Standard operating procedures (SOPs) are written instructions that document routine activities of an organization. SOPs promote quality and consistency by providing instructions to perform tasks properly. They have many benefits, including facilitating consistent performance, ensuring safety, and supporting training. SOPs should provide the purpose, scope, responsibilities, materials needed, and step-by-step instructions for a process. Examples of SOPs include those for analytical instruments, administrative tasks, and technical laboratory procedures.
2. Contents
• DEFINITION
• INTRODUCTION
• INSIDE THE SOPS
• PURPOSE
• BENEFITS
• OBLIGATIONS
• SOP PROCESS
• SOP GENERAL FORMAT
• TYPES OF SOPS
• EXAMPLES SOP FOR ANALYTICAL INSTRUMENTS
3. Definition
▪ A Standard Operating Procedure (SOP) is a set of written instructions
that document a routine or repetitive activity followed by an
organization.
▪ ICH defines SOP as “detailed written instructions to achieve
uniformity of the performance of a specific function”.
4. Introduction
▪ The development and use of SOPs are an integral part of a successful
quality system as it provides individuals with the information to perform a
job properly, and facilitates consistency in the quality and integrity of a
product or end-result.
▪ The term “SOP” may not always be appropriate and terms such as
protocols, instructions, worksheets, and laboratory operating procedures
may also be used. For this document “SOP” will be used.
▪ SOPs describe both technical and fundamental programmatic operational
elements of an organization.
5. Inside the SOPs
Company name and pagination.
The company name and pagination (e.g. page 4 of 7) must appear on every page.
Title
The title should be descriptive.The title should use directive language to declare what is
being done to what.
Identification
Procedures must be easily identified by giving unique number and version
number. This identification number of the SOP supports accountability of the
document throughout the facility and over time as it changes.
6. Contd………
Review and approval
All SOPs shall have space for signature of initiator (the person who has
written the SOP) Reviewer (The persons who has reviewed the SOP) and
approver (Quality Assurance Head of the organization).
Purpose
The purpose or objective of the procedure should restate and expand
well written title. Expand or qualify the directive language used in the title (e.g.
to describe the operation procedure of compression machine) .
7. Scope
The scope should provide limits to the use of procedure. The scope shall be
written in such a way that it answers following questions….
Are there certain samples that are appropriate to test by this method?
Do these operations apply only to certain equipment or certain departments?
Is there a limit to the capacity, volume, or throughput of the procedure?
State to what areas this procedure does apply and does not apply?
Responsibility
Who is responsible for performing the work described?
Who is responsible for implementing the procedure?
Procedure
Describe the procedure in a step by step, chronological manner. Use active
verbs and direct statements
8. Purpose
▪ SOPs detail the regularly recurring work processes that are to be
conducted or followed within an organization.
▪ They document the way activities are to be performed to facilitate
consistent conformance to technical and quality system requirements
and to support data quality.
▪ SOPs are intended to be specific to the organization or facility whose
activities are described and assist that organization to maintain their
quality control and quality assurance processes and ensure compliance
with governmental regulations
9. If not written correctly, SOPs are of limited value.
In addition, the best written SOPs will fail if they are not followed.
Therefore, the use of SOPs needs to be reviewed and re-enforced by
management, preferably the direct supervisor.
Current copies of the SOPs also need to be readily accessible for
reference in the work areas of those individuals actually performing the
activity, either in hard copy or electronic format.
SOPs are tools to ensure that GMP are followed wherever applicable.
10. Benefits
▪ Promotes quality through consistent implementation of a process or
procedure within the organization.
▪ It facilitates consistency in the quality and integrity of a product or
end-result.
▪ It provides information about how to perform a job properly and
minimizes variations.
▪ Address safety concerns
▪ Ensures that processes continue uninterrupted
▪ It is used as a part of a personnel training program.
11. SOPs assist to ensure that GMP is followed and achieved at all times.
SOPs assist the pharmacy personnel to know who does what, and when, thus
avoiding confusion, and function overlapping.This also takes care of
accountability and responsibility.
SOPs help to assure the quality and consistency of the service, and thus
minimize harm to the patient.
SOPs give clarity to the pharmacy personnel, to follow steps/procedures,
systematically, and uniformly.
12. Obligations
▪ WHO has already made it mandatory to have the required SOPs for
any manufacturing facility for grant of GMP certificate.
▪ Various legal and commercial factors also influence the manufacturer
to go in providing SOPs for his facilities.
14. SOP Preparation:
SOPs should be written by individuals knowledgeable with the
activity.
These individuals are essentially subject-matter experts who
actually perform the work or use the process
A team approach can be followed, especially for multi-tasked
processes
15. SOPs should be written with sufficient detail so that someone with limited
experience with or knowledge of the procedure, but with a basic
understanding, can successfully reproduce the procedure when unsupervised
The experience requirement for performing an activity should be noted in
the section on personnel qualifications
16. SOP Review and Approval
SOPs should be reviewed by one or more individuals with appropriate
training and experience with the process.
The finalized SOPs should be approved as described in the organization’s
Quality Management Plan or its Master SOP.
Generally the immediate supervisor and the organization’s quality
assurance officer review and approve each SOP.
Signature approval indicates that an SOP has been both reviewed and
approved by management.
17. Revisions and Reviews
Whenever procedures are changed, SOPs should be updated and re-
approved.
If desired, modify only the pertinent section of an SOP and indicate the
change date/revision number for that section in theTable of Contents.
SOPs should be also systematically reviewed on a periodic basis, e.g.
every 1-2 years, to ensure that the procedures remain current and
appropriate .
18. Review date should be added to each SOP that has been reviewed.
If an SOP describes a process that is no longer followed, it should be
withdrawn from the current file and archived.
The frequency of review should be indicated by management in the
organization’s Quality Management Plan.
Individuals responsible for ensuring that SOPs are current should also be
indicated in QMP.
19. Implementing SOP
The most important step for implementing the SOP is in working area,
train or retrain the user. Everyone should follow the procedure exactly with
each and every step in detail, it is very important to train the user
otherwise individual may interpret meaning in different ways.
While training the user trainer should share the reason WHY, SOP must
performed correctly. People are much more to follow when they
understand importance of procedure.
Trainer should explain and demonstrate how each step in the SOP will be
performed and should assure them this will increase Quality of product by
providing safety and accuracy which will ultimately increase the confidence
of the user.
20. Management of SOP
Organization shall have SOP on Preparation, approval, revision and control
of standard Operating Procedure for better control and management of
SOPs.
Generally, administrative aspects of the SOP system such as distribution
and filing are well managed. On the other hand, overall system
management, frequently characterized by the lack of a system owner, is
generally poor. If a system owner exists at all, his or her responsibilities are
limited.
21. Name of facility_____________________________________ page .......... of....
SOP Number ________ Title _________________________________________________
Revision number ________
Written by ______________________________ Edited by __________________________
Authorization signature ________________________ Department _______ Date___________
Effective date __________________________________Replaces ____________________
Purpose:
WHY:
Why is this procedure written.
Why is it being performed.
Scope
WHEN:
Indicate when this procedure needs to be performed.
WHERE:
Indicate where this procedure applies.
Responsibility
WHO:
Who performs the procedure, who is responsible to see it is performed correctly.
Materials and equipment
WHAT: What is needed to perform the test.The list should be completely specific.
22. Types of SOPs
▪ SOPs may be written for any repetitive technical activity, as well as for any
administrative or functional programmatic procedure, that is being followed
within an organization.
▪ The types of SOPs are:
1. Technical SOP
2. Administrative /Fundamental Programmatic SOP
23. 1. SOPs instructing the user
• how to perform a specific analytical
method to be followed in the laboratory
• how to collect a sample in order to
preserve the sample integrity and
representativeness
2. Also cover data processing and evaluation
(including verification and validation),
modeling, risk assessment.
1. SOPs generated for administrative tasks
• reviewing documentation such as QA
Project Plans and QMP
• Writing contracts
• Performance assessment
2. Also includes how to coordinate the
activity and record the results as well as
coordinating the team efforts.
Technical SOP Administrative SOP