This document analyzes the marketing and sales strategies of software companies, using Stack Overflow as a case study. It finds that Stack Overflow succeeded by targeting programmers on Google with relevant content, using user engagement tools, and focusing on users over revenue initially. Their strategies included good SEO, tagging, voting, bounties, and subtle advertising. Their network of experts provides value for users and opportunity for job/resume posts. The conclusion is that prioritizing users through good techniques can make companies both user-friendly and profitable.
2. Introduction
Numerous Software Companies in existence
today.
Not all of them succeed at them same level.
Differences due to difference in sales and
marketing strategy adopted by them.
3. Meaning
Marketing strategy is defined as a process
that can allow an organization to concentrate
its resources on the optimal opportunities with
the goals of increasing sales and achieving a
sustainable competitive advantage.
Sales Strategies is a way to focus your efforts
on your most important customer audiences,
existing or potential. It is intended to persuade
people to buy something.
4. Objective of the Study
To find out, by studying the sales and
marketing strategy of a successful company,
what successful companies do that
differentiates them from others companies.
To discover some marketing and sales
strategies in use these days.
5. Case Study on StackOverflow
Stack Overflow is a question and answer site
for professional and enthusiast programmers.
Founded in 2008.
Founders:
Joel Spolsky
Jeff Attwood
6. Targeting the Right Market
Segment
Used Good SEO techniques. 89% of its traffic
comes from Google.
People search for problems in google mostly.
Used the following ‘building blocks’:
Voting – Control quality, best at top.
Tags – Easily find previous.
Badges – Encourage Participation.
Bounties.
Monthly Data Dump.
7. Contd…
Pre-Search – Prevent Multiple
Copies.
Search Engine Optimization –
increase visibility on search.
Critical Mass – Used their
Blogs.
Performance – Uses MS S/W
stack.
9. Revenue Models in Use by SO
Advertising Model: Not too flashy and in very
tactical positions.
Job Posting: Companies can put job
Openings for some money. Network of
Experts.
Post Resume: $29 to post your Resume.
11. Findings of the Study
Users are Primary, Revenue is secondary.
Use subtle ads.
Exploit the major asset to your advantage(N/W
of experts by SO).
12. Conclusion
Good Sales and Marketing Techniques can turn
any software company into a user-friendly and
revenue generating company simultaneously.
“User Comes First”.
13. References
1. Business Insider Interview of Joel Spolsky.
URL: http://www.businessinsider.com/exclusive-qa-quora-may-be-
turning-down-billion-dollar-offers-but-its-still-losing-to-this-guy-2011-
2?IR=T
2. M. Sewak et al. “Finding a Growth Business
Model at Stack Overflow, Inc.” Stanford
CasePublisher 204-2010-1. 18 May 2010.
3. Google.