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the weekend workout

       Why We do it:                                         Mindset Guidelines:

       To give you a foundation of the design process,       Enjoy yourself. This will be a lot of information,
       and enough knowledge to be able to practice these     but remember to have fun. Remaining calm under
       skills on your projects. You won’t be able to run a   pressure is a key design skill.
       marathon on Monday, but you’ll have the tools and
       techniques to continue your training.




                                                                                                More at www.theDesignGym.com/tools
the design gym
the five phases



Examine                     Understand                       Ideate                      Experiment                    Distil
Dig into the                Go deeper and                    Have lots of                Try some things               Strip your
problem. Look               find patterns.                   ideas, good                 out. Make some                solution down
at the history,             Establish open                   and bad. Don’t              things. Fail                  to the essentials
the context,                questions to                     stop at the                 cheap and fast.               and tell the
the objects,                build on.                        obvious or the 	                                          story to others.
and (most                                                    impossible.
importantly) the
people involved.




*It’s a journey and it’s good to have a plan. Each phase change is a great place to stop and reflect.



                                                                                                           More at www.theDesignGym.com/tools
the design gym
there are three Modes


Open                                                     Explore                                                  Close
Go wide! Opening is                                      When we have opened...                                   Closing is the time for
for divergent thinking.                                  Well, there’s lots to                                    convergent thinking.
When we are opening,                                     dig into. Explore                                        Organize your
we’re not closing. It’s                                  by combining and                                         thoughts. Decide what
not about good ideas                                     building on what you’ve                                  explorations were
or bad ideas, it’s about                                 opened. Great insights                                   fruitful and which were
getting started and                                      and ideas can come                                       less so. Choose the best
pushing the boundaries.                                  from making those                                        ideas and information
                                                         connections.                                             and move forward.




*You can’t open and close at the same time.
**If an important point comes up but it’s not the right time, write it down and get back to it when it is the right time.



                                                                                                               More at www.theDesignGym.com/tools
the design gym
phases & modes
Open and close each phase




Examine                  Understand   Ideate   Experiment               Distil




*This is how we do it.



                                                        More at www.theDesignGym.com/tools
the design gym
Examine                      Understand                        Ideate                          Experiment                               Distil




examine
Meet the world


Why We do it:                                                            Open                    Explore                      Close
We want to build solutions that respond to deep                          Define your             Interview people of          Capture interviews
human needs, that are economically feasible and                          audience                interest                     immediately
technologically possible. That’s why we begin
with understanding users and expand into deeper                          Benchmark existing      Visit spaces and             Share team
                                                                         solutions               places                       knowledge
secondary research.
                                                                         Plan your research      Discuss findings             Retell stories

Mindset Guidelines:                                                      Choose your
                                                                         methods
Cast the widest net possible in the time you have.
Dig deep, follow leads, meet everyone. Ask lots of
questions and listen more than you speak.




*Talk to many types of people;     *Visit places where your               *Doing research as a team           *Don’t pass judgement;
those who will use your            problem exists. Go to where            improves your accuracy. More        capture everything and think
solution, those who will resist    the people are to capture better       eyes and ears on the ground is      about what makes sense later.
it, experts, and more.             information.                           better.


                                                                                                                    More at www.theDesignGym.com/tools
the design gym
Examine                       Understand                   Ideate                           Experiment                              Distil




understand
Make sense of things


Why We do it:                                                        Open                     Explore                     Close
Data without structure isn’t much help. By                           Sort data                Apply information           Develop insights
organizing, clustering and discovering themes,                                                frameworks
we create information and knowledge. Structured                      Cluster data into                                    Propose hypotheses
information creates insight.                                         groups, themes and       Resort and cluster
                                                                     patterns                 information                 Generate ideation
                                                                                                                          areas
                                                                     Identify and name        Identify trends
                                                                     patterns
Mindset Guidelines:                                                                           Abstract and map
                                                                                              information
Look at the problem from many sides - map
interactions, processes and patterns. Develop
theories and test them. Follow your slow hunches.




*Sorting along a timeline is just   *Naming clusters and themes       *Work in groups to push each         *Tell and retell your data
one simple framework. Add           helps teams remember and          other to be thorough, slow, and      stories from different vantage
dimensions to the data to make      abstract the information.         tough in your thinking.              points.
sense of it all.


                                                                                                                More at www.theDesignGym.com/tools
the design gym
Examine                      Understand                    Ideate                            Experiment                              Distil




ideate
Have lots of ideas


Why We do it:                                                        Open                      Explore                     Close
Many people stop at the first ideas. Pushing                         Set brainstorming         Cluster ideas by            Combine, cross
past, going deeper is where the gold is. More                        rules and group           themes (design,             pollinate and
ideas means more choice and the possibility of                       mindset                   features, feasibility,      enhance ideas
combining the best aspects of many ideas.                                                      price)
                                                                     Create ideation                                       Idea selection
                                                                     prompts from              Discuss trends in           by group votes
                                                                     identified needs          ideas                       or other sorting
                                                                                                                           criterion
Mindset Guidelines:                                                                            Ideate in missing
                                                                                               spaces, build in
                                                                                               important spaces
Accept that having bad ideas is part of the
process. Bad ideas can turn out to be unexpectedly
amazing. Shoot for quantity over quality. Critique
later. Stay positive.




*Explore different ideation       *Don’t stop ideating! You can       *Play by the rules of ideation!         *Take time to translate your
methods like sketching, role      keep ideating throughout the        Appoint a group facilitator to          insights into powerful prompts.
playing, collage...               whole design process.               keep your team honest.


                                                                                                                 More at www.theDesignGym.com/tools
the design gym
Examine                         Understand                     Ideate                           Experiment                              Distil




experiment
Make it real


Why We do it:                                                            Open                     Explore                     Close
This is the way to bring your idea to life and                           Expand ideas into        Experiment with             Share your
explore its place in the real world. Prototyping an                      user scenarios and       various prototyping         prototypes
idea makes it tangible and allows you to share it,                       use cases                mediums and vary
gather feedback and iterate on your concepts.                                                     fidelity                    Iterate and evolve
                                                                         Establish                                            prototypes as you
                                                                         constraints              Refine and evolve           gather feedback
                                                                                                  prototypes
                                                                         Choose prototyping                                   Capture your
Mindset Guidelines:                                                      medium and fidelity                                  learnings


It’s not about getting it right, it’s about getting
feedback and improving. Don’t fall in love with
your prototypes! Be open to criticism - the best
learnings are there.




*Explore multiple solutions, not     *Document through photos,            *Seek collaborative input            *You can (and should)
just one.                            video demos and sketches as          through direct interaction. Get      prototype anything.
                                     you go, in order to track your       your users to play with your
                                     evolution.                           prototypes.


                                                                                                                    More at www.theDesignGym.com/tools
the design gym
Examine                     Understand                 Ideate             Experiment                              Distil




experiment
Three kinds of prototypes




Role                                           look and feel                          implementation
These prototypes focus on                      This is the most common                How will the idea be produced
everything surrounding the                     type of prototype; something           and delivered to people?
idea itself. They examine the                  you can touch and feel that            These prototypes focus on
benefits that the user will                    explores what the users                the logistics of making your
experience, the function of the                experience will be with an             idea real; business models,
concept in the person’s life,                  object or service. These               production processes,
and the context the concept                    artefacts help to define the           technology. The nuts and bolts
will exist in.                                 concrete sensory experience of         of bringing an idea to life in
                                               interacting with your idea.            the real world.


*Storyboards, videos,                          *Looks-like model, works-              *Business models, value
bodystorming, journey                          like model, mood boards,               propositions, cost / revenue,
mapping, scenario                              wireframing, interactive               technical specs, partnerships,
diagramming                                    demos, volume study, paper             production methods,
                                               prototypes                             distribution, proof of concept
                                                                                      prototypes




                                                                                             More at www.theDesignGym.com/tools
the design gym
Examine                      Understand                   Ideate                            Experiment                              Distil




Distil
Boil it down


Why We do it:                                                       Open                      Explore                     Close
Great ideas are a great start - but a great story                   Reflect - Debrief         Refine your story           Edit and simplify
helps people connect with your idea - and helps the                 internally on                                         your story
idea to spread. Know your audience to connect                       lessons learned           Retell to live
with them better. And be clear on what you want                                               audiences in safe           Find ways to make
                                                                    Evaluate the              spaces                      your story “sticky”
them to remember when they leave.
                                                                    process so far
                                                                                              Try multiple story          Share and reshare
                                                                    Identify your             lines                       your story
Mindset Guidelines:                                                 project’s strengths
                                                                                                                          Incorporate
                                                                                                                          feedback as you go
Couch the premise of your story as an adventure
- your idea starts with a real problem, and your
story ends with the resolution of the problem. 	
	




*Get clear on the points you       *Know your audience. What         *Rehearse in front of live            *Try lots of approaches to your
want people to remember when       are their expectations and        people. Get feedback and use it.      story.
they leave the room - what will    mindset? How will they hear
they tell others?                  your story?


                                                                                                                More at www.theDesignGym.com/tools
the design gym
Cheat Sheet


Summary                                                            Reflect
                                                                   Evaluate
                                                                                Refine
                                                                                Retell
                                                                                Rehearse
                                                                                                     Edit
                                                                                                     Define
                                                                                                     Share
Mode and phase space
                                                       Distil


                                                                   Prototype    Play                 Expose to
                                                                   Make         Iterate              users, team
Why We do it:                                                                   Combine

                                                      Experiment
The five phases and the three modes are basic
design laws...like gravity, you can defy them, but
you pay the price! You can skip steps - but you                    Brainstorm   Organize             Select
often have to show your work, and how you got                      Bodystorm
there. The phases and modes can help narrate your
process.                                              Ideate

Mindset Guidelines:                                                Cluster      Mapping              Reframe
                                                                   Reorganize   User types           “How might
There is no one clear path to success. Knowing the                 Retell       Pain Points          we?”
space that the paths can take place in can help you
and your team move freely, depending on your          Understand
time and design constraints.
                                                                   Define       Interview            Retell
                                                                   Prepare      Visit                Record
                                                                   Benchmark    Discuss
                                                                   Align        Execute
                                                      Examine      Plan




                                                                   Open         Explore                 Close

                                                                                     More at www.theDesignGym.com/tools
the design gym

More Related Content

THE DESIGN GYM Handout Deck

  • 1. the weekend workout Why We do it: Mindset Guidelines: To give you a foundation of the design process, Enjoy yourself. This will be a lot of information, and enough knowledge to be able to practice these but remember to have fun. Remaining calm under skills on your projects. You won’t be able to run a pressure is a key design skill. marathon on Monday, but you’ll have the tools and techniques to continue your training. More at www.theDesignGym.com/tools the design gym
  • 2. the five phases Examine Understand Ideate Experiment Distil Dig into the Go deeper and Have lots of Try some things Strip your problem. Look find patterns. ideas, good out. Make some solution down at the history, Establish open and bad. Don’t things. Fail to the essentials the context, questions to stop at the cheap and fast. and tell the the objects, build on. obvious or the story to others. and (most impossible. importantly) the people involved. *It’s a journey and it’s good to have a plan. Each phase change is a great place to stop and reflect. More at www.theDesignGym.com/tools the design gym
  • 3. there are three Modes Open Explore Close Go wide! Opening is When we have opened... Closing is the time for for divergent thinking. Well, there’s lots to convergent thinking. When we are opening, dig into. Explore Organize your we’re not closing. It’s by combining and thoughts. Decide what not about good ideas building on what you’ve explorations were or bad ideas, it’s about opened. Great insights fruitful and which were getting started and and ideas can come less so. Choose the best pushing the boundaries. from making those ideas and information connections. and move forward. *You can’t open and close at the same time. **If an important point comes up but it’s not the right time, write it down and get back to it when it is the right time. More at www.theDesignGym.com/tools the design gym
  • 4. phases & modes Open and close each phase Examine Understand Ideate Experiment Distil *This is how we do it. More at www.theDesignGym.com/tools the design gym
  • 5. Examine Understand Ideate Experiment Distil examine Meet the world Why We do it: Open Explore Close We want to build solutions that respond to deep Define your Interview people of Capture interviews human needs, that are economically feasible and audience interest immediately technologically possible. That’s why we begin with understanding users and expand into deeper Benchmark existing Visit spaces and Share team solutions places knowledge secondary research. Plan your research Discuss findings Retell stories Mindset Guidelines: Choose your methods Cast the widest net possible in the time you have. Dig deep, follow leads, meet everyone. Ask lots of questions and listen more than you speak. *Talk to many types of people; *Visit places where your *Doing research as a team *Don’t pass judgement; those who will use your problem exists. Go to where improves your accuracy. More capture everything and think solution, those who will resist the people are to capture better eyes and ears on the ground is about what makes sense later. it, experts, and more. information. better. More at www.theDesignGym.com/tools the design gym
  • 6. Examine Understand Ideate Experiment Distil understand Make sense of things Why We do it: Open Explore Close Data without structure isn’t much help. By Sort data Apply information Develop insights organizing, clustering and discovering themes, frameworks we create information and knowledge. Structured Cluster data into Propose hypotheses information creates insight. groups, themes and Resort and cluster patterns information Generate ideation areas Identify and name Identify trends patterns Mindset Guidelines: Abstract and map information Look at the problem from many sides - map interactions, processes and patterns. Develop theories and test them. Follow your slow hunches. *Sorting along a timeline is just *Naming clusters and themes *Work in groups to push each *Tell and retell your data one simple framework. Add helps teams remember and other to be thorough, slow, and stories from different vantage dimensions to the data to make abstract the information. tough in your thinking. points. sense of it all. More at www.theDesignGym.com/tools the design gym
  • 7. Examine Understand Ideate Experiment Distil ideate Have lots of ideas Why We do it: Open Explore Close Many people stop at the first ideas. Pushing Set brainstorming Cluster ideas by Combine, cross past, going deeper is where the gold is. More rules and group themes (design, pollinate and ideas means more choice and the possibility of mindset features, feasibility, enhance ideas combining the best aspects of many ideas. price) Create ideation Idea selection prompts from Discuss trends in by group votes identified needs ideas or other sorting criterion Mindset Guidelines: Ideate in missing spaces, build in important spaces Accept that having bad ideas is part of the process. Bad ideas can turn out to be unexpectedly amazing. Shoot for quantity over quality. Critique later. Stay positive. *Explore different ideation *Don’t stop ideating! You can *Play by the rules of ideation! *Take time to translate your methods like sketching, role keep ideating throughout the Appoint a group facilitator to insights into powerful prompts. playing, collage... whole design process. keep your team honest. More at www.theDesignGym.com/tools the design gym
  • 8. Examine Understand Ideate Experiment Distil experiment Make it real Why We do it: Open Explore Close This is the way to bring your idea to life and Expand ideas into Experiment with Share your explore its place in the real world. Prototyping an user scenarios and various prototyping prototypes idea makes it tangible and allows you to share it, use cases mediums and vary gather feedback and iterate on your concepts. fidelity Iterate and evolve Establish prototypes as you constraints Refine and evolve gather feedback prototypes Choose prototyping Capture your Mindset Guidelines: medium and fidelity learnings It’s not about getting it right, it’s about getting feedback and improving. Don’t fall in love with your prototypes! Be open to criticism - the best learnings are there. *Explore multiple solutions, not *Document through photos, *Seek collaborative input *You can (and should) just one. video demos and sketches as through direct interaction. Get prototype anything. you go, in order to track your your users to play with your evolution. prototypes. More at www.theDesignGym.com/tools the design gym
  • 9. Examine Understand Ideate Experiment Distil experiment Three kinds of prototypes Role look and feel implementation These prototypes focus on This is the most common How will the idea be produced everything surrounding the type of prototype; something and delivered to people? idea itself. They examine the you can touch and feel that These prototypes focus on benefits that the user will explores what the users the logistics of making your experience, the function of the experience will be with an idea real; business models, concept in the person’s life, object or service. These production processes, and the context the concept artefacts help to define the technology. The nuts and bolts will exist in. concrete sensory experience of of bringing an idea to life in interacting with your idea. the real world. *Storyboards, videos, *Looks-like model, works- *Business models, value bodystorming, journey like model, mood boards, propositions, cost / revenue, mapping, scenario wireframing, interactive technical specs, partnerships, diagramming demos, volume study, paper production methods, prototypes distribution, proof of concept prototypes More at www.theDesignGym.com/tools the design gym
  • 10. Examine Understand Ideate Experiment Distil Distil Boil it down Why We do it: Open Explore Close Great ideas are a great start - but a great story Reflect - Debrief Refine your story Edit and simplify helps people connect with your idea - and helps the internally on your story idea to spread. Know your audience to connect lessons learned Retell to live with them better. And be clear on what you want audiences in safe Find ways to make Evaluate the spaces your story “sticky” them to remember when they leave. process so far Try multiple story Share and reshare Identify your lines your story Mindset Guidelines: project’s strengths Incorporate feedback as you go Couch the premise of your story as an adventure - your idea starts with a real problem, and your story ends with the resolution of the problem. *Get clear on the points you *Know your audience. What *Rehearse in front of live *Try lots of approaches to your want people to remember when are their expectations and people. Get feedback and use it. story. they leave the room - what will mindset? How will they hear they tell others? your story? More at www.theDesignGym.com/tools the design gym
  • 11. Cheat Sheet Summary Reflect Evaluate Refine Retell Rehearse Edit Define Share Mode and phase space Distil Prototype Play Expose to Make Iterate users, team Why We do it: Combine Experiment The five phases and the three modes are basic design laws...like gravity, you can defy them, but you pay the price! You can skip steps - but you Brainstorm Organize Select often have to show your work, and how you got Bodystorm there. The phases and modes can help narrate your process. Ideate Mindset Guidelines: Cluster Mapping Reframe Reorganize User types “How might There is no one clear path to success. Knowing the Retell Pain Points we?” space that the paths can take place in can help you and your team move freely, depending on your Understand time and design constraints. Define Interview Retell Prepare Visit Record Benchmark Discuss Align Execute Examine Plan Open Explore Close More at www.theDesignGym.com/tools the design gym