This document discusses sustainability reporting in the Australian banking sector. It provides background on the sector and outlines the current reporting frameworks used. It analyzes the sustainability reports of four major Australian banks and finds that while reporting is comprehensive, there is still room for improvement in areas like social and environmental transparency, governance, and addressing challenges. The document concludes with recommendations like aligning bank incentives with community interests, defining disclosure requirements, and increasing government oversight of public interest.
2. Content
Background information of banking sector
Reporting Frameworks
Current Practice of Sustainability
Reporting
Challenges of Sustainability Reporting
Limitations and recommendations
3. Banking sector marked up over 10 % of Australian output in 2010 as the
largest contributors among all sectors (Australia’s Banking Industry, 2011).
It was also ranked fifth amongst the world’s 57 leading financial systems and
capital markets in the World Economic Forum Financial Development
Report 2010.
There are 56 banks operating in Australia (12 domestic banks, 9 foreign
subsidiary banks and 35 foreign branch banks).
Cooperative banks, as a social economy institution, have a special
relationship with sustainability.
Background Information
4. The four banks are featured in the top five of the ASX 200 and hold A$522 billion
of Australian household deposits, equal to one-third of Australia’s gross domestic
product
Westpac Banking Corporation has been named the world's best bank for corporate
sustainability in 2011/12 by Dow Jones Indexes (DJI) and Swiss investment
boutique SAM.
ANZ was named as the global banking sector leader in the Dow Jones
Sustainability Index while NAB and the Commonwealth Bank have likewise been
recognised for the sustainability performance (Catalyst Australia incorporated,
2015).
4 Pillars of Australian Banking
9. Indicators ANZ CBA NAB WBC
Sustainability reporting ✔ ✔ ✔ ✔
Stand-alone report ✔ ✔ ✔ ✔
Integrated report ✔ ✔ ✔ ✔
GRI ✔ ✔ ✔ ✔
Independently checked ✔ ✔ ✔ ✔
GRI application level ✔ ✘ ✔ ✔
VOLUNTARY DISCLOSURES
increased integrated reporting from the banks
Every bank in the sample addresses sustainability in public reporting,
which suggests that banks seem to acknowledge their non-financial
responsibilities towards society
10. Social performances
WBC • ‘Prime of Life’ for embracing and retaining employees over 50 years of age
• ‘International women’s day program’ and ‘women of influence awards’ to
encourage talented female employees with their careers
• Committed to employ additional 500 indigenous Australian people by 2017
ANZ • Build the most diverse and inclusive workforce
• Increase the representation of women in management to achieve gender
balance in recruitment
• Provide traineeships, graduate program and full-time employment for
disadvantaged people
NAB • Invest in local industries, businesses and infrastructure to create good
financial and social returns for the local people in shape of employment
• ‘School-community partnerships’ program was to provide support for
building future of the youth’s.
CBA • Financing educational program to deliver innovative technology and
practicing indigenous customer assistance line (ICAL)
• Volunteering programs
Current practice of sustainability reporting
11. Environmental performances
WBC • Develop innovative products and services, such as green bond to help
customers achieving energy savings and a permanent reduction in
carbon footprint
ANZ • Meet the greenhouse gas (GHG) reduction target of 3% for emissions
associated with its premises electricity use in 2014
NAB • Reducing emissions from building-based energy and investing in
renewable energy project
CBA • Develop the strategies of environmental stewardship in measuring
environmental footprint and facilitating the use of renewable energy
Current practice of sustainability reporting
12. Economic performances
WBC • Ensured all customers having access to the right advice to achieve a secure
retirement.
• Introduced ‘Self-Managed Super Connect’ for people interested in
superannuation market
ANZ • Banking services such as internet banking, mobile phone banking and
telephone banking to provide the best accessibility of products and services
to customers
NAB • Enhancing customers’ confidence in managing their finances
• Providing customers with access to fair and reasonable finance services, such
as indigenous home ownership, serving hardship support of natural disasters
and helping its customers and employees prepare for their retirement
CBA • Developing disciplined financial control system and steadfast governance for
bringing current value to customers
Current practice of sustainability reporting
13. Social Transparency
Indicator ANZ CBA NAB WBC
ISO 26000 ✘ ✘ ✘ ✘
A recent report by Oxfam Australia
showed involvement of the big four
banks in improper land acquisition:
14. Environmental Transparency
Indicator ANZ CBA NAB WBC
Transparency ✔ ✔ ✔ ✔
Targets ✔ ✔ ✔ ✔
CDP ✔ ✔ ✔ ✔
Research finds that corporate environmental performance is often
pursued and disclosed opportunistically.
15. Corporate Governance
Indicator ANZ CBA NAB WBC
Board ✔ ✘ ✘ ✔
Management ✔ ✘ ✘ ✘
Half of the Australian banks have a board committee, while only one
has a management committee that deals with sustainability matters.
16. Business Ethics
Indicator ANZ CBA NAB WBC
Code of Conduct ✔ ✔ ✔ ✔
Social and
environmental
matters are not
commonly prioritized
at the board or
management levels
of banks.
17. Challenges to face by the banks
In Future
Equally consider financial, environmental and social factors
Focus on immediate returns while neglecting long-term risks
should be criticised
Aligning its own interests with that of the community through
long-term financial and non-financial value creation, for
shareholders and stakeholders alike
Information asymmetry is another obstacle that banks will need
to overcome.
Banks need to manage risk more effectively.
18. Limitations
Although the sustainability reports of ANZ, NAB, Commonwealth and
Westpac are Application Level A reports, there are several areas that need
to be improved.
First, banks should provide the reason for omission of every
performance indicator that is omitted from disclosure.
Second, banks should clearly indicate which part(s) of the discussion
relate specifically to the performance indicator at every location that
the report users are directed to.
Third, banks should indicate whether they have fully reported, partially
or not reported on every performance indicator.
19. Recommendations
Aligning the incentives of banks with community interests is greatly served
by expanding the duties of directors to take into account social and
environmental elements.
Defining disclosure requirements and enshrining these in corporate
governance systems would help to harmonies standards, increase
comparability and enhance transparency, while reducing information
asymmetry and the occurrence of moral hazards
If an activity has a suspected risk of causing harm to society or the
environment, the burden of proof should fall on the prospective financiers of
this activity.
the Government should more actively fulfill its duty as the guardian of public
interest.
Editor's Notes
All four Australian banks address sustainability in their Annual Report, while also publishing a separate Sustainability Report. The data shows that most banks publish a separate Sustainability Report, while simultaneously including sustainability information alongside financial information in Annual Reports, which indicates increased integrated reporting. Integrated reporting is defined as “[...] a concise communication about how an organization’s strategy,
governance, performance and prospects, in the context of its external environment, lead to the creation
of value in the short, medium and long term.” Its proponents argue: “[...] the irresistible force of
transparency has met the immovable object of an outdated and even dangerous model of reporting,”
the example of this outdated model being the near collapse of the global financial system. Integrated
reporting, “[...] provides a single version of the truth to all concerned parties, inside and out.
The majority of banks are transparent about environmental performance, in addition to establishing quantifiable performance targets. Banks from Australia, Europe and North America seem to outperform
their Asian counterparts. Levels of transparency and the existence of environmental targets are commendable, yet it is important to note that transparency is often mistakenly understood to be a
straightforward concept. In reality, transparency has many dimensions, namely who discloses to whom, and what is disclosed to meet what ends ?
Research finds that corporate environmental performance is often pursued and disclosed
opportunistically.
For example, a decrease in environmental costs positively affects financial erformance, in part mediated through enhanced corporate reputation. Opportunistic use of environmental information can be hazardous, as it can potentially erode instead of building corporate legitimacy: feigning or exaggerating environmental performance can backfire and harm a company’s image. Reputation incentives can also result in uninspired action, allowing banks to maintain risk levels while meeting stakeholder demands by copying practices of peers, or by applying non-aspirational industry standards. In the sample, environmental transparency most commonly manifests in carbon emissions disclosures, specifically through participation in the Carbon Disclosure Project (CDP). While participation is high, doubts exist whether CDP disclosures are valuable for investors, civil society, and policy makers, as they are associated with uncertainty about organisational boundaries. For example, a 2013 study found that the Royal Bank of Scotland’s fossil fuel deals led to a carbon footprint of up to 1,200 times
the reported emissions, 1.6 times as high as the emissions of the UK in 2012.
For Australian banks, the scope of emissions reporting does not include the $AUD 36.7 billion invested in the fossil fuel industry since 2008.
Corporate governance provides the system by which companies are directed and controlled, to ensure that duties are exercised according to laws, regulation and codes of conduct.
Company leadership, specifically the board of directors and the executive management team, are progressively held responsible for the design, implementation and monitoring of sustainability objectives and
performance. This is no different for banks. It is crucially important that the leadership drives social and environmental causes, as they create a precedent for the entire firm. However, the
governance of sustainability is still at an early stage, as there are few directors with direct responsibility for sustainability
For example, CBA lists eleven codes of conduct on its website, of which only five have been made public. Despite the description in the ASX Corporate Governance Principles and Recommendations, it is unclear which of the codes describes “[...] the practices necessary to maintain confidence in the company’s integrity, to take into account their legal obligations and the reasonable expectations of their stakeholders, and the responsibility and accountability of individuals for reporting and investigating reports of unethical practices.” WBC’s code “[...] describes the standards of conduct expected of our people, both employees and contractors [...] to help us make the right decision every time.” It is unclear whether the code applies to directors as well. Another document, called the “Principles for Doing Business”, sets out WBC’s “[...] commitment to sustainable business practice.” Similar to the code of conduct, the Principles do not seem to apply to directors: “[...] employees and contractors who breach the Code of Conduct or Our Principles may face disciplinary action including termination of employment or termination of their contracts.” ANZ has codes of conduct for its staff and its directors. In the codes, the bank states that it “[...] aims to deliver superior long-term total shareholder return, taking proper account of employees, customers and others with whom we do business as well as the communities and environments in which ANZ operates. In striving to achieve these aims, we should not compromise our ethics or principles.” While the codes apply to staff and directors, they suffer from the shareholder primacy paradox: what happens when the focus on maximising shareholder profits conflicts with community and environmental factors? This paradox is also present in NAB’s code of conduct, in which the bank states it is “[...] committed to achieving sustainable performance and delivering value to our customers and shareholders while maintaining our beliefs, behaviours and trusted reputation.” Yet, the bank does not explicitly mention what sustainable performance means. While the code mentions “community and respects human rights”, it does not mention the environment. Overall, it is unclear which codes of conduct apply to whom, while the principles in the codes are often vaguely formulated and can at times be contradictory
Short-termism, performance rewards, and maximising shareholder value have long been the norm in the financial sector. Yet the focus on immediate returns while neglecting long-term risks is increasingly criticised. While performance rewards and shareholder value creation are not harmful, they become damaging when disproportionally focused on the short-term, which can incite unethical conduct and risk-taking for the sake of instant rewards. Conversely, a sustainable bank would equally consider financial, environmental and social factors, while aligning its own interests with that of the community through long-term financial and non-financial value creation, for shareholders and stakeholders alike