The document discusses various strategies for fundraising for non-profit organizations. It covers reasons for fundraising like survival and reducing dependency. It outlines key motivations for donors including social participation, tax benefits, and marketing. The document then discusses principles of fundraising like establishing personal connections, understanding the donor's perspective, and saying thank you. It provides tips for different fundraising methods such as writing project proposals, direct marketing, social media, online fundraising, events, and corporate and individual donations. The focus is on practical fundraising strategies and tactics for the voluntary sector.
2. Why Fund Raising at all?
SURVIVAL, EXPANSION AND DEVELOPMENT
REDUCING DEPENDENCY
SHIFTING OF INTERNATIONAL RESOURCES
POTENTIAL WITHIN INDIA
FLEXIBLE FUNDS AND PLANNED AGENDA
ENCOURAGING OTHER DONORS TO CONTRIBUTE
PROSPECT RESEARCH
VIABLE AND SUSTAINABLE ORGANISATION
3. Motivations to Give
SOCIAL PARTICIPATION AND CHARITABLE GIVING
WEALTH AND GIVING BY THE NUMBERS.
PEOPLE GIVE TO PEOPLE.
FOUNDATIONS GIVE TO FULFILL THEIR MISSION.
CORPORATIONS GIVE TO HAVE A RETURN ON THEIR INVESTMENT.
PUBLIC INSTITUTIONS GIVE TO IMPLEMENT THEIR PUBLIC POLICIES.
CORPORATE SOCIAL RESPONSIBILITY (CSR)
TAX
LOCAL COMMUNITY RELATIONS
MARKETING AND IMAGE BUILDING
SOME DONORS FEEL THEY ARE BEING ASKED FOR DONATIONS TOO FREQUENTLY
4. Key Principles of Fundraising
THE PERSONAL APPROACH
YOU HAVE TO ASK
UNDERSTANDING THE DONOR’S VIEWPOINT
THE RETURN TO THE DONOR
FUNDRAISING IS A PEOPLE BUSINESS
FUNDRAISING IS SELLING
CREDIBILITY AND PUBLIC RELATIONS
SAYING THANK YOU
5. Raising Funds through
PROJECTS PROPOSAL WRITING
DIRECT MARKETING
SOCIAL MEDIA, ONLINE FUNDRAISING & TELECALLING
TRADING, AWARENESS EVENTS & SPONSORSHIP PROGRAMME
CORPORATE FUND RAISING – IN KIND, CASH, PARTNERSHIP
EMPLOYEE GROUPS & INDIVIDUAL DONATIONS
SOCIAL CAMPAIGNS, TRAININGS & SEMINARS
DONATION BOXES ,DEFERRED OR PLANNED GIFT
FOUNDATIONS ,INSTITUTIONAL & GOVERNMENT FUND RAISING
6. Projects Proposal Writing
Concepts of proposals
• Write for the donor, not yourself
• Simple language that is interesting
• Clarity and descriptive text
• Avoid superlatives
• Defense is the worst offense
• Friend-raising, not fundraising
Components of Proposal
Cover Letter Impact
Title Page Beneficiaries
Summary Sheet Sustainability
Project Description Methodology
Goals & Objectives Attachments Activities
Budget Input & Output
Project Description
• This is the first (and could be the only) part of the proposal that a busy reviewer will see.
• The PD should be a map of the rest of the proposal.
• It should be able to stand alone
• Give it careful time and effort
• Provide a clear statement of the problem.
• Describe the factors that have contributed to the problem.
• Describe what has and has not worked in the past.
• Indicate what needs to be done (by you) now
• Never assume the proposal reviewer knows what you know.
• Convince the reviewer that the problem is IMPORTANT
7. Direct Marketing
Direct Marketing Tool Box
• Direct Mailers
• Telemarketing
• FTF (Face to Face)
• On-line solicitation
• DR (Direct Response) TV
Direct Mail
• Lift Letter
• Warm Mail
• Banks’ high net worth client lists
• Gold card / Diner card lists
• Good Magazine subscription lists
• Newsletter / Annual Report
• Tax-mail
• Stories
• Corporate/Software/CA/Doctor/Lawyer/Employees lists
• Educational and training industry
• Finance and Insurance
• Textiles and showrooms
• Industries, Factories and mills
• Clubs and Groups
• Production Units
• Construction and real estate
• BPO/KPO
Direct Mail Aspects
• Cold Mail
• Warm Mail
• Thank you Mail
• Response Rates
• Profitability-RoI
9. Social Media
Social media is a conversation online between
•your customers
• your donors
• your volunteers
• your employees
• your investors
• your critics
• your fans
• your competition....
• anyone who has internet access and an opinion.
How should NGOs leverage Social Media?
As an NGO, your social media activities should aim at
creating awareness, generating interest, encouraging
sharing, and enlisting support and participation for your
initiatives. The purpose is to first grab attention and then
sustain it through compelling communication. Social media
is changing our world
The power to define and control a brand is shifting from
corporations and institutions to individuals and
communities.
Social Media for Social Good
• As an NGO, you work for a cause because you support it with all your heart.
• A thankless job at times, you still pursue and persevere because someone, somewhere, is happier because of
your efforts and that makes you carry on the good work.
• There are people who might want to lend you a helping hand but don’t know where to start; there are people
who need your help but don’t know how to reach you.
• Reach out to them. Connect with them.
• Let your tireless passion for your cause reflect in your social media presence.
• Let social media do its bit to energize your efforts for social good.
• And if you need someone to help out with it, we are always there!
11. Telecalling
Calling on Home Numbers
Calling on Office Numbers
Calling on Mobiles
In-house
Outsourced
Cold & Warm
Very effective for new donors and retention both
Backed by cheque pick-up facility
Smart communicator- non-intrusive
Crisp script
Effective even during weekdays
1. Ease of entry - you can reach out the prospects easier than
other marketing tools
2. Cost effective - Telemarketers can do more with less time,
giving you greater saving an operation cost.
3. Greater interaction - lead generation is a people-oriented
profession, so you ought to put your people in the forefront.
Talking and interacting with prospects is a must for business.
4. Rapport - talking to business prospects directly can help
you establish a better relationship with team
5. Clarity of explanation - be it on the technical issues or
clarification of question, it would be much easier to relay
them on the phone then email.
6. More data collected - conducting a telemarketing survey
can be handy for businesses in need for a more in-depth
understanding of market trends and buyer attitudes.
7. Flexibility in sales- you can sell to both you current
customers as well as your post customers. If you use it right,
then this flexibility will help you earn more leads.
8. More measurable results - At the end of the calls we can
mesure the results.
12. Trading, Awareness Events &
Sponsorship Programme
Trading -Most fundraising opportunities involve securing a charitable gift to support your work with
little or no tangible return for a contribution. Trading is more in keeping with a traditional business
where a price is set on the delivery of products and services. This is the mainstay of most social
enterprises who work to be sustainable by selling something of value.
Awareness Events - Events and activities are an essential and often lucrative part of fundraising for a
majority of organisations. As with all fundraising, organising and carrying out fundraising events and
activities should be planned strategically. Events and activities are also a way of promoting awareness of
the causes and services of the organisations involved. They are also a way other reason of recruiting
volunteers, supporters and long-term donors. Inviting existing donors to help organise or to simply
attend fundraisers is a good way of keeping them involved in your organisation.
Sponsorship Programme - Corporate sponsors can bring revenue and a professional image to a
fundraising event. Asking for a corporate fundraising sponsor involves the same process as trying to sell
a company a product. You must develop a compelling presentation that gives the company why it
should support your cause. It helps to include some kind of value for the company in your presentation,
such as having all donations be tax deductible, or promising media exposure in return for being
involved in your event.
13. Corporate Fund Raising
Corporate Giving Motivations in India
• Philanthropic
• Planned Philanthropy
• Corporate Social Responsibility (CSR)
• Tax
• Local Community Relations
• Marketing and Image Building
• Relationship building with government
• Employee Relations
Corporate sponsorship can provide a vital source of funding. To secure sponsorship you need to
understand what sponsors are looking for and offer benefits and value that meet their needs.
Sponsorship is a business relationship that does not end when you receive the money—you need to
work hard to ensure that sponsors obtain the benefits they sought. See our advice on seeking
corporate sponsorship
Ways to corporate give
• Sponsorship
• Payroll giving
• Recycling
• Cause related marketing
• Staff fundraising
• Customer fundraising
• Gift in kind
• Pro bono
• Charitable trusts
• Challenge events
• HR products
14. Employee Groups & Individual Donations
Employee giving is a simple and effective way for
employees to support a cause while building a
stronger team. The organization has an opportunity
to foster a collaborative and motivated work
environment where employees feel engaged and
passionate with the company they are employed by.
Research has illustrated that companies that support
employee fundraising and volunteer activities
enhance their public image, boost employee morale
and cultivate stronger relationships with
communities and stakeholders.
Additionally, the following benefits have been
identified:
• Increased employee motivation and retention
• Greater professional development and team-
building opportunities
• Enhanced collaboration
• Positive perception of the organization
• Positive public profile
Why do individual give away their money ?
• Make a difference
• Become involved
• Help others
• Feel good
• Recognition
• Gratitude
•Tax Break
The best, most efficient, cost-effective way to raise fund
from individual is
• The right person...
• Ask the right person...
• For the right amount of money...
• At the right time...
15. Donation Boxes Or Planned Gift
When making collections, carry change in case someone only has a large note that they are not
prepared to part with. Wear your cycling equipment or rucksack so no one can walk past you
without noticing you (and hopefully contributing). Most charities have their own stickers and
collection boxes; collectors must carry collection permits (ask charity); collectors must wear an
official badge (ask charity); money must be collected in a sealed tin or envelope; boxes must be
opened and money counted in the presence of two or more people; a return must be made by the
licensing authority; street collectors may not cause an obstruction or solicit activity for money (don't
rattle tins).
Contributions in the form of goods or professional services can be a great asset to an NGO and
operates as a cost effective way for a business or corporation to offer effective support. Examples of In
Kind gifts include a telecommunications company donating either phone handsets or discounted air
time to an NGO. This serves to reduce costs for the NGO and allow them to spend a greater
proportion of their income on supporting their beneficiaries.
16. Government Fund Raising
Receiving Government support may bring a degree of recognition and credibility to the organization.
Government funding is substantial in terms of volume and it is a great source of fund. However,
dependence on Government could also make the organization vulnerable to government control or
political pressure. The Central and the State Governments, however, have several schemes for
assistance to voluntary agencies in areas of human resource development, welfare of women,
children and marginalized communities; health, family welfare etc As Rati Misra (Resource Alliance)
said NGOs should realize that government funding will add value to the profile of their NGO and
they should put their focus in communicating their work to concerned government department. In
the year 2008-09, Government has spent 2.5 billion dollars in social sector.
17. Increasing Donor Expectations
Integrity
• Walk your talk;
• Keep your
promise and
honour your word;
• If that is not
possible, say when
it will be and how
the impact will be
solved.
Transparency
• Being easily
understood;
• Being open, frank
and honest in all
communications,
transactions and
operations;
• Accountability
and transparency
go hand-in-hand.
Accountability
• Being responsible
to someone for
actions taken by
explaining,
clarifying and
justifying the
actions.
• On behalf of
organisation its
your duty to explain
account to donor.
Professional and
Managerial
Capacity
Being effective:
Doing the right
things
Being efficient:
Doing the things
right
Peter Drucker
18. Types And Tactics Of Marketing Strategies
Sense
Reach
Convert
Relationship
19. Cause Marketing: Find a cause both your customers
and your company care about. It can create magic for
your business.
Instead of doing the traditional “buy one get one
free” promotion, Toms Shoes built a strong customer
following and reputation for giving back by giving
away a free pair of shoes to someone in need for every
shoe purchase made by their customers.
Word-of-Mouth Marketing: Create authentic word of
mouth for your company and the products you
represent. Word-of-mouth Marketing is the passing of
information from person to person by oral
communication.
20. Relationship Marketing: Focus on building relationships
with you customers instead of always exclusively trying to
sell them something (called transactional marketing).
Customers who love your brand more will also spend more
money with your brand.
Many traditional retailers have found this to be true.
Walgreens has seen that customers who buy from all of
their purchasing channels (store, web, mobile, etc) buy
up to six times more than the average customer that only
buys in their store.
Offline Marketing: Find new ways of integrating offline
marketing with new technologies to create more engaging
customer experiences.
21. Scarcity Marketing: Where appropriate, consider making
your products accessible to only a few customers.
Rolls-Royce’s release of their Year of the Dragon Collection
edition of the Phantom sold quickly. Although the cost of
the car was higher than other luxury cars, the scarcity drove
the desire and the price.
Digital Marketing: Use various digital devices like
smartphones, computers, tablets, or digital billboards to
inform customers and business partners about your
products.
The Coca-Cola company has create vending machines that
invite customers to hug them. This continues to tie the
Coca-Cola brand to the core emotion of happiness,
but also invites customers to experience the real product
offline.
22. Call-to-Action Marketing: Convert more customers on the
web. CTA is a part of inbound marketing used on websites in
the form of a banner, text, or graphic. The CTA prompts a
customer to click and move into the conversion funnel from
navigating an online store to making a purchase.
Diversity Marketing: Take into account the different
diversities in a culture in terms of beliefs, expectations, tastes,
and needs. Then, create a customised marketing plan to target
those consumers effectively.
Undercover Marketing: Hide some of your products and
services’ best features. Sometimes not telling everyone
everything can become a great source of buzz.
Think of a movie trailer that got you very excited to go see the
movie. While not showing all the aspects of the movie, the
advertiser can create enough intrigue to drive viewers to want
to see more.
23. Transactional Marketing: Encourage consumers to buy
using coupons, discounts, liquidations, and sales events.
Mass Marketing: Go big! Big businesses spend big money to
understand big data. (That’s a lot of big!) This gives them insight
into where to place media for their potential national customers
who buy their products and services.
Walmart is an example of an effective mass market retailer. As
the number one retailer in the world, they are very smart about
their mass marketing efforts, often giving their customers a
feeling of locality and warmth.
Seasonal Marketing: Offer seasonal events. Seasonal events
provide a great way to meet new consumers and reinforce
relationships with existing customers. Sometimes these events
can be changes of weather or national holidays.
24. PR Marketing: Work with the media to bring awareness to
your products and the benefits your products offer.
When Apple’s founder Steve Jobs was alive, Apple held a
major press conference to announce every new product. This
tradition is now continued by their new Apple CEO and
CMO. When things go wrong, a good PR marketing strategy
is vital too.
Viral Marketing: Get your customers talking about your
products and services by hitting on something so great
that people can’t help but share with others. Each time a
new product is created, customers have to be given a reason
to dream about their future purchase.
Online Marketing: Discover ways to leverage the web.
Most online strategic marketing efforts today are a mix of
growth hacking strategies (A/B testing taken to the max)
and a variety of awareness tactics that drive attention
25. Email Marketing: Collect and organize emails for potential
prospects and customers. Send them meaningful messages of
value, while respecting their inbox.
Evangelism Marketing: Surprise, delight, and over-serve
your customers so they will become voluntary advocates of
your product and promote its features and benefits on behalf
of your company.
Outbound Marketing: Let your potential customers know you
exist. By developing a list of prospects, a company can begin to
reach out to individual target groups in order to find new
customers.
When Microsoft was selling their accounting software they
often used outbound marketing to identify potential targets
before trying to call the companies for an in-person meeting.
26. Inbound Marketing: Sell customers additional products and
services they currently don’t have when they contact you.
When business customers call to check their balances, the
business bank Chase often takes the opportunity to ask if
they are interest in a credit line, a 401(k) plan, or a variety of
other services the bank offers.
Freebie Marketing: Sell items at low rates or give them away
free to boost the sales of another complementary item or
service.
Augmented Marketing: Provide additional services through
innovative offerings and benefits to your customers to
increase their level of satisfaction. Amazon.com offers their
Prime program to customers who want free 2- day shipping
for a one-time annual fee.
27. Newsletter Marketing: Write a newsletter that highlights
some of the newsworthy things that have happened for the
organization
Content Marketing: Create and publish content on
various platforms to give information about a certain
products or services to potential customers and to
influence them, without making a direct sales pitch
Tradeshow Marketing: Many products have to be experienced
before being purchased. There are very few customers that will
buy a new automobile without doing a great deal of research
and test-driving the car first. Tradeshows are industry
gatherings where customers are invited to come sample all that
the industry has to offer.
28. Article Marketing: If expertise is highly valued in your
industry, articles can offer a powerful tool to showcase your
knowledge and expertise. Some innovations are shared in the
form of articles or white papers where technical information
needs to be conveyed to specialized buyers.
Search Marketing: Make Google your business partner.
These days, when consumers have questions they often
don’t ask their friends; they go straight for Google. Learn to
master search engine optimization techniques for your web
pages.
Direct Mail Marketing: Communicate directly with the
customer, with advertising techniques that can include text
messaging, email, interactive consumer websites, online
display ads, fliers, catalog distribution, promotional letters,
and outdoor advertising. Direct marketing messages
emphasize a focus on the customer, data, and
accountability.
29. Niche Marketing: Finding a niche and filling it could be
described as the secret recipe for growth in over-crowded
marketplaces.
Community Marketing: Cater to the needs and requirements
of your existing customers (as opposed to using resources to
attract new consumers). This promotes loyalty and product
satisfaction and also gives rise to word of mouth within your
brand’s community.
Social Media Marketing: Engage your customers through
sites like Facebook and Twitter. Social media provides a
unique opportunity for savvy businesses willing to invest in
customer engagement. Social media marketing is still in its
infancy but it is growing up rather quickly.
30. Cross-Media Marketing: As the name suggests, multiple
channels like emails, letters, and web pages are used to give
information about products and services to customers in the
form of cross promotions
Business-to-Business Marketing: B2B marketing allows
businesses to sell products or services to other companies or
organizations that resell the same products or services, use them to
augment their own products or services, or use them to support
their internal operations.
International Business Machines is a well known B2B marketer.
IBM’s business has grown by taking an intelligent approach to
marketing their products to other business and governments
around the world.
Promotional Marketing: Designed to stimulate a customer to
take action towards a buying decision, promotional marketing
is a technique that includes various incentives to buy, including
contests, coupons, and sampling.
31. Ambush Marketing: Advertisers associate with and capitalize
on a specific event without the payment of any sponsorship fee,
thereby bringing down the cost of sponsorship
B2C Marketing: Convert shoppers into buyers as
aggressively and consistently as possible. B2C marketers
employ merchandising activities like coupons, displays,
store fronts (both physical and online), and special offers
to entice the target market to buy.
Cloud Marketing: An Internet-based marketing approach
where all marketing resources and assets are transferred
online so that the respective parties can develop, modify,
utilise, and share them. Consider how Amazon.com gets
customers to buy digital books, movies, and televisions shows
in a digital library that is accessible in the customers online
accounts or on their digital devices like the Kindle Fire.
32. Mobile Marketing: Provides customers with time- and
location-sensitive personalized information that promotes
goods, services, and ideas via mobile devices like
smartphones and tablets.
Alliance Marketing: Two or more businesses entities
come together to pool their resources to promote and sell a
product or service, which will not only benefit their
stakeholders, but also have a greater impact on the market.
Humanistic Marketing: Human needs are “a state of felt
deprivation.” They distinguish between physical needs (food,
shelter, safety, clothing), social needs (belonging and
affection), and individual needs (knowledge, self-expression).
Needs are a relatively narrow set of non-cultural states of felt
deprivation.
33. Free Sample Marketing: Unlike Freebie Marketing, this is not
dependent on complementary marketing, but rather consists of
giving away a free sample of the product to influence the
consumer to make the purchase.
Database Marketing: A form of direct marketing using
databases of customers or potential customers to generate
personalized communications in order to promote a product or
service. Database marketing emphasizes the use of statistical
techniques to develop models of customer behavior, which are
then used to select customers for communications.
Affinity Marketing: Also known as Partnership Marketing,
this technique links complementary brands, thereby creating
strategic partnerships that benefit both companies. While
one adds value to existing customers by generating more
income, the other builds new customer relationships
34. Permission Marketing: The privilege (not the right) of
delivering anticipated, personal, and relevant messages to
people who actually want to get them. It recognizes the new
power of the best consumers to ignore marketing, and that
treating people with respect is the best way to earn their
attention.
Loyalty Marketing: Grow and retain existing customers
through incentives. It includes the use of point of purchase
software that tracks transaction history or other forms of CRM
to get to know individual customers and provide them with the
best service or products.
Personalized Marketing: Sometimes called One-to-One
Marketing, it makes a unique product offering for each customer.
This is different than differentiation, which tries to differentiate
a product from competing ones.
Nike ID is a popular brand that has developed a strong business
around this personalized marketing concept.
35. Guerrilla Marketing: Use unconventional and inexpensive
techniques with imagination, big crowds, and a surprise element
to market your products and services. A popular example is flash
mobs.
Brand Lover Marketing: Brand Lovers bring brands to life. For
a brand to elevate itself into the “Cult Brand” category, it has to
give customers a feeling of belonging while generating strong
feelings of love for its customers. Creating loyalty beyond reason
requires emotional connections that generate the highest levels
of love and a sense of belonging for your brand.
Present Era Secret
Build Relationship
Thank You