T-Bytes Platforms & Applications

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T-Bytes
Platforms & Applications
October Edition 2019
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Table of Contents
1. Financial, M & A Updates..................................................................................................................................1
2. Solution Updates.................................................................................................................................................10
3. Rewards and Recognition Updates..................................................................................................................32
4. Customer Success Updates...............................................................................................................................56
5. Partnership Ecosystem Updates......................................................................................................................93
6. Miscellaneous Updates.....................................................................................................................................118
7. Event Updates...................................................................................................................................................121

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Financial, M & A Updates
Platforms & Applications Industry

Financial, M&A Updates
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Continuity Acquires TraceRisk Enterprise Risk Management
Platform
Continuity, an established leader in regulatory
technology and compliance management systems
(CMS) for financial services organizations, has
acquired Ohio-based TraceRisk, a provider of
cloud-based enterprise risk management (ERM)
solutions. With technical integration efforts now
underway, Continuity becomes the first provider to
connect the strategic aspects of enterprise risk
management to the tactical oversight of compliance
management on a singular, unified platform.
Executive Commentary
“As the complexity of managing risk and compliance
continues to escalate, Continuity’s product suite
continues to expand to meet the challenges faced by
financial institutions,” stated Continuity’s Chief
Executive Officer. “Continuity paved the way as a
first-mover in the world of automating compliance
management, and we intend to build upon that
innovation in ways that further enhance the
capabilities of risk and compliance officers to
confidently execute their roles. As we grow and
refine our product set, both organically and through
acquisition, we will continue to incorporate
technology solutions like TraceRisk to make
integrated risk and compliance management
achievable and cost-effective for institutions of all
sizes.”
Description
For more details, please click the link below:
https://www.continuity.net/knowledge-center/press-releases/continuity_acquires_tracerisk_erm
1

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Oracle Buys CrowdTwist
Oracle announced it signed an agreement to acquire
CrowdTwist, the leading cloud-native customer loyalty
solution to empower brands to offer personalized customer
experiences. The solution offers over 100 out-of-the-box
engagement paths, providing rapid time-to-value for marketers
to develop a more complete view of the customer. Upon the
close of the acquisition, the CrowdTwist team will join the
Oracle Customer Experience (CX) Cloud organization. In
today’s omni-channel environment, customer retention is
critical to every business and loyalty is the unifying
component for a brand across all marketing initiatives. Yet,
many loyalty products offer static, single-channel,
spend-and-get programs loaded with services and
customization, creating difficult to adapt programs which are
costly to implement and maintain. CrowdTwist’s cloud loyalty
solution offers adaptable programs tailored to the needs of the
customer to offer discounts, points, check-ins or rewards.
“Oracle is taking a unique approach to the customer data
platform space, enabling the application of intelligence
across every customer touchpoint,” said Executive Vice
President, Oracle. “CrowdTwist’s leading loyalty platform
will significantly augment Oracle CX’s ability to help our
customers build more meaningful relationships with their
customers.”
Description
https://www.oracle.com/corporate/pressrelease/oracle-buys-cloudtwist-100219.html
2

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Strong Market Performance and Customer Advocacy Earn Saba Strategic
Challenger Status in Fosway 9-Grid™ for Talent Acquisition
Saba Software announced that it has been named
as a Strategic Challenger in the inaugural Fosway
9-Grid™ for Talent Acquisition. This placement
recognizes Saba for the breadth and depth of its
talent acquisition capabilities, its ability to meet
the needs of sophisticated recruiting challenges of
global enterprise customers, and for strong market
performance and customer advocacy.
Comments CEO of Fosway, "The acquisition of
Lumesse has been a game changer for Saba as
well as Lumesse, boosting Saba's EMEA
business significantly, and complementing its
deep expertise in learning and talent.
TalentLink is a complete talent acquisition
suite, and as part of Saba’s portfolio now has
strong routes to market outside EMEA, offering
all Saba customers a strong recruitment solution
with proven localization capabilities across
different languages, cultures and recruiting
practices."
Description
https://www.saba.com/press/news/strong-market-performance-and-customer-advocacy-earn-saba-strategic-challenger-status-in-fosway-9-grid-for-talent-acquisition
3

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Sapiens Acquires Spain-Based Cálculo To Support Its Penetration of
The Iberian Market
Sapiens International Corporation, a leading global
provider of software solutions for the insurance
industry, announced that it has entered into a
definitive agreement to acquire Cálculo, a leading
vendor of insurance consulting and managed services,
and a core solution to the Spanish market. Cálculo
was established in 1966 and possesses over 150
insurance experts and 25 insurance company
customers in Spain. The company’s team of experts,
one of the largest core insurance system teams in
Spain, and impressive customer base that includes
several blue-chip companies, will help Sapiens
continue its global expansion by entering the large
Iberian market.
Senior analyst of financial services at Celent
analyst firm, commented: “At Celent, we see three
overlapping forces with profound implications for
the core insurance system space in Spain: the
relevance of the innovation and digital
transformation agenda for insurers, along with
many years of IT spending dedicated to maintaining
systems, and the increasing number of offers from
established and new vendors to this market.”
Description
https://www.sapiens.com/press-releases/sapiens-acquires-spain-based-calculo-to-support-its-penetration-of-the-iberian-market/
4

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Intuit Hosts Investor Day: Reaffirms First-quarter and Fiscal
2020 Guidance
• Revenue of $1.105 billion to $1.125 billion,
growth of 9 to 11 percent.
• GAAP operating loss of $40 million to $50
million.
• Non-GAAP operating income of $65 million to
$75 million.
• GAAP loss per share of $0.02 to $0.04.
• Non-GAAP diluted earnings per share of $0.23
to $0.25.
“We completed fiscal 2019 with strong
momentum across our businesses and we
expect that to continue into fiscal 2020. We’re
looking forward to meeting with the investment
community and discussing how we will deliver
more value to our customers – and address their
biggest pain points,” said Chief Executive
Office.
5For more details, please click the link below:
https://www.intuit.com/company/press-room/press-releases/2019/intuit-hosts-investor-day-reaffirms-first-quarter-and-fiscal-2020-guidance/
Key Financial Highlights

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Manhattan Associates Reports Record Third Quarter 2019
Revenue
• Total revenue of $162.3 million for the third
quarter ended September 30, 2019, applying the
new revenue recognition standard retrospectively.
• GAAP diluted earnings per share for Q3 2019 was
$0.42 compared to $0.43 in Q3 2018.
• Non-GAAP adjusted diluted earnings per share for
Q3 2019 was $0.51 compared to $0.49 in Q3 2018.
“Due to robust demand across all of our core
solutions, Manhattan Associates posted strong
organic growth in the quarter, resulting in an
all-time record revenue quarter. Cloud, License
and Services revenue momentum exceeded our
expectations driving exceptional operating results
in our ongoing Cloud transition,” said Manhattan
Associates president and CEO. “Our suite of
Manhattan Active® omnichannel, inventory and
supply chain solutions continue to drive solid
pipeline and revenue momentum positioning us
well for the balance of 2019 and beyond. Based on
our outlook for the remainder of the year, we are
raising our 2019 full-year revenue and earnings
guidance.”
https://www.manh.com/resources/press-releases/2019/10/22/manhattan-associates-reports-record-third-quarter-2019-revenue

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SAP Pre-Announces Outstanding Third Quarter Results
• In the third quarter, new cloud bookings were up 38% (33% at constant
currencies) and up 50% excluding Infrastructure-as-a-Service (IaaS). A
cloud deal with a major partner contributed 17 percentage points to Q3
new cloud bookings growth. The deal has a term of 3 years, with revenue
recognition starting in the fourth quarter 2019.
• Cloud revenue grew 37% year over year to €1.79 billion (IFRS), up 37%
(non-IFRS) and 33% (non-IFRS at constant currencies). Software
licenses revenue was down 1% year over year to €0.93 billion (IFRS),
down 1% (non-IFRS) and down 4% (non-IFRS at constant currencies).
Cloud and software revenue grew 12% year over year to €5.63 billion
(IFRS), up 13% (non-IFRS) and 10% (non-IFRS at constant currencies).
Total revenue grew 13% year over year to €6.79 billion (IFRS), up 13%
(non-IFRS) and 10% (non-IFRS at constant currencies).
• Adding more than 500 customers in the quarter, SAP S/4HANA adoption
grew to more than 12,000 customers, up 25% year-over-year.
• The share of more predictable revenue grew by 2 percentage points
year-over-year to 69% in the third quarter.
• Cloud gross margin increased 5.9 percentage points year over year to
64.5% (IFRS) and increased by 5.4 percentage points year over year to
69.0% (non-IFRS) and 5.5 percentage points to 69.0% (non-IFRS at
constant currencies).
“We have delivered a very strong result on the bottom line based on
further ac-celeration of our operational excellence initiative and
restructuring benefits in the third quarter. In parallel we have continued
to execute extremely well on our cloud transition in the first nine
months – a dynamic cloud business growing at 41% combined with a
stable core, leading to double digit topline growth” said CFO, SAP. “It
is with great confi-dence that we reiterate our 2019 outlook.”
https://news.sap.com/2019/10/sap-pre-announces-outstanding-third-quarter-results/

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SAPAnnounces Third Quarter and First Nine Months 2019
Results
• New Cloud Bookings Up 39%, Software License
Revenue Down 1%
• Cloud Revenue Up 37%
• Cloud Gross Margin Up More Than 5 Percentage
Points
• IFRS Operating Profit Up 36%; Non-IFRS
Operating Profit Up 20%
• IFRS Operating Margin Up 4.2pp; Non-IFRS
Operating Margin Up 1.7pp
• Q3 Operating Cash Flow Up 28%, Free Cash
Flow Up 116%
In April we promised a stronger focus on profits
and here we go: Q3 marks yet another milestone
in delivering on this commitment. Q3 is also a
manifesto of us keeping our second promise:
continued strong top line momentum. Despite
continued macro uncertainties we couldn’t be
more confident to make 2019 another stellar year
for SAP Said, CFO
https://news.sap.com/2019/10/sap-announces-third-quarter-and-first-nine-months-2019-results/

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Temenos Announces Strong Q3 2019 SaaS ACV Growth of 164%; Total
Software Licensing Growth of 15% in Q3 and 20% YTD
• Digital, regulatory and cost pressures and move to open
banking continue to drive market growth
• Good sales momentum in Europe, Asia and the Americas, in
particular in the US, continuing the trend from H1
• Key wins in Q3 include a tier 1 US bank for fund
administration, a tier 1 Australian bank for Infinity and
multiple sales to existing tier 1 European clients
• Strong momentum in SaaS, with revenue up 93% and ACV
up 164%
• SaaS signings included a high profile challenger bank
entering Australian market, a UK challenger bank focusing
on SMEs and multiple wins across countries in Europe for
neo-banks and new entrants
• Continued momentum in sales into the installed base,
increasing share of wallet
Commenting on the results, Temenos CEO said: “We have
continued the momentum from the first half and have now
delivered total software licensing growth of 20% in the first
three quarters of 2019 and total revenue growth of 17%, and
I am particularly pleased with the SaaS performance with
our ACV more than doubling. We continue to see strong
demand across geographies, with Europe, Asia and the US
in particular contributing to the quarter. We also had
multiple signings with tier 1 banks, again across a broad
range of countries, as we continue winning new names and
increasing the penetration of our existing client base. Key
SaaS signings included a high profile challenger bank
entering the Australian market, Alba, a UK challenger bank
focusing on SMEs and multiple wins across countries in
Europe for neo-banks and new entrants.
https://www.temenos.com/news/2019/10/16/temenos-announces-strong-q3-2019/

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Solutions Updates

Solution Updates
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Amadeus launches NDC-enabled Selling Platform Connect
10
Solution Description
Amadeus announces that Selling Platform Connect, its cloud-based booking platform, now allows travel sellers
to shop, order, pay and service airline travel offers via an NDC connectivity. A main advantage for travel sellers
is that they can now view and compare all available airline flights and related services for any given trip on one
single screen, whether they are sourced from EDIFACT, NDC or other APIs. It’s the first time travel sellers can
access such a full range of air content all in one place, making it easier for them to compare offers and help their
customers to find the best value. As customer service is a top priority for all travel sellers, this new NDC-enabled
version of Selling Platform Connect also allows for the servicing of NDC bookings. Travel sellers can cancel or
change flights that have been booked via an NDC connectivity. In addition, “involuntary changes”, or changes
made by airlines to existing bookings, will continue to be handled by the queue mechanism, which travel agents
are already familiar with. All of these features, as well as the new graphical interface, were designed and tested in
close collaboration with Amadeus customers through the NDC [X] program.
https://amadeus.com/en/insights/press-release/amadeus-launches-ndc-enabled-selling-platform-connect

Solution Updates
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Anaplan Enables Planning at the Edge with New User Experience and
Mobile App, Now Available
11
Anaplan, Inc., a pioneer in Connected Planning, released an updated platform user experience (UX) and new mobile app at its
premiere customer event, Connected Planning Xperience (CPX) in London. Featuring a modern design and highly
customizable views and reports, Anaplan’s new UX and mobile app deliver an intuitive, consumer-like personalized
experience. Multi-device accessibility simplifies planning from desktop to tablet to mobile, making it easier for users across the
enterprise to glean actionable insights from their data in real time. As businesses navigate real-time changes and uncertainty in
today’s global market, Anaplan’s mobile app—Anaplan Mobile—is a secure and intuitive tool to help accelerate decision
making and facilitate collaboration across the enterprise. Decision-makers can access intelligent planning capabilities on the go
and increase productivity with direct access to the most important information when they need it most. For example, chief
finance officers can provide approvals on the go, strategically analyze what-if scenarios built by analysts using a single source
of truth and make informed decisions quickly—using clearly visualized dashboards and KPIs to keep track of progress against
targets. Similarly, chief revenue officers can keep a pulse on real-time performance based on updated mobile inputs and
forecasts that span across global markets.
https://www.anaplan.com/press-releases/anaplan-enables-planning-edge-with-new-user-experience-mobile-app-now-available/

Solution Updates
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AvidXchange Launches Accounts Payable and Payment Automation Solu-
tions for Long-Term Healthcare and Social Services
12
AvidXchange, the leading provider of accounts payable (AP) and payment automation solutions for the middle market, is
launching AvidPay and AvidInvoice for the long-term healthcare and social services industry. By eliminating manual,
back-office processes through the automation of their accounts payable and payments, healthcare and social services
organizations can reduce operational costs and focus resources on more impactful initiatives for patients and residents. With
AvidXchange, care facilities also gain greater visibility and control over financial data, helping them meet increasing regulatory
and HIPAA compliance requirements with in-depth reporting capabilities and an easily referenceable audit trail. AvidXchange
solutions integrate seamlessly with the healthcare industry’s most widely used accounting systems, delivering a unified user
experience where critical information is automatically populated in AvidInvoice and AvidPay. AvidInvoice increases AP
efficiency by shortening invoice lifecycle times and streamlining workflows, while also delivering multi-location functionality
to easily manage several different facilities on the same system. AvidPay completes the AP process with e-payments, providing
access to the AvidPay Network of more than 500,000 suppliers. This includes the vendors that most healthcare and social
services organizations are already doing business with, so customers can begin paying their most important suppliers
immediately through the network. The AvidPay Network also allows organizations to offer multiple payment options including
virtual card and AvidPay Direct, an ACH+ product that enables faster payments paired with rich remittance data.
https://www.avidxchange.com/press/avidxchange-launches-accounts-payable-and-payment-automation-solutions-for-long-term-healthcare-and-social-services/

Solution Updates
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Descartes Launches Advanced Analytics Solution Using Microsoft Power BI
for Logistics and Supply Chain Operations
13
Descartes Systems Group, the global leader in uniting logistics-intensive businesses in commerce, announced the availability of
Descartes Analytics™, an advanced analysis and reporting solution that is designed to help enable customers to leverage the
wealth of data that is contained within Descartes’ solutions. Descartes Analytics uses Microsoft Power BI with Descartes
standard integration, data models, dashboards and reporting templates. The solution benefits from Power BI’s analytics and
reporting capabilities. In combination with Descartes’ deep domain expertise and product integration, it enables customers to
quickly gain greater insight into their logistics and supply chain operations. The solution provides flexibility for users to
customize their configuration and reporting, and supports integration to third-party applications. Additionally, Descartes’ data
science experts can help configure the solution to meet a customer’s unique needs.
The initial launch of Descartes Analytics has it ready for use with the following Descartes solutions:
• Descartes Routing, Mobile and Telematics;
• Descartes Transportation Management;
• Descartes MacroPoint™;
• Descartes Datamyne™; and
• Descartes Aljex™ solutions.
https://www.descartes.com/news-events/general-news/descartes-launches-advanced-analytics-solution-using-microsoft-power-bi

Solution Updates
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Allied Payment Network and Monotto launch first apps built with financial
institutions on Finastra’s FusionFabric.cloud
14
Finastra has announced the launch of two new applications built on its FusionFabric.cloud open development
platform. These are the first applications built in collaboration with banks and credit unions to go live and include a
real-time bill payment application from Allied Payment Network, in use at Certified Federal Credit Union
(previously Vons Credit Union), and a personal savings tool from Monotto. The Allied Payment Network real-time
bill pay solution is designed to help financial institutions retain and grow their customer base. Called Allied Bill
Payment, the application has come to fruition having been built in conjunction with Certified Federal Credit Union.
It immediately moves funds from the user’s bank account, limiting risk to the credit union, and will soon allow an
instant funds push to the biller for immediate confirmation that the bill has been paid. Separately, Atlanta-based
fintech, Monotto and its automated savings tool, RoboSave, looks at the way users spend money, calculating how
much they would need in their safety net to take on life’s emergencies. Using artificial intelligence, RoboSave
determines how much consumers can save without affecting spending habits and automatically draws it into a
personalized savings pot.
https://www.finastra.com/news-events/press-releases/allied-payment-network-and-monotto-launch-first-apps-built-financial

Solution Updates
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Finastra launches Fusion Mortgagebot Data Insights to help financial insti-
tutions optimize their mortgage business
15
Finastra has launched Fusion Mortgagebot Data Insights – a powerful new tool that benchmarks mortgage borrower
behavior and demographics for banks and credit unions against that of more than 1,400 other Fusion MortgagebotPOS
users. The solution leveraged Big Data and machine learning to provide users with new insights into consumer behavior to
drive a better borrower experience. Finastra built Fusion Mortgagebot Data Insights on top of Microsoft Power BI, via
FusionFabric.cloud. Using innovative artificial intelligence and data visualizations, this functionality adds powerful
analytics and dashboards to help users uncover trends and spot new business opportunities. With Power BI, Finastra was
able to bring the solution from concept to production with eight live customers in just 180 days. Early adopters, including
Bank Independent, are already using Fusion Mortgagebot Data Insights to build mortgage lending and mortgage marketing
strategies that drive a stronger, revenue generating mortgage portfolio. Fusion Mortgagebot Data Insights provides easy to
access dashboards that deliver valuable data-based insights. That intelligence can be used by banks and financial institutions
to evaluate underwriting practice, application delivery channels and marketing effectiveness. Utilizing machine learning
technology, the tool analyzes over 30 points of data from borrower applications, providing a view into everything from
application exit points and average time of application submissions, to geographical heatmaps and average credit score.
https://www.finastra.com/news-events/press-releases/finastra-launches-fusion-mortgagebot-data-insights-help-financial

Solution Updates
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Profitsystems Launches New Features For Retailvantage At High Point
Fall Market
16
PROFITsystems, a HighJump product and leading provider of solutions for home furniture retail, reveals new solutions for its server and
cloud-based retail management system, RETAILvantage. The latest additions enhance sales and delivery visibility, advance security, and
automate sales tax calculation. This is yet another example of PROFITsystems empowering retailers to capitalize on omnichannel sales while
meeting the demands of the consumer of tomorrow. eCommerce, reverse logistics, tighter delivery windows, mobility, and beyond - furniture
retailers must evolve to stay competitive in light of millennial expectations. This means providing next-generation experiences to consumers and
staff alike. The latest version of RETAILvantage makes this possible with the following capabilities:
• Open Sales Manager – Multiple staff handling sales, customer service, delivery or purchasing now have instant access to the same, up-to-date
data from a single screen. This enables effective management of open sales while interacting with each other as well as proactive
communication with customers about purchases. Potential issues with pre-scheduling, special orders, backorders or non-acknowledged orders
are easily identified. Truck routes and deliveries are optimized, resulting in lower delivery costs.
• Personal Data Privacy - Retailers must establish personal data privacy plans to protect themselves and their customers in today’s digital age.
When implementing new technologies or workflows, retailers need to consider capabilities to help meet General Data Protection (GDPR)
compliance. New features help retailers to determine who can access data while respecting customer preferences for confidentiality.
• Avalara AvaTax Integration – The integration enables seamless calculation of sales tax at point of sale based on the sourcing and delivery
jurisdiction of the merchandise. Filing is fully automated - saving time, reducing human error, assuring compliance and limiting the chance of
audits.
https://www.highjump.com/news-and-events/press-room/press-releases/profitsystems-launches-new-features-for-retailvantage-at-high-point-fall-market

Solution Updates
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IFS Delivers New User Experience And APIS To Power Its Open And En-
abled Enterprise Application Suite
17
IFS, the global enterprise applications company, announces the availability of major application innovations that
redefine the meaning of ‘open’ in service management, enterprise resource management (ERP), and enterprise asset
management (EAM). To strengthen its approach, IFS has evolved its technology foundation with 15,000+ native
APIs to open new paths to extensibility, integration, and flexibility. As a new member of the OpenAPI Initiative
(OAI), IFS is helping shape the industry by promoting open applications that guarantee customers and partners total
freedom to develop and connect data sources to drive value in a way that is meaningful to them. By prioritizing open
applications, IFS is upping the ante in terms of innovation and customer centricity while decisively turning away
from platform coercion and lock-in. IFS offers native OData-based RESTful APIs across its entire suite of ERP,
EAM and service management products, which means connecting, extending or integrating into the IFS core is quick
and easy. The APIs have been engineered in tandem with IFS’s new state-of-the-art IFS Aurena user experience,
which is now available across the full breadth of IFS Applications, for all customers.
https://www.ifsworld.com/us/news-and-events/newsroom/2019/10/08/ifs-delivers-new-user-experience-and-apis-to-power-its-open-and-enabled-enterprise-application-suite/

Solution Updates
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Inspired eLearning Improves Its Security Awareness Training Offering
With New Enhancements to Security First Solutions
18
Inspired eLearning announced new enhancements to its marquee product, Security First Solutions, a global workforce ready, packaged security awareness program. Security First
Solutions delivers assessments, training, and phishing simulations through integrated learning paths by combining these features into turnkey packages, ultimately providing the best
path for organizations of all sizes to leverage enterprise-class security training. Security First Solutions is offered in three unique packages – Elite, Preferred, and Select. New
feature enhancements for each Solution include:
• Integrated Learning Paths: A first-to-market automated program execution tool to help automate delivery, execution, and reporting of content and/or phishing simulations across
your organization, and helps alleviate the challenge of executing an on-going, and effective security awareness program
• Inspired eLearning Recommended Programs: Built by our Cybersecurity experts for customers that do not have the time, resources, or knowledge of the threat landscape, Inspired
eLearning’s Recommended Programs provide customers with practical guidance on full or modified programs to help them achieve their security awareness goals whether that is
introductory education or company–wide behavioral change
• Cybersecurity Quotient (CyQ): Inspired eLearning’s Security Awareness assessment tool, CyQ can be leveraged to measure your employees security IQ over time, identify weak
spots across your organization, or build custom-tailored training programs at the employee level
• PhishProof: Inspired eLearning’s Phishing Simulation Platform featuring protection from the 4 main types of phishing: e-mail, SMS, voice, and USB phishing. Extra features
include scheduled campaigns, randomized delivery, auto-enrollment training triggers, and an expansive library of landing pages to make phishing education quick and effective
• Program Overview Dashboard: A single window view of your companies’ most important metrics such as phishing click rate percentage, program progress, and upcoming training
events
• Mobile Application: Anytime, anywhere training – Train on your schedule. Download courses to complete when on the road, plane, train, or away from civilization
• Add On Harassment Solution – Packaged harassment, human resources, and ethics solutions provide organizations with engaging content that helps diminish compliance related
issues. Courses cover hot-button topics such as sexual harassment, workplace discrimination, active shooters and workplace corruption. Compliance solutions are sold within the
Harassment Solution bundle or specific courses can be sold as add-on packages to Security First Solutions
• Add On Privacy Solution – Privacy related solutions include packages teaching compliance with the Health Insurance Portability and Accountability Act (HIPAA), the General
Data Protection Regulation in the European Union (GDPR), the Payment Card Industry Data Security Standards (PCI DDS), and Data Protection.
https://inspiredelearning.com/blog/inspired-elearning-improves-its-security-awareness-training-offering-with-new-enhancements-to-security-first-solutions/

Solution Updates
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Kinaxis Reimagines Supply Chain Ecosystems by Expanding its Planning
Platform
19
Kinaxis® Inc., the leader in empowering people to make confident supply chain decisions, has expanded its RapidResponse® platform to
become the first and only concurrent planning platform with the power to create custom, interconnected applications and algorithms, and
operationalize external algorithms in practical, profitable ways across the supply chain ecosystem. Kinaxis is unveiling these new and enhanced
capabilities at its annual user conference, Kinexions '19. As the world's only concurrent planning platform, RapidResponse lets people make and
manage synchronized plans across time horizons, business processes and organizational boundaries simultaneously. With the addition of new
development capabilities on the platform, Kinaxis customers and partners can:
• Build, certify and license applications using industry-standard languages and tools through the application builder framework, which includes
improvements to the existing no-code authoring experience and the introduction of a new Developer Studio for advanced creation. Apply the
strength of RapidResponse to more types of applications across functional areas to further connect and synchronize the planning ecosystem.
• Create and run embedded algorithms directly within RapidResponse in addition to having access to world-class Kinaxis-built supply chain
planning algorithms. Companies can leverage custom logic as part of any application, scenario or analysis, taking full advantage of
RapidResponse's unique always-on concurrent planning engine.
• Transform complex data relationships from tables into visual analytics with enhancements to the RapidResponse user experience, including a
new, unique interactive supply chain network map that lets planners explore and manipulate data faster than ever before.
• Bring together the supply chain ecosystem easily with new connectors to systems like SAP Cloud Platform and Salesforce.com, and the ability
to connect and operationalize external algorithms using optimization and machine learning scripts and languages like R. These integration
points help companies better utilize real-time data and seamlessly close the loop with plan execution in ERP systems.
https://www.kinaxis.com/en/news/press-releases/2019/kinaxis-reimagines-supply-chain-ecosystems-expanding-its-planning-platform

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MRI Software Unveils New Solutions at Ascend Users Conference That
Extend Capabilities and Offer More Choice Than Ever
20
MRI Software (“MRI”), a global leader in real estate software solutions, announced a range of key new solutions during the
opening general session of MRI Ascend, its North American users conference, held in Anaheim on October 13th through 16th.
The announcement underlines MRI’s continuing commitment to both innovation and an open and connected approach to real
estate software. The announced products bring new payment, lead management, lease intelligence and secure signature
capabilities to MRI’s comprehensive portfolio, while offering a more modern, consumer-oriented user experience (UX) for both
clients and their customers – along with greater choice and flexibility than ever. The new solutions were unveiled live during
the general session of the Ascend users conference at the Anaheim Convention Centre, where some 1,300 attendees – including
representatives of more than 60 technology partners – have converged for four days of keynotes, presentations, seminars,
workshops, networking events and exhibits from MRI and its real estate ecosystem. The North American conference, which
will be followed by sister events in the UK, Australia and South Africa in 2020, comes as MRI continues to enjoy rapid growth,
with revenues rising by 27% in the first half of 2019 compared to the same period last year and bookings (sales for future
business) up by 37% year over year.
https://www.mrisoftware.com/news/mri-software-unveils-new-solutions-ascend-users-conference-extend-capabilities/

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Accenture and Oracle Help Insurers Meet IFRS 17 and LDTI Accounting
Standards
21
Accenture and Oracle today unveiled an integrated technology and services offering that enables insurers to digitize their
financial information and meet accounting reporting standards for the International Accounting Standard Board’s (IASB) IFRS
17 and US GAAP Long Duration Targeted Improvements (LDTI). Combining Oracle’s IFRS 17 and Finance solutions with
Accenture’s deep expertise and capabilities, the offering includes preconfigured templates, rules and reports to help insurers
address the complexity associated with these accounting standards and ensure compliance. Effective Jan. 1, 2022, IFRS 17
provides new standards for how insurers recognize revenue tied to their insurance contracts. Similarly, LDTI changes the
assumptions insurers use to measure the liability of future policy benefits for traditional insurance contracts. Many industry
observers consider these new accounting standards to be the most challenging financial reporting changes for insurers in
decades, requiring innovative approaches using new technology. Together, Accenture and Oracle have created a solution that
drive benefits beyond the finance function to the entire enterprise. Recent Accenture research revealed that CFOs who fully
harness the power of data and new technologies can drive value, improve efficiency and empower CEOs with strategic insights.
https://www.oracle.com/corporate/pressrelease/accenture-oracle-help-insurers-meet-accounting-standards-100219.html

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Saba Unveils New Vision for the People Experience
22
Saba Software will this week unveil its new vision for the people experience, featuring solution innovations that uniquely address the
organizations of the future, and the expectations of their people. Including hyper-connected talent journeys that transcend the traditional
"module" approach to talent management, and a highly personalized people experience powered by the combination of neuroscience and
responsible AI, Saba's new vision is rooted in the future of work's undeniable transformation: the organizational need for greater talent agility
and the evolving human demand for highly personalized "just for me" experiences, both inside and outside work. With new innovations and a
bold roadmap vision, Saba sets out to create a new approach to the experience of work – one that's driven by the unique needs, preferences,
cultures and goals of both companies and their people. Saba's new people experience will enable HR and talent leaders to:
• Retain critical talent and IP – optimizing investment in people by embracing the realities of an increasingly heterogeneous workforce, with an
experience designed for talent diversity; one that engages, develops and motivates every individual in a highly personalized way – without
sacrificing the ability to scale.
• Find the right skills faster – improving the way organizations attract and engage external candidates, and bolstering internal talent mobility
with the convergence of skill identification, targeted skill development, mentoring, and matching with current and emerging role requirements.
• Transform with greater agility – boosting organizational agility, talent readiness and people insight by supporting the new ways people want to
work – with optimized internal networks, gig work, collectives, matrix-led projects and skill reimagines.
https://www.saba.com/press/news/saba-unveils-new-vision-for-the-people-experience

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Saba Launches a “Just for Me” Learning Experience with Release of
Saba me:time
23
Saba Software announced the addition of Saba me:time, its new learning experience platform, to its leading portfolio of talent offerings.
Designed to help modern organizations meet the new demands of the future of work, Saba me:time now offers a highly personalized, engaging
learning experience, guided by the unique interests, preferences and aspirations of each individual – delivered at scale. Saba me:time will be the
first manifestation of the company’s vision for the ultimate people experience - converging the power of Saba’s robust learning platform
capabilities with a deep understanding of the way people want to engage, grow and connect in the modern world of work. Building on decades
of talent innovation and backed by deep neuroscience and behavioral expertise, Saba me:time enables customers to radically personalize the
learning experience for people, while better connecting people development to critical organizational outcomes, including internal talent
mobility, re-skilling and up-skilling, and talent retention. Saba me:time capabilities will enable organizations to dramatically transform the way
they:
• Engage people in self-directed development – With a personalized portal and curated learning journeys based on interests, goals and networks,
powered by Saba’s Content Gateway delivering the widest, deepest content from anywhere.
• Predict and guide learners on their journey – Intelligent machine learning that guides learners, surfacing relevant content and suggests next
steps based on who they are, how they learn, and their future goals and aspirations.
• Apply learning across the moments that matter – Interconnected learning that engages new hires, continuously improves skills, accelerates
performance in current roles and builds readiness for future careers.
https://www.saba.com/press/news/saba-launches-a-just-for-me-learning-experience-with-release-of-saba-me-time

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SAP Empowers Intelligent Enterprises with New Data-Driven Cloud
Services
24
SAP SE announced enhancements to its business technology platform to enable intelligent enterprises to thrive
in an Experience Economy. These updates help customers quickly turn data into business value. The
announcements were made at the SAP TechEd conference being held October 8–10, 2019, in Barcelona, Spain.
By bringing together SAP technology into one “stack” with a single reference architecture, the business
technology platform from SAP delivers required services for modern enterprises. It encompasses database and
data management, application development and integration, analytics, intelligent technologies and services to
help organizations extend their SAP applications, integrate their landscape and build new applications to
improve business processes. With the business technology platform customers can benefit from easy access to
SAP data and out-of-the-box business content that helps turn data into business value. Additionally,
partnerships with hyperscale vendors and seamless interoperability with their technologies deliver a high level
of scalability and flexibility.
https://news.sap.com/2019/10/sap-teched-barcelona-new-data-driven-cloud-services/

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SAP Contact Center 365 Delivers Enhanced Customer Service
25
SAP SE announced that the SAP Digital Interconnect group has added to its comprehensive portfolio of interconnect services with the SAP
Contact Center 365 cloud service. This software-based omnichannel contact center solution enables frictionless customer service as part of the
overall communications-platform-as-a-service (CPaaS) strategy. SAP Contact Center 365 facilitates seamless communication with customers
through their preferred communication channels and equips managers and team leaders with the tools required to stay a step ahead of customers.
SAP Contact Center 365 is a new cloud service that builds on on-premise contact center software from SAP, putting a modern contact center
solution at agents’ fingertips with key capabilities such as:
• Omnichannel interaction routing across communication channels, including voice, e-mail, chat, SMS and popular messaging apps such as
WhatsApp Messenger and Facebook Messenger, allowing customers to use their preferred communication channels
• Universal queuing and skills-based routing to employees across the organization – even to those working outside the contact center – ensuring
that each inquiry is handled by the employee best suited to address it
• Historical overview of previous customer interactions
• Out-of-the-box integration with SAP applications, including the SAP Service Cloud portfolio, the SAP Customer Relationship Management
application and SAP S/4HANA
• Real-time monitoring, reporting and analytics to address issues before they become problems
https://news.sap.com/2019/10/sap-contact-center-365-enhanced-customer-service/

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SAP and WTA Launch New Patterns of Play Feature
26
SAP SE and the Women’s Tennis Association (WTA) today announced “patterns of play,” a new feature in SAP Tennis Analytics software for
coaches, which for the first time will allow WTA coaches and players to identify and analyze patterns that unfold during match rallies. Through
the patterns of play feature, WTA coaches and players can go beyond single point analysis and can access, customize and compare data and
insights following a match to strategize and gain a competitive advantage against their next opponent. The patterns of play feature addresses a
key need for coaches looking for data-based insights into how a rally unfolds and how their players, and opponents, react to match situations. It
also enables coaches to personalize insights for their player’s next match by going deeper into the data and applying various filters and
customization, spanning opponents, opponent’s rank, playing hand and playing surface. Patterns of play will include the following:
• Rally analysis: This customized view of the court splits it into segments, allowing for enhanced analysis. Coaches can filter data based on
priority areas and determine a player’s hit location tendencies in a particular segment and an opponent’s likely responses and reactions during a
rally.
• Ball toss analysis: This provides insights into a server’s ball toss, the positioning of the ball on impact and how that affects the outcome on the
serves and rally.
• Bounce-to-hit point analysis: Through a sequence of data points, coaches can see historical data examining where a ball is being returned after
a serve as well as the success rate. They’ll also begin to understand an opponent’s level of aggressiveness and determine optimal angle creation
on the court.
https://news.sap.com/2019/10/sap-wta-launch-new-patterns-of-play-feature/

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SugarCRM Announces Fall ‘19 Release with Laser Focus on End Users
27
SugarCRM Inc.®, the company that helps organizations deliver exceptional customer experiences, today announced new powerful product features with
the Fall ‘19 release, placing an emphasis on self-service, automation and collaboration. These enhancements will result in increased customer satisfaction,
lead conversion rates, and cost reductions. A key new feature of Sugar Serve is the Self-Service Portal, which allows Sugar customers to provide branded
experiences for their customers where they can find answers to issues, create and track service cases, communicate with customer service agents and
perform other pertinent functions related to case management. Other highlights of the release include new features across the Sugar portfolio:
Self-Service
• SugarCloud Insights: Provides visibility and monthly email notifications to customers on their SugarCloud storage consumption across Sugar Sell, Sugar
Serve, Enterprise and Professional
• CRM Sync Dashboard: Provides more visibility into the status of data synchronization between Sugar Market and Sugar Sell, Enterprise, and
Professional, allowing for better alignment between marketing and sales functions
Automation
• SugarIdentity: Now available for customers in EMEA and APAC, SugarIdentity has also been enhanced to enable automated user lifecycle management
with external identity provider services and support Single Sign On with Sugar’s Outlook Plugin (OPI) add on
• Sales process automation: Sugar Sell includes workflows that help customers automate key business processes, such as lead routing with new business
centers, discount approval flows, and automated pipeline reminders
Collaboration
• Collaboration via mobile: Allows customers to access the Sugar comment log from their mobile device to add comments, view interaction history, and
collaborate with team members on accounts, opportunities and support cases to stay in sync at all times
https://www.sugarcrm.com/press-releases/sugarcrm-announces-fall-19-release-with-laser-focus-on-end-users/

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Unit4 Focuses Next-Generation Enterprise Software on “People
Experience”
28
Unit4 today announced a new corporate focus on the strategic concept of “People Experience” to meet changing
work environment – particularly for service-oriented organizations. Designed to transform the way people work,
Unit4’s People Experience Suite applies AI and machine learning to bring together the financial and productivity
functions of ERP; the people engagement of HCM; and the benefits of rapidly changing planning and analytics
software. Unit4 defines People Experience as a discipline applied to software development that prioritizes human
experience and how to improve it across the organization. The most successful people-oriented businesses use
technology in transformative ways to offer not just a better place to work, but a better way to work. Our People
Experience Suite helps organizations automate and transform the way work is done across the organization, so
people can focus on the important work that can help them to change people’s lives. The greatest benefit of the
People Experience focus comes from the Unit4 People Platform, which delivers the tools and capabilities for making
Unit4 applications self-driving, adaptive and intuitive, intelligently automating administrative tasks and allowing
non-IT specialists to change, grow and configure services through localizations and best-practice models. The People
Platform even allows for adding apps and customer and partner extensions, as well as integrating third-party
applications.
https://www.unit4.com/about/news/2019/10/next-gen-enterprise-software-people-experience

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Veeva Announces Free eRegulatory Solution for Clinical Research Sites
29
Veeva Systems announced Veeva SiteVault Free, a free eRegulatory solution built specifically for clinical research
sites. Veeva SiteVault allows sites to more effectively manage regulatory documents and trial processes to speed
study activation and improve investigator site file management. Now all sites can have access to a modern cloud
solution to streamline trial activities and accelerate clinical research. Veeva SiteVault reduces the administrative
burden of managing regulatory documents and processes with capabilities such as electronic signatures, remote
monitoring, certified copy workflows, and reporting. Veeva SiteVault can be used for all trials regardless of what
technology sponsors are using, as well as the site file for investigator-initiated trials. Both editions, SiteVault Free
and SiteVault Enterprise, support compliance with 21 CFR Part 11 and HIPAA requirements. SiteVault Free supports
an unlimited number of users and comes with full customer support from Veeva. Veeva is the leading provider of
clinical operations technology with more than 200 sponsors using Vault eTMF or Vault Study Startup, including 12
of the top 20 global biopharma companies. In the second half of 2020, Veeva plans to enable automated document
and data sharing from sites using Veeva SiteVault to sponsors that are using Vault eTMF or Vault Study Startup.
https://www.veeva.com/resources/veeva-announces-free-eregulatory-solution-for-clinical-research-sites/

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Yardi Launches RENTCafé Social Housing to Expedite Applications and
Compliance
30
Yardi® announces the launch of RENTCafé® Social Housing, an innovative software solution for Canadian
social housing providers that transforms traditionally paper-based transactions into an intuitive online
workflow. RENTCafé Social Housing makes it easier for eligible tenants to find available housing units, sign
up for waiting lists and submit household information to meet social housing program requirements. Applicants
can also complete and submit their forms online using a computer or mobile app. Online social housing
waitlisting and applications are easier to fill out, faster to process and prevent many common errors. For
example, RENTCafé Social Housing proactively stops incomplete applications from being submitted by
ensuring that applicants do not skip any required steps in the process. RENTCafé Social Housing launched in
February 2019 and is currently limited to organizations operating in Ontario and Alberta. With the solution,
housing providers have created more than 58,000 online unit listings and received more than 430,000 tenant
applications. New functionality is scheduled to be released in 2020 and will add even more beneficial services.
https://www.yardi.com/news/press-releases/yardi-launches-rentcafe-social-housing-to-expedite-applications-and-compliance/

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Workday Upends Legacy Technology With Innovations for the Changing
World of Finance
31
Workday Inc., a leader in enterprise cloud applications for finance and human resources, today unveiled new
advancements across Workday Financial Management and Adaptive Insights Business Planning Cloud to help
enterprise customers better navigate the changing world of finance. At Workday Rising, the company’s annual
customer conference, Workday highlighted how organizations will be able to reimagine their businesses with a new
application, Workday Accounting Center, and machine learning-powered capabilities such as anomaly detection for
accounting entries. Leveraging the Power of One—one source for data, one security model, one user experience, and
one community—Workday is uniquely suited to deliver solutions to help enterprise customers streamline financial
processes and make faster, data-driven decisions. With Workday, businesses have a single system to plan, execute,
analyze, and extend—powered by machine learning, and backed by an unwavering commitment to customer service.
Using advanced analytics to surface trends and insights, and machine learning to automate manual processes and
save time, Workday continuously innovates so organizations can increase their business agility.
https://www.workday.com/en-us/company/newsroom/press-releases/press-release-details.html?id=1929856

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Beqom Named as Value Index Leader in 2019 Value Index for Sales
Performance Management by Ventana Research
32
beqom, a cloud-based compensation and sales performance management (SPM) software provider,
announced that it has been rated as a Value Index Leader in the Ventana Research "2019 Value Index for
Sales Performance Management.” Reflecting beqom’s unique status as a total compensation platform, the
report noted that beqom’s solution “has helped organizations use one provider to handle their overall
compensation as well as meet the commission and incentive needs in sales and other lines of business.”
beqom’s rating as an SPM Value Index Leader was linked to its strength in administration and security and
its support for managing large scale deployments. Ventana Research evaluates the maturity of nine major
vendors in the SPM solution category, which it views as essential to “ensuring that the sales organization
contributes as fully as possible to the success of the organization to revenue, growth, profitability, and the
overall customer experience.”
https://www.beqom.com/blog/beqom-value-index-leader-for-sales-performance-management
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Blackline Wins Gold At 2019 Stevie® Awards For Great Employers
33
BlackLine, Inc. has been recognized as a ‘Great Employer’, winning a Gold Stevie Award at The Stevie
Awards for Great Employers. More than 600 nominations from organizations across 24 countries were
evaluated this year, with winners determined by the average scores of the 60 Human Resources and other
professionals worldwide who acted as judges. BlackLine was honored as one of only 18 Gold Award
winners across all industries and as the only Gold recipient in the Accounting category. In 2016, BlackLine
won a Silver Stevie for ‘Employer of the Year’ in the Accounting category. A ceremony announcing the
2019 winners took place on September 20th in New York City. BlackLine was recognized for building a
best-in-class organization that focuses on employee engagement and satisfaction. At the root of BlackLine’s
culture is a simple mission statement “Think, Create, Serve.” BlackLine employees are challenged to
constantly think of ways to improve the company, create new experiences and serve their customers,
community and fellow employees.
https://www.blackline.com/about/press-releases/2018/blackline-wins-gold-at-2019-stevie-awards-for-great-employers
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Blackline Wins 2019 Platinum PR Award For ‘Mistrust In The Numbers’
Integrated Campaign
34
BlackLine, Inc. has won in the Integrated Communications campaign category at the 2019 Platinum PR
Awards for its global 2018-2019 marketing and communications campaign, ‘Mistrust in the Numbers’. The
prestigious Platinum PR Awards, put on annually by PR News, recognize outstanding achievements in
communications and marketing and attract submissions from some of the world’s biggest and most
well-known brands. Taking the top prize in its category, BlackLine’s ‘Mistrust in the Numbers’ campaign
shone a light on the potential scale of financial data inaccuracies that lie undetected in Finance &
Accounting departments worldwide. The globally coordinated PR and marketing activities were rolled out
across seven markets and were based on the results of BlackLine’s flagship annual survey, which identified
concerns from C-suite and Finance & Accounting professionals around the accuracy and transparency of
financial reporting. BlackLine surveyed over 1,100 C-suite executives and Finance & Accounting
professionals in large and midsize organizations around the world to determine confidence levels in the
accuracy of financial data and the perceived impact of errors on business.
https://www.blackline.com/about/press-releases/2018/blackline-wins-2019-platinum-pr-award-for-mistrust-in-the-numbers-integrate
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Druva Recognized for Continued Innovation with Three New Patents For
Data Management
35
Druva, Inc., the leader in Cloud Data Protection and Management, announced it has been issued three new patents by
the U.S. Patent and Trademark Office (USPTO) for its innovative deduplication technology and data search
capabilities. These new innovations are already being made available to Druva customers and enable enterprises to
optimize data protection through lower network bandwidth demands and intelligent storage tiering, resulting in lower
consumption needs. These unique technologies further highlight the advantages of Druva’s platform over legacy
solutions and illustrate how the company is helping organizations unlock the value of their data while driving down
costs by up to 50 percent. Rapid data growth combined with the rising costs and management of traditional hardware
to store data has become an unsustainable proposition for an increasing number of businesses. Druva has been
consistently at the forefront in developing breakthrough technologies that not only make cloud-based data protection
possible, but also deliver improved performance, enhanced user experience and lower overall cost to manage data
across enterprise-grade data center workloads, cloud applications and endpoints. This unrelenting focus on
innovation was recently highlighted in Druva’s unveiling of the industry’s first multi-tier intelligent data storage in
the cloud, helping customers optimize spend and performance while eliminating disruption to users or applications.
https://www.druva.com/about/press-releases/druva-recognized-for-continued-innovation-with-three-new-patents-for-data-management/
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E2open Named as a Leader in IDC MarketScape Report on Worldwide
Demand Planning Market
36
E2open, the one place in the cloud to run your supply chain, has been named a leader in the IDC
MarketScape: Worldwide Supply Chain Demand Planning 2019 Vendor Assessment. E2open’s position is
the result of IDC MarketScape’s quantitative and qualitative assessment of the capabilities and business
strategies of 13 vendors in the market relative to one another. After a comprehensive analysis of the vendor
landscape, the IDC MarketScape identified 13 providers as meeting the criteria of broad functional demand
planning expertise and significant customer bases. IDC defines supply chain demand planning as the process
of sensing and forecasting the demand for a product or service so it can be accurately manufactured or
produced, and then fulfilled to the customer or consumer efficiently and effectively. The study assesses the
capability and business strategy of the 13 vendors based on a comprehensive framework and set of
parameters expected to be conducive to success in providing organizations with insight into supply chain
demand planning tools. Based on the resulting assessment, E2open was named a leader.
https://www.e2open.com/e2open-named-as-a-leader-in-idc-marketscape-report-on-worldwide-demand-planning-market/
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E2open Ranked a Leader in 2019 Nucleus Research Control Tower Value
Matrix
37
E2open, the one place in the cloud to run your supply chain, has once again been positioned by Nucleus
Research as a Leader in the 2019 edition of the Control Tower Value Matrix – improving its position in both
usability and functionality. According to the report, customers are looking for greater visibility across their
extended supply chain and seek control tower solutions that cut across functional and organizational silos. In
the last year, E2open introduced new artificial intelligence to assess impacts of deviations from the plan,
understand which ones need attention, automatically evaluate cross-functional/cross-enterprise scenarios to
create the best business outcomes and either recommend or directly execute the corrective actions. E2open
has also introduced several functionality and usability enhancements including the addition of global trade
management as an evaluation factor and social media like activity streams for intuitive and user-friendly
collaboration across departments and partners. Nucleus Research’s Control Tower Value Matrix is designed
for consumers and prospects to understand what a vendor is bringing to market today and what to expect in
the future. According to the report, E2open is “well-positioned to deliver on the end-to-end visibility and
control required of modern control tower solutions.”
https://www.e2open.com/e2open-ranked-a-leader-in-2019-nucleus-research-control-tower-value-matrix/
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FinancialForce Customer Hyland Wins Technology Services Industry
Innovation (TSIA) STAR Award
38
FinancialForce, the #1 Enterprise Professional Services Automation (PSA) and the only customer-centric
ERP (CCERP) cloud solution, announced that its customer, Hyland Software has been named a winner of
the 2019 TSIA STAR award. Hyland received the award for the ‘Best Practices in Leveraging PSA for
Service Excellence’ category. This award recognizes Hyland’s excellence in leveraging a PSA solution to
improve its own operational performance, while helping its customers accelerate ROI from their use of
Hyland products. Having gone through a rigorous STAR Awards evaluation process, Hyland
demonstrated the most compelling, data-backed story of how its service innovations have benefited both
customers and their organization. FinancialForce delivers the #1 professional services automation (PSA)
and the only customer-centric ERP. We accelerate business value with comprehensive best practices and
the most intelligent analytics — all on the leading business cloud platform from Salesforce. Founded in
2009 and headquartered in San Francisco, FinancialForce is backed by Advent International, Salesforce
Ventures, and Technology Crossover Ventures.
https://www.financialforce.com/about/press-center/release/financialforce-customer-hyland-wins-technology-services-industry-innovation-%28tsia%29-star-award/
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Infor’s NewPay Solution Receives FedRAMPAuthorization
39
Infor, a global leader in business cloud software specialized by industry, announced that the company’s NewPay
solution has been FedRAMP authorized. NewPay is part of a recent U.S. government initiative to consolidate and
modernize payroll, work scheduling and leave management. FedRAMP is the federal government’s program to
ensure a consistent approach to assessing, authorizing, and monitoring cloud products and services. Grant Thornton,
Infor, and their partners, CGI Federal, The Arcanum Group, and DAI Solutions, are proven leaders in public sector
SaaS and were one of only two teams awarded a 10-year Blanket Purchase Agreement (BPA) from the US General
Services Administration (GSA) that will provide payroll and work schedule/leave management software-as-a-service
(SaaS) solutions and services. This new FedRAMP certification, coupled with years of federal payroll experience,
cements Infor NewPay’s stature to further support government agencies. Workforce payroll is one of the federal
government’s most significant expenses, and federal agencies will benefit from the automation of manual processes,
so workers can focus on more value-add tasks, making better use of public funds and taxpayer dollars. Infor has
nearly 20 years of experience handling federal payroll and federal employee benefits integration, and coupled with its
recent FedRAMP certification for products that support NewPay, the company is uniquely positioned to guide
customers on their NewPay journey.
https://www.infor.com/news/infor-newpay-fedramp-authorization
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Infor Recognized with Frost & Sullivan’s 2019 Indian Enterprise Asset
Management Solution Product Leadership Award
40
Infor, a global leader in business cloud software specialized by industry, has been recognized for its best
practices in Product Leadership in the Indian Enterprise Asset Management (EAM) Solution industry at
Frost & Sullivan’s 2019 India Best Practices Awards Banquet. This award recognizes Infor’s EAM
solutions that are helping more than 10,000 organizations (globally) digitize and optimize maintenance
operations, automate processes, better manage and track assets, drive strategic decisions and enhance
growth. Reliability, competitive differentiation, operational efficiency, performance value, customer
acquisition, and ownership experience were the key factors for Infor’s selection. Frost & Sullivan Awards
are presented to companies that demonstrate best practices across industries. The awards are recognition
of their innovation, commitment, technological innovation, customer service, and successful business
strategies required to advance in the global marketplace. Frost & Sullivan's intent is to help drive
innovation, excellence, and a positive change in the global economy by recognizing best-in-class
products, companies, and individuals.
https://www.infor.com/news/infor-eam-frost-sullivan-india-award
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Inspired eLearning Named a Leader in Cybersecurity Training
41
Inspired eLearning was named a Leader in Cybersecurity Training at the 2019 Cyber Defense Awards
by Cyberdefense Magazine. Cyberdefense Magazine judged over 3,000 entries and chose organizations
they felt were on a mission to help the public comply with regulations, stop the cyber-criminals,
hackers, hacktivists, cyber terrorists and threats against critical infrastructure. Since Inspired
eLearning’s origin in 2003, the organization has won over 90 awards for training content, making them
one of the most awarded security awareness training providers in the industry. This is Cyber Defense
Magazine’s seventh year of honoring InfoSec innovators from around the globe. Our submission
requirements are for any startup, early stage, later stage or public companies in the INFORMATION
SECURITY (INFOSEC) space who believe they have a unique and compelling value proposition for
their product or service. In this program, we are particularly interested in highlighting cybersecurity
companies who have a presence outside of the USA and/or a more global focus.
https://inspiredelearning.com/blog/inspired-elearning-named-a-leader-in-cybersecurity-training/
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nCino Wins 2019 IDC FinTech Rankings Real Results Award for Bringing
Measurable Results to TD Bank
42
nCino, the worldwide leader in cloud banking, announced that it has been selected as the winner of a
2019 IDC FinTech Rankings Real Results Award in the "Lending Transformation" category. nCino was
chosen for this award based on how its Bank Operating System has helped TD Bank transform its
commercial lines of business. Now in its fifth year, the IDC FinTech Rankings Real Results Awards
recognize IT providers that have enabled a genuine, measurable and future-enabling change at a client
financial institution in the worldwide financial services industry. The IDC FinTech Rankings Real
Results program is part of the broader IDC FinTech Rankings program that categorizes and evaluates
the top global providers of financial technology based on calendar year revenues from financial
institutions for hardware, software and/or services. Together, these programs have become an important
measure of the health and direction of technology in the industry as well as the emergence of
innovative solutions from new players.
https://www.prnewswire.com/news-releases/ncino-wins-2019-idc-fintech-rankings-real-results-award-for-bringing-measurable-results-to-td-bank-300936244.html?tc=eml_cleartime
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Oracle Positioned as a Leader in Gartner Magic Quadrant for Cloud
HCM Suites for 1,000+ Employee Enterprises
43
Oracle announced that it has been recognized, for the fourth consecutive year, as a Leader in Cloud HCM Suites for
Midmarket and Large Enterprises by Gartner. The 2019 Gartner Magic Quadrant for Cloud HCM Suites for 1,000+
Employee Enterprises evaluates vendors based on completeness of vision and ability to execute. Compared to the
previous year, Oracle maintained its position as the vendor placed furthest for completeness of vision for Cloud
HCM Suites within this category. According to the report, “Gartner assesses the Completeness of Vision of cloud
HCM suite vendors by evaluating their ability to successfully articulate their perspectives on current and future
market directions, anticipate customer needs and meet competitive forces. [Gartner] judge[s] a vendor’s
Completeness of Vision on its understanding and articulation of how market forces can be exploited to create new
opportunities for itself and its clients.” Part of Oracle Cloud Applications, Oracle HCM Cloud enables HR
professionals to make work more human by improving the entire workplace experience for employees, candidates
and HR professionals. Oracle provides organizations a complete HCM cloud solution that drives digital
transformation and improves business agility while meeting both current and future business requirements.
https://www.oracle.com/corporate/pressrelease/oracle-gartner-mq-cloud-hcm-suites-093019.html
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Oracle Recognized as a Leader in Gartner Magic Quadrant for Cloud
Financial Planning and Analysis Solutions for Oracle EPM Cloud
44
Oracle has been named a Leader in Gartner’s 2019 “Magic Quadrant for Cloud Financial Planning and Analysis
Solutions” report for the third consecutive year. Out of 15 companies evaluated, Oracle is positioned as a Leader
based on its ability to execute and completeness of vision. According to the report, “Leaders provide mature offerings
that meet market demand and have demonstrated the vision necessary to sustain their market position as
requirements evolve. Leaders have also demonstrated execution success by having revenue commensurate with other
high-performing leaders in this market study, as well as by having a larger number of customers. The hallmark of
Leaders is that they focus on and invest in their offerings to the point in which they lead the market and can affect its
overall direction. As a result, Leaders can be vendors to watch as you try to understand how new market offerings
might evolve. Leaders typically possess a large, satisfied customer base (relative to the size of the market) and enjoy
high visibility within the market. Their size and financial strength enable them to remain viable in a challenging
economy. Leaders typically respond to a wide market audience by supporting broad market requirements. However,
they may fail to meet the specific needs of vertical markets or other, more specialized segments.”
https://www.oracle.com/corporate/pressrelease/oracle-leader-gartner-mq-cloud-financial-planning-100719.html
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Oracle Named a Leader in the 2019 Gartner Magic Quadrant for Data
Integration Tools for the 11th Consecutive Year
45
Oracle has been named a Leader in Gartner’s 2019 Magic Quadrant for Data Integration Tools report for the 11th
consecutive year. This year’s report states, “The data integration tool market is resurging as new requirements for
hybrid/intercloud integration, active metadata and augmented data management force a rethink of existing practices.”
Gartner estimates that “By 2021, more than 80% of organizations will use more than one data delivery style to
execute their data integration use cases.” Oracle’s data integration solution, including Oracle GoldenGate, Oracle
Data Integrator and Oracle Enterprise Data Quality, deliver a proven and comprehensive solution to simplify
enterprise data integration. Oracle data integration allows enterprises to access and manipulate hundreds of data
sources, whether on premises or in the cloud, and accept any data in any shape or format. This solution offers
exciting opportunities to accelerate business transformation across a broad spectrum of enterprise customers and
partners. We accomplish this by incorporating machine learning and artificial intelligence-powered features to help
service all data integration needs. Oracle also supports its customers by offering a vast network of technical
consultants and service providers across its global partner network to aid in the implementation and management of
their data integration technologies.
https://www.oracle.com/corporate/pressrelease/oracle-gartner-mq-data-integration-100819.html
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Oracle Named a Leader in Digital Commerce for Ten Consecutive
Evaluations
46
Oracle has been recognized as a Leader in the Gartner Magic Quadrant for Digital Commerce for the 10th
consecutive time. The report focuses on transformational technologies and approaches in the digital
commerce market that are delivering on the future needs of sellers and their customers. The report
evaluates vendors based on completeness of vision and ability to execute. Oracle CX Commerce (or
Commerce Cloud as noted in the report) helps online businesses lower their total cost of ownership
(TCO) with out-of-the-box essentials and intuitive business tools that support B2C and B2B multisite
management, localization, price and promotions, merchandising, search, personalization, and rich asset
management. With an API-first modern architecture, businesses can extend captivating buying
experiences across any digital display—from mobile and web to voice, AR/VR, and IoT—to increase
customer satisfaction with a library of predefined omnichannel journeys, including marketing, sales,
returns, service and preorder.
https://www.oracle.com/corporate/pressrelease/gartner-magic-quadrant-digital-commerce-101719.html
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SAP SuccessFactors Solutions Positioned as a Leader in Gartner Cloud HCM
Suites for Midsize and Large Enterprises Magic Quadrant
47
SAP SE announced that Gartner Inc. has positioned SAP SuccessFactors solutions in the leaders quadrant of
the “Magic Quadrant for Cloud HCM Suites for 1,000+ Employee Enterprises” report, citing completeness of
vision and ability to execute. SAP SuccessFactors solutions have been positioned as a leader in the HCM suite
market for midsize and large enterprises since the report’s inception in 2016. According to Gartner: “Leaders
demonstrate a market-defining vision of how HCM technology can help HR leaders achieve business
objectives. Leaders have the ability to execute against that vision through products and services and have
demonstrated solid business results in the form of revenue and earnings. In the cloud HCM suite market,
leaders show a consistent ability to win deals, including the foundational elements of admin HR (with a large
number of country-specific HR localizations) and high attach rates of TM, WFM and HRSD capabilities. They
have multiple proof points of successful implementations. Further, these customers have workforces deployed
in more than one of the main geographic regions (North America, Europe, MENA, Latin America and Asia
Pacific) in a wide variety of vertical industries and sizes of organization (by number of employees). Leaders
are often what other providers in the market measure themselves against.”
https://news.sap.com/2019/10/sap-successfactors-gartner-magic-quadrant/
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ServiceMax Wins The Jury Award For Technology at The French Mobility
Awards 2019
48
ServiceMax, the leading provider of cloud-based software for service execution management announced that
ServiceMax Zinc has won the Jury Award at Les Mobility Awards 2019 in Paris. ServiceMax Zinc connects
technicians in real time with the people and information needed to quickly and accurately complete service
calls, allowing the organization to reduce mean time to repair, boost customer satisfaction and improve
employee engagement. The Jury Award (or Judge’s Choice Award) is not given every year and is only awarded
when strongly supported by the judging panel. ServiceMax Zinc won this prestigious award in recognition of
its technology innovation in addressing the mobility requirements of field service technicians. The judging
panel, known as the Jury, comprises a dozen industry journalists, representatives of end user companies, as
well as the event organizers. ServiceMax Zinc is a communication platform that’s purpose built for field
service technicians. Instead of turning to non-compliant consumer apps, ServiceMax Zinc enables service
teams to share knowledge and information effectively across the field organization and service departments,
allowing companies to drive better customer service, including a thirteen percent reduction in repeat visits and
a twenty percent increase in employee engagement.
https://www.servicemax.com/press-releases/servicemax-wins-the-jury-award-for-technology-at-the-french-mobility-awards-2019
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SurveyMonkey Achieves International Organization for Standardization (ISO)
Security Recognition from the British Standards Institute
49
SurveyMonkey announced that the company has achieved certification, one of the most globally recognized
information security standards defined by the International Organization for Standardization (ISO).
SurveyMonkey continues to make enterprise-grade security a top priority as the company grows its enterprise
customer base. Earning the ISO 270001 certification helps to validate SurveyMonkey’s security capabilities
with some of the world’s leading brands. SurveyMonkey Enterprise secures confidential data with SSO, data
encryption and access controls, while offering security features that support customer compliance with data
regulations such as HIPAA and GDPR. In addition to the ISO certification, recent milestones that illustrate
SurveyMonkey’s commitment to security include the opening of the company’s European Data Center in May
2019, a public cloud infrastructure that enables SurveyMonkey to host data locally for customers located or
doing business in the region. The company also launched Teams plans in late 2018, a product feature that helps
organizations securely collaborate. The ISO 27001 certification audit was conducted by BSI, the British
Standards Institution. Focused on continuous security and compliance, the certification will require controls
audits throughout the year, with an annual inspection by BSI to ensure ongoing compliance.
https://www.surveymonkey.com/mp/surveymonkey-achieves-international-organization-for-standardization-iso-security-recognition-from-the-british-standards-institute/
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SurveyMonkey Ranks #1 in Enterprise Feedback Software Category in the Fall 2019 G2
Grid, and #1 Survey Software Solution by Capterra’s Top 20 Survey Software Report
50
SurveyMonkey announced it ranked #1 in several categories in the Fall 2019 G2 Grid Report, including the
Enterprise Feedback Management Software Category, the Survey Software Category, and the Customer
Satisfaction Category in North America. G2 is a review platform empowering business buying decisions by
highlighting the voice of the customer. SurveyMonkey also ranked as the #1 Survey Software Solution on
Capterra’s Top 20 Survey Software Report, an online service that helps organizations find the right software.
SurveyMonkey has hit several important milestones in 2019 that support its enterprise growth strategy, most
notably in the realm of customer experience (CX) management. In April, the company acquired Usabilla, a
leading global Voice of Customer technology provider that helps companies act on real-time user feedback, to
enhance the company’s enterprise offerings and expand its international footprint. In early September,
SurveyMonkey acquired GetFeedback, a leading customer experience solution purpose-built for the Salesforce
ecosystem, as the company rapidly scales its enterprise offerings and continues to invest in integrations with
customers’ systems of record. SurveyMonkey has grown its enterprise base to 4777 customers, and has a total
of 692,000 paying users in 190 countries and territories.
https://www.surveymonkey.com/mp/surveymonkey-ranks-1-in-enterprise-feedback-software-category-in-the-fall-2019-g2-grid-and-1-survey-software-solution-by-capterras-top-20-survey-software-report/
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Wolters Kluwer CCH Tagetik Wins Gold In The 2019 Golden Bridge Awards
51
Wolters Kluwer Tax & Accounting announced that its CCH Tagetik Finance Transformation Platform was
recently recognized with the Gold Award in the Financial Products & Services category of the 2019 Golden
Bridge Awards. The coveted annual Golden Bridge Awards program encompasses the world’s best in
organizational performance, innovations, products and services, and customer programs from every major
industry in the world. The CCH Tagetik Finance Transformation Platform seamlessly brings together corporate
performance management (CPM) and granular data analysis and governance into a single platform. Finance
and business operations can be aligned with a centralized source with the ability to drilldown and perform
variance analysis and modeling at the lowest level for any process. The Finance Transformation Platform
enables high volumes of data to be easily turned into information and value creation by helping the Office of
Finance anticipate risks and opportunities. It empowers modern CFOs to efficiently orchestrate multiple
financial processes and deliver deep financial and business insights with comprehensive visibility,
transparency, control and confidence from start to finish.
https://www.tagetik.com/in/events-news/press-releases/press-release?pid=/press-releases/2019/gold-award-2019-golden-bridge-awards#.XbGCQugzaUk
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CCH Tagetik Recognized As A Leader In 2019 Gartner Magic Quadrant For Cloud
Financial Close Solutions
52
Wolters Kluwer Tax & Accounting announced that its industry-leading CCH Tagetik was named as a
Leader in the 2019 Gartner, Inc. Magic Quadrant for Cloud Financial Close Solutions1 for its global
performance management software solution. The annual report places CCH Tagetik in the Leaders
quadrant of the Magic Quadrant based on a customer evaluation of 10 solution vendors in terms of their
completeness of vision and ability to execute. CCH Tagetik is helping customers boost the entire closing
and reporting process from A to Z – from account reconciliation to consolidation and disclosure and
regulatory reporting, through its Consolidation and Close solution. In a single, unified solution finance
executive can accelerate consolidation by owning and managing the entire process workflow; can keep
pace with organizational requirements handling all the complex requirements to grow and adapt with
confidence; can accelerate analysis by expanding the granularity of the insight through the latest powerful
finance-owned data engine, the CCH Tagetik Analytic Information Hub.
https://www.tagetik.com/in/events-news/press-releases/press-release?pid=/press-releases/2019/fc-leader-gartner-mq-2019#.XbGEI-gzaUk
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Temenos Recognized as One of the Best Places to Work in India
53
Temenos, the banking software company, has been recognized as one of the best places to work in India out
of 900 participating organizations by Great Place to Work®. Certification comes as a result of independent
analysis carried out by the global research and consulting firm and highlights Temenos’ dedication to
creating an outstanding workplace culture. The distinction marks the fifth time Temenos has been
recognized by consulting firm Great Place to Work®. In 2019, Temenos achieved separate certifications for
Best Workplace in Europe, the United Arab Emirates and Luxembourg. Temenos was also named as one of
the best places to work in Greece in 2018. Achieving Great Place to Work® Certification is a testament to
Temenos’ continued investment in India as a key strategic center for innovation and growth. Temenos’
regional presence has rapidly expanded across offices in Chennai, Bangalore and Hyderabad, which are the
company’s product and development hubs. This remarkable growth has driven region-wide success and
allowed Temenos to attract and nurture world-class talent and foster a culture of innovation and
collaboration.
https://www.temenos.com/news/2019/10/07/temenos-one-of-the-best-places-to-work-in-india/
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Unit4 Announces Higher Education Customer Wins in North America
54
Unit4, a cloud leader in people-based ERP, announced two customer wins for its expanding higher education
portfolio. University Canada West (UCW) and its sister school, Toronto School of Management (TSoM) selected
Unit4 to support an accelerated growth strategy. UCW, a contemporary independent university in Vancouver, has had
phenomenal growth and has more than doubled in size over the last two years, with expectations to do so again over
the next two. To support future expansion plans, the University selected Unit4’s Business World ERP platform to
transform operations and improve operational efficiency, scalability, and system reliability. UCW’s sister school,
TSoM, also anticipates future growth, selecting Unit4 to transform its financial management. With these wins,
private institutions are becoming the fastest growing higher education segment for Unit4 in Canada. At the heart of
Unit4 Business World is a comprehensive financial management solution that helps institutions of all sizes
consolidate data in a unified system, while streamlining and improving budget planning and analysis. Organizations
regain control over every stage of the record-to-report cycle with a single, integrated system. As a result, universities
can redistribute resources to deliver optimum value, and experience improved student success and institutional
effectiveness.
https://www.unit4.com/about/news/2019/10/higher-ed-customer-wins
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XIFIN Ranks No. 1 for Outsourced Laboratory Support & RCM in Black
Book Research Survey
55
XIFIN was recognized as the No. 1 company for outsourced laboratory support and revenue cycle management (RCM) according to the latest survey on
healthcare outsourcing conducted by Black Book Market Research LLC. The Black Book survey points out that value-based care initiatives are triggering a
sharp increase in clinical outsourcing partnerships. These services offer struggling hospitals immediate alternatives to transfer day-to-day administration of
noncore functions, such as technology, financial services and facilities management, to outside vendors. The survey, completed by managers from 545 hospitals
and inpatient organizations, shows that 90 percent of hospital leaders are continuing to evaluate whether to work with third-party vendors for cost-efficiencies in
both clinical and nonclinical functions, allowing hospitals to focus on value-based programming. XIFIN’s cloud-based solutions, recognized multiple times by
Black Book, are purpose-built for labs to help them meet changing demands and trends. These offerings include the following:
• XIFIN RPM is a machine learning-enabled revenue cycle management platform that optimizes billing and accounts receivable
processes, as well as financial reporting and management. It also intelligently automates revenue workflow, facilitates claim and
appeal filing, and reduces regulatory compliance risk.
• XIFIN LIS is the only SaaS-based LIS platform that offers multi-specialty workflows and collaboration tools necessary to support
precision medicine programs. The platform increases laboratory testing capacity, shortens turnaround time, creates new revenue
stream opportunities and makes it easier to connect to other healthcare partners.
• VisualStrata is a precision medicine informatics platform that uniquely integrates clinical, diagnostic and financial data, enabling healthcare professionals to
gain insight, make decisions, and improve care and outcomes.
• XIFIN ProNet enables the exchange and management of key healthcare images, data and reports to aggregate patient and diagnostic information, optimize
collaborative workflows across and between enterprises, and facilitate peer and case review, quality assurance, consultation and treatment planning.
https://www.xifin.com/news/press-releases/2019/xifin-ranks-no-1-outsourced-laboratory-support-rcm-black-book-research
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