This document discusses various types of structural interventions in organizations, including sociotechnical systems, self-managed teams, work redesign, and quality of work life programs. It defines structural interventions as changes to how work is divided and organized, including units, reporting structures, workflows, and communications. Sociotechnical systems aim to optimize the relationship between social and technical aspects of work systems. Self-managed teams are autonomous and collaborate to achieve team results. Work redesign models job characteristics that improve motivation. Quality of work life programs restructure dimensions of the organization through participative mechanisms to institute sustainable changes.
2. Structural Interventions
May be called as techno structural interventions
This class of interventions include changes in
how the overall work of an organization is divided
into units, who reports to whom, methods of control,
the arrangement of equipment and people, work flow
arrangements and changes in communications and
authority.
3. Sociotechnical System(STS)
It is largely associated with experiments attempted to
create better fit among the technology, structure and
social interactions of a particular production unit.
Characteristics of Sociotechnical System
(1) Effective work system must jointly optimize the
relationship between their social and technical parts.
(2) The creation and development is an important factor
in STS implementation.
The implementation of STS should be highly
participative
4. Self managed teams
The team is autonomous and its members are responsible to no
one but each other. The team’s effort is based on team’s result
and not on the performance of its members. Individual
performance is an internal team issue.
A self-managed team is not just a group of people working
together but also a genuine collaboration. It is measured by its
results, not the performance of its individual member.
Self-managed teams:
Are more independent than other types of team.
Delegation to the team many information of how the works gets
done
Should set their targets.
Should be fully empowered
5. Work Redesign
(Richard Hackman & Greg Oldham)
OD approach to work redesign based on a theoretical
model of what job characteristics lead to the
psychological states that produce what they call
"higher internal work motivation."
According Hackman and Oldham organization
analyses jobs using the five core job characteristics -
i.e. skill variety, task identity, task significance,
autonomy and feedback from the job.
7. Quality of work life (QWL)
An attempt to restructure multiple dimensions of the
organisation and to institute a mechanism, which
introduces and sustains changes over time.
8. QWL Features
- Voluntary involvement
- Union agreement with process and
participation.
- Assurance of no loss of job
- Training for team problem solving
- Use of quality circles
- Participation in forecasting, work planning
- Regular plant and team meetings.
- Encouragement for skill development.
- Job rotations.
9. Conclusion
These features include union involvement - a focus on
work teams, problem solving session by the work teams in
which the agenda may include productivity, quality and
safety problems, autonomy in planning work the
availability of skill training and increased responsiveness
to employees by supervision.