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Chapter 3
                 Sources and Collection of Market Information




Chapter 3 Sources and Collection of Market Information   Marketing Research
Learning Objectives
1. The importance of collecting
   accurate information
2. Define the type of information sought
   and understand the sources of
   gathering it
3. Understand the importance of
   research in international marketing
4. The role of business ethics in global
   marketing research
Chapter 3 Sources and Collection of Market Information   Marketing
Research
Prerequisites of Collecting
  Accurate Data
       For making decisions to be effective, it
       is necessary that the research be
       more focused and restricted to the
       crucial information which is being
       sought.
       To survive in the competitive
       environment, companies and
       marketers have to conceive a brand
       idea and communicate that brand so
       as to capture the consumer attention
Chapter 3 Sources and Collection of Market Information   Marketing Research
Range of Research Data and
  Sources of Collecting Them
       The most sought out information can
       be categorized into quantitative and
       qualitative type of information (range
       of research data).
       Quantitative research is concerned
       with the measurement of a market in
       terms of market size, the size of
       market segments, market size in
       terms of brand, purchase frequency,
       distribution network size etc.
Chapter 3 Sources and Collection of Market Information   Marketing Research
So as to ensure that a certain level of
       accuracy is achieved, the quantitative
       information is almost always based on
       extrapolating from a sample to the
       general population
       Quantitative and qualitative
       information is complementary and a
       particular marketing decision may
       require both types of information

Chapter 3 Sources and Collection of Market Information   Marketing Research
The Main Options Available
  While Planning a Suitable
  Research Design




Chapter 3 Sources and Collection of Market Information   Marketing Research
Secondary Information
  Sources
       Secondary information is usually
       collected by persons(before) and very
       often for purposes other than the
       problem at hand.
       If a fan manufacturer is, for example,
       requiring information on the potential
       market
       Generally secondary information is
       sought for prior to the decision taken
       to organize collection of information
       from primary sources
Chapter 3 Sources and Collection of Market Information   Marketing Research
Few of the reasons cited for going for
       a secondary information search are:
       ◦ At times sufficient information is available
         to solve the problem
       ◦ Secondary information search involves
         less time and cost as compared to
         primary data collection
       ◦ Provides the base (defining problem and
         developing hypothesis or defining
         population) before the onset of primary
         research
Chapter 3 Sources and Collection of Market Information   Marketing Research
Communicating or Observing
  Respondents
       In the literal sense, Respondent refers
       to a person who responds and
       answers. While using respondent as a
       part of research, it will be useful to
       include both verbal and behavioral
       response of the person under study.
       Survey is one of the
       Survey is one of the widely used
       methods for obtaining Marketing
       Information, by communicating with
       respondents.
Chapter 3 Sources and Collection of Market Information   Marketing Research
Sources From Where Marketing
  Information is Collected




Chapter 3 Sources and Collection of Market Information   Marketing Research
Experiments
       The experiments can be carried out in
       natural conditions or controlled
       surroundings
       Under a natural experiment, the
       researcher will intervene only to the
       extent required for measurement
       The researcher uses the same
       methodology as if a control group is
       desired. For instance, say the researcher
       is trying to understand the attitude of TV
       viewers to an advertisement of Coco-
       cola
Chapter 3 Sources and Collection of Market Information   Marketing Research
Simulation
       Simulation is defined as a set of
       techniques for manipulating a model of
       some real-world process for the purpose
       of finding numerical solutions that are
       useful in the real process that is being
       modeled.
       Simulation provides information from the
       imitation of the particular marketing
       situation. This method involves less
       money and time as a source of
       information compared to field
Chapter 3 Sources and Collection of Market Information   Marketing Research
Likely Errors to Affect the
  Research Process
   1.     Inappropriate population
          specification
   2.     Sampling errors
   3.     Inappropriate sample selection
   4.     Sample frame
   5.     Non-response
   6.     Substitute information
   7.     Measure mental error
   8.     Experimental error
Chapter 3 Sources and Collection of Market Information   Marketing Research
Role of Research in Global
  Marketing
       Legal and political environment
       Cultural differences or cultural diversity
       Economic environment
       Linguistic barriers
       Nature and availability of marketing
       infrastructure
       Trade restrictions and differences in
       trade practices
       High distribution costs due to long
       distances
Chapter 3 Sources and Collection of Market Information   Marketing Research
Some of The Important
  International Marketing Research
  Issues




Chapter 3 Sources and Collection of Market Information   Marketing Research
International Marketing Research
  and Business Ethics
       Most of the MNCs in the world have
       developed systematic, sophisticated
       ongoing methods and systems for
       gathering Marketing Information
       related to the products, markets and
       competition
       Ethical issues in business also may
       create problems in international
       business
       There is no ‘ready material’ to identify
       the do’s and don’ts of business
       violations in the various countries
Chapter 3 Sources and Collection of Market Information   Marketing Research
Summary
       It is vital to have accurate market
       information
       Marketing information are categorized
       into quantitative and qualitative
       research data
       There is a need to understand various
       problems of international marekting.



Chapter 3 Sources and Collection of Market Information   Marketing Research
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Watch informative videos on Youtube: 
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More Related Content

Sources of data collection

  • 1. Chapter 3 Sources and Collection of Market Information Chapter 3 Sources and Collection of Market Information Marketing Research
  • 2. Learning Objectives 1. The importance of collecting accurate information 2. Define the type of information sought and understand the sources of gathering it 3. Understand the importance of research in international marketing 4. The role of business ethics in global marketing research Chapter 3 Sources and Collection of Market Information Marketing Research
  • 3. Prerequisites of Collecting Accurate Data For making decisions to be effective, it is necessary that the research be more focused and restricted to the crucial information which is being sought. To survive in the competitive environment, companies and marketers have to conceive a brand idea and communicate that brand so as to capture the consumer attention Chapter 3 Sources and Collection of Market Information Marketing Research
  • 4. Range of Research Data and Sources of Collecting Them The most sought out information can be categorized into quantitative and qualitative type of information (range of research data). Quantitative research is concerned with the measurement of a market in terms of market size, the size of market segments, market size in terms of brand, purchase frequency, distribution network size etc. Chapter 3 Sources and Collection of Market Information Marketing Research
  • 5. So as to ensure that a certain level of accuracy is achieved, the quantitative information is almost always based on extrapolating from a sample to the general population Quantitative and qualitative information is complementary and a particular marketing decision may require both types of information Chapter 3 Sources and Collection of Market Information Marketing Research
  • 6. The Main Options Available While Planning a Suitable Research Design Chapter 3 Sources and Collection of Market Information Marketing Research
  • 7. Secondary Information Sources Secondary information is usually collected by persons(before) and very often for purposes other than the problem at hand. If a fan manufacturer is, for example, requiring information on the potential market Generally secondary information is sought for prior to the decision taken to organize collection of information from primary sources Chapter 3 Sources and Collection of Market Information Marketing Research
  • 8. Few of the reasons cited for going for a secondary information search are: ◦ At times sufficient information is available to solve the problem ◦ Secondary information search involves less time and cost as compared to primary data collection ◦ Provides the base (defining problem and developing hypothesis or defining population) before the onset of primary research Chapter 3 Sources and Collection of Market Information Marketing Research
  • 9. Communicating or Observing Respondents In the literal sense, Respondent refers to a person who responds and answers. While using respondent as a part of research, it will be useful to include both verbal and behavioral response of the person under study. Survey is one of the Survey is one of the widely used methods for obtaining Marketing Information, by communicating with respondents. Chapter 3 Sources and Collection of Market Information Marketing Research
  • 10. Sources From Where Marketing Information is Collected Chapter 3 Sources and Collection of Market Information Marketing Research
  • 11. Experiments The experiments can be carried out in natural conditions or controlled surroundings Under a natural experiment, the researcher will intervene only to the extent required for measurement The researcher uses the same methodology as if a control group is desired. For instance, say the researcher is trying to understand the attitude of TV viewers to an advertisement of Coco- cola Chapter 3 Sources and Collection of Market Information Marketing Research
  • 12. Simulation Simulation is defined as a set of techniques for manipulating a model of some real-world process for the purpose of finding numerical solutions that are useful in the real process that is being modeled. Simulation provides information from the imitation of the particular marketing situation. This method involves less money and time as a source of information compared to field Chapter 3 Sources and Collection of Market Information Marketing Research
  • 13. Likely Errors to Affect the Research Process 1. Inappropriate population specification 2. Sampling errors 3. Inappropriate sample selection 4. Sample frame 5. Non-response 6. Substitute information 7. Measure mental error 8. Experimental error Chapter 3 Sources and Collection of Market Information Marketing Research
  • 14. Role of Research in Global Marketing Legal and political environment Cultural differences or cultural diversity Economic environment Linguistic barriers Nature and availability of marketing infrastructure Trade restrictions and differences in trade practices High distribution costs due to long distances Chapter 3 Sources and Collection of Market Information Marketing Research
  • 15. Some of The Important International Marketing Research Issues Chapter 3 Sources and Collection of Market Information Marketing Research
  • 16. International Marketing Research and Business Ethics Most of the MNCs in the world have developed systematic, sophisticated ongoing methods and systems for gathering Marketing Information related to the products, markets and competition Ethical issues in business also may create problems in international business There is no ‘ready material’ to identify the do’s and don’ts of business violations in the various countries Chapter 3 Sources and Collection of Market Information Marketing Research
  • 17. Summary It is vital to have accurate market information Marketing information are categorized into quantitative and qualitative research data There is a need to understand various problems of international marekting. Chapter 3 Sources and Collection of Market Information Marketing Research
  • 18. “Like” us on Facebook:  p // / http://www.facebook.com/welearnindia  “Follow” us on Twitter: http://twitter.com/WeLearnIndia http://twitter com/WeLearnIndia Watch informative videos on Youtube:  http://www.youtube.com/WelingkarDLP
  • 19. “Like” us on Facebook:  p // / http://www.facebook.com/welearnindia  “Follow” us on Twitter: http://twitter.com/WeLearnIndia http://twitter com/WeLearnIndia Watch informative videos on Youtube:  http://www.youtube.com/WelingkarDLP