Redesign Your Business, Be Happy! - Rosario Sica & Emanuele Scotti

2

SBF
grows

SBF
2013:

•  2.000
subscrip2ons
(+25%
vs
2012)

•  c.
400
companies
represented

Subscrip2ons

3

Who
is
here
today?

4

Industries
represented

5

Where are we from?
People
from
all
over
the
world:
20
countries
represented

Albany Australia Belarus Colombia
France Georgia HungaryGermany India
Israel Italy Nepal New Zealand Nigeria
Portugal
Sweden
Switzerland
UK
USCANADA

6

Who? What? Why?
•  >
60
speakers
including
18
from
outside
of
Italy

•  50
sessions
in
2
days
covering
diﬀerent
topics

•  25
business
cases

•  The
ﬁrst
SBF
started
in
2008
with
an
integrated
approach

towards
the
“Social
Business”
phenomenon,
and
it
has

sOmulated
and
helped
grow
and
understand
the
growth
of

this
market

7

What are we discussing in the two days
•  Customer
Engagement

•  Social
Commerce

•  PredicOve
ROI
–
EﬀecOveness
of
Social

Business

•  IntegraOng
CollaboraOon
&
Processes

•  Social
Support,
Customer
Service
and

Social
CRM

•  Social
Media
MarkeOng,
Strategy
and

Governance

•  Social
Business
Intelligence
and
Insights

•  Social
Intranet

•  Open
Management
and
Leadership
Models

•  Social
Learning

•  OrganizaOonal
Network
Analysis

•  HR
2.0
and
OrganizaOon
EvoluOon

•  Digital
TransformaOon

•  Big
Data
&
Social
AnalyOcs

•  CollaboraOve
InnovaOon
&
Crowdsourcing

•  Employee
CommuniOes

8

Overall structure
•  Key
note
speeches
and
Open
Conference
in
main
hall

•  Expo
pavilion:
you
will
ﬁnd
14
companies
presenOng
their
latest

technologies
and
experiences

•  Lunch
break:
Premium
and
Free
conference

•  Parallel
tracks
for
those
with
Premium
access
starOng
from
14h00
in
the

breakaway
rooms
downstairs

•  Close
of
day
at
17h00
again
in
the
main
hall

•  AperiOvo
at
the
end
of
the
day
with
the
aim
of
networking
(bring
your

bocle
openers
along)

9

•  Some
of
you
have
completed
a

survey
indicaOng
your
interests

and
what
you
want
to
take
away

with
you
from
the
conference

•  The
graph
alongside
this
slide

shows
an
aﬃnity
map
with
the

names
and
interests
as
compiled

by
those
of
you
who
completed

the
survey

•  Our
lives
are
intertwined
in

constant,
ever-‐changing

networks,
and
the
aﬃnity
map

showing
the
clusters
based
on

your
interests
places
you
in
a

network
in
the
same
way

Affinity map

10

Thanks to the sponsors

Emanuele Scotti | Rosario Sica

Kids are happy
Until they start school

Employees are happy
when they start a new job
What about 3 months lather?

dare, change
challenge
imagine,

Is it right to talk about
happiness in these times?

happiness
Start to think a new order

Back to
basics:
economics
and well
being

Redesign Your Business, Be Happy! - Rosario Sica & Emanuele Scotti

GDP • Gross Domestic Product
GNH • Gross National Happiness

Strong
relations
with and
between
customers
reduce
churn rate

Network society, network economy and the patterns of
influence

Organizational happiness:
Sustainable progress in efficiency, intelligence
innovation, profitability

SOCIAL BUSINESS AND
THE PURSUIT OF HAPPINESS
4.

Social Business is a
new enterprise
organization system
that centres on
collaborative and
networking
relationships
(employees,
partners, customers,
suppliers, etc.) to
face and generate
value in complex
markets

Role of networks
in organizational
dynamics and in
generating value

SOCIAL BUSINESS
TRANSFORMATION
5.

TRANSFORMATION JOURNEY
“NOTICE TO MARINERS”
[Thanks to Peter Senge]
6.

Today's
problems
come from
yesterday’s
"solutions”.
Social Business Transformation: Notice to mariners

Social Business Transformation: Notice to mariners
The harder you push,
the harder the
system
pushes back.

Redesign Your Business, Be Happy! - Rosario Sica & Emanuele Scotti

More Related Content

Redesign Your Business, Be Happy! - Rosario Sica & Emanuele Scotti