Stress
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The document defines stress as the body's response to environmental demands and constraints that results in physical, psychological, or behavioral changes. It notes that stress is neutral and can be either distressing or eustressing. For stress to occur, there must be uncertainty about an outcome and the outcome must be important. The document outlines various causes of stress at the political, technological, socio-demographic, organizational, group, and individual levels. It then provides strategies for managing stress at the individual level through activities like meditation and time management, and at the organizational level through approaches such as job redesign and flexible work hours.
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Stress
- 1. Stress Management By- Payal Chhabra
- 2. Definition ¡ Stress is defined as an adaptive response to an external situation that results in physical, psychological and/or behavioral deviations for organizational participants. ¡ Stress is the body’s general response to environmental situations.
- 3. Nature of Stress 1. Stress is a neutral word- Stress itself is not bad in itself. Ø Distress Ø Eustress 2. Stress is associated with constrain & Demand- Ø Constrain prevents individual from doing what he or she desires. Ø Demands refer to the loss of something desired.
- 4. 3. Two conditions are necessary for potential stress to become actual stress- i. Uncertainty over the outcome,& ii. Outcome must be important.
- 5. 4.Stress is not simply anxiety –Stress may be accompanied by anxiety, but two are not synonymous. Ø Anxiety is psychological & emotional whereas stress operates in the physiological sphere also along with psychological sphere.
- 6. 5. Stress is not necessarily damaging, bad or to be avoided.
- 8. Political Extra organiza tional Stress Socio- Technological demographic
- 9. Organizational Stress Administrative policies Downsizing Competitive Pressure Merit pay plans Organizational Structure & Design Centralization & Formalization Job Role ambiguity &Conflict Stress Organizational Process Tight Control Down ward communication Centralized decision making Working Condition Crowded work area Noise, heat or cold Unsafe dangerous conditions
- 10. Group Stressors Lack of group Lack of social support cohesiveness
- 11. Individual stressors ¡ Role overload. ¡ Role conflict. ¡ Inter role conflict. ¡ Task characteristics.
- 12. Individual Strategies ¡ Meditation ¡ Cognitive restructuring ¡ Muscle relaxation ¡ Biofeedback ¡ Time Mangement
- 13. Organizational Strategies ¡ Job redesign ¡ Changes in workloads ¡ Flexible working hours ¡ Work shop dealing with role clarity & role analysis
- 14. Time management matrix Quadrant 1 Quadrant Important & 2 Urgent Not important Most problem But Urgent – solving Answering activities the phone Quadrant Quadrant 3 4 Important But not Not Important Urgent not urgent Reading book Worrying on related to current priorities being angry