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Social Network

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Social media refers to online platforms that allow people to share content and have conversations. It is a fundamental shift from traditional one-way communication to an interactive dialogue. Brands need to listen to what people are saying about them online and engage in conversations in order to understand customers and influence them. By participating authentically in social media, brands can build relationships with current and future customers.

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What is social media? And why should you care?
Social media is an umbrella term that defines the various activities that integrate technology, social interaction, and the construction of words, pictures, videos and audio. http://www.wikipedia.org
Social media is people having conversations online. ” “ More simply put:
The conversations are powered by… Blogs Micro Blogs Online Chat RSS Widgets Social Networks (…just to name a few) Message Boards Podcasts Video Sharing Sites Photo Sharing Sites Virtual Worlds Wikis
Why should I care? You may ask yourself: ” “
Social-networking sites are more popular than any other sites. Reason # 1
Almost 4,000,000 articles
>100,000,000 videos (with 65,000 new videos a day)
200,000,000 blogs 1.5 million residents
73% of active online users have read a blog Universal McCann Comparative Study on Social Media Trends April 2008
and 45% have started their own blog
39% subscribe to an RSS feed and 57% have joined a social network
55% have uploaded photos while 83% have watched video clips
In 2008, if you’re not on a social-networking site, you’re not on the Internet . ” “ IAB Platform Status Report: User Generated Content, Social Media, and Advertising - An Overview, April 2008
It’s not a fad. It’s a fundamental shift in the way we communicate.
The old communication model was a monologue.
Only 18% of TV ad campaigns generate positive ROI And 90% of people who can skip TV ads, do
The average person is exposed to 3000 advertising messages a day (And only 14% of people trust advertisements.)
78% of people trust the recommendations of other consumers. Reason # 2 ” “ Neilson, “Trust in Advertising” Report, October 2007
14% vs. 78% hmmm….
The new communication model is a dialogue.
Which means it’s… transparent inclusive authentic vibrant consumer-driven And it’s NOT… controlled organized exclusive product-driven “ on-message” “ Content is the new democracy and we the people, are ensuring that our voices are heard.” - Brian Solis, “The Social Media Manifesto”
People are talking about your brand. Right now. Reason # 3
34% post opinions about products & brands on their blog 36% think more positively about companies that have blog and 32% trust bloggers’ opinions on products & services
Social media is only going to become more pervasive and as such, become a critical factor in the success or failure of any business. Reason # 4 “ ” Brian Solis, “The Social Media Manifesto,” August 21, 2007
Universal McCann Comparative Study on Social Media Trends, April 2008 Welcome to the future.
And speaking of the future… (a.k.a. Reason # 5) Tomorrow’s consumers are today’s “digital natives.”
By 2010, Millenials/Gen Y-ers will outnumber Baby Boomers. They already wield $350 billion a year in direct spending power.
Millenials spend > 16 hours a week online. 96% of them have joined a social network where they have an average of 53* online friends. *Acquaintances 51%; online friends 38%; close friends 11%
And they don’t care about your ad. They care about what their friends think.
Translation: The train is leaving the station. With or without you.
How do you get on the train?
It’s about conversations, and the best communicators start as the best listeners. “ ” Easy. Just get on! Brian Solis, “The Social Media Manifesto”
A. Listen. Immerse yourself in the conversations. These are all good places to start. Remember, messages are NOT conversations!
B. Participate. Social > media (Hint: Share some stuff. It’s a DIALOGUE, not a monologue.)
C. Relinquish control. Repeat after me: The goal is not to control the conversation. The goal is to: enable inspire influence and…
talktorunningman.com mystarbucksidea.com nikeplus.com D. Engage! Create opportunities for people to feel ownership of the brand.
Make ‘em love you or hate you. Just don’t leave them indifferent.
And finally, A word of warning: Any blog that spins the truth will be found out. In a world of social media, honesty is the only policy.
Be open. Be honest. Be authentic. Have a dialogue. http://www.slideshare.net/mzkagan/
Start the dialogue. teamddm.com Mike McCarthy 616 632 1310 Jordan Buning 616 632 1321

More Related Content

Social Network

  • 1. What is social media? And why should you care?
  • 2. Social media is an umbrella term that defines the various activities that integrate technology, social interaction, and the construction of words, pictures, videos and audio. http://www.wikipedia.org
  • 3. Social media is people having conversations online. ” “ More simply put:
  • 4. The conversations are powered by… Blogs Micro Blogs Online Chat RSS Widgets Social Networks (…just to name a few) Message Boards Podcasts Video Sharing Sites Photo Sharing Sites Virtual Worlds Wikis
  • 5. Why should I care? You may ask yourself: ” “
  • 6. Social-networking sites are more popular than any other sites. Reason # 1
  • 7. Almost 4,000,000 articles
  • 8. >100,000,000 videos (with 65,000 new videos a day)
  • 9. 200,000,000 blogs 1.5 million residents
  • 10. 73% of active online users have read a blog Universal McCann Comparative Study on Social Media Trends April 2008
  • 11. and 45% have started their own blog
  • 12. 39% subscribe to an RSS feed and 57% have joined a social network
  • 13. 55% have uploaded photos while 83% have watched video clips
  • 14. In 2008, if you’re not on a social-networking site, you’re not on the Internet . ” “ IAB Platform Status Report: User Generated Content, Social Media, and Advertising - An Overview, April 2008
  • 15. It’s not a fad. It’s a fundamental shift in the way we communicate.
  • 16. The old communication model was a monologue.
  • 17. Only 18% of TV ad campaigns generate positive ROI And 90% of people who can skip TV ads, do
  • 18. The average person is exposed to 3000 advertising messages a day (And only 14% of people trust advertisements.)
  • 19. 78% of people trust the recommendations of other consumers. Reason # 2 ” “ Neilson, “Trust in Advertising” Report, October 2007
  • 20. 14% vs. 78% hmmm….
  • 21. The new communication model is a dialogue.
  • 22. Which means it’s… transparent inclusive authentic vibrant consumer-driven And it’s NOT… controlled organized exclusive product-driven “ on-message” “ Content is the new democracy and we the people, are ensuring that our voices are heard.” - Brian Solis, “The Social Media Manifesto”
  • 23. People are talking about your brand. Right now. Reason # 3
  • 24. 34% post opinions about products & brands on their blog 36% think more positively about companies that have blog and 32% trust bloggers’ opinions on products & services
  • 25. Social media is only going to become more pervasive and as such, become a critical factor in the success or failure of any business. Reason # 4 “ ” Brian Solis, “The Social Media Manifesto,” August 21, 2007
  • 26. Universal McCann Comparative Study on Social Media Trends, April 2008 Welcome to the future.
  • 27. And speaking of the future… (a.k.a. Reason # 5) Tomorrow’s consumers are today’s “digital natives.”
  • 28. By 2010, Millenials/Gen Y-ers will outnumber Baby Boomers. They already wield $350 billion a year in direct spending power.
  • 29. Millenials spend > 16 hours a week online. 96% of them have joined a social network where they have an average of 53* online friends. *Acquaintances 51%; online friends 38%; close friends 11%
  • 30. And they don’t care about your ad. They care about what their friends think.
  • 31. Translation: The train is leaving the station. With or without you.
  • 32. How do you get on the train?
  • 33. It’s about conversations, and the best communicators start as the best listeners. “ ” Easy. Just get on! Brian Solis, “The Social Media Manifesto”
  • 34. A. Listen. Immerse yourself in the conversations. These are all good places to start. Remember, messages are NOT conversations!
  • 35. B. Participate. Social > media (Hint: Share some stuff. It’s a DIALOGUE, not a monologue.)
  • 36. C. Relinquish control. Repeat after me: The goal is not to control the conversation. The goal is to: enable inspire influence and…
  • 37. talktorunningman.com mystarbucksidea.com nikeplus.com D. Engage! Create opportunities for people to feel ownership of the brand.
  • 38. Make ‘em love you or hate you. Just don’t leave them indifferent.
  • 39. And finally, A word of warning: Any blog that spins the truth will be found out. In a world of social media, honesty is the only policy.
  • 40. Be open. Be honest. Be authentic. Have a dialogue. http://www.slideshare.net/mzkagan/
  • 41. Start the dialogue. teamddm.com Mike McCarthy 616 632 1310 Jordan Buning 616 632 1321