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www.stride.nyc
5 Secrets
To Scale Your Tech Team Without Failing
Debbie Madden
CEO & Founder
debbie@stride.nyc
@debbiemadden200
www.stride.nyc
“We back a good team and a
team is the most important
criteria for investment.”
~ said every VC everywhere
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2
The Problem
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4
12
X
The Problem
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Communication is hard and it
gets infinitely more complex as
your team gets bigger.
The Problem
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“The single most untapped
competitive advantage is
teamwork.”
~ Patrick Lencioni
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5 Secrets To Scale Your Tech Team
1. Recognize chaos
2. Change it up
3. Communicate the why
4. Prioritize team productivity
5. Protect team health
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SECRET1:RECOGNIZE CHAOS
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Leadership Crisis
Creativity
Direction
Autonomy Crisis
Delegation
Control Crisis
Coordination
Red Tape Crisis
Collaboration
Growth Crisis
Alliances
Greiner Curve
Chaos
Calm
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How to Tell
Chaos Calm
Things Hard Easy
People Unhappy Happy
Procedures Get in the way Help
Management Misaligned Aligned
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Some of the smartest tech
leaders I know have missed the
signs their teams are in chaos.
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Ask your peers.
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5 Secrets To Improve
Team Communication
1. Recognize chaos
2. Change it up
3. Communicate the why
4. Prioritize team productivity
5. Protect team health
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SECRET2:
CHANGE
IT UP
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Change 4 Things
• Meeting rhythms
• Roles
• Humans
• And, get a coach
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Meeting Rhythms
• Kill/Combine/Keep Retrospectives on
Meetings
• Every 6 months
• Length, cadence, attendees, agenda
• Fist of fives
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Roles/Humans
1. Wipe the slate clean
2. Identify roles needed
3. Plug in current team members in the seat
most ideal for them now
4. See what gaps you have left
5. Should any humans be put in a different
role? Demoted or fired? Promoted?
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Roles/Humans
A
BCC
B
Skill
Values
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Coach
• Business
• Executive/Individual
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5 Secrets To Improve
Team Communication
1. Recognize chaos
2. Change it up
3. Communicate the why
4. Prioritize team productivity
5. Protect team health
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SECRET3:COMMUNICATE THE WHY
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Apple’s What:
We Make Great
Computers
Apple’s Why:
We believe in
challenging the
status quo.
Apple’s How:
Make stuff that’s
beautifully designed
and user friendly.
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5 Secrets To Improve
Team Communication
1. Recognize chaos
2. Change it up
3. Communicate the why
4. Prioritize team productivity
5. Protect team health
www.stride.nyc
SECRET4:
PRIORITIZE TEAM PRODUCTIVITY
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The Best Teams:
• Speak in same proportion
• Can sacrifice an item they want for
something the team needs
~ New York Times: “What Google Learned from it’s Quest
to Build the Perfect Team”
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Working agreements
• Continuously earn your seat at the table
• Disagree and commit
• silence = disagreement
• Create a measurable definition of success
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5 Secrets To Improve
Team Communication
1. Recognize chaos
2. Change it up
3. Communicate the why
4. Prioritize team productivity
5. Protect team health
www.stride.nyc
SECRET5:PROTECT TEAM HEALTH
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Team Health
Trust
Healthy Conflict
Commitment
Accountability
Results
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2 Types of Trust
• Capability
• Desire
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Healthy Conflict
No conflict WW3
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Friendster vs Facebook
Case Study:
Trust &Healthy Conflict
Season 5
Episodes 2 and 3
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5 Secrets to Scale Your Tech Team
1. Recognize chaos
2. Change it up
3. Communicate the why
4. Prioritize team productivity
5. Protect team health
www.stride.nyc
Fist of Fives
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Questions?
Debbie Madden
CEO & Founder
debbie@stride.nyc
@debbiemadden200
www.stride.nyc

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Stride Debbie Madden 5 Secrets to Scale Your Tech Team

Editor's Notes

  1. Draw this out on a whiteboard Do this every time you double in size
  2. Draw this out on a whiteboard Do this every time you double in size