises
                                                  • Evolution of today's
                                                    system integrators, VARs
                                                  • Orchestrates cloud
                                                    providers to meet needs
                                                  • Industry-specific, etc.


                                                  Dynamic Sourcing Team
                                                  • Large enterprises
                                                  • New team, new skills
Cloud computing: going around IT                    (business- and IT-savvy)
 • Lots of choices, little integration, little    • Manages day-to-day
   understanding of real service requirements       sourcing decisions
 • Failures will be rampant, unless IT involved
Action Plan
• Today
   - Focus on virtualization and green IT for immediate cost and flexibility benefits.
   - Look at storage virtualization, deduplication and thin provisioning.
   - Evaluate Web social software to transform customer/employee interactions.
• The Next 18 Months
   - Exploit mashups and cloud-based services to address immediate user needs.
   - Link UC to collaboration and enterprise applications to support growth
     initiatives.
   - Begin to track weak signals and subtle business patterns — from everywhere.
• Longer Term
   - Public and private cloud services together with new servers and specialized
     systems promise to minimize costs and maximize agility.
   - Apply more-sophisticated resource analytics to support ongoing improvement
     in operational costs and energy efficiency.
   - Look for opportunities emerging from cloud computing, social networking and
     new approaches to infrastructure.
Related Gartner Research

 Magic Quadrant for Unified Communications
 1 September 2009, ID Number: G00169996
 Run Book Automation Reaches the Peak of
 Inflated Expectations
 20 August 2009, ID:G00169977 — David Williams
 Modernize Your Data Center Network by Virtualizing
 Network Functions
 24 August 2009, ID:G00166882 — Neil Rickard
 Data Center Efficiency and Capacity: A Metric to
 Calculate Both
 18 September 2009, ID:G00164493 — Dave Cappuccio
 The Spectrum of Public-to-Private Cloud Computing
 14 May 2009, ID:G00167187 — Tom Bittman
Gartner Events




 Experience live analyst expertise plus much more at a Gartner event.

Events for Infrastructure & Operations
Professionals:
Data Center & IT Operations Summit
November 22-23, London, UK
Data Center Conference
December 6 – 9, Las Vegas, NV

                                                 Visit .gartner.com/us/events

                                    27
Gartner Symposium/ITxpo: The world's most important
gathering of CIOs and senior IT executives
•   Hundreds of analyst led sessions, workshops, how-to clinics and more
•   Role-based tracks designed to address your key priorities and challenges
•   Immediately actionable take-aways—a clear action plan for the next 3, 6 and 12 months
•   Mastermind Interview Keynotes with industry leaders
•   The ITxpo show floor with hundreds of top solution providers and exciting startups




    Celebrating 20 years of Symposium/ITxpo
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          October 17 – 21       Orlando, FL
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                                            Visit gartner.com/symposium to learn more

                                                 28
Two simple steps for increasing the value of
today’s webinar experience

 • Visit gartner.com/webinars
    • Today’s presentation will be available in 24
    • See a Schedule of upcoming Gartner webinars (plus
      replays of previous webinars) and share these
      resources with your colleagues


 • Contact your Gartner account executive
   with any additional questions, comments or to order a
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More Related Content

September 2 Technology Trends Rpaquet

  • 1. Gartner Webinars Technology Trends You Can’t Afford to Ignore Raymond Paquet, Managing Vice President
  • 2. Welcome! Thank you for joining this Gartner webinar. Today's topic is “Technology Trends You Can’t Afford to Ignore. " 10,800 60,000 Client Clients Enterprises 100,000 5,500 IT End-User Benchmarks Inquiries 65% of 2.7 Million Fortune 1000 IT End-User 80% of Searches Global 500 730 Analysts 55 Serving Clients Conferences in 80 Countries 10,000 3,800 Media CIOs Inquiries 1
  • 3. Technology Trends You Can’t Afford to Ignore Raymond Paquet, Managing Vice President
  • 4. 10 Trends to Watch — Carefully 2011 2012 2013 1 Virtualization 2011 2 Data Deluge 3 Energy and Green IT Mid-2011 4 Complex Resource Tracking 2011–2012 5 Consumerization and Social Software 6 Unified Communications 2012 7 Mobile and Wireless 8 System Density 2012–2013 9 Mashups and Portals 10 Cloud Computing
  • 5. 1 Virtualization ? Did You Know? Percent Power Used: Typical x86 Server Doing Nothing
  • 6. 1 Virtualization Applications Infrastructure How does it affect you? • IT becomes one logical system • Changing how IT is used Dimensions of • Additional "power" on demand Virtualization • Mgmt. Players: VMware, Microsoft Hyper-V, Citrix • Plays well with green IT • SMBs — ease of migration Server Next Monday Morning Hardware Virtualization Virtualization Review consolidation plans; can we do Storage more? Do you have all the virtualization Virtualization bases covered? Do we have a plan? Desktop Critical Timeframe Network Virtualization Now Virtualization
  • 7. 1 Virtualization — The New Client How does it affect you? • Long-term, flexible workforce • Reduced operating complexity Application Application Application • Standards alignment, audit and control PC OS PC OS PC OS VMM Next Monday Morning Server Hardware Evaluate multiple options — create test environments Hosted Virtual Desktops Get end users involved for real-world • Architectural equivalent of the blade PC analysis • Full "thick client" image, thin-client delivery model Critical Timeframe 2011 Portable Personalities • Carry the bubble, not the hardware • Portable media, stored on the network • Bubbles of various sizes, some with OS, some without
  • 8. 2 Data Deluge ? Did You Know? Estimated Enterprise Data Growth in Five Years? 80% Will be Unstructured!
  • 9. 2 Data Deluge How does it affect you? • Complexity continues — regardless of budget constraints • Demand driven — more access creates more data — this will get worse • Compliance, backup, audit, security Next Monday Morning • Virtualize storage quickly • Deduplication soon Key Technologies • Evaluate all data inputs • Thin provisioning • Keep only what you need • Data deduplication • Segment and prioritize • Automated tiering Critical Timeframe • HSM principles Now • Virtual tape
  • 10. 3 Energy and Green IT How does it affect you? Useful Work • Increased awareness/focus on power PPE = Total Facility Power • Compute to consumption ratios critical • EU or EPA metrics are coming How Much Work Can My IT Equipment Do, In My Facility? • New KPIs based on efficiency Source: Gartner Inc. Next Monday Morning • Begin evaluation of PUE and/or PPE • Power to Performance Effectiveness (PPE) • Begin continuous improvement planning • Forced review of IT efficiency • Focus on consumption, rather than • Intersection between facilities and IT technologies • Moved the power issue up the food chain Critical Timeframe 2010–2011 • Corporate social responsibility
  • 11. 4 Complex Resource Tracking • Monitor Energy consumption. How does it affect you? • Visualize power consumption of resources. • New KPIs based on power • Automate energy usage to optimal levels. • New vendors and skills needed • Dynamically move workloads. Next Monday Morning • Get to know your facilities team • Begin market research • Watch EPA and EMU Initiatives Critical Timeframe 2012–2013 Source: Aperture
  • 12. 5 Consumerization and Social Software What was the fastest growing social network in 2008? % 62% of New Users are between 39 and 51
  • 13. Social Software: A Factor Inside 5 and Outside the Enterprise How does it affect you? The Distributed Social Web The Distributed Social Web • It's affecting you now, and increasing rapidly • Early pattern detection Social collaboration • The "Collective" matters - Wikis Next Monday Morning - Blogs • Establish rules of engagement - Facebook • Begin monitoring, look for signals - Twitter Social media • Begin participating - Content sharing (tags) • Bring a social dimension to your internal - Content aggregation and external websites Social validation Critical Timeframe - Social rating, ranking, commentary 2011–2013 - Social content structure - The collective
  • 14. Unified Communications 6 and Collaboration ? Did You Know? The number of text messages sent in the past 24 hours…
  • 15. Unified Communications 6 and Collaboration >6,700,000,000 ..exceeded the total population of the planet.
  • 16. Unified Communications 6 and Collaboration How does it affect you? Email • Combines many overlapping areas Wireless Workspaces • A technology and organizational issue. VOIP • Strong area for managed services to Text /SMS take hold Unified VTC Next Monday Morning Communications • Are your apps providers planning for Tightly integrated taking advantage of unified communications communications? What's their strategy? applications • What other UC business scenarios make IM ATC sense in your business? Critical Timeframe Mobility 2012–2014 Presence PBX
  • 17. 7 Mobile and Wireless How does it affect you? • Mobile applications need new servers for delivery • Application delivery complexity • Immature management tools • The next target for virtualization Next Monday Morning • What's your strategy for supporting mobile applications? • Look at mobile apps as a critical enabler of client interaction, and satisfaction Thousands of new applications are coming online. Critical Timeframe 2011–2013 Text messaging is not a convenience, it's a way of life.
  • 18. 8 System Density ? Did You Know? "At current pricing, the operating expense (energy) to support an x86 server will exceed the cost of that server …" … within three years!
  • 19. 8 System Density ? Did You Know? Energy cost per year can exceed: for just two racks of servers.
  • 20. Blades Are Leading Toward 8 Componentized Servers Blades = Servers 2009 Today, blades are proprietary server-infrastructure-in-a- chassis solutions… …but they are evolving into componentized, data-center- Blades = Servers, storage in-a-chassis solutions switches, memory, I/O… (but still mostly proprietary). 2013+
  • 21. 8 System Density How does it affect you? Server and Power Growth • Virtualization is critical to success 70 • Trend is high-density, high use of floor space 60 • Utilization levels and compute to 50 energy ratios paramount by 2010 40 Next Monday Morning 30 • Analyze asset use (highs and lows). 20 • Map server growth to energy and cooling required 10 • Engage facilities team 0 2004 2005 2006 2007 2008 2009 2010 Critical Timeframe 2011–2012 New Server ($B) Power and Cooling ($B) Install Base M)
  • 22. 9 Mashups and Enterprise Portals How does it affect you? • Customers doing this today • Unrecognized business processes • Creeping standards, uncontrolled Enterprise value • Internal and external sources - Private cloud enabler Next Monday Morning - Rapid/flexible development • Evaluate use; highlight the best Application types • Set clear standards — encourage - Packaged application extension innovation - Personal portal delivery Critical Timeframe - Location awareness 2011-2012 Integration patterns - Visualization integration - Content integration - Gadget page space co-location
  • 23. 10 Cloud Computing How does it affect you? Cloud Computing • Common services are available now — A style of computing where may reduce operating expenses scalable and elastic IT-enabled • Private clouds improve agility and will dominate capabilities are delivered as a • Focus on service levels service to customers using • Ignore the hype — focus on results Internet technologies Next Monday Morning • Evaluate commodity services you provide and what can move to the cloud • Evaluate cloud delivery model for internal use • Categorize applications/services based on SLAs and risk before proceeding Critical Timeframe 2012–2014
  • 24. 10 Private Clouds Through 2012, IT organizations will invest more on private cloud services than on external cloud providers. Reasons for Private Cloud Reasons for Public Cloud • Low barrier to entry • Scale on demand • Elastic and scalable • Increased agility and flexibility • Lower cost and pay per use • Pay per use • Increased agility (to customers) • Higher compute capacities • Ease of sourcing migrations • Elasticity • Many cloud benefits — • Time to market reduced risks
  • 25. Future Challenge: 10 Managing Cloud Sourcing Client/server: customer-driven Service Brokers • Costs skyrocketed, little integration • Small enterprises • Evolution of today's system integrators, VARs • Orchestrates cloud providers to meet needs • Industry-specific, etc. Dynamic Sourcing Team • Large enterprises • New team, new skills Cloud computing: going around IT (business- and IT-savvy) • Lots of choices, little integration, little • Manages day-to-day understanding of real service requirements sourcing decisions • Failures will be rampant, unless IT involved
  • 26. Action Plan • Today - Focus on virtualization and green IT for immediate cost and flexibility benefits. - Look at storage virtualization, deduplication and thin provisioning. - Evaluate Web social software to transform customer/employee interactions. • The Next 18 Months - Exploit mashups and cloud-based services to address immediate user needs. - Link UC to collaboration and enterprise applications to support growth initiatives. - Begin to track weak signals and subtle business patterns — from everywhere. • Longer Term - Public and private cloud services together with new servers and specialized systems promise to minimize costs and maximize agility. - Apply more-sophisticated resource analytics to support ongoing improvement in operational costs and energy efficiency. - Look for opportunities emerging from cloud computing, social networking and new approaches to infrastructure.
  • 27. Related Gartner Research Magic Quadrant for Unified Communications 1 September 2009, ID Number: G00169996 Run Book Automation Reaches the Peak of Inflated Expectations 20 August 2009, ID:G00169977 — David Williams Modernize Your Data Center Network by Virtualizing Network Functions 24 August 2009, ID:G00166882 — Neil Rickard Data Center Efficiency and Capacity: A Metric to Calculate Both 18 September 2009, ID:G00164493 — Dave Cappuccio The Spectrum of Public-to-Private Cloud Computing 14 May 2009, ID:G00167187 — Tom Bittman
  • 28. Gartner Events Experience live analyst expertise plus much more at a Gartner event. Events for Infrastructure & Operations Professionals: Data Center & IT Operations Summit November 22-23, London, UK Data Center Conference December 6 – 9, Las Vegas, NV Visit .gartner.com/us/events 27
  • 29. Gartner Symposium/ITxpo: The world's most important gathering of CIOs and senior IT executives • Hundreds of analyst led sessions, workshops, how-to clinics and more • Role-based tracks designed to address your key priorities and challenges • Immediately actionable take-aways—a clear action plan for the next 3, 6 and 12 months • Mastermind Interview Keynotes with industry leaders • The ITxpo show floor with hundreds of top solution providers and exciting startups Celebrating 20 years of Symposium/ITxpo September 14 – 16 São Paulo, Brazil October 17 – 21 Orlando, FL October 25 – 27 Tokyo, Japan November 8 – 11 Cannes, France November 16 – 18 Sydney, Australia Visit gartner.com/symposium to learn more 28
  • 30. Two simple steps for increasing the value of today’s webinar experience • Visit gartner.com/webinars • Today’s presentation will be available in 24 • See a Schedule of upcoming Gartner webinars (plus replays of previous webinars) and share these resources with your colleagues • Contact your Gartner account executive with any additional questions, comments or to order a complimentary copy of today’s presentation